ITunes will not connect but Internet does

iTunes will not connect or load no matter how long I wait but the Internet will, so I know it's not a wi-fi issue. Is the server down?

You could try logging out of your account on the iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores if the iPad is on iOS 6) and then logging back in and see if that makes any difference.
If it doesn't fix it then you could try disconnecting from your network and reconnecting to it, and/or a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Similar Messages

  • Itunes will not connect to internet

    My itunes will not connect to the internet, both with the store and when attempting to gather info when uploading a new cd. I've renewed my tcp/ip stack, but it's still not connecting. Any suggestions?

    WHAT DID YOU DO??????
    i download itunes off the net and then install it, but when i put a cd in to import music, it doesn't connect. i have tried everything i know. this is very frustrating. please help.

  • TS3694 itunes will not connect to internet

    I just updayted itunes to the newest verson. It is saying that my computer is not connected to the internet but as you can see...it clearly is. The error code is -3212 . Please...some one help...

    WHAT DID YOU DO??????
    i download itunes off the net and then install it, but when i put a cd in to import music, it doesn't connect. i have tried everything i know. this is very frustrating. please help.

  • HT1567 I am connected to the internet, but itunes will not connect, it does stated that I have downloaded and installedl, I don't know what to do.  Please help.

    I downloaded and installed itunes, but itunes will not connect to ;internet (I do have internet.  I don't know what too do, can you help?

    I'm having the exact same issue. I'm connected to the VPN, but I can't mount or otherwise connect to the shared drive. Did you ever resolve this?

  • HT1386 For some reason my iTunes will not connect to the internet even though the computer is connected. Any ideas?

    Unable to start sync because iTunes will not connect to internet.  Computer is connected but iTunes will not connect.  I even deleted iTunes and downloaded again.  Will not connect still.

    I am experiencing this problem as well.
    I have access to the internet and can download songs from the music store but iTunes is being its usual pain in the rear and says I do not have an internet connection when I try to download any updates.
    This does not seem to be a firewall issue, at least as far as I can tell, as I have McAfee and both iTunes and iTunes Helper have Full Access in my firewall settings.
    Any help would be greatly appreciated.

  • My iTunes will not connect to the internet because it is tied to IE's proxy settings but IE does not work how do I change the proxy setting to FireFox

    I have stopped using IE because it doesn't work, however my iTunes will not connect to the internet now because it is tied to the proxy setting in IE and now I am using FireFox, so, how do I get iTunes to see FireFox as my web browser.

    i am having the same problem, i stopped using IE and installed firefox , only now my itunes store won't connect to the internet.

  • Itunes will not connect to the internet or access store with working internet connection. ive already tried updating to latest version and turning off windows firewall. running a new dell computer w/ windows 7 with minimal programs installed

    Itunes will not connect to the internet or access store with working internet connection. ive already tried updating to latest version and turning off windows firewall. running a nItunes will not connect to the internet or access store with working internet connection. ive already tried updating to latest version and turning off windows firewall. running a new dell, windows 7 ultimate, no virus or firewall programs installed.

    This my sound too simple, but I just kept clikning on the arrow next to the selected music and it finally "Kicked" in.
    I live in Europe ,So Be persistent and don't give up !  Aug. 2013

  • All of a sudden my iTunes 10.1.1.4 will not connect to internet radio

    Hi all,
    All of a sudden yesterday, my iTunes 10.1.1.4 will not connect to internet radio. It has otherwise been working fine for almost two years.
    My internet connection is working fine for web browsing and email.
    I ran the iTunes diagnositcs and it showed me how to go in to the Windows Firewall settings to check to see if there was a connection... there was already one for iTunes in the list of accepted connections. Just to be sure, I created a new iTunes connection exception and it didn't help.
    The iTunes diagnostics test shows all information as being normal except this info, pasted in below, about the Firewall test...
    Firewall Information
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    But this information is partially incorrect, according to the Windows Firewall settings themselves.  My Windows Firewall settings show that iTunes is indeed enabled in Windows Firewall.
    I can access the iTunes store, but there doesn't seem to be any test in the iTunes diagnostics that makes it test to see if it is connecting to the iTunes internet radio server.
    Is there possibley a current problem happening with the iTunes internet radio connection?
    Thanks for any suggestions.
    numetro

