Itunes will not install..windows INSTALLER service not available.windows 7
I am trying to find a fix for this...just bought a new computer with windows 7, all updates have been performed. Itunes will not install...it just stops and says "windows installer service not available" Can't find a stand alone downloadable version of installer 5.0 which is what comes with 7 from the research I have done. I have the newest version of itunes saved on desktop, tried running it from desktop, tried running as admin, tried several other ideas that I found on here and Microsoft..but nothing is working. Any advice?
Message was edited by: ehindahl
Same error message "This version is for a 32 bit computer, yours is a 64 bit!"
Doublechecking ... by any chance did you migrate a 32-bit version of the iTunes, Apple Mobile Device Support and Bonjour programs to the 64-bit machine from a 32-bit machine using the PC Mover utility?
(Your symptoms are consistent with that ... the installer service throws the message when trying to uninstall the 32-bit itunes and related 32-bit componentry prior to installing the new 64-bit versions.)
Similar Messages
-
I am getting the message "The windows installer Service could not be accessed when trying to install Itunes on my new computer, any help would be appreciated.
Hey there Frank0619,
If you have not been able to install iTunes because the Windows Installer service is not available, I would recommend the troubleshooting in the following troubleshooting to help.
Issues installing iTunes for Windows
These in particular:
Make sure you have an administrator account.
To install iTunes, you'll need to log in to your computer with an administrator password. If you're not sure if you have an administrator account, read Windows 7: How do I log on as an administrator? You could also refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Install the latest Microsoft Windows updates.
To download the latest updates, visit the Microsoft Windows Update website. iTunes for Windows requires Windows XP, Windows Vista, Windows 7, or Windows 8 with the latest Service Pack installed. If you can’t install the updates, refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Download the latest version of iTunes.
The latest version of iTunes can be downloaded at http://www.apple.com/itunes/download/.
Disable conflicting software.
Some Windows background processes can cause issues for other programs and processes. These conflicts can prevent applications, such as iTunes, from installing. Disable conflicting processes by starting your computer using MSConfig:
Using Msconfig to troubleshoot conflicts in Windows XP
Using Msconfig to troubleshoot conflicts in Windows Vista, Windows 7, and Windows 8
Some security software made by other companies can't be disabled using MSConfig. If you've installed security software and you're having issues installing iTunes or QuickTime for Windows, you might need to disable or uninstall security software to resolve installation issues.
Restart your computer.
Install iTunes.
Thank you for using Apple Support Communities.
All the best,
Sterling -
I can't Start, Uninstall of Install new iTunes. I'm getting the same error message: "Window Installer Service could not be accessed". No other programs having similar problem. Any suggestions how to fix it?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) (not for XP) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
i am not able to install update or remove itunes and install newer versions,
its stops installing and a windows error is shown
i e :: windows installer service could not be accessed , this could occur if you are running windows installer in safe mode
or windows installer service is not correctly installed
the same error happens if i try to uninstall the itunes from the control panel- remove programmes option
im using windows 7 home basic 64 bit version
this eroor is not happening with any other programmes..
can someone tell me how to solve this issue
thanx
tusharReinstalling iTunes is really daunting task. See
http://www.apple.com/support/iphone/assistant/itunes/#section_6 -
I cant update my Ipod classic with Itunes it is related to Windows installer is not done correctly.
Sounds like you need to repair the Windows Installer Service.
See http://blogs.msdn.com/b/astebner/archive/2006/07/20/673408.aspx
tt2 -
9.2 ITunes Update " Windows Installer Service Could Not Be Accessed" HELP!
I'm running Windows 7 64 bit OS system and I have no problems installing or uninstalling anything on my computer EXCEPT Itunes. I have not been able to install the new update to 9.2 and I need to before I can get the new Iphone software for my new IPhone 4.0 tomorrow.
Please help, this is my work phone and I have gone to every support place possible to fix this.After much searching I found the following solution...it worked for me. So simple you would think the Tech guy at HP I spent an hour on the phine with would have known it. Good luck!
This is the solution that worked for me:
Go to this registry key:
HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Services\MSIServer
Look for
WOW64 and it's value.
Is it 0x00000001 (1) ?
This value tells Windows Installer only to deal with 32-bit installers
and to return you an error whenever you try to install something that is
64-bit. To fix it, just set the value to 0. So you will see in your
editor:
WOW64 REG_DWORD 0x00000000 (0)
After changing the value to zero, restart your Windows Installer Service
by using services.msc or reboot.
This simple solution of changing the 1 to a 0 allowed me to finally
install Itunes on Vista 64 -
Getting below mentioned error while installing a package in the windows 2012 server remotely through psexec command
Error 1718. Windows Installer Service could not be accessed.
