ITunes will not authorize certain apps

I got a new MacBook Pro and an iPod touch. I tried transferring all my apps from my old computer, but only some of them will load onto my iPod. I have authorized my new computer. It keeps telling me I'm not authorized.

Sounds similar to this other post - I notice your screen name contains AOL.
http://discussions.apple.com/message.jspa?messageID=11552804#11552804
There have been quite a few reports of songs purchased with old AOL itunes userIDs not getting authorized properly.
My advice is to contact itunes store support. The link is in that other thread.

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HT4623 My iPad is operating on ios 5.1.1 and will not support certain apps which I want to download. I have checked for updates but it says that I have no updates

My iPad is operating on iOS 5.1.1 and will not support certain apps which I want to download as they say I require at least iOS 6. I have checked my updates and this says that I have the correct settings

Correct, the iPad 1 can not be upgraded beyond 5.1.1.

ITunes will not authorize "Protected AAC" files

After dealing with this for a week, I'm going to try and seek help here.
Second Tier Express Lane Support Agent has confirmed that my iTunes will not authorize any "Protected AAC" files in my library (1303 files total). They have no idea why and have referred me back to iTunes Store support, which has not been able to help. None of the affected files are available for redownload from the iTunes Store. None of the items are available as "iTunes Plus" downloads (according to iTunes Store).
When I try to play one of the affected songs (or videos), I am asked to authorize the computer by entering Apple ID and password. Once I enter that information, I receive a pop up window that indicates the computer is already authorized and the file will not play. Same thing when attempting to sync with an iPod.
I have tried the following steps in order to remedy the problem:
Turn off User Account Control
Sign out then sign back in to iTunes store
Sign out, deauthorize computer, exit iTunes, delete the SC Info folder, restart computer, sign back in to the iTunes store, authorize computer
Uninstall iTunes, restart computer, install iTunes
Restore library from backup
Some additional information:
I am running the latest version of iTunes.
All songs were purchased using the same Apple ID (confirmed)
Incoming and Outgoing connections for iTunes are allowed in the firewall (and turning firewall off had no effect)
iTunes Store confirms only one computer is authorized
Previous version of iTunes was 10.0 (could that be part of the problem?)
Diagnostic information appears below. Is anyone else having these problems?
Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Pro 3400 Series MT
iTunes 10.6.3.25
QuickTime not available
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 002EAC14038BEDE8
Current user is an administrator.
The current local date and time is 2012-06-20 18:36:03.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.3.25 (x64) is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.

UPDATE:
This issue was finally resolved by a second level iTunes agent.
Apparently, we somehow had two iTunes accounts with the SAME APPLE ID, so it was necessary to change one of the Apple ID's to a different email address so the original account could be restored. The downside is we now have two accounts rather than one, but the good side is, at least we have access to all our content again.
I hope this posting might help someone else with a similar problem.

Itunes will not authorize apps from previous purchases onto iphone 4s ios 7

I keep getting the same warning regardless of how many times I enter/authorize the computer. I had my apps saved to an external hard-drive and copied them over to iTunes. It's not just this app, but all of them from previous purchases, free and paid. I tried to get them from my old 3g iphone, but iTunes would not reconize the apps. It shouldn't be this hard.

Have you restored as a NEW device (not from a backup) to test?

ITunes will not copy certain songs to my iPhone - I'm "not authorized for it on this computer"

Hi. I get an error when I try to transfer certain songs from my computer to my iPhone. I get the following error, "(song name) was not copied to iPhone "____" because you are not authorized for it on this computer." For the particular songs for which this error comes up, I purchased them many years ago. I had them on my PC and transferred them to my iPhone just fine. I recently got rid of the PC and bought a Mac Mini (yay!) and copied my files over to the new computer. Then, I connected my iPhone to the Mini and synced it. Then, I noticed that there were some songs on my phone that I didn't want on it so I unchecked them in the Library on the Mini and chose the "sync only checked songs" option and synced again. Nothing changed. So, then I did an Autofill thinking that would make the selected songs on my Mini and matched the songs I wanted on my iPhone. That's when I noticed the songs missing on my iPhone (songs that I had selected on my Mini and wanted on the iPhone). I've never really been able to figure out how to work iTunes so I'm sure I've done something wrong. I can't decifer the error message so your help would be greatly appreciated. (I've authorized the Mini.)
Any ideas what the problem might be? Thanks in advance.

