Itunes will not launch after upgrading to 11.1.5 with my 10.6.8 mac book pro

as soon as I upgraded to the new itunes, when clicking on the icon in the dock I noticed the icon bounced up and down once but itunes never opened up. Tried it latter in the day and it still would not open. My operating system is 10.6.8and I have the current apple updates installed up to this date today. the funny thing is I waited on the itunes update, and then decided to go ahaead and upgrade and soon as I did, well you know what happened. If I could ask a second question, what if I just went back to the original software version when I bought this computer, would I have less problems. I tried this earlier because of problems with flash and my nikon software needed the apple upgrades to work (they no longer make the older version). BUt when I worked it on the original software everything worked great (no nikon) but I could not see the videos on youtube, and other internet content on various sites. So my question is, if I decide to cut and run back to my old home, how could I solve the the flash problem or could I just get an earlier version of flash? My mac book pro I beleive came with 10.6.4, or what ever they had about three years ago around November. But this itunes thing is really bothering me and if I can fix this then I will avoid any further iupgrades even if someone puts a gun to my head. Just kidding. Thank you again for your help

My MBP (15", early 2009 model, 8GB RAM, 1TB internal drive) showed in Software Update as not needing any other updates, and I downloaded from Apple's site directly and installed iTunes 11.1.5 rather than doing it via Software Update (I've had some glitches with the 'direct' install from SU in the past, so I manually download updates from Apple's support website instead).
Hoping Apple will figure out what's wrong with this version under 10.6.8...

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ITunes will not launch after upgrade--click, bounce bounce, nada

iTunes will not launch after upgrade--rebooted nothing--2 bounce icon
then shut down all and unplugged, restarted--no change, iTunes still will not launch after upgrade
iTunes current version
on imac w/10.6.8

I have the same issue.
Allready uninstalled iTunes and reinstalled it, but the same problem occurs.
Icon keeps bouncing, and all that's visible is the first menu-item in the top menu bar, named iTunes. Nothing is clickable though.
The iPhone Configuration Utility doesn't seem to work either, it crashes on uploading an app to my iPhone. I guess it's using some of iTunes' libs or something.
Does anyone know how to get iTunes working again? I'm getting pretty desperate over here...
Thanks!

Itunes will not launch after upgrade or reinstall

I was on itunes and the message popped up asking if i would like to upgrade and install a new version of itunes. I clicked okay. After this was done, I have been unable to launch itunes to update my ipod. I have tried to uninstall both itunes & Quicktime and then re-install both. I have also tried to clear out the temp files, however, I get the following error message...
Cannot delete hpodvd09.log; It is being used by another person or program. Close any programs that might be using this file and try again.
Can anyone help me? I am fairly new to itunes. Thank you in advance.

Hello Pac80 or anybody else...I took your advice (see below script) on a similar problem you assisted on last week.
I unfortunately am still not be successful in getting access to itunes..any more suggestions?..
1. after I load the upgrade from itunes on my system, i get a dialog box saying "itunes has encountered a problem and needs to close"
2. also i get "error 1905 model C:/Program files/itunes..."
any further advise would be greatly appreciated...cheers..M2
Goto control panel>add and remove in windows and
uninstall itunes AND quicktime. Then go here and roll
down to the section "Clean up iTunes installer files
on the computer"
http://docs.info.apple.com/article.html?artnum=93976
Now disable your antivirus and security programs,
then goto apple.com and download AND SAVE itunes to
your PC.
Once done goto the location you saved it and double
click it to install.
If it still will not open, scan your system with
Ewido www.ewido.com for a piece of adware called
Qoologic

TS1717 My Itunes will not launch after downloading and I have tried all the troubleshooting for itunes for Windows 7 64-bit. Do I need to system reboot my computer than try to download it again?

My Itunes will not launch after downloading and I have tried all the troubleshooting for itunes for Windows 7 64-bit. Do I need to system reboot my computer than try to download it again?

