ITunes will NOT back up my iPhone 4 on my MacBook Pro???

I am running iTunes (10.5.2) on my MacBook Pro (10.7.2). I keep trying to backup my iPhone (5.0.1), but it will NOT let me???? It begins the syncing, but will not complete it to backup my files??? I just got my Pro a week ago, but I was running the same iTunes software and iPhone software on my PC and it worked fine??? Am I doing something wrong?

I did a complete restore. Spent days reorganizing my phone, made 1 backup and now I get the same error message, "cannot backup iPhone because an error occured" I give up. It's not fixable.. I guess I just have to hope that I never need to restore because all I have is that one backup.
I have tried 3 differnet Macs, three different cables.. same error so it MUST be the iphone 4S. I also have the latest iOS 6.1.3 and iTunes 11.0.2
What is wrong with Apple these days??? What happened to "it just works"??

Similar Messages

I am getting error message "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone". I have deleted the backup and restarted my computer, but continue to get this error message. What do I need to do now?

I have recently updated my phone and am attempting to sync it. I got the error message "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone". I deleted the backup, restarted my computer, and even restored the iPhone, but continue to get the same error message. What do I need to do now?

iTunes places the iPhone backup in the following location. Navigate there & delete everything in the backup folder, but not the folder itself. You will have to turn on "Show All Hidden Files & Folders" to see it:
Mac:~/Library/Application Support/MobileSync/Backup/
Windows XP:\Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7:\Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\

HT4137 error code:iTunes could not back up the iPhone "Karen's iPhone" because it is locked with a passcode. You must enter your passcode on the iPhone before it can be backed up.

I am trying to use Itunes to move my data from my iphone 4s that was backed up on my Macbook Pro. I keep getting an error code backing up from ITunes to new Iphone 5s:iTunes could not back up the iPhone “Karen’s iPhone” because it is locked with a passcode. You must enter your passcode on the iPhone before it can be backed up. On the Iphone it keeps telling me to add another network. I have put our home network on the Iphone. When I put the passcode in the phone does not give me enough time to put my Apple ID password in and it shuts off. Help!
<Email Edited by Host>

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.

ITunes could not back up the iPhone "my name Iphone" because the backup was corrupted on not compatible with the iPhone.

Hi..
While working in India I bought an iphone 4s (with international warranty)
I have synced my old iphone 4...and get this message when trying to sync the new phone.
iTunes could not back up the iPhone because the backup was corrupted or not compatible with the iPhone.
Do I need to buy Lion? Whats up?
Any help?
Thanks

I get this issue about once a week on my iPhone 3GS running 4.2.1 (although it's been happening since 4.0 I believe). It starts will the iPhone stalling while backing up. I then end up sliding to cancel on my iPhone. I unplug my iPhone and plug it back in. It looks like it syncs but I then get the error message that you get. Here are my steps to temporarily solve the problem:
1. I curse a little
2. I unplug my phone and quit iTunes
3. Open iTunes and plug my phone back in (sometimes the problem is solved at this point)
4. Curse some more (if the problem persists)
5. Unplug my phone and turn it off. At this point I end up having to do a hard-restart on my phone because it won't shut down (hold the home button and power button at the same time until the screen blips off)
6. Turn the phone back on and try syncing again (50% chance the problem will be "solved" at this point)
7. If I still get the error message I curse one more time and then simply hit "sync" in iTunes. 99% of the time it will be solved in this step. If the issue is still present then I will try once more to restart iTunes, and then if that doesn't work repair disk permissions.
Like I said, I seem to go through this routine every week or so. This week I've had to do it twice already (once yesterday and once today). I've tried restoring my phone using previous backups but the issue still occurs. I think my next step will be to do a full factory restore, which means I'll have to organize my data and apps all over again (like having a new phone). This is a last resort!
I hope this long post helps.

I tried to update my iPhone4's, but get the following error message: iTunes could not back up the iphone "iPhoneName" because the backup was corrupt or not compatible with the iphone. Delete the backup for this iphone, then try again.

I tried to update my iPhone4's, but get the following error message: iTunes could not back up the iphone "iPhoneName" because the backup was corrupt or not compatible with the iphone. Delete the backup for this iphone, then try again.

The solution will be found here, select your computer type and software.
http://support.apple.com/kb/TS2529

ITunes could not back up the iPhone because the back-up could not be saved

I updated my 3GS to the 4os software and after the sync was complete All seemed okay but I am not able to use my camera nor am I able to access my photos on my iphone. It says "updating library" and then closed out of the application. I just tried to sync my phone again (A week later) and I get an error message: "iTunes could not back up the iPhone because the back-up could not be saved on the computer" I have 200GB free space on my hard drive so I know it is not a memory issue. Is this the same issue everyone is experiencing?
Is this an iPhone issue or an iTunes issue?
Any suggestions to get this to work?