The same msi is getting installed local in through when we are doing through manually
Please help on the sameHi Rahulan,
Would you please let us know current situation of this issue? If any update, please feel free to let us know.
Just addition, please refer to following threads and check if can help you.
The Windows Installer Service could not be accessed.
error 1719 windows installer service could not be accessed ....
Hope this helps.
Best regards,
Justin Gu -
Unable to install iTunes after converting from Windows Vista to Windows 7. Am told installation was successful, then "iTunes was not installed correctly", followed by "Error 7 (Windows error 193). I have my iPod plugged into my computer via USB port. What am I doing wrong?
i have the only account on my laptop so have checked and am the account administrator
i run windows 7 home premium
I have the same problem and
have followed the link uninstalling in the correct order,
then restarted as per instructions,
went to Apple to download itunes,
hit download now,
Visit the iTunes download page. Click Download Now to download the iTunes installer. When prompted, click Save (instead of Run).
did not get a save instead of run prompt
Right click on iTunesSetup or iTunes64Setup (the installer you downloaded in step 3).
If you have Windows Vista, Windows 7, and Windows 8: Choose "Run as administrator."
i can only click run as administrator from right clicking the shortcut on my desktop screen
If iTunes fails to install or repair, it might be necessary to remove components left from a previous installation of iTunes and then reinstall.
sick of doing this
at least 7 or 8 times i have re installed itunes to no avail
troubleshooting no better
please help. pulling my hair out at this stage
it was working fine until 2 days ago when i opened itunes it offered to update to 12.1
not working since i clicked yes
also i have gone to restore previous point and ffs there are no restore points before my multiple reinstalls
really dont want to have to restore factory settings -
windows vista home premium service pack 2。error measage __（the windows installer service could not be accessed.this can occur if the windows installer is not correctly installed .contact your support personnel for assistance ）no error nurber
Hi Abdallah,
According to your description, could you please post the summary and detail logs for further analysis? By default, the logs can be found in: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log.
Usually, the error occurs when the Windows Installer Service is not running or the Windows Installer registry settings are corrupted. I recommend you reset the Windows Installer Service settings in the registry and restart the Windows Installer Service,
then reinstall SQL Server 2008 R2. For more details, please review this similar
article.
Thanks,
Lydia Zhang -
ITunes will not install correctly on my PC with Windows 8. Any hints?
iTunes will not install correctly on my PC with Windows 8. Any hints?
The error message reads:
iTunes.exe - Entry Point Not Found
The procedure entry point ADiAdlD_AcquireMatchSlotIfNecessary could not be located in ghe dynamic link library C:\Program Filess(x86)\iTunes\iTunes.dll.See this User Tip by turingtest2
Troubleshooting issues with iTunes for Windows updates -
Hello Everyone,
I keep getting this when trying to install 0r repair SQL Server 2008 R2 on a SBS 2011 Standard.
TITLE: Microsoft SQL Server 2008 R2 Setup
The following error has occurred:
The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.
For help, click: http://go.microsoft.com/fwlink?LinkID=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=10.50.1600.1&EvtType=0xDF039760%25401201%25401
BUTTONS:
OK
the provided link says "There is no additional information about this issue" i am helpless
please tell assist.
Thanks.
Abdallah.M.MHi Abdallah,
According to your description, could you please post the summary and detail logs for further analysis? By default, the logs can be found in: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log.
Usually, the error occurs when the Windows Installer Service is not running or the Windows Installer registry settings are corrupted. I recommend you reset the Windows Installer Service settings in the registry and restart the Windows Installer Service,
then reinstall SQL Server 2008 R2. For more details, please review this similar
article.
Thanks,
Lydia Zhang -
I'm downloading iTunes onto a 64-bit Windows 7 platform. I am getting the message 'The Windows Installer Service could not be accessed'. What causes this?
You can go through the Microsoft Support kb as there can be some issue with the Windows Installer Service settings or registry keys. Go through the below Link and check the Resolution tab in it. But be careful when working with system Registries.
http://support.microsoft.com/kb/2642495 -
Windows Installer Service could not be Accessed
Last week, I upgraded to the newest 64-bit version of iTunes, as well as Quicktime for windows. After the install, I get an error that says "Apple Application support is not found." I tried to uninstall iTunes, but I get an error message that says "The Windows Installer Service could not be accessed." The same message also appears when I try to do a new install, instead of uninstalling first.
I contacted Microsoft (and HP) because it stated it was a Windows Installer error. However, they both redirected me to Apple because it was only affecting the iTunes software.
