Itunes will not let me look at my acount, even though it shows i am signed in it keeps asking me to sign in.

i am trying to manage my account, go to itunes sotr- my acount.  even though it shows me signed in, it asks me to sign in again and agina and will not go to my account. 

Back up all data.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination  command-C:
~/Library/Cookies
In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. A folder should open. If it does, move the contents to the Desktop, leaving the folder open. Relaunch the application and test. If the problem isn't solved, quit the application again and put back the items you moved, overwriting any that may have been created in their place. Post your results.
Otherwise, delete the items you moved to the Desktop and close the folder.

Similar Messages

  • HT4623 My daughter forgot her passcode for her 3GS, and iTunes will not let me change the passcode or even update.  Please help!!!

    My daughter forgot her passcode for her 3GS, and iTunes will not let me change the passcode or even update.  Please help!!!

    If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
      1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
      2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
      3. iOS- Understanding passcodes
         If you have forgotten your Restrictions code, then follow the instructions
         below but DO NOT restore any previous backup. If you do then you will
         simply be restoring the old Restrictions code you have forgotten. This
         same warning applies if you need to restore a clean system.
    A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
    If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the Back Up
             option (see in the image below). If you have just backed up the device, it is not
             necessary to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup. If you do not have a
              backup to restore, then restore as New.
    If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New.

  • Icloud will not let me change my apple ID, even though the ID is changed.

    I changed my Apple ID and now my icloud won't let me change the ID under my settings...it just keeps saying "wrong Apple ID or password." Super frustrating.

    Go to system preferences, icloud
    Log out - It will ask you to delete the calendars appts etc.... (do not worry, once you change your id everything syncs back up) just click delete, you will see 2 more similar windows pop up, just delete.  When you are finished, click on the icloud icon again and put in your new ID.  It will ask what you want to sync and your done.

  • TS1424 my itunes will NOT let me buy any explicit music and i dont know why can anyone help me?

    my itunes will NOT let me buy any explicit music and i dont know why can anyone help me?

    Either:
    iTunes is trying to protect you from the ugly side of the adult world
    Your parents are trying to protect you from the ugly side of the adult world
    You've turned on the Parental/Content Restrictions by mistake
    Look in iTunes at Edit/Preferences/Parental>Content Restrictions>Restrict explicit content and make sure the tick is not in the checkbox.
    Tango1214, you are reminded

  • My xp version of iTunes will not let me communicate with the store

    my xp version of iTunes will not let me communicate with the store, I did have an internet issue but has since been resolved. I think.

    Unfortunately, you're not the only one. There are a lot of people experiencing the same problem after upgrading. Check out the many recommendations and suggestions throughout the forum. It's worth a look. Good luck!
      Windows XP Pro  

  • I have the iPhone 4. I recently switched from PC to IMac. I am trying to sync my iPhone, but iTunes will not let me add or remove anything. Do I need to change a setting since I changed computers? Help!

    I have the iPhone 4. I recently switched from PC to IMac. I am trying to sync my iPhone, but iTunes will not let me add or remove anything. Do I need to change a setting since I changed computers? I try to add songs from my music into my phone section and it will not go... Plus the playlists on my phone are not updated on my iTunes phone on my computer. Its like it never updated. What am I doing wrong??

    Iphone will sync with one computer at a time.
    When you sync to another it will delete the current content.
    Make sure you have copied everything from your old computer to your new one first.

  • ITunes will not let me backup and sync to new phone encrypted password??

    iTunes will not let me backup and sync to new phone encrypted password?? I've never set a password for my old iPhone 3gs but tried my old Apple ID sign-in passwords to no avail. I've simply sat here so frustrated....my husband sync'd his new iPhone 4 no problem, somehow the checkbox shows Encrypted password and I'm at a loss on how to change this/find the password and transfer my old backup onto my new phone so I can use it. Can anyone help? Tnx

    John,
    buy an iTunes Music Card and redeem it to your account - the "none" option should be available then.

  • I am getting a 42404 error message when opening itunes and itunes will not let me connect my iphone to it trying to get me to restore. I need help?

    I am getting a 42404 error message when opening itunes and itunes will not let me connect my iphone to it trying to get me to restore. I need help? I am not that technically inclined and really simple terms  are appreciated.

    Try downloading the songs from a different device. If you are doing it from your iOS device, try form your computer.

