Itunes will not accept my password
Itunes has been rejecting my password. This started happening out of the blue. I went into my account online to change passwords 3 times after I could not log in. I got into my account fine, I cannot get itunes to accept my passwords. Can you tell me what to do? Resetting does not seem to help.
Hi Mike,
Here is an update regarding this matter. Itunes store and it's representatives for the most part have been unhelpful and poorly trained. I was told many reason why this was happening to me (although I pointed out other people were having the same problem) including, I entered the information incorrectly.
I finally got through to a tech person who had me remove all my preferences (Go > Home > Library > Preferences) and this corrected the problem. There are two issues with this method however:
1) You MUST put your old preferences folder on your desktop - don't delete it, in case you have to reload some preferences.
2) You will have to re-enter all you passwords, authorizations etc from all your programs. This can be time consuming and troublesome therefore DEFINITELY save your old preferences folder on your desktop AND copy this file back into the new preferences (according to the tech) :
com.apple.mail.plist
Unfortunately, we never identified which preference file caused this to happen in the first place. Itunes support was NO help in even getting this far.
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