ITUNES WILL NOT IMPORT CD STARTS IMPORT AND SHUT DOWN

i HAVE BEEN TRYING TO IMPORT SONGS INTO 5TH GEN POD USING WIN XP AND ITUNES. PUT CD IN AND ITUNES STARTS, TELL ITUNES TO IMPORT, STARTS IMPORT, RUNS TEN SEC. SHUTS DOWN, ERROR SAID THAT ITUNE IS SHUTING DOWN, SENDS ERROR REPORT, DID THIS HUNDREDS OF TIMES. RELOADED, UPDATED, UNINSTALLED REINSTALLED. I CAN RIP ALL DAY WITH WIN MEDIA, NOT ITUNES. WISH I HAD NOT SPENT MONEY ON THIS IPOD, MY CHILD IS DRIVING CRAZY ABOUT GETTING SONG ON POD. WISKED I JUST GOT MP3 PLAYER. WHO SIAD IPOD WERE BSET IS FULL OF IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I have tried all of the following from previous posts
with still no success with importing songs from my
CDs.
1. Updating Windows and drivers for CD rom
2. Check proxy settings
3. Allow access though Firewall (Zonealarm 5.1) for
Itunes
After I insert the CD, Gracenotes is accessed for
about 5 seconds then nothing. I have tried several
CDs with the same outcome. Any help would be
appreciated.
Home Built
Windows XP
I have really never tried to import any music before. I had an MP3 ripper from another MP3 player that I used to create MP3s and download them to the MP3 player.
In an effort to fix this issue, I bought a new CD/DVD-rom drive (Sony DRU-820A) and installed it. I have gotten the latest drivers for it also, but no success.
Home Built Windows XP
Home Built Windows XP

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Hi enp518,
Welcome to Apple Support Communities.
We have some information in this article that may be helpful:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator account access, you may find this Microsoft article helpful:
Windows 7: How do I log on as an administrator?
Otherwise, refer to the Help documentation from Microsoft, contact your IT department, or visit support.microsoft.com for more information.
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Please read this whole message before doing anything.
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If you are asked to email me information please remove the - in my e-mail
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I tried many times to turn it on, it turns and the same white screen appears and the update starts again and shuts down. Please Help me!

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Welcome to Apple Discussions
You did not state whether you installed the update while on battery (not mains) power. You are warned not to apply certain updates without being connected to a charger & mains power.
Also remove any attached peripherals.
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ITUNES WILL NOT IMPORT CD STARTS IMPORT AND SHUT DOWN

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