Hi!
I had the same problem with my iPhone4, and I could resolve it thanks to some ideas that I took from Loopster77´s post.
You have to delete the current iTunes backup directory on your computer, that is on PC:
C:\Users\xxxxxxxx\AppData\Roaming\Apple Computer\MobileSync\Backup\<40 letters and numbers>
being "xxxxxxxx" the username of the computer owner.
What you have to delete is that "<40 letters and numbers>" directory.
After that, your iTunes will be perfectly capable of doing the backup.
I hope this will help you.

Error Message: iTunes could not back up the iPhone because an error occurred

Error Message: iTunes could not back up the iPhone because an error occurred.
The thing is - I have no idea what error have I encountered!
Usually, I would assume the previous backup file is corrupted and I will proceed to delete the old backups. I did the same this time round, and it's still unable to sync. Now I have no more backup files!
I have tried -
1. Deleting old backup files.
2. Restarting iPhone 4S & iMAC.
3. Remove
I am using iOS 5.1 on iPhone 4S, and iTunes 10.6.1 on Mac OSX Lion. My phone is not jail-broken in the first place.
Does anyone face the same problem?
I need to back up my files!!!

Unfortunately, "because and error occured" doesn't give you much to go on. Some general things I would try if you haven't already:
Use Disk Utility on your mac to repair disk permissions, then reboot and try backing up again.
Use Finder to go to ~/Library/Application Support/MobileSync/, then control-click on the Backup folder and select Get Info, then check Sharing & Permissions at the bottom and make sure your username has read & write priviledges
Try closing all apps, then reset your phone: double-tap the home button, tap and hold the apps at the bottom until they wiggle, tap the minus sign on all apps to close them. Then reset your phone: hold the on/off and home buttons until you see the Apple logo (ignore the off slider that appears first), and release
Try a different usb to dock connector cable; ensure that your case isn't interfering with a good connection to the dock connector at the bottom of your phone; clean the dock connector at the bottom of your phone (e.g., with a dry toothbrush); troubleshoot your usb connection (http://support.apple.com/kb/TS1286)
I know this looks like a laundry list, but unfortunately it's hard to isolate the problem without a clear error message. If the problem persists, you might try posting in the iMac or iTunes forums for other ideas.

Itunes will not sync music to iphone

Since downloading IOS 5.1.1 my selected music in iTunes will not download to my iphone 3GS. Never had this problem before. The itunes library shows all the albums I want to sync checked off and even when I connect the iphone with the sync cable the songs will not be synced. I've looked at all settings and everything looks the same as it always has. I did get a new iphone 3GS recently to replace a stolen one but all settings remain the same other then the new software 5.5.1.
Help?

Somehow this was related to me having to purchase a new 3GS when my other was stolen. At the same time we bought a new iMac. When I set the iMac up for my wife I set up a 2nd user account for myself. In that account I synced my new 3GS. It had all my music on there. My Macbook, where I thought the music files were still residing, had music files which were "grayed" out. When I tried to play a song from that extensive list I got an error message that the song could not be played because the "original" file could not be found. So I turned on "File Sharing" on both computers and when my library showed up on my Macbook I copied and pasted all the songs to my Macbook's music library. I then had to go back and delete all the duplicated "grayed out" non-working files. I then synced my iphone to the new library and "voila" the music files had migrated.
There might have been an easier way to do this but I couldn't find it...and at least this worked!

ITunes could not back up the iPhone because not enough free space is available on this computer

iTunes 11.0.1 (22)
Mac OS X 10.6.8
218.83 GB available
iOS 6.0.2
iPhone5
I get this error occasionally since getting the iPhone5 in October. My last successful back up to thei Mac was yesterday. Tonight, no backup.
One time when this occurred I had trashed files, and after I emptied the Trash the sympton went away. Tonight I had files in the Trash and emptie the Trash before connecting my iPhone and now no backup allowed.
I have quit and relaunched iTunes, and unconnected and connected the iPhone tonight with no change in the symptom.
My next counter measure will be to reboot.
Any suggestions?

On my computer (Spring 2006 iMac, Snow Leopard, iTunes 11.1.3):
- I have 1.36 _terabytes_ of free space on my system disk.
- I have 2.1 _terabytes_ of free space on my Drobo[*] which contains my iTunes library.
My iPhone is an iPhone 5S 64Gb.
A backup should require, one would assume, less than 64Gb. In other words, a drop in the ocean of free space available to iTunes.
... and yet EVERY time I attempt a backup to my computer since getting my 5S it says:
'iTunes could not back up the iPhone "[name]'s iPhone" because not enough free space is available on this computer. Removing files and emptying the Trash will free up additional space.'
It's very clear that there's a bug given how much space I have available, and it's been present for 2+ months. :/ I had been able to back up my iPhone 4S.
- Stephen
[*] As far as the OS is concerned, the volume has 3.22Tb free, but it is backed by 2.10Tb of actual available space. In any case, "a whole heck of a lot".

HT1430 message appear 'itunes could not back up the iphone because the iphone disconnected"

everytime i try to sync my iphone this message will appear ' itunes could not back up (my iphone name) because the iphone disconnected"

I have the same issue, except I can't even sync.

