ITunes will not install any (downloaded) apps: the install buttons are grey.
I have installed iTunes 12.0.1.26 on my (up-to-date) Windows 7 64 bit machine. I have successfully downloaded several apps from the app store. Now I would really like to install those apps on my iPhone 4s iOS 8.1.2, but iTunes wil not allow me to do so (nor on my iPod). It recognizes my iPhone, it shows me my apps, but the 'install' buttons are grey (i.e. they are not clickable). I have authorized my computer and installed iTunes as an administrator.
I searched this site and found a solution to a similar problem, but unfortunately that solution will not work here. The solution was to double click on one of the apps in 'my apps' and then authorize my computer, but when I double click on an app nothing happens at all. Well, it gets selected (blue), but that is all. So iTunes just isn't working properly, but I don't know how to correct it.
I really hope to get some help with this problem. Thanks in advance!
Ah, not sure what I was thinking at time.
You may want to try some of the troubleshooting steps in iTunes repeatedly prompts to authorize computer to play iTunes Store purchases. It may help to deauthorize and then reauthorize the computer. I suspect the double-click the app advice doesn't work with iTunes 12. Nothing interesting happened when I tried. If you have any protected media it might be worth confirming that it will play.
Is this a new library with respect to the device? If so see Recover your iTunes library from your iPod or iOS device.
tt2
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