ITunes will not install on my Windows 8 laptop

I have a laptop with Windows 8.1 on it.  I have tried installing iTunes a bunch of times (with different browers) and have also tried to follow the instructions that Apple usually posts in response to these complaints...but no luck.  It looks like it starts to install and then it stops and gives me an error that it cannot complete the installation.  I have no idea what is going on and I am getting very frustrated.  Please help!

Although you're getting a different error message, try the procedure from the following user tip with that one:
"The administrator has set policies to prevent this installation" error messages when installing iTunes for Windows on Windows Vista and Windows 7 systems

Similar Messages

  • Itunes will not install correctly on my laptop, how do i solve this problem?

    When I try to download iTunes on to my laptop I end up with the following message:
    iTunes has not installed correctly.  Please reinstall the programme.
    Error 7 usually appears as well.
    I need help!
    CH

    A complete uninstall/reinstall of iTunes and related software components is worth a try (7s can indicate trouble with other software components like Apple Application Support). See the following documents for instructions:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    ... But if no joy there, let's check to see if there's a .NET issue underlying this:
    iTunes for Windows: "Error 7" message when opening iTunes

  • ITunes will not install on my windows vista operated laptop

    ... I know this is not a new question, and I have tried just about everything that was suggested before.  I removed iTunes and Quicktime and all programs related to them and reinstalled iTunes. However, it still will not open; I get a message indicating that the Data Execution Prevention program has closed it down.
    I tried to bypass the DEP, following the instructions provided, by manually exempting iTunes from it.  However, I received a message that this program could not be exempted.  The DEP setting was set so that only Windows System 32 programs would be governed by it.  But this did not work either.
    Finally, I set things up so that iTunes would run only via an adminstrator account, but this too did not work.
    I should note that iTunes worked fine on my laptop until several weeks ago, when Microsoft pushed some windows updates.  (I have Windows Vista Service Pack 2 operating now, but don't know what it is or its significance to this problem.)
    So, I think I have exhausted the troubleshooting options I have seen.  ... Any help or advice would be greatly appreciated.
    Many thanks.

    I reinstall Quicktime and it would not launch and gave me the same error messages.
    We'd better check to see if some other application has stashed old versions of QuickTime componentry down in your system files.
    So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
    First we'll need to change some view settings.
    In your Start menu, open Computer.
    In your Organise menu, select Folder Options.
    In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
    Click OK.
    Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
    Open the "Windows" folder.
    If you have a 32-bit version of Windows, open the "System32" folder.
    If you have a 64-bit version of Windows, open the "SysWOW64" folder.
    What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

  • Itunes will not install on my windows 7 64 bit,

    I have tried for the past week to install itune on my computer with windows 7 64bit, it downloads starts to install then stops and finished without installing.
    Done anyone have a fix for this?

    Crikey.
    These ones are tricky. But the following instructions are worth a try.
    First do a complete uninstall of iTunes and related components (but don't reinstall just yet), as per the following document:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    a. Launch regedit (Start >> Search Programs and Files >> type Regedit and open the regedit that comes up.)
    b. Access the following Location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData \S-1-5-18\Components
    c. Perform the following actions
    i. Right Click on Components Folder
    ii. Select Permissions
    iii. Select Full Control and Read Permissions options
    iv. Select Advanced Button
    v. Select Owner Tab
    vi. Select to Change Owner to the Administrators
    vii. Check the option “Replace owner on subcontainers and objects”
    viii. Select OK when prompted that it may not change all.
    ix. Select Apply
    x. Select Apply again
    xi. Exit the Registry Editor
    Now try reinstalling iTunes again. Does it go in properly this time?

  • Itunes will not install to my windows

    i have a windows vista 32 bit and each time i try to download itunes it gives me this message: " An error occured during the installation of assembly Microsoft.VC80.CRT,version="8.0.50727.4053",type="win32",publickeytoken="1fc8b3 b9a1e18e3b",process or Architecture="x86. Please refer to help and support for more information.Hresult:0x800736fd..
    Can anyone help me??? I have uninstalled and installed the itunes program and all its properties many many times already.. can someone please help?? thank you!

    Crikey.
    These ones are tricky. But the following instructions are worth a try.
    First do a complete uninstall of iTunes and related components (but don't reinstall just yet), as per the following document:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    a. Launch regedit (Start >> Search Programs and Files >> type Regedit and open the regedit that comes up.)
    b. Access the following Location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData \S-1-5-18\Components
    c. Perform the following actions
    i. Right Click on Components Folder
    ii. Select Permissions
    iii. Select Full Control and Read Permissions options
    iv. Select Advanced Button
    v. Select Owner Tab
    vi. Select to Change Owner to the Administrators
    vii. Check the option “Replace owner on subcontainers and objects”
    viii. Select OK when prompted that it may not change all.
    ix. Select Apply
    x. Select Apply again
    xi. Exit the Registry Editor
    Now try reinstalling iTunes again. Does it go in properly this time?

  • HT1926 itunes will not install on my windows 7 pc running in 64 bit. Error message 'the feature that you are trying to use is on  a network resource that is unavailable" enter an alternate path for the installation package 'itunes64.msi'

    I have tried running the installation file, I have also downloaded it and run it from dowloads, I still get the same arror message.