I'm having a very similar issue, paired with iTunes not being able to get online.
iTunes shows up in processes and then hangs at 17,000 K or so -- sometimes it will start up, but that (if it occurs) is a delay of literal hours.
Pretty meticulously went through all the 'cannot connect' trouble shooting, and have uninstalled, restarted, and then reinstalled every piece of apple software; issue is just as firm. Starting in safe mode or admin mode don't fix it; signing in as a different user doesn't fix it.

Lync mobile app will not launch after upgrade to lollipop on HTC One (M8)

Lync mobile app will not launch after upgrade to lollipop on HTC One (M8). Is this a known issue or is a fix available?

Hi THGutz,
Did you install the latest version of Lync for Android ?
The current version of Lync for Android is
5.5.3.8935.
I don’t test it on M8, but on other Android 5.0 devices it works fine.
Best regards,
Eric
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Itunes will not launch after latest update 2/2014

Just installed latest update for iTunes on 2/21/2014 on my MBP running snow leopard and after restarting MBP iTunes will not launch.
Thank you
MacBook Pro
Late 2008 unibody running Snow Leopard 10.6.8

Yes, first, I would run Disc Utility; Verify Disc, Verify Disc Permissions, & Repair Disc Permissions.
Then I would go here > http://www.apple.com/itunes/download/ for the .dmg file download.
Then I would reinstall iTunes. So, unless you do not have enough free space on your hard drive, that should work.
Otherwise, it may be time for some spring cleaning...
Regards,
mm~

Itunes will not launch after re-downloading itunes with quicktime

can someone please help me, i am new to this forum, but i have been sitting here all of this afternoon, trying to figure out just why my itunes will not launch ! i have read some of the advice from here already, i have gone to the apple website & downloaded the itunes w/quicktime, but, i still get that message:
itunes has encountered a problem & needs to close down. please tell microsoft about this..........so, please tell me that there's hope for me & my problem ???? it's been working fine until now....i added christmas music to my ipod just about 2 weeks ago...and now , itunes won't even launch !
dell dimension dim2400 Windows XP celeron(R) cpu , 240 ghz, 1.00gb ram
dell dimension dim2400 Windows XP celeron(R) cpu , 240 ghz, 1.00gb ram

please disregard

ITunes will not launch or upgrade

When I attempt to launch iTunes, I get an error message of "Problem with Shortcut: This action is only valid for products that are currently installed." The program will not launch from the icon, from the start menu or when I connect my iPhone.
I also cannot complete an upgrade of iTunes, as it hangs on the install feature. It will not replace previous iTunes.msi files and will not let me redirect it to a new location.
Help please!

Download the Windows Install Clean-up.
http://support.microsoft.com/kb/290301
Then go to the list of Programs on your computer and find the Windows Install Cleanup. It will be listed at the end of the list of programs starting with "Windows". Open it and remove the following programs form the list by using the Ctrl tab on your computer to highlight these programs (If there are more than 1 version listed, remove all versions): iTunes, QuickTime, Apple Software Update, Apple Mobile Device Support, Bon Jour, and Apple Application Support. Remove these programs. After these programs are removed, go to iTunes website and download the new version of iTunes. You do not need to restart your computer. This worked like a charm for me!

Mail will not launch after upgrade to Leopard

I just installed the Leopard OS. My previous OS had been Tiger 10.4.10 and had been recently updated. Now, the Mail program will not launch. When I click the Mail icon, the little blue ball under the icon flashes a few times, then stops. A window opens to say that Mail has unexpectedly quit and asks if I want to send a report to Apple. I sent the report, but this of course does not help me to access my e-mail. Any ideas?

Exact same problem, resolved thus just now:
Finder, Search for Mail.app. Open the version 3.0 (Quick Look from Finder/File will help here...) and you'll be prompted to upgrade your mail stuff; from there, you're happy.
My guess is that the Sidebar didn't upgrade correctly. Mine evidently still references v2.1 of Mail.
On to that problem next...

