Itunes will not open because it says the file required to start it is gone.
I can't get my iTunes to start because it says the file needed to open iTunes was lost,
What's the precise text of the message, please? (There's a few different ones I can think of that you might be getting.)
Similar Messages
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I have a 1st generation MacBook Pro and I recently downloaded OS X Maverick. My iTunes will not open because it says i need a 64 bit version. Already followed the promted instructions but no luck. Any suggestions??
Oh, you do have the C2D! That's great!
I'm no technical expert, I just like to help out whenever or wherever I can so... I don't know if this can help you, but let me tell you about how I got my Snow Leopard to run in 64 bit mode. When I got my (late 2008) iMac it was running in 32 bit mode under Tiger (2.4 GHz/Core 2 Duo). I eventually upgraded to Snow Leopard & it was running in 32 bit mode (by default) w/1 GB RAM.
Somewhere along the line, I happened to watch a YouTube Video that showed how to upgrade an iMac's RAM, so I ordered two - 2GB sticks of Crucial RAM and then - under the guidance of the 14 or 15 year-old young man who posted the video on YouTube; wearing a rather fashionable static-electricity-neutralizer-wrist-strap, I removed 1GB of RAM & plugged in the 4GBs of RAM. So - boom like that, it was like I bought a brand new machine.
It was over a year later when I stumbled across a way to boot Snow Leopard into 64 bit mode. Turns out that if you boot while holding down the 6 & 4 key combo (the ones above the QWERTY keys), then the machine runs in 64 bit mode. Go figure. Now my Snow Leopard and just about all of my applications - with the ironic exception of iTunes - runs in 64 bit. iTunes seems fine though; if there's a performance bottleneck, I really can't tell.
Well, that's about it..
I hope that something I've mentioned can help you achieve your overall goal.
Finally, it's hard to jump onto a train, a large cat, or a surfboard that's already moving. But don't be surprised when someone a fraction of your age shows you how to.
Best Regards,
mm~ -
Itunes won't open because it says the file was created by a newer version
I just got a new hard drive for my computer and the new operating system but now my itunes won't open and it says something about how the file can't be opened because it was created with a newer version. Help!
Which operating system version?
iTunes 10.7 - http://www.apple.com/itunes/download/
iTunes 10.6.3.25 - http://support.apple.com/kb/DL1575 -
I recently had my computer cleared out and for some reason I am getting an error when I try to open my iTunes. It says that I need to install Quicktime 7.5.5 or later which I have installed and I keep getting this error mesage. Any suggestions?
Also I am opporating MacOS 10.5 Do I have to buy the software from the store or can be be downloaded off the apple site? I have heard that you need the actual software from a retailer?
RBHi, try this...
http://www.apple.com/itunes/download/ -
I have a laptop using OSX 10.5.8, iTunes v. 10.6.3 and Quicktime 7.7. iTunes will not open. It says it requires QuickTime 7.5.5 or later. I've tried reinstalling each of them. No success. Don't know what to try next.
QuickTime 7.5.5 for Leopard - http://support.apple.com/kb/DL27
QuickTime 7.7 for Leopard - http://support.apple.com/kb/dl761
= New version of Quicktime installed but application reports it needs to have that version installed =
Open Application > Utilities > System Profiler and check the Quicktime version in Frameworks vs. the version in Applications. One person had re-installed their operating system. It had kept the newer Player application but had reverted to an earlier version of the underlying support framework files which many applications utilize. Re-installing Quicktime 7.7 took care of the problem. Do this manually, not with Software Update.
Installation get stuck at "configuring installation" - https://discussions.apple.com/thread/2592979?threadID=2592979 - uninstall Quicktime before installing. -
Restore back up of my iPhone-password not recognised. After restore, itunes can not restore because it says the password is incorrect. But I can sign into my apple account with the password. My iPhone is now set to factory settings as a new phone, what can i do to access the back up from my phone before I reset it.
That does happen. It depends on how hard the server is being hit, as well as the connection speed of your system. If you are on a windows system, you will want to disable any antivirus or firewall software during the download.
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please help
itunes will not open on my computer the icon on my desktop has changed to a white folder and it is still listed in start programmes but will not launch i am concerned about losing all my downloadsYou music etc should not be affected by problems with the iTunes program, nevertheless it is always a good idea to backup your data.
You haven't said if there was any error message when you tried to start iTunes. If there was one please give it in full.
Also check to see if QuickTime works, iTunes can not work without it. If QuickTime doesn't work, it has to be fixed before worrying about iTunes.
Then restart your PC and open your Task manger and select the Processes tab.
Try to start iTunes, does iTunes.exe appear on the processes tab? If so does it disappear again or remain although the programs does not open? -
My itunes will not open cause it says itunes requires quicktume 7.5.5 or later but i have quicktime 7.2 installed already on my mac
Hi, try this...
http://www.apple.com/itunes/download/ -
I am trying to restore an old iphone to a new iphone but it will not allow becaue it says the "old iphone" password is incorrect but the passwork I am using works for my ITunes account and is the only password I have..?? Please help!! Thank you.
When using the iPhone with the Windows OS, you need to have the Apple Mobile Device Service running. It should start automatically when you start the computer, but sometimes things happen. Use this support document to try and restart the service. See if that helps.
http://support.apple.com/kb/TS1567 -
When I ran an itunes update yesterday it downloaded a virus with it. Was able to remove the virus but itunes will not run now as it says certain files are misssing. What do I do now?
