ITunes will not install because it cannot remove an earlier version of Bonjour...HELP!!!!

When I try to install iTunes 10 it cuts in about 3/4 of the way saying that "Cannot remove and earlier version of Bonjour"....PLEASE HELP!!!!!

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another install. Does it go through properly this time?

Similar Messages

Help! Itunes will not install because it cannot access and HKEY

Error reads as follows:
Coult not open key:
HkeyLOCALMACHINES\software\classes\QuicktimePlayerLib.QuicktimePlayerApp\CLSID. Verify that you have sufficient access to that key, or contact your support personnel.
I ran regedit and found that this Hkey does not exist in the registry.
I just bought this Nano. Why won't Apple help me with the install. At this point I feel like taking this piece of junk back to the store and buying a piece of hardware that is not dependent on a piece of software that cannot even be installed.

Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

I have windows 7 64 bit but the new itunes will not install because it can't find itunes64.msi. I have searxhed evertwhere on my pc. In addition, I can't uninstall the itunes and reinstall for the same reason.

I have windows 7 64 bit but the new itunes will not install because it can't find itunes64.msi. I have searched evertwhere on my pc. In addition, I can't uninstall the itunes and reinstall for the same reason. I can't upgrade for my icloud account.

Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

ITunes will not install because my Computer is missing a file QuickTime.msi

Hello, I have uninstalled all my apple files except those for QuickTime because it needs QuickTime.msi. Installing iTunes fails for the same reason. I have searched all of my C Drive and it does not exist. My laptop was originally running Vista and perhaps upgrading to Windows 7 is somehow involved? Can anybody put me on the right track?

This problem can often be fixed with the Microsoft Insaller cleanup utility.
Unfortunately The Microsoft Installer Cleanup utility has been with drawn by Microsoft because of compatibility issues with Microsoft Office so you will need to find a copy elsewhere – the installer is msicuu2.exe. You need version 3.
Google msicuu2.exe download
mydidgitallife has a copy of version 3
Check for malware before installing it.
To run the program – All Programs>>Windows Install
You may need to use "Run as Adminsitrator" if you get an error trying to run it.
I would try to uninstall all iTunes related programs using this method:
http://support.apple.com/kb/HT1923
This will allow you to find which ones will not uninstall. Then use the Cleanup utilty to remove those programs
Then try installing iTunes again.

Itunes will not install, so I cannot get my phone synced

I uninstalled my previous verson of Itunes and quick time and I even ran the the microsoft install cleaner, but I still get an error message when I try installing. The error message: the installeer encountered errors before iteunes could be configured. Your system has not been modified. to retry these operation at a later time...

I had to uninstall itunes, deleted files in my music libary- renamed my itunes music file to tunes. Then installed itunes 10.7. Finally plugged phone back in and restored. Now it is working but what a pain.

ITunes will not install because VB Script is not installed or enabled-help

Where do I find VB Script or where do I look to enable VB Script. And if anyone has had his error message, will the VB Script solve my problem

First of all, be sure you have downloaded the itunes or safari installer into an easy access folder, i.e. "C

Lightning will not install because Thunderbird cannot modify the needed file

Am using OpenSUSE with a shared .default file for Linux and Mint, where it works. Originally the file loaded but the calendat was unresponsive. Removed and tried to reinstall and now get the above message.
What file does it need and how do I get it to be modifiable while using a common .default file?

Check the file ownership, i.e. the user id which owns the file. There is a numeric value behind a user name. My best guess is that the numeric user ids are different for your OpenSUSE and Ubuntu installations.
Start in the extensions directory for Lightning of your Thunderbird profile. This should be something like:
/home/<user id>/.thunderbird/<profile name>/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}

ITunes will not open because library was created by newer version???

I am still using iTunes 9.2.1 and am not ready to go with v10.
I tried to open iTunes and got the message:
The file "iTunes Library" cannot be read because it was created by a newer version of iTunes.
I did notice that the last time I opened it, it looked a little different but went on with a sync of my 1st.gen AppleTV and then closed out.
I have not downloaded and upgraded to the newer version 10.
I have never had higher than 9.2.1 so I couldn't help but wonder if in some way I am being forced to go the newer v10.
Harold

I have discovered this:
I could not open iTunes as I previously stated in the normal method.
However, it will open when I created a quicktime movie from iMovies and prepared it for iTunes. When I click on the quicktime movie to play it will open iTunes to play the movie. That is when I see the different icons, etc.
I had something called ‘Ping’ to disable because I care nothing about that.
It does not look the same as I am use to with 9.2.1.
I went to the file menu> about> and low and behold it comes up ITUNES 10.
Remember, I have not downloaded ver.10 at any point so it must have come through a back door somehow.
So, I looked in my applications to see if iTunes app has changed. No, it still shows 9.2.1. I did a search in spotlight for iTunes 10 and nothing shows up. Go figure!
I am not a happy camper at this time and need to hear from Apple about this.
I am not ready to go to v10 and want an explanation.
I am not ready to go with v10 because I wanted to see how it effects my 1st. gen. AppleTV.
I don’t want to loose all the downloads I have on a device that I really like.
The new AppleTV has no hard drive and thus stores nothing as I understand it.
I have many TV programs purchased and stored from the History, Travel and Natl. Geographic, etc. channels.
Harold

HT1349 I don't have a MAC, I have a PC and itunes will not run because I had an update and now it says msvcr80.dll isn't working or not installed and wont let me run itunes help me fix it.