Itunes will not open after upgrade

After upgrading to the latest version of itunes and quicktime it will not open (no error message given). If i log off as administrator and log on as another user it will open. is there a fix for this?

there's a few different things that can cause that on a PC.
perhaps try working through the user-account-specific section of the following document first:
iTunes for Windows: Troubleshooting unexpected quits, freezes, or launch failures

Itunes will not open after upgrading to 9

I cannot run itunes 9 on XP
Everything worked fine untill version 9 was released. At that point I reinstalled version 8 and everything was working.
Last week I bought an ipad and it forced me to upgrade to the latest version.
I opened after installing but once I rebooted Itunes no longer opens.
Itunes does not apear under applications in Windows task manager
under processes I see:
Itunes.exe
Ituneshelper.exe
Applemobiledeviceservice
Ipodservice.exe
If I try to open Itunes again a second copy of Itunes.exe apperes in processes.
Itunes.9.2.0.61
Apple application 1.3.0
Apple mobile device support 3.1.0.62
Apple software update 2.1.1.116
Running microsoft xp home edition 2002 Service pack 3

Norton security suite 4.2.0.12
That's the one that Comcast distributes?
If so, I'd check the firewall rules for your iTunes in the Norton suite first. (Norton generally has to update a rule for iTunes when your iTunes version is upgraded, so it's a prime time for something to go wrong with your rule for iTunes.)
End any running iTunes.exe processes, and then check to see if you currently have an iTunes rule in the firewall.
If you don't have an iTunes rule at all, create one allowing full access to the internet.
If you have an iTunes rule that doesn't allow full access to the internet, edit the rule to allow access to the internet.
If you have an iTunes rule that does allow full access to the internet, delete it and create a new rule for iTunes (allowing full access to the internet).
Restart the PC and then try another iTunes launch. Does it launch correctly this time?

ITunes will not startup after upgrade to 10.7 on Windows 7

After updraging to 10.7 I received an error message...
"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 127)"
So attempted to install again, it appeared that iTunes was actually installed as I located it in my program files so when the download completed I ran repair, this did not work. So I uninstalled it completely and reintalled I got the same message. When I attemped to open the program from the start menu, I received a different error message....
"The procedure entry point kFigMetadataFormat_QuickTimedata could not be located in the dynamic link library MediaToolbox.dll"
I then restarted the machine, and I got thie following message on restart......
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\YSCrashDump.DLL is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support."
Any idea guys as I have never ever had any problem with iTunes, I have always upgraded the new versions when they become available and have not had a problem, untill now. HELP!

Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (If you've got XP, although the procedure is for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever

ArtRage demo will not launch after upgrade to OS10.9.5.

Gives crashed thread 11, problem with fonts. I cleaned up the Font Book which had a few duplicates. Cleared the Font Cache. In safemode ArtRage demo will still not launch. Worked fine before the 10.9.5 upgrade. Is this a known problem with 10.9.5? How do I identify if a particular font is causing this issue? Other apps seem to be running fine. Anyone else have this issue?

The problem only seems to be with stub applications used to start Java applications wrapped in a Mac OS X application package. All Java applications I have tried starting from the command line and using Java Web Start have launched and run without trouble. For example, the SmartCVS application package includes a stub application launcher in:
/Applications/SmartCVS/SmartCVS.app/Contents/MacOS
This application stub is named JavaApplicationStub, the command name reported in the previously posted crash log excerpt. It is this application that fails. However, I am able to successfully launch and run the SmartCVS application with the following command line:
( cd /Applications/SmartCVS/SmartCVS.app/Contents/Resources/Java ; java -cp help.jar:tools.jar -jar smartcvs.jar )
Note: This is more conveniently done from a shell script containing the following:
#!/bin/sh
cd /Applications/SmartCVS/SmartCVS.app/Contents/Resources/Java
java -cp help.jar:tools.jar -jar smartcvs.jar 2>&1 >> /dev/console &
The line beginning with "#" must be the first line in the script file beginning at the first character of the file.
Again, the problem is not restricted to SmartCVS. It also occurs with an in-house application with a stub generated by InstallAnywhere 5.5 Now. While the "Now" version is no longer available, the rest of the InstallAnywhere product line is now available from:
http://www.macrovision.com/products/flexnet_installshield/installanywhere/index. shtml
Power Mac G4 (Dual Processor) Mac OS X (10.3.9)
Power Mac G4 (Dual Processor) Mac OS X (10.3.9)