Where did you download the update from?
You may have to uninstall iTunes and re-install it from apple.com/itunes
Here is the article for uninstalling iTunes for Windows XP: http://support.apple.com/kb/ht1925
And the article for Windows Vista/7: http://support.apple.com/kb/ht1923 -
iTunes 10.4 will not open on my macbook, error message reads:
The iTunes application could not be opened. An unknown error occurred (13014).
It won't let me delete and re-install either, thank you for any help!are you running any anti virus software on your machine ?
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Itunes will not open after updating to the 10.2 version
After updating itunes does not open, an error messege pops up saying iTunes has encountered a problem and needs to close, and this is what the data says...
Exception Information
Code: 0xc0000005 Flags: 0x00000000
Record: 0x0000000000000000 Address: 0x000000001600246c
System Information
Windows NT 5.1 Build: 2600
CPU Vender Code: 68747541 - 69746E65 - 444D4163
CPU Version: 00040FB2 CPU Feature Code: 178BFBFF
CPU AMD Feature Code: EBD3FBFF
Module 1
iTunes.exe
Image Base: 0x00400000 Image Size: 0x00000000
Checksum: 0x009538af Time Stamp: 0x4d756476
Version Information
Signature: feef04bd
StrucVer: 00010000
FileVer: (10.2:1.1)
ProdVer: (10.2:1.1)
FlagMask: 0000003f
Flags: 00000000
OS: 00000004
FileType: 00000001
SubType: 00000000
FileDate: 00000000.00000000
This goes on and on through different modules concerning .dll files but nowhere did is see an error code, this whole thing might be the code but I wouldnt know, the data is very very long. I've tried uninstalling and reinstalling as well as the utility cleanup but nothing works.
Thank you for any and all help!Many thanks.
AppName: itunes.exe AppVer: 10.2.1.1 ModName: dnssd.dll
With that one, the only workaround I'm aware of at the moment is to disable your BonJour Service.
Right-click "My Computer" and select "Manage".
Expand "Services and Applications"
Open "Services"
Right click on the BOnJour service and select "properties".
In the General tab, change the start-up type to "disabled".
OK out of the tab.
Restart the PC. Does iTunes launch for you now? -
I have recently downloaded the new itunes. My computer will open itunes but then a screen pops up that says Itunes has stopped working and must close. This happens every time and i can not by pass it. I am afraid all my music is gone as well. I found on my computer that its an incompatible app. What does that mean exactly? Was itunes installed incorrectly? I have had itunes on my computer before and worked just fine and had no problems. Is it possibly a computer issue or Itunes? Need help thanks
Not completely sure. But if you think it is an iTunes issue...... follow through this: Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
ALSO, if you feel like all your music will be gone as well follow through these 2:
> Downloading past purchases from App Store, iBookstore, and iTunes Store
> How to use your iPod to move your music to a new computer
IF YOU THINK ITS A COMPUTER ISSUE, RESTART YOUR COMPUTER BEFORE DOING ALL THIS. -
ITunes will not open because the iTunes folder can't be found!
Okay, so I am trying to open iTunes and it is saying it can't open because the iTunes folder can't be found or created. The problem is it is RIGHT WHERE it is supposed to be, in the music folder. I click in and try, but it doesn't work. AT ALL. I'm more than a little angry. I just downloaded the latest iTunes, and I'm kind of upset bcause that is why it isn't working- it didn't have a problem before.
Can someone PLEASE tell me what is going on and how I fix it?Try this.
Press and hold the option key while starting itunes.
Create a new library.
Select your existing itunes folder in your music folder.
With luck it will be happy now. -
ITunes will not open because QuickTime will not initialize.
Please help!! I have tried everything from reinstalling to removing both iTunes and Quicktime and downloading them again. When I try to open iTunes (yes it worked before) it says, "QuickTime failed to initialize (error-2096) Quicktime is required to run iTunes. Please reinstall iTunes." I have done all of the troubleshooting Apple has to offer and nothing has worked. I have even done system restore - Thanks for any help someone can give me!!!
I'll post the same thing I posted in another thread; it might help you. Reinstall itunes again according to my post. Some of the information is irrelevant to your problem, but hey, i'm kinda feeling lazy. You'll get the idea. Here it is.....
"this is just a suggestion. If you reinstall itunes again, make sure you follow the directions in the support section of this site for uninstalling itunes and quicktime. Another thing they don't say in that article that I did when i had to uninstall itunes was to do a search. You know, pressing the start button and then "Search". Make sure when you do, click the search "All files and folders". Then set it to look in "Local Hard Drives (C:)" or "My Computer"; i'm not sure which search will pop up your itunes files. Try them both. And then type in the "all or part of the file name" box, itunes. After the search is done you should have a bunch of different itunes components in the results. Btw do the same for quicktime as a search. Make sure to DELETE every itunes and quicktime file there. If some of your music files happened to come up in the search, use commone sense. Get rid of every component so itunes and quicktime is completely erased from the system. Make sure that you do this after you've restarted your computer once (according to the uninstallation article). Then just empty your recycle bin, reboot your computer, and finally reinstall itunes. Hopefully that will work to at least get rid of that APP error. Good luck and ask me anything you have some questions!!"
Hope that works!
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