ITunes will not open from desktop icon or from start menu.

I have windows xp 32 bit.  I can browse with safari and open qt with no issues.  ITunes no longer opens. I have the 10.5 version and have not had any problems prior to today. Any help would be greatly apreciated. 

Are you getting an error message when you try to launch iTunes, patrice? If so, what does it say? (Precise text, please.)

Similar Messages

  • Itunes will not open from desktop icon or start menu?

    itunes will not open from the desktop icon or from the start menu?

    Are you getting an error message when you try to launch iTunes, patrice? If so, what does it say? (Precise text, please.)

  • ITunes will NOT open from shortcut, cannot be updated to newer versions!

    So I haven't changed computers and I'm pretty sure I hadn't uploaded a new version of iTunes when this happened, but...
    One day it just wouldn't open from the shortcuts (like on the desktop and the start bar). It took me forever to realize it still opens when I go directly to its source and click on it, but it still gives me this box:
    {iTunes Setup Assistant}
    Warning!
    iTunes was not properly installed. If you want iTunes to be able to retrieve CD information from the Internet, you need to reinstall iTunes.
    (OK)
    So I did try reinstalling it, but nothing seems to work.
    And when I do try from a shortcut, this is the series of windows I get:
    {Windows Installer}
    Preparing to install...
    (Cancel)
    {iTunes}
    Please wait while Windows configures iTunes
    (Cancel)
    Gathering required information...
    [status bar]
    {iTunes}
    Error writing to file: C:\Program files\iTunes\iTunes. Resources \nb.lprof\EA0423.rtf.
    Verify that you have access to that directory.
    (Retry)(Cancel)
    If I click Retry, it just keeps opening the same window over and over. So then I click Cancel and get:
    {Problem with Shortcut}
    A fatal error occurred during installation.
    {OK}
    And if I try to install updates, I end up INSTALLING all of it but at the very end I get:
    Errors occurred while installing the updates. If the problem persists, choose Tools > Download Only and try installing manually.
    Please help? This is so annoying!!

    Thank you to Polydorus! I was disheartened to see that the person posting the question wasn't getting results, but I thought I'd try the first round of easy suggestions provided by Polydorus.
    1. I did a disk check (see right-click c drive, etc.). this found no problems, so no solution
    2. I did the following: "The try a repair install of iTunes. (Find iTunes in Add/Remove programs and select change>>repair.)" This did it's magic! the warning which included "...If you want itunes to be able to retrieve CD information from the Internet, you need to reinstall it" no longer appears. I recommend anyone with this warning popping up each time you open itunes on a windows machine give this a try.
    Thanks again!
    Another Coop

  • Itunes will not open on Desktop PC.

    My daughters new ipod need to be restored to factory settings. Ikeep getting the message make sure that the network settings are correct and your network connections are active. I have checked and they are all ok. Can anyone suggest anything else? I have copied the diagnostic here as well if it helps. Many thanks.
    Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
    System manufacturer System Product Name
    iTunes 9.0.2.25
    QuickTime 7.6.5
    FairPlay 1.5.23
    Apple Application Support 1.1.0
    iPod Updater Library 9.0d11
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.6.0.32
    Apple Mobile Device Driver 1.45.0.0
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number 1E07E5E370A96F87
    Current user is an administrator.
    The current local date and time is 2009-12-28 18:17:55.
    iTunes is not running in safe mode.
    Video Display Information
    NVIDIA GeForce 9400 GT
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {1A43C6F9-B199-4907-A720-C2C389F8235C}
    Description: Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC - Packet Scheduler Miniport
    IP Address: 192.168.2.3
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.2.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.2.1
    Lease Obtained: Mon Dec 28 13:45:04 2009
    Lease Expires: Mon Jan 11 13:45:04 2010
    DNS Servers: 192.168.2.1
    192.168.2.1
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple website was successful.
    Connection attempt to iTunes Store was unsuccessful.
    The network connection timed out.
    Secure connection attempt to iTunes Store was unsuccessful.
    The network connection timed out.
    Secure connection attempt to iPhone activation server unsuccessful.
    The network connection timed out.
    Last successful store access was 2009-10-21 17:02:19.
    ** CD/DVD Drive Tests **
    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.2.0.1),
    D: ASUS DRW-24B1LT, Rev 1.00
    Audio CD in drive.
    Found 13 songs on CD, playing time 59:00 on Audio CD.
    Track 1, start time 00:02:00
    Track 2, start time 04:04:37
    Track 3, start time 07:51:30
    Track 4, start time 12:06:45
    Track 5, start time 15:45:02
    Track 6, start time 19:25:67
    Track 7, start time 23:39:37
    Track 8, start time 27:41:72
    Track 9, start time 31:46:30
    Track 10, start time 35:36:42
    Track 11, start time 39:47:07
    Track 12, start time 44:23:37
    Track 13, start time 47:53:20
    Audio CD reading succeeded.
    Get drive speed succeeded.
    The drive CDR speeds are: 8 16 24 32 40 48.
    The drive CDRW speeds are: 8.
    The drive DVDR speeds are: 8.
    The drive DVDRW speeds are: 8.
    Error Correction is turned on for importing audio CDs.
    ** iPod/iPhone Connectivity Tests **
    iPodService 9.0.2.25 is currently running.
    iTunesHelper 9.0.2.25 is currently running.
    Apple Mobile Device service 2.50.39.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
    Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Device Not Currently Connected:
    iPod touch running firmware version 3.1.2
    Serial Number: 1A943HMD75J
    ** iPhone/iPod touch Sync Tests **
    No iPhone or iPod found.