    Hi movem,
    Are you saying that Apple has changed the URL for every internet radio station in the entire iTunes radio station library?... or are you suggesting that just some of the internet radio stations in my playlist changed their own URLs?
    It seems unlikely that it happens to be that every single internet radio station in my playlist of a hundred radio stations all happened to change thier URLs at the same time, since all of the stations in my playlist will not play from that playlist.
    When I went through and found some of the radio stations in the giant default internet radio station library in iTunes, I found some of my old ones that were in my playlist and they play fine and they can be put in to a new playlist and they play fine there too, but the very same stations still will not play from my old original playlist.
    So it makes sense if you are saying that Apple has somehow changes all the URLs for all the radio stations in iTunes, because that make sense since they all play from the main radio library.
    But, otherwise, to say that all the radio stations in my playlist happened to change their own URLs at the same time, that would be a bit far fetched.
    Did you get some news from Apple that this happened, one way or the other?
    PS: I'm having a hard time finding a few of the stations that were in my previous, original playlist as well... some of them have either disappeared, changed categories, gone off the air or changed their names.
    Thanks,
    numetro

  • My laptop compaq presario will not connect to the Internet anymore after buying airport extreme. Why? It detects the network, accepts my password, but will not connect to Internet.

    My laptop compaq presario will not connect to the Internet anymore after buying airport extreme. Why? It detects the network, accepts my password, but will not connect to Internet. I tried to repair connection, tried to reboot modem several times, I even updated my computer. Nothing. All it says is that it does not detect modem. Why?

    Welcome to the support community group.
    First, are you sure that your AirPort Extreme has been configured correctly and is properly connected to your modem?
    Begin by telling us how you have things connected and if the Airport Extreme is replacing a previously owned router or is this an entirely new installation?
    First be sure that your modem is working and properly connects you to the internet using an ethernet cable directly connected to your laptop.  Once you're sure that's working, reset the AirPort to factory defaults by disconnecting it from power and pressing and holding in the small reset button on the back  for 15 - 20 seconds while you reconnect it to power.  Then turn everything off for 5 minutes. Connect the Airport to your modem with and ethernet cable to the Airport WAN port on the back (check the user guide to make sure you connect the cable to the correct port) then connect a second ethernet cable between the laptop and one of the LAN ports on the AirPort Extreme.
    Then power up the modem first, wait 5 minutes and then power up the Airport, wait 5 minutes and finally power up your laptop.
    Then run the airport configuration utility from your laptop.  Since you're not using an Apple computer, be sure that all of your firewall, and virus blocking and checking software is disabled before you run the airport configuration utility.  Once you run the utility, it should detect your AirPort and allow you to use the configuration wizard to set things up.
    Check back if you're still having problems.

  • Green light on Airport Extreme but will not connect to internet

    I have tried restarting computer and Airport Extreme but it will not connect to internet.  Unit has been working great up until now.  I have made no changes in system.
    This Airport/time machine is 2009 version.

    The Cisco DPC 3010 is a cable modem, so you will need to let the modem completely reset before you connect it to the AirPort Extreme.
    It may be necessary to perform a Factory Default Reset on the AirPort Extreme and reconfigure it, but we will try a shortcut first to see if that can be avoided.
    Power off the entire network.....all devices....modem, AirPort, computers, mobile devices, etc in any order that you want.
    Be sure to disconnect the power cable on the modem, either on the back of the device or pull the power cord from the wall AC jack
    Leave everything powered off for at least 30 minutes.  Longer is better, as it sometimes takes the equipment back at the ISP longer to completely reset and issue a new fresh IP address to the modem.
    After the wait period, power up the modem first, and let it run for at least 5 minutes by itself. If your modem documentation states that the modem should be powered up for 15 minutes, then go with 15.
    Power up the AirPort Extreme next, and let it run a few minutes
    Then power up other devices one at a time about a minute apart
    When the entire network is back up, check the network.
    It this does not work, you will have to start over again as above, except this time you will need to perform a Factory Default Reset on the AirPort Extreme.
    To do that, power off the AirPort Exterme for a few minutes
    Hold in the reset button on the back of the Extreme.....and keep holding it in for an additional 9-10 seconds while you simultaneously plug the power back into the Extreme
    Release the reset button after the hold period, and allow a full minute for the Extreme to restart to a slow, blinking amber light
    Power off the AirPort now, and start it back up in the proper sequence
    If things still don't work, then you likely have a defective AirPort Extreme that will need to be replaced.

