ITunes will not accept my credit card information

Help iTunes will not accept my credit card info...not sure why it tells me to contact support

Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html

Similar Messages

  • ITunes will not accept my credit card info

    I had my information stored so that when I wanted to purchase music, I had only to indicate what I wanted to buy and it would present me with a sign in scree, where I could put in my password, and then the account information screen to add my security code from the credit card, and the music should be mine. However, it would not accept the security code, and tells me that there are unacceptable characters in with my credit card information. I blanked everything out and started from scratch, and its not taking it. Whats up with that? Brenda

    Usually it's not a problem with the credit card numbers, it's something wrong with your address.
    Here's a link
    http://www.apple.com/support/itunes/musicstore/creditcard/

  • ITunes will not accept my credit card anymore

    Hello people,
    After using my credit card (which is in fact a debit card) for 2 months now, and buying plenty of applications for the iPhone 3g from the Romanian store....all of a sudden iTunes stopped accepting my credit card and i don't know why. I still have plenty of money on it but it seems it doesn't matter.
    What can i do? It has something to do with the billing information ?
    All the best,
    Andrei D

    To be honest with you I don't have an iTunes account so I don't know the details of how it works. Are you trying to do these purchases from your old computer or your new one? iTunes has a one-click procedure and if the itunes account information/authorization is stored on your old computer it probably did not get carried over to your new computer just by moving the library. You might have to reauthorize your account the way you have to authorize your computer for playing music. Again, I'd contact your local iTunes service about this issue since it really sounds like it is dealing with billing.

  • ITunes will not accept my Credit Card Billing address

    I tried to update my credit card in iTunes, and each time, it tells me "Your credit card information does not match your bank's records. Please enter a U.S. credit card and matching billing address. Which I've done repeatedly. Apple keeps pre-authorizing an outstanding iTunes bill on my card, 11 times now! and the funds are blocked on my card, - close to $100.00 dollars. I've talked to iTunes CS for at least 2 hours, they keep telling me it's my bank. I spoke to my bank and they say that my card is fine. I charged something on Amazon, it went through fine. Charged something on Netflix, went through fine. B&H Photo, again fine.
    I realized that iTunes adds the 4 digit extended Zip Code, which my bank does not use, so I logged in appleid.apple.com and took out the extended 4 digits there, logged back into iTunes, and updated it, so it didn't have the extended 4. Then hit Done. - It came back with the same "does not match" error message, and it ADDED the +4 code again! - Of course it won't match if you keep adding things that aren't there!
    Has anyone else been able to resolve this matter? iTunes C.S. won't take responsibility and keeps putting the fault on me or my bank.

    iTunes Store: My credit card's security code or zip code does not match my bank's records - http://support.apple.com/kb/TS1646 see also tips in https://discussions.apple.com/thread/4245338

  • Itunes will not accept my credit card

    The data has been updated by me all! I understand the problem!
    Maybe someone has an idea

    It's usually due to a discrepancy between the information you supplied vs. the issuing bank's records. Make sure all the information matches your mailing address exactly:
    iTunes Store: My credit card's security code or zip code does not match my bank's records

  • ITunes will not accept my credit card security code

    I've tried re-entering my info and have fOllowed apples own resolution
    Which by the way does not work

    Is it a prepaid credit card?  This error occurs due to a discrepancy between what the credit card company has on file and with what you put for your address in iTunes.  Prepaid cards are generally not accepted in the iTunes store because there is no billing address to cross-referance. Even something as small as a period in the wrong place can cause this error, for example, the credit card company has your address as "123 St." but you enter "123 St" then you could get the error.

  • Itunes will not accept my Credit Card entered is not valid in Australia what duh?