Hi there!
I've a very similar & the same problem but for me this has been happening ever since iTunes 7.1.5, so not exclusively since 7.2 was launched
In addition to the same problem you're having, iTunes will not sync any of my converted DVD movies and several video podcasts giving me the same error message you mentioned. If it try to play these video's out side of iTunes with QuickTime, I get 'Error -36: An I/O Error' warning and thats it, but I can play with any other media player including the dreaded Windows Media Player! If I copy these files on to a separate HHD, Flash Stick or on to another PC (i.e. so they’re played from not in the iTunes folder in my documents) they all work fine and oddly also with QuickTime, so I'm happy the files are not corrupt. I'm afraid to attempt to play any remaining video's that I managed to sync sometime before this problem in iTunes because when I do, its then that I can never use it again and it gets removed from my iPod!
I can't find anything on this problem anywhere, and I don't know where to go to get help from Apple not that I’m sure they’d be too helpful?
Does anyone have any suggestions?
Thanks
Regards
Jaime
PS: Running Vista Enterprise and I have the MS Vista Patch loaded despite never having a problem either burning CDs or ejecting my iPod?
White 5G - boot ver 1.2.1 Windows Vista Intel Duo 2.2Ghz, 1.5GB Ram, 2x 350GB Disks - Encoding AAC 256bps via iTunes

ITunes will not load certain mp3s into my library

all of the music i have has been tested as working mp3s both on and off the computer; i had a zune for about a year til a rainstorm destroyed it, and the song collection i have plays just as well through winamp/zune/wmp as it did on the zune. however, itunes will not load songs into the library and doesn't give any sort of error or message about it. my primary example is the three bloodhound gang albums i have, only one (one fierce beer coaster) will load in itunes whereas the others (hefty fine and hooray for boobies) don't show up, regardless of adding songs individually, adding folders, or drag+dropping from explorer. any ideas why itunes is hatin on my music?

i can't seem to find a "itunes music library.itms" file, or indeed any .itms file in the program files folder for itunes. currently there is no music in my itunes library; i removed it all to try directly dragging files from explorer to the music section of my ipod, which still results in files not loading/synching. after it finishes i'll put files into the library and see if it creates such a file

Itunes will not authorize apple tv

Has anyone experienced a similar problem?
1) We have 5 apple computers (4 computers and 1 mac mini server all running 10.6.8). Additionally, we have 3 ipads, 3 iphones and 2 apple tvs (1st generation). We consolidate all of our movie purchases on to the server. All 5 computers are authorized for home sharing. At various times, if we are traveling, we will download a movie on one of our laptops. Later we move it to the server (to have everything in one place).
2) We have recently encountered an issue where movies purchased on itunes will not stream to the apple tvs. Specifically, a message appears on the apple tv that a movie is not authorized. The movies stream fine to the ipads (via our wireless network). This seems to be a recent issue as before the recent upgrades to itunes, this was not a problem.
Has anyone else encountered this?
If so, what did you do to get the movies to play on the apple tv?
thx.

Thanks; however, this did not work.
More specifically, by removing the SC Info folder, the situation gets worse. By doing so, itunes purchased movies (that I previously was able to view) can not be streamed to the apple tvs.

My iTunes will not sync certain artists to my phone even when they are selected.

So my iTunes will not sync my artists to my iPhone 5. I have them all selected but it doesn't sync the particular artist i want. Ive tried restarting my phone, i updated it, i checked my iTunes for updates and it is all up to date. So i need help. My mac mini is a mid 2011 model running mavericks.

they're not in the proper mp3 format. There are several versions and the iPhone is picky about which one it is.