I don't have a MAC, I have a PC and itunes will not run because I had an update and now it says msvcr80.dll isn't working or not installed and won't me install or run itunes anymore help me fix it.

MSVCR80.dll missing, cannot install iTunes - https://discussions.apple.com/message/24618776

My touch screen is not responding, I have reset the phone, plugged into different charger and tried to update it to itunes but they will not connect because I cannot put my passcode in, HELP please!

My touch screen is not responding, I have reset the phone, plugged into different charger and tried to update it to itunes but they will not connect because I cannot put my passcode in, HELP please!

ME TOO. NOW MY IPHONE 6 PLUS IS SAME LIKE YOU.
iphone is diabled- connect to iTunes because i forget passcode.
i cannot connect iTunes because it's always asking to enter passcode on iphone.
So, i cannot make restore my iphone 6+. And then, I cann't erase "device" in icloud.
My iphone is new. No icloud. didn't connect to itune backage.
That's why I try to connect iTunes but it need to enter passcode.
So, my iphone just keep "iphone is disbled-connect to iTunes".
IPHONE 6 PLUS

HT4623 i am unable to backup and sync my iphone since updating because it says i need itunes 11 however it will not install because i need a newer version of mac os, any ideas how to get round this ?

Since updating because it says i need itunes 11 however it will not install because i need a newer version of mac os, any ideas how to get round this ?

Update your Mac OS level.

Itunes will not install on windows 7 home

Any one had this issue
Itunes will not install on windows 7 home

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2

I just purchased an IPAD2 and am trying to install ITunes. Itunes will not install. My error message is 'Apple Mobile Device' failed to start. Verify you have privileges to start system services. This is an XP service Pack 3 and I am the only user.

I would like to be able to use my IPAD. Itunes will not install. It tells me it cannot start Apple Mobile Device Services I am using XP service Pack 3. I am the administrator. The message also says to verify that I have sufficient privileges to start system services.
Thank you,

http://tinyurl.com/3hs3g2u

I have a 1st generation MacBook Pro and I recently downloaded OS X Maverick. My iTunes will not open because it says i need a 64 bit version. Already followed the promted instructions but no luck. Any suggestions??

I have a 1st generation MacBook Pro and I recently downloaded OS X Maverick. My iTunes will not open because it says i need a 64 bit version. Already followed the promted instructions but no luck. Any suggestions??

Oh, you do have the C2D! That's great!
I'm no technical expert, I just like to help out whenever or wherever I can so... I don't know if this can help you, but let me tell you about how I got my Snow Leopard to run in 64 bit mode. When I got my (late 2008) iMac it was running in 32 bit mode under Tiger (2.4 GHz/Core 2 Duo). I eventually upgraded to Snow Leopard & it was running in 32 bit mode (by default) w/1 GB RAM.
Somewhere along the line, I happened to watch a YouTube Video that showed how to upgrade an iMac's RAM, so I ordered two - 2GB sticks of Crucial RAM and then - under the guidance of the 14 or 15 year-old young man who posted the video on YouTube; wearing a rather fashionable static-electricity-neutralizer-wrist-strap, I removed 1GB of RAM & plugged in the 4GBs of RAM. So - boom like that, it was like I bought a brand new machine.
It was over a year later when I stumbled across a way to boot Snow Leopard into 64 bit mode. Turns out that if you boot while holding down the 6 & 4 key combo (the ones above the QWERTY keys), then the machine runs in 64 bit mode. Go figure. Now my Snow Leopard and just about all of my applications - with the ironic exception of iTunes - runs in 64 bit. iTunes seems fine though; if there's a performance bottleneck, I really can't tell.
Well, that's about it..
I hope that something I've mentioned can help you achieve your overall goal.
Finally, it's hard to jump onto a train, a large cat, or a surfboard that's already moving. But don't be surprised when someone a fraction of your age shows you how to.
Best Regards,
mm~

FMLE will not install because of 1324 error, path has invalid character???

FMLE will not install because of 1324 error, path has invalid character???
Seems to be a somewhat common problem (by google search) for Adobe and Microsoft programs, but nothing on FMLE...
Everything I have tried (from google'd suggestions) has not worked.
I suspect that the installer is trying to install to an invalid path but I cannot find it in the registry or figure out why the error. The program was previously installed and working, but after having some issues I tried to re-install and find myself here!
Any help is greatly appreciated.
HP Pavilllion dv6700 Laptop
Intel Core2Duo T5450
Vista 32-bit

Solved!
It would appear previous version could not be uninstalled because of invalid path {somehow over time windows had re-assigned drive letters such that previous location of install on external hard drive F: (as in registry), was now pointing to DVD drive F: and I assume generated the 1324 error, path has invalid character}.
Used Revo Uninstaller to clear all traces of former install and "voila", fresh install of FMLE proceeded successfully.
Hope this helps others with this error code.

ITunes will not install because it cannot remove an earlier version of Bonjour...HELP!!!!

Similar Messages

Maybe you are looking for