HT1351 Some of the songs I bought from iTunes will not sync to my iPhone. They show up on my phone, but the letters look faed and I can't play them. How do I fix this? I tried restoring my iPhone and it didn't work.

Some of the songs I bought from iTunes will not sync to my iPhone. They show up on my phone, but the letters look faed and I can't play them. How do I fix this? I tried restoring my iPhone and it didn't work.

Sorry, I meant the letters look "faded" not faed.

I have a G5 which I intend to keep. Now that I have updated my iphone 4s to iOS 7.0. I cannot add music to my iphone or upload photos to iphoto. I have the last itunes 10.6.3. which was supported by apple. itunes will not interact with my iphone on an

I have a G5 which I intend to keep.
Now that I have updated my iphone 4s to iOS 7.0.
I cannot add music to my iphone or upload photos to iphoto.
I have the last itunes 10.6.3. which was supported by apple.
itunes will not interact with my iphone on any level.
Apple made all the equipment I use.
Bentley and Ferrari etc do not stop making parts for their cars?
The least Apple could is.
A. Update itunes to run on a G5
Regarding iOS 7.0 you have totally lost the plot.
We buy apple why?
Quality.
Intuitive interface.
Stable software.
Design.
All that Steve Jobs consider sacrosanct.
Quality is about ongoing support longevity of product.
Its not about trying to sell to every person on the planet, others are way ahead of you.
So try respective the customers you have, it wont be long before theirs a better operating system and your lead in hardware is marginal.
Regards
Glyn Evans
My post on facebook this morning.
If you have an iPhone or iPad do not update to ISO 7 unless you want an operating system that looks like windows 8. The graphics looks like it was designed by a artistically challenged mongoose and the operating system is not intuitive something apple users expect. Overly complicated ugly and generally change for the sake of apples paranoia since the death of Steve Jobs.

You need to update iTunes to 11.1 on your PC

When I connect my iphone to my mac it says itunes will not work with my iphone cause it needs version 10.6.3 itunes,. problem is i have no idea how to down load that to my iphone when my mac will not connet to it cause it nees the down load help please

when I connect my iphone to my mac it says itunes will not work with my iphone cause it needs version 10.6.3 itunes,. problem is i have no idea how to down load that to my iphone when my mac will not connet to it cause it nees the down load help please

Ive got the same problem, just got my iphone unlocked, and they told me to sync it to itunes to get it permently unlocked, well everytime i plug my iphone in it says; it wont work as it needs up dating to 10.6.3, which i have already updated, but still doesnt work, so how can i get my phone unlocked?

"iTunes could not back up the iPhone 'my IPhone' because a session could not be started with the iPhone"

Since 2 updates I started getting iTunes could not back up the iPhone 'my IPhone' because a session could not be started with the iPhone. This is happening with my iPad and iPhone. I see hundreds of complains on this issue starting from last year and obviously Apple has no clue how to solve this error. I went through the solutions and spend over an hour deleting backups resetting lockdown, restarting and nothing is working. Are they serious to ask us to disconnect all other USB devices to sync our equipment everyday to solve their problem? iTunes is the worst program I have seen on the market in the past 10 years. It reminds me of DOS programs that could only do one item at a time. You click a command and just wait and wait and wait. Of course they want me to call customer service, wait for x time to talk to tech support and then spend more time. I don't have the time. I spent a lot of money to get an equipment that should work as advertised and not spend further my valuable time. I have reached my limit with Apple and that crap iTunes. I'm calling for a divorce.
[By the way, your spell check doesn't recognize your own products such as iPad, iTunes and iPhone. Such an embarrassing company.]

Do you happen to be running any processes that Apple doesn't want you to use? (Jailbroken?)

ITunes could not back up the iPhone because a session could not be started with the iPhone

Hi
I have just updated to iTunes 10.7.(oh it just scrolled off the screen give me 5 minutes for it to come back again) 10.7.0.21 - the latest version
I run Win7 64bit & during installation i got the blue-screen of death & windows crashed
I went to apple website & downloaded iTunes manually & installed (it tried to install in the (x86) folder as usual, so i forced it into the 64 bit program folder like i always have to do.
It now runs fine but when ever i sync in get the error "iTunes could not back up the '' iPhone because a session could not be started with the iPhone"
I have tried deleting the existing backup as suggested in the forums but that didn't solve the problem, and now i have no backups at all
I have restarted the iPhone & the computer but the error is still the same.
PS i have "Encypt local backup" selected, if i try to unselect that option at the moment it says my password is incorrect, my password is correct, i made a record of it & know exactly what password i used but iTunes is saying it is wrong, is this because i have no backups at the moment or is iTunes completely broken
I have also tried to backup to iCloud as a temporary measure but it says i don't have enough space so must buy some!
Any help would be appreciated

Could be that iTune can't read your latest backup file. You might have to delete it, follow this article to find out how to delete the backup from the list: iTunes: "Backup could not be saved on the computer" alert message

ITunes will NOT back up my iPhone 4 on my MacBook Pro???

Similar Messages

Maybe you are looking for