Previously purchased iTunes will not authorize or play

Hi,
I am having an iTunes Authorization problem.
In the past I purchased 55 songs from iTunes using the account name I had at that time (also my email at that time). Later I signed up for a .Mac account and got a new email and I changed my iTunes account name to that new email. I purchased items under this new name. Everything was fine ( i.e. - I could play all of my music ) until I downloaded and installed the latest iTunes 7.0.1. Playing of all music and syncing to my iPod was working fine even after I installed iTunes 7.0.0.
Here is what is happening now:
Items purchased from iTunes under the current iTunes account name play fine on my Mac and transfer to my iPod.
Items purchased in from iTunes under my former iTunes account name will NOT play on my Mac and I get a message when I try to sync my iPod saying that I am not authorized to play 55 items and that they will NOT be transferred to my iPod. When I try to play one of these 55 songs on my Mac I get the pop-up asking me to authorize the old iTunes account name. When I type in the password iTunes says the account does not exist and authorization fails. So I CANNOT play any of these 55 songs that I purchased.
What can I do to fix this ? I have 55 songs that I paid for from the Apple iTunes store that are now rendered worthless to me. Please help !!
Gary Anderson

I've already tried the DVD drive with the same results. iTunes also will not burn from the library or an inserted disc. Other programs allow me to burn CD's, but not DVD's. (That's a whole other problem...) Since other programs will rip and burn, that would mean the problem is with iTunes, not the drives, no? I've also tried to uninstall and reinstall iTunes to no avail. Quite frustrating.

TS1702 My ipad will not download certain apps others without a problem? Does anyone have an idea what I need to do?

I am trying to watch a TV show on my ipad. The apps that would allow that Hulu, ABC, NBC..etc will not download. The buy box or free box is gray and does not respond? Other apps download fine. Does anyone have any advice?

Have you got an app age rating set in Settings > General > Restrictions > Apps that is stopping them from being bought ?

ITunes will not authorize a particular song - weird alert

I have just bought legally the Beatles album Abbey Road on iTunes and can play every song except:
You Never Give Me Your Money
Whenever I click on it, up comes this alert:
But putting in my Apple ID and password doesnt do anything but tell me that the computer is already authorized
Any suggestions appreciated
MS

I fixed the problem myself. By wiping all the iPad content and doing a fresh resync, this got all my music back including the songs which were not syncing before.
Settings -> General -> Reset -> Erase all Content and Settings
Upon reconnecting to iTunes, I was prompted with the option to restore from the last backup. I selected my latest iPad backup, and then let the restore complete. Resync'd apps and music as well. Bingo!

ITunes will not upgrade my app store apps

I have several apps on my 3G iPhone and updating them over the air is fine, however when I sync with iTunes 7.7 this causes them to revert to the earlier versions. iTunes recognises that the apps have updates and places an icon telling me so in the Library menu on the left but when I click 'Check for updates' I get a message telling me 'No updates found. Check back later'.
This is driving me mad, I know I can tell iTunes not to sync my apps but I shouldn't have to do this. Anyone know of a solution? Cheers.

That's because iOS 5 is only compatible with 3GS, 4, 4s ipad ipad 2 and itouch 3rd and 4th generation

ITunes will not authorize

I have a macbook pro and i am having trouble authorizing itunes. A message keeps popping up stating "The required directory was not found or has a permissions error....." i have the correct password, just need help figuring out how to make it work.

Thanks...Unfortunately I already tried that and it didn't help either. I should have put that in the original post.

ITunes will not Authorize songs

I have tried several times to get this to work and I have already tried deauthorizing as well
When I try to play songs that were originally purchased on my G5 in the iTunes library (I transferred everything onto my new Macbook Pro using the firewire method) I am asked to Authorize over and over again. Even though I login and get the message that 1 computer of my 5 available is Authorized.
What is going on with this?

Thanks...Unfortunately I already tried that and it didn't help either. I should have put that in the original post.

ITunes will not download "Apple App Support not found error 2

window vista os. impossible to download ITunes: Apple Application Support was not found. error 2

Hi, jonmcdog.
Thank you for visiting Apple Support Communities.
Here are a couple troubleshooting articles that I would recommend taking a look at when experiencing this issue.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/ts5376
Cheers,
Jason H.

ITunes will not authorize certain apps

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