    Crikey.
    These ones are tricky. But the following instructions are worth a try.
    First do a complete uninstall of iTunes and related components (but don't reinstall just yet), as per the following document:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    a. Launch regedit (Start >> Search Programs and Files >> type Regedit and open the regedit that comes up.)
    b. Access the following Location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData \S-1-5-18\Components
    c. Perform the following actions
    i. Right Click on Components Folder
    ii. Select Permissions
    iii. Select Full Control and Read Permissions options
    iv. Select Advanced Button
    v. Select Owner Tab
    vi. Select to Change Owner to the Administrators
    vii. Check the option “Replace owner on subcontainers and objects”
    viii. Select OK when prompted that it may not change all.
    ix. Select Apply
    x. Select Apply again
    xi. Exit the Registry Editor
    Now try reinstalling iTunes again. Does it go in properly this time?

  • ITunes will not install on new Windows 7 computer

    I'm trying to download iTunes onto my new computer. I give my email address and download it, then towards the end I get an error message that says the installer is for the 32-bit version, please download the 64-bit version. The 64-bit version is what pops up when I go to the download page, and what is in the file name of the download. I even when to the list and tried both versions, and I get the same message.
    What should I do?

    Do you get an error message when you try to download iTunes, melissa? If so, what does it say? (Precise text, please.)

  • Itunes will not install on my windows vista computer

    the install process stops at computing space requirements it does the same thing when i try to install quicktime

    i have uninstalled related to apple many times but still dont work

  • TS3694 itunes will not install on my laptop any more. The latest update seems incompatible with Windows Vista.

    The latest iTunes update will not install on my HP laptop with Windows Vista. There is a Microsoft Visual C++ runtime error message and it will not load or set p.

    I reinstall Quicktime and it would not launch and gave me the same error messages.
    We'd better check to see if some other application has stashed old versions of QuickTime componentry down in your system files.
    So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
    First we'll need to change some view settings.
    In your Start menu, open Computer.
    In your Organise menu, select Folder Options.
    In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
    Click OK.
    Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
    Open the "Windows" folder.
    If you have a 32-bit version of Windows, open the "System32" folder.
    If you have a 64-bit version of Windows, open the "SysWOW64" folder.
    What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

  • Itune will not install on windows 7

    I had to do a full restore on my HP laptop and now Itunes will not install I am running Windows 7

    Do you get an error message when you try to install iTunes? If so, what does it say? (Precise text, please.)

  • Itunes 11 will not install on my Windows 7 computer because it cannot start the 'Apple Mobile Device' service, what can I do?

    itunes 11 will not install on my Windows 7 computer because it cannot start the 'Apple Mobile Device' service, what can I do?

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
    C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    and paste into:
    C:\Program Files (x86)\iTunes
    The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
    tt2

  • Itunes will not install on windows 7 home

    Any one had this issue
    Itunes will not install on windows 7 home

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
    C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    and paste into:
    C:\Program Files (x86)\iTunes
    The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
    tt2

  • I have windows 7 64 bit but the new itunes will not install because it can't find itunes64.msi.  I have searxhed evertwhere on my pc. In addition, I can't uninstall the itunes and reinstall for the same reason.

    I have windows 7 64 bit but the new itunes will not install because it can't find itunes64.msi.  I have searched evertwhere on my pc. In addition, I can't uninstall the itunes and reinstall for the same reason. I can't upgrade for my icloud account.

    Try the following steps:
    1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
    http://support.microsoft.com/mats/Program_Install_and_Uninstall
    Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
    2. You should remove all instances of iTunes and the rest of the components listed below:
    it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
    Use the Control Panel to uninstall iTunes and related software components in the following order:
    iTunes
    QuickTime
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
    3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

  • HT1926 iTunes will not install on my computer (Windows 8) and i tried everything in "Issues installing iTunes or QuickTime for Windows" but nothing worked. any help?

    iTunes will not install on my computer (Windows 8) and i tried everything in "Issues installing iTunes or QuickTime for Windows" but nothing worked. any help?

    Many thanks.
    Error 7 (Windows error 127)
    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • Itunes will not install..windows INSTALLER service not available.windows 7

    I am trying to find a fix for this...just bought a new computer with windows 7, all updates have been performed. Itunes will not install...it just stops and says "windows installer service not available" Can't find a stand alone downloadable version of installer 5.0 which is what comes with 7 from the research I have done. I have the newest version of itunes saved on desktop, tried running it from desktop, tried running as admin, tried several other ideas that I found on here and Microsoft..but nothing is working. Any advice?
    Message was edited by: ehindahl

    Same error message "This version is for a 32 bit computer, yours is a 64 bit!"
    Doublechecking ... by any chance did you migrate a 32-bit version of the iTunes, Apple Mobile Device Support and Bonjour programs to the 64-bit machine from a 32-bit machine using the PC Mover utility?
    (Your symptoms are consistent with that ... the installer service throws the message when trying to uninstall the 32-bit itunes and related 32-bit componentry prior to installing the new 64-bit versions.)

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