    This is my first time I've got an issue with Itunes,  I have to say I am APPLE biggest buyer and a loyal customer of APPLE but this error seems ridiculous.  I've been using the same credit card in itunes with no problems till today.  My last purchased was on the 3 March 2012, got 3 apps from itunes for my Iphone.  Just this morning tried to get another app with the same credit card, comes with an error stating that
    'The credit card you entered is not valid in Australia. Please provide a valid credit card for Australia'
    I find this is totally incorrect, I had contact my financial instituation confirming that there is nothing wrong with my card which is true.  I done searches in Apple Support regarding the error, implying that it could be the post code or the address, I can assured there is nothing wrong with my billing or postal address as it has always been the same.  I don't see what would be the reason my card got rejected?    This is very frustrating NOT HAPPY JAN!!............
    Not a happy customer at the moment

    It's frustrating, I thought there was something wrong with my credit cards then I called my bank. It was confirmed that two my cards were working. I entered two cards and same error.
    You would need Mac Store to update your Mac as well :( its funny it was working two days ago I hope Apple can compensate lol

  • ITunes will not accept my credit card. Help

    When I attempt to either update or purchase apps or anything else, I keep getting a message sending me to verify my account information. After completing the required steps and selecting done, I receive a message directing me to contact iTunes support. I have not heard back from support, I just want to know what i need to do to resolve this issue.

    Contact iTune Support
    https://ssl.apple.com/emea/support/itunes/contact.html

  • HT1918 apple will not except new credit card information

    Apple will not except new credit card information through my itunes account

    Contact the store support staff since they are able to access account information and should be able to straighten this out: http://www.apple.com/emea/support/itunes/contact.html

  • App Store will not accept my credit card

    App Store will not accept my credit card info

    1. You can use Visa, Master or American Express
    2. Make sure credit card and billing address is the same
    3. Counter check your credit card number, expiry date and approval code (3 or 4 digit on card)

  • Itunes will not accept my debit card.

    have tried many times putting the correct information in when creating a new account but itunes music store will not accept my debit card. can anyone please help?

    You have to contact iTunes store support. There is a probability that this issue is caused by a previous payment issue. They will let you know what you need to do.
    Send them an email here:
    http://www.apple.com/support/itunes/contact/

  • Itunes will not accept my Security card.

    I have been trying to get itunes to accept my account information on my Ipod and laptop (Toshiba). Itunes used to work for me and still does on some computers when I make purchases. It keeps teling me to enter the security code of my card. I have done this over and over. I've re-entered all of my information on both machines. I've even tried another family member's card and still says that only the 3-letter security code is incorrect. I really don't know what to do, The apple website hasn't helped at all so any suggestions? Thanks!

    May not just be a security code issue.
    Read here >  iTunes Store: My credit card's security code or zip code does not match my bank's records

  • I changed my bank and apple will not accept new credit card

    Help! I changed my bank account.  After adding new credit card to apple account, it continues to deny my bank account stating " bank account information does not match"
    I changed credit card on my apple account and on iPad. What can I do?

    Contact the store support staff since they are able to access account information and should be able to straighten this out: http://www.apple.com/emea/support/itunes/contact.html

  • For some godforsaken reason, Apple refuses only now to not accept my credit card information. Could use some help.

    I have been a proud iPhone 4S user for a year this coming August. I also have been using the same credit card on it this entire time. It has had some minor complications because of my infatuation with the power of music and photo editing, but those were easy fixes with just a simple addition to my balance.
    Now, its been FOUR days since I could buy ANYTHING on ANY app. I already called my card company and even THEY had no earthly clue why my perfectly functioning card, with money on it, won't work. They even reset my card just as a try and STILL my problem persists.
    I have been scrolling through support for about an hour trying to see if it's just a store problem, but no one else is having the same problem.
    So. Is anyone up to the challenge?
                        Sincerely,
                             The Frustrated Female

    Go to https://expresslane.apple.com
    Choose 'iTunes', then 'iTunes Store'.
    A new page will open.
    Choose 'Purchases, Billing & Redemption', then the most appropriate sub-category, usually 'Apple ID account billing'.

  • Apple will not accept my credit card security code

    I have had a ITunes account for several years and was recently given an iPad from work. I went to apple store to purchase apps and was told to add security code from credit card. I have try to do so several times but no luck. I have even tried using a new cc but security code shows as not valid.

    Try updating your billing address in iTunes.
    If it's correct the other suggestions here might help -> iTunes Store: My credit card's security code or zip code does not match my bank's records

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