  • ITunes will not let me sync my iPad 2...

    iTunes will not let me sync my 8 month old, previously synced iPad 2.  It is no longer recognized over Wi-Fi and when i plug it in via USB I am given the 'Set Up Your iPad' screen.  I have tried restoring from a backup, and that successfully restores my iPad but iTunes still will not recognize this.  My only options remain 'setup as a new iPad' or 'Restore from the backup...'
    Any ideas what I should do?  I have tried both soft and hard reboots, closed/reopened itunes, rebooted my MacBook...nothing has worked.  Should I suck it up and try resetting to the factory settings?  Or does this sound more like an issue with the iPad?
    Any advice would be greatly appreciated - Thanks

    ISSURE RESOLVED - there was an interupted/corrupt backup of this device that had to be deleted.  After deleting this backup file, iPad was recognized without issue...only wish is hadnt tried 'restoring from backup' first since my settings were reverted to that previous date once issue was resolved.

  • I have forgot my Iphone passcode. Itunes will not let me restore it, i do not have icloude,or find my iphone,and the closest itunes store is 4 hours away how can i unlock, or reset my phone?

    I have forgot my Iphone passcode. Itunes will not let me restore it, i do not have icloude,or find my iphone,and the closest itunes store is 4 hours away how can i unlock, or reset my phone?

    Try this:
    Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • My iPad is locked and it says to connect to iTunes, and iTunes will not let me connect.

    My iPad is locked and it says to connect to iTunes, and iTunes will not let ,me connect.

    Try this:
    1. Go to Settings>General>Date and Time>Set Automatically>Off
    2. Set the date ahead by a few months
    3. You should then be able to connect to the store

  • Is there any way that I can put the 600 songs that are stored on my old PC onto my new PC?  My iPod has the 600 songs on it but my iTunes will not let me add the songs onto the iTunes on the new computer.

    Is there any way that I can put the 600 songs that are stored on my old PC onto my new PC?  My iPod has the 600 songs on it but my iTunes will not let me add the songs onto the iTunes on the new computer.

    Yes.
    You should have copied everything from the old computer to the new one.
    Type "move itunes library" into the google search bar

  • What do i do when iTunes will not let me download a song and the App store will not let me download and app?

    What do i do when iTunes will not let me download a song and the App store will not let me download and app?

    What do you mean by 'will not let me download' ? Is the buy/download button greyed out ? Are you getting any error messages ?

  • ITunes will not let me buy apps???

    iTunes will not let me buy apps???  I have agreed to everything n still won't let me down load apps.???

    There's an issue at Apple at the moment.
    http://www.macrumors.com/2012/09/30/widespread-itunes-and-app-store-terms-and-co nditions-bug-preventing-new-purchases-and-downloads/

  • ITunes will not let me access old accounts

    I tried to connect either of my old accounts for my iPhone 4, but iTunes will not let me in.  When I ask for password recovery no email is sent to either account, but when I try to use either email address I get an error saying that both are still registered.  THEY CANT HAVE IT BOTH WAYS!  I need to use either of these email for my current account.  How do I delete these accounts??  There is no help for iTunes online, just product support they want you to pay for!
    Its stupidly hard to clear these old accounts out!  Please help.

    Hi vsarge,
    I apologize, I'm a bit unclear on the exact nature of what you are describing. If you are talking about not receiving the reset emails for the Apple ID or IDs associated with iTunes, you may find the information and troubleshooting steps outlined in the following article helpful:
    If you didn't receive your verification or reset email - Apple Support
    Regards,
    - Brenden

Maybe you are looking for

  • Regarding Event Appraisal Functionality in Training and event management

    Hi TEM gurus, Client requirement is that an employee can give feedback for faculty daily. Suppose there is an event for 30 days and there are 5 instructors for this event. Now employee has to give feedback for all the instructor and day wise.  Is it

  • How to restrict the options available in variables while reporting

    Hi all,    i am having a requirement, while generating the reports the end user able to see the codes for the other sales office when he press f4 in the variable field. how ever he is not having authorization to view the report but ther requirement i

  • I am new & need help

    Hey there, my program is finished and its the below one. Can u just make sure it all looks good and can u add a simple procedure to make sure that the user has types the correct data. For example in the number of cable and jobs they type numbers and

  • Illustrator CS5 crash on startup

    Hey all. My illustrator wont start . I have tried all the guide on adobe´s forum with no luck. i have the dump file, but i cant find the problem :/ Does anyone have a solution i should try?? Best Regards Michael.

  • Restart OC4J as part of Auto deploy

    I was trying to implement AutoDeploy of EAR file on daily basis, the plan is to use ANT script to generate the EAR file, Deploy the EAR file and restart the OC4J to reflect the new EAR file. I was trying to use ANT task shutdownServer and restartServ