Itunes will not accept custom album artwork

Everytime I try to add custom artwork for a song Itunes can not find the album artwork for it never accepts the image that I use in the artwork section
Any tips guys?

Yes, iTunes 7 on WinXP.
I have recently answered my own question as follows:
The dialog box in question includes OK and CANCEL buttons. Unfortunately, it contains no indication of what these buttons do. Now, as a matter of principle, I do not click an OK button unless I think I know what it'l do. So, on this dialog box I always clicked CANCEL.
Well, one day I accidentally clicked OK. Viola! The dialog box went away and never came back!
Now, if you already have an iTunes U account and/or have "automatically download missing album artwork" checked in Edit / Preferences / General, this dialog box apparently won't appear anyway. Only luddites like me (who refuse to give Apple my credit card number until I find something I want to buy) who have a problem.
I'm not sure how much of a problem this will be for our faculty and students, but I guess we'll find out....
Cheers!

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