Any assistance, or direction as to were to go, would be appreciated. Thank you.Interesting ... It's probably an issue with the Windows Installer Service, but they can be a bit trickier to deal with on a 64-bit OS than on a 32-bit OS.
Try the steps Aaron Stebner describes in the following Weblog entry:
[Repairing the Windows Installer service on a 64-bit OS|http://blogs.msdn.com/astebner/archive/2006/07/20/673408.aspx] -
SOLUTION to THE WINDOWS INSTALLER SERVICE COULD NOT BE ACCESSED...Vista x64
I spent the better part of a month looking for the solution to this. My mom recently purchased a new computer that came with Vista Home Premium (64bit) preinstalled. Although we were able to install all of her other programs that were 32 bit, when we downloaded the 64bit Itunes from the website we received the error:
"The Windows Installer service could not be accessed, This can occur if you are running Windows in Safe Mode, or if the Windows installer is not correctly installed. Contact your support personnel for assistance."
I tried everything from unregistering and then re-registering the msiexec files in both the system32 folder and the sysWOW64 folder. I tried editing the registry and changing the windows installer imagepath to the SysWOW64 folder. I tried running it with UAC on and then off and from the true Administrator account, etc....nothing solved the issue.
Finally, the other day I was searching the problem out and came upon this blog:
http://blog.thinksharp.nl/
I changed the key
HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Services\MSIServer\WOW64
from a 1 to a 0.
I then stopped and restarted the Windows Installer Service by using services.msc.
After this approach, Itunes and quicktime finally installed without a hitch and my mom is finally able to use her Ipod again.
Just wanted to post this as it might help others that are having the same problem. There are many postings elsewhere on the net about this issue with just as many solutions...none of which worked for me except this one.
Thanks!Wow! Thank you so much for posting this. I have been crazily hunting for a fix to this using Google search. Guess I should have visited this forum instead as that would have save me some time!
-
"The windows installer service could not be accessed" on windows 7 64x
Hello,
I'm trying to install an application and i get the following error"
"The windows installer service counld not be accessed. This can occur if the Windows installer in not correctly installed. Contact your support personnel for assistance". When I try to start Windows installer service manually, i get the
following error:
"The Windows Installer service terminated with the following error:
An attempt was made to reference a token that does not exist."
I tried the following:
1. sfc /scannow (no problems found)
2. Run microsoft fixit. It told me that "the problem has been fixed" but it didn't
3. system restore
Could you please help me to avoid windows re-installation?
Thank you!when this issue start happen? did you try restore point before this issue happen
may I know your antivirus status or is there any other security software? I suggest do offline scan (make sure no virus) and continue TS without any internet connection
as maybe you already noticed this issue maybe caused by
- You install or remove a program that uses the Microsoft Installer Service before you try to install the program on your computer.
- The Windows Installer Service is not running.
- The Windows Installer registry settings are corrupted or configured incorrectly.
this is the last step before perform recovery OS, it wont affected the program, but you need to backup data, adjust setting and upgrade to SP1/SP2 again. Please check this 2 document below
http://support.microsoft.com/kb/2255099/id-id
http://www.sysnative.com/forums/windows-7-%7C-windows-vista-tutorials/3900-in-place-upgrade-install-windows-windows-7-windows-vista.html
Maybe you are looking for
-
Registering Issue for 6900 series IPphone on 2801 CME 8.6
Hello, I am unable to register cisco 6901 phone on Cisco 2801 router. as per Cisco's recommendation details: =============================================== IOS Version: c2801-adventerprisek9-mz.151-4.M1 CME: Version: 8.6 TAR: cme-151-4Mv1 Flash & RA
-
I am in search of an AMD Chipset Driver. I have an HP Pavilion p6-2100 Desktop PC that came stock with Windows 7 64 bit. I have since upgraded to Windows 8.1 Pro. I have contacted AMD for assistance in locating this driver. AMD responded stating
-
Hey everyone, I have a problem. I've been cutting DVCPRO HD 720p60 (Panasonic HVX 200 shot at 24) in the newest Final Cut and whenever I have to render a clip in my timeline, the clip content shifts backwards one frame throwing the picture out of syn
-
##PLEASE REPLY TO IT As IT IS URGENT## We have a database of approx 2 TB in size of version 10.2.0.4 - 64 bit production. It is a RAC configuration with 2 nodes running. There is no DR database for it yet. ASM is used for storage. Currently it is in
-
ITunes 8 won't burn audio cd's
iTunes will now only burn MP3 cd's. If I set it to burn audio cd's, it goes through the initial process (ie you can hear the drive working & iTunes displays message in top window that it's writing each song as it comes to it) but once it goes thru th