  • Intermittently iphone 6 and 6 plus is wifi connected but internet does not work.

    Hi,
    I have an issue where intermittently iphone 6 and 6 plus is wifi connected but internet does not work. iMessage works though.  Toggling the wifi setting clears
    the issue temporarily but it occurs again.  Running iOS 8.3 now.  This was the case on iOS 8.1 and 8.2 as well. 
    I have tried the typical troubleshooting steps (reboot/reset network settings/disabling location services for wifi/upgrade/etc)
    My router is an EA9200 router with 2.4 Ghz and 5 Ghz.  It is configured with all bands with the same name.
    All other devices in my house works perfectly fine and has no disconnects (ipad/macbook air/tv's/receivers)
    My thought is that iphone 6 cannot handle well the moving around between bands. 
    Any thoughts or suggestions would be greatly appreciated.
    Thanks,
    David

    Have you tried to reboot your router by turning off the power (you may have to unplug it from the power source), then waiting about 30 seconds, then turning it back on?  This seems to solve a lot of problems.

  • TS1492 When I go to iTunes and then check for updates. I can not do this action due to the fact iTunes will not connect to the internet although the internet is working just fine, what do I do to fix this issue? Apparently I am currently using iTunes 7.0.

    When I go to iTunes and then check for updates. I can not do this action due to the fact iTunes will not connect to the internet although the internet is working just fine, what do I do to fix this issue? Apparently I am currently using iTunes 7.0.

    If you're really using iTunes 7.0 you are very far behind the current version - maybe it is trying to connect to a decomissioned server.  In fact I am kind of surprised it will run on a Macbook Air.  Are you sure you are running iTunes 7?

  • Firefox will not connect to internet after upgrade. The window pops up but shows "connecting " in tab. And then it sit there. Close it down and then try to reopen it and get message " Firefox already running, Exit program or shut down computer" ???

    Firefox will not connect to internet after upgrade. The window pops up but shows "connecting " in tab. And then it sit there. Close it down and then try to reopen it and get message " Firefox already running, Exit program or shut down computer" ?????????????????

    1st problem see http://kb.mozillazine.org/Firewalls
    2nd problem, to close Firefox properly use File > Exit
    :not with the [x] in upper right corner which close window
    :see http://kb.mozillazine.org/Firefox_hangs#Hang_at_exit
    :if restarting use "Restartless Restart" extension as mentioned there.
    <br><small>Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.</small>

  • Airport shows being connected but will not connect to internet

    Airport will not connect to internet yet shows me as connected. 
    When and if I do get connected, I will loose the connection and unable to access the internet.
    This has happened using several different wireless locations.
    Please help as to what my settings should be or how to correct the problem

    What debugging steps have you taken?
    Connecting to your wireless network and connecting to the Internet are two different parts of the connection process.
    If you open your Network preferences panel does it show you have an IP address of the form 169.x.x.x?

  • I have factory restored my 1pad 3 loaded ios8  - wifi works, safari works but it won't connect to the app store or iTunes citing 'not connected to internet' any ideas?

    I have factory restored my 1pad 3 loaded ios8  - wifi works, safari works but it won't connect to the app store or iTunes citing 'not connected to internet' any ideas?

    Reset the iPad and try again. Hold down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen. Let go of the buttons, let the iPad start up.

Maybe you are looking for