Itunes will not load, someone please help!?

i have read all the forums, and nothing is working for the technical help that I need, itunes will not load or work and no matter what help I am trying to seek, nothing is working. I have tried uninstalling, reinstalling, everything that people are advising but nothing seems to work. Basically each time I try to click on itunes to load, the timer appears but nothing else. I have just replaced my iphone and I cant get it to sync with my itunes so basically i cant use my phone either, please help anyone?! thanks, terri!

I believe the files need to be in MPEG-4 format. Or that is what I am converting my movies in and it works fine.
Movies you download off of iTunes are in M4V format, which is probably Apples MPEG-4 format name.

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