ITunes will intermittently fail to retain my library after closing.

I am running Windows 7 and keep all my music on an external HD. After adding the folder of music and videos and books and applications and shut down the program ad re-starting, iTunes acts like its the first time its been run on my system. It retains absolutely nothing. I restarted once and the first time it did retain, yet the second time I re-started it after cleaning up a boatload of duplicates it reverted right back to being the first time I opened the program with no recollection of any of my files imported from last time which was just about 2 hours ago. I exported the library this time and now am re-adding that folder to the application which is taking quite a long time being I have 14k+ songs and numerous videos to import yet again. This has been happening off and on for about 7 months now and it is quite frustrating. If by any chance I happen to try to sync my iPad or iPod with iTunes it thinks I am a new user again even though the application still has the last sync listed in the preferences menu. I am at the end of my rope here and feel that this program has now left me with two unusable devices that I paid quite a bit of $ for. Please Apple, offer some relief! I have uninstalled and reinstalled all apple applications as one support rep instructed me to do. That was about 5 installations ago in the last 2 months. I have read through so many of these topics and see no answer to this issue.
HELP!!!!!!!!!!!!!!!!!!

WOW! Thanks to all who directed me to Sony for this issue. I have downloaded the update http://support.apple.com/kb/TS2715 (which by the way would not run for the first few times stating it was an update for Vista even though I chose the Windows 7 OS and the page showed was for 7.) I have rebooted about 4 times so far and everything is still in iTunes. Oh thank you all.... BTW I had my computer in with the Sony Backstage guys for a tune up a few months ago and I explained this issue to them. They had no idea and recommended I go over to the Apple store in the Mall. I would think they should be versed on various software related issues which can create trouble for users of their products just as they are versed in the nuts and bolts of how to save this, and move that, and make backup disks, and read my email. : ) Keeping my fingers crossed.
All this technology conflict.... Can't we all just get along???

Similar Messages

  • Itunes will not play music in old library after upgrade

    please help! everything has been working great until I finally responded to the upgrade prompt itunes is always giving and upgraded to the 7.2 version. now, the itunes program will not allow me to play any of the songs that were in the library before the upgrade. they are all marked with an exclamation point in the first column, and when i click on them they say itunes cannot find the file...when i search for the files, I find a "previous itunes" folder but cannot retrieve the music. afraid to connect ipod to computer, for fear of wiping all of those songs off the ipod. have over 400 songs...would like to be able to retrieve them. already authorized computer. what should I do?

    Dave, you are a god among mere mortal men!
    I had used the check to only load certain tracks on my iPod mini that my kids use, while loading everything on my iPod 60GB.
    I guess I should come up with a different method for that.
    Thank you for clueing me in on how the checkmark works.
    I'm a happy man once again.
    Mac mini & Power Mac G5 & PowerBook G4   Mac OS X (10.4.6)  

  • ITUNES will NOT add mpeg4 files to library!!!!

    So I've tried many video converters on many settings...the files are fine. They play fine in quicktime.
    I cannot get the newly made video files into Itunes. .mp4 and .mov files will not add to the library. When i try, absolutely nothing happens
    Itunes WILL add .WMA Files to the library and actually play them. These files will not convert to ACC format so i can play them on my ipod however.
    all files meet the video file requirements that apple claims will work. (320x240, under 768kbps, etc.)
    HELP MEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE!!!!!!!!!!!!!!
      Windows XP  

    YEs, files downloaded before Monday are fine, coul add them ti library.
    I'Ve now changed the FTP client, from Transmit to Cyberduck, and can now add new files to the library. All files transfered via Transmit however remain unacceptable to iTunes. It is a pity, as Transmit is much faster and user-friendly.
    HAve written to Transmit for their input.

  • ITunes will not add files to my Library

    Greetings.
    My iTunes will not add my recent downloads to my library.
    I have tried adding the entire folder to the library and adding each song individually with no success.
    Please help if you can.
    Thanks for reading.