    The first thing that the restore process does is launch a network download session from the apple servers to get the firmware file.
    I would suggest that any firewal software you have installed is not blocking this access.
    Also do know that many people probably got iPods for christmas... Therefore the iTunes servers could be busy and not responding to the download request... You can wait and see if it goes away later when they might not be as busy... Or you can just try disabling your firewall software to see if that is indeed the case.
    I don't think it's the device, but limited to the problem of not being able to contact the update servers to get the file... Thus the network connection error.
    Regular websites may work due to the fact that they've been allowed by the firewall already, or not as busy.
    Hope that helps troubleshoot something for you!

  • .psd document will not open from Recent menu?

    I have a Photoshop project saved on my computer that A) will not show up from within Photoshop and B) when I do attempt to open it using the Apple Recent menu, nothing happens.
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    Hi akillian24;
    Since Photoshop is an Adobe product, you will probably find more help if you ask there.
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  • Envy Software Will Not Load From Start Menu

    Hello
    I hvae jsut bought an Envy 4500 All in One.
    I hae tried to load the software from the disc and download from HP.
    When I go to the Start Menu and click on the HP Envy icon it says: HP PRINTER ASSISTANT
    1. Retrieving information from device- box closes
    2. Then new box:
    c:\programme data\ hp \ hp envy 4500 series \ hp UDC\ hp envy 4500 series\ UDC_Install.json
    c:\programme data\ hp \ hp envy 4500 series \ hp UDC\ hp envy 4500 series\ UDC_device_2.json
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    c:\programme data\ hp \ hp envy 4500 series \ hp UDC\ hp envy 4500 series\ UDC_Install.json
    c:\programme data\ hp \ hp envy 4500 series \ hp UDC\ hp envy 4500 series\ UDC_device_2.json
    c:\programme data\ hp \ hp envy 4500 series \ hp UDC\ hp envy 4500 series\ UDC_device_2.json
    Then the following page says no string found.
    I am using Windows 7 Ultimate.
    Thanks alot
    bepebe

    Hi @bepebe ,
    I see that you are having issues with the HP Printer Assistant not opening, after installing the printer software. I would like to help you out today.
    Temporarily turn off any Antivirus Software to make sure it isn't interfering with the HP Printer Assistant loading.
    Try opening it again.
    Download and run the Print and Scan Doctor if the issue persists. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
    Please provide the following information so I can assist you better.
    Did you have any errors during the install itself?
    How is the printer connected? (USB/Ethernet/Wireless)
    What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • When I try to open Firefox, it shows in the tray, but will not open to desktop. This just started recently, and I removed Firefox and reinstalled it, to no avail.

    I am afraid Spy Bot might have removed something necessary . . .

    Consider the Mcrosoft Office:Mac forums as well:
    Office for Mac forums
    Here is an MS page that deals with that error message:
    http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword/bs0811doc-use s-a-file-type-that-is-blocked-from/548ce159-8157-419e-9552-1789594fafe9

  • Current version of itunes will not open in windows 7 64 bit

    itunes will not open from windows 7 64 bit. It