Itunes will not launch after fresh install and repeated re-installs

I've been browsing around the forums here and the support system hoping for an answer to this question.
On Monday my hard drive died and I had to buy a new one. I reinstalled windows and itunes among other things. I have a brand new Video Ipod as well. I haven't even had a chance to plug it in!
Itunes worked for about 2 days and suddenly stopped working. I mean literally, if I double click on the icon and start up the program, it immediately crashes and asks me if I want to send an Error report.
I removed and reinstalled and rebooted about 3 times to no avail. I re-downloaded Itunes + quicktime just in case there was something wrong with the installer. This did not fix the problem.
I then tried messing with my "sound" settings as suggested by support and people on the forums. I can not find the option to change my sound output to 1400000khz or whatever. Nor does changing my system to "Speaker mode headphones" fix the issue as suggested by apple here:
http://docs.info.apple.com/article.html?artnum=304318
Quicktime is also screwed up and will not load on websites. It shows an icon in my taskbar but when I click on it, nothing happens. Even if Itunes is uninstalled, the icon still shows up in the tray. I cannot delete the folders or find any option in Uninstall programs to remove it.
As a last resort, I rolled my system back to Monday when I had just installed Windows, default drivers and SP2. A clean system. I then installed Itunes as the very first program and surprise - it crashed upon opening.
I have no idea what to do at this point. Without Itunes my ipod is almost usless.

The quote below is from a previous thread where several people solved your same problem with the stated technique. Maybe it will work for you. Good Luck.
iTunes 7.0.2 FIX ("Have tried all 'fixes' suggested but iTunes STILL not opening").
1. Uninstall iTunes and QuickTime.
2. Do a search in the C:\ drive for "QuickTime". Delete EVERYTHING that pops up.
3. Restart the computer.
4. Install QUICKTIME ONLY
5. THEN install iTunes......and IT WORKS.....Just remember to install QuickTime FIRST.

Photoshop CS4 will not launch after upgrade to 10.6

I just upgraded to Snow Leopard and found that Adobe Photoshop CS4 crashes every time during launch, moments after the splash screen disappears. I ran the Adobe Updater to see if there was a patch for this, but no go. I've already upgraded to 10.6.1 to no avail.
Photoshop is my livelihood and I'd sure appreciate some help getting this fixed before it starts to cost me! Any ideas?
Thanks a lot,
-i-

Here's the fix I found, by way of an explanation...
Snow Leopard prompted me on my first startup with the following error:
"There is a conflict with the _______ font file. This font file contains a font name that conflicts with a system font required by Mac OS X to display onscreen text. You should move this font file to the Trash."
The fonts it said were conflicting: Helvetica, HelveticaNeue.dfont, Lucida Grande, and Monaco. I figured Snow Leopard probably wanted to replace these fonts with newer versions, and so I clicked "Move to Trash" on all four.
Apparently 10.6 trashed these fonts but didn't replace them. This was causing Photoshop to crash on load.
So I restored my ~/Library/Fonts folder from a backup made just before upgrading and this time after a reboot I said "Allow Conflict" on all four dialog boxes and launched Photoshop... everything is back to normal!
Not sure what kind of "conflict" it's referring to, but apparently moving these font files to the trash as OS X prompted me to do broke a number of apps. Should I report this as a bug?
Thanks for the ideas!

Itunes will not launch after upgrading to 11.1.5 with my 10.6.8 mac book pro

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