    @CPL_STEELE: can you try to post these specifications in your own topic? (http://discussions.apple.com/thread.jspa?threadID=985161&tstart=0)
    It's not very nice to take over someone else this topic, because the topic starter (Ganieda) could have another problem than you. It's also very confusing for everyone who is trying to help because there are now 2 problems in the same topic.
    Never the less, feel free to follow this topic if you think it could be interesting for you problem.
    Dell   Windows XP   iTunes 7.2

  • Itunes will not recognise and load my library

    I know just enough about computers to be dangerous.  After years of relatively hassle free itunes I now have a distinct problem.  my most recent hard drive failure resulted in the purchase of another new drive and the loadingf of all of my programs.  This has happened numerous times in the past without upset but this time after inmstalling the latest v11.1 itunes it will not recognise and load my library.  I run 64 bit Win 7 an d to date I have:
              Uninstalled itunes and bonjour, deleted my original download, redownloaded and reinstalled.
              Checked preferences / advanced / path to make sure it is looking in the right place - changed paths and back again.
              Yes, it is 64 bit itunes.
              I only use MS Windows Defender and it has never blocked me before.
    In the past as soon as itunes has installed it has gobbled up my library but this time all I see is that stupid Mr Scruff et al.  Any suggestions would be appreciated.

    @CPL_STEELE: can you try to post these specifications in your own topic? (http://discussions.apple.com/thread.jspa?threadID=985161&tstart=0)
    It's not very nice to take over someone else this topic, because the topic starter (Ganieda) could have another problem than you. It's also very confusing for everyone who is trying to help because there are now 2 problems in the same topic.
    Never the less, feel free to follow this topic if you think it could be interesting for you problem.
    Dell   Windows XP   iTunes 7.2

  • Itunes will only add 5 songs to library each time?

    For some reason i cannot understand,
    my itunes will only let me add a maximum of 5 songs to the library at any point..
    anymore than that and it just goes back to the library and doesnt add anything at all..
    which makes it hard when id like to add afew hundred files..
    anyone have any clue how to change/fix this ?
    (itunes 7.3 btw)

    Try using the add folder option instead of add file option. The add file option is limited as you found. Put files you want to add into a folder, run the add folder option selecting that folder, then delete files from folder if us have iTUnes set to copy files to library when adding.

  • Just purchased a new PC. I transferred entire library to cloud, my itunes will open, I can see my library but will not play any music or download it to either my devices

    I just purchased a new PC. I transferred my entire LIbrary to the Cloud, when I redownloaded my music onto my new PC, the itunes will not play music.

    You need to download the music to your computer from icloud or copy it from your old computer or your backup copy of your old computer.
    Download past purchases - Support - Apple
    Not sure what you mean by "transferred my entire LIbrary to the Cloud"

  • Safari and iTunes will not open on my Macbook Air after Migration Assistant

    I did the Migration Assistant via wireless (from Macbook Pro TO Macbook Air) last night and it did work. However, my Safari and iTunes will not open on my Macbook Air now. The error messages are as follows:
    Safari: "Safari quit unexpectedly. Click Reopen to open the application again. Click Report to see more detailed information and send a report to Apple."
      - I tried reopening the app, restarting, and shutting down the computer. Nothing has worked.
    iTunes: "The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?"
      - I clicked "Download iTunes" but then another message comes up that all my software is up to date.
    Any help is very appreciated.

    Try repairing permissions using Disk Utility.

  • Itunes will not open on win 7 pc after oct update?

    I am running a win7 pc-64bit os and itunes will not open since I updated it in Oct. I have attempted uninstalling and reinstalling the itunes s/w several times. I have tried without a firewall and with anti-virus programs disconnected. I do not get an error message. Itunes launches with a blank screen and the busy "spinner" spins until I reboot. Anybody with a similar problem or a solu

    I don't know if this will help you  but I just went through this. After three weeks of thinking it was my firewall and making all the adjustments suggested by apple, I discovered it was my Net Nanny software that was blocking my way. I had one character wrong in the accepted lists on websites and so it looked right to me when I checked. It wasn't until I completely uninstalled the software and reinstalled, and re-entered all my lists that I realized the error. Now it is working great. So you may want to check your list of approved websites VERY carefully or re-enter them on you firewall software or any content blocking software you may have.
    Hope that helps.

  • Itunes will not let me sync my music after downloading IOS 7 the music is greyed out and will not transfer to my iPhone

    Hello, so I have an iphone 4s and just put the update for ios 7 onto my phone but I am having trouble syncing the previous music onto my music app. Itunes will not sync my songs and when i click the "On this Phone" button it shows the songs i want but they are greyed out with a circle next to them. Idk what this means

    You cannot drag a song to Touch. It forces you to be organized. Make a list in itunes then drag that list to the Touch icon in the side bar. That should work.
    R

  • Imported files in itunes trown out of my library after closing itunes

    Alle the files i import, like music, tv shows and films are thrown out of my library after i close itunes.
    Can anyone help?
    grtz. Jonathan

    WOW! Thanks to all who directed me to Sony for this issue. I have downloaded the update http://support.apple.com/kb/TS2715 (which by the way would not run for the first few times stating it was an update for Vista even though I chose the Windows 7 OS and the page showed was for 7.) I have rebooted about 4 times so far and everything is still in iTunes. Oh thank you all.... BTW I had my computer in with the Sony Backstage guys for a tune up a few months ago and I explained this issue to them. They had no idea and recommended I go over to the Apple store in the Mall. I would think they should be versed on various software related issues which can create trouble for users of their products just as they are versed in the nuts and bolts of how to save this, and move that, and make backup disks, and read my email. : ) Keeping my fingers crossed.
    All this technology conflict.... Can't we all just get along???

  • ITunes wipes library after closing?

    I'm having a really annoying problem...I have an iPod Touch 4th Gen and I've just installed iTunes on my new laptop. I imported my music to my new laptop via Home Share, but after closing iTunes and re-opening again all my music was gone? So I added music from my new laptop to iTunes, closed it again and opened it and it was gone again. It takes me absolute ages to re-add all the music and it's really annoying that iTunes wipes my entire library and basically resets itself everytime I close it. Help? I'm using Windows 7 and the latest version of iTunes. How can I make the songs stay in the library even after I close iTunes?

    OK so at some point you got the "iTunes has experienced an error and needs to close. Do you want to send the error to Microsoft?" error. follow the instructions at the link below to repair iTunes and uninstall quicktime. http://docs.info.apple.com/article.html?artnum=302372,
    If this does not work, your library may have becomed corruppt or you may have to do the stand alone install of quicktime.
    Just post back and tell us if this fixes your problem or not

  • Itunes in windows fails to play Shared Library's Video!!!

    Hello, I'm not sure if this is a bug but I have thoroughly tested it in both Vista and XP.
    If I share my Itunes' Library and access it from another PC (vista or XP tested), it can list the tvshows/movies/podcasts just fine, but when I play it, nothing happens. I see some network activity for brief 3-4 seconsd and then it stops.
    The videos were imported into itunes on the macbook pro just fine (meaning the encoding is fine, MP4) and when I copied those videos file manually over to the PCs, the play fine too. Even if I share them over the network through SMB, they play fine streaming. They only fail when I play them through itunes' shared library.
    95% of the videos fail, except for a few that I noticed and have not yet figured out a pattern. Videos that seems to work are 1) the downloaded guided tour video of iLife08 2) the mac tips podcasts from apple 3) a movie I converted using Quicktime into MP4 from divx
    Any ideas?
    Message was edited by: aapl.up
    Message was edited by: aapl.up

    This may indeed be the Windows version of iTunes (and QuickTime) being fussier than the Mac version.
    However I did in Windows XP, take a video that would not work, export it using QuickTime Pro (on Windows) with the Prepare for Streaming option ticked, and the resulting video did then work, also taking the same original video that did not work and in iTunes 7.4.3 (on Windows) and converting it to AppleTV format, also produced a version that then did work for iTunes Sharing.
    A video can be in MPEG4 format (or H.264) and meet the Apple specifications for iPod or Apple TV resolution, but it is quite possible it may not have been 'prepared for streaming'.
    There have been similar reports from FrontRow (in Mac OS X) users accessing videos from an iTunes Share and having problems (typically very poor performance) and when they used the prepare for streaming option the problems went away.

  • My itunes will no longer play my music library

    My itunes has suddenly decided not to play any of my music library. Still syncs and plays eveything on the iphone but not in itunes on my laptop. Anybody got any ideas??

    I am experiencing the same problem

  • Itunes will not create a blank library, it creates a new library with all of my same content from the other library. I followed the instructions but itunes will not give me a blank library???

    I have looked up how to create the new blank itunes library and every site has the same copy and pasted instructions. They are simple but have no troubleshooting solutions. It creates my wifes new library with all of the same content from my library. How can I make the whole thing blank so I can sync her new device without putting all of my stuff on there?

    Having opened the supposedly blank library go to Edit > Preferences > Store and untick Show iTunes in the Cloud purchases. Should clear things up.
    tt2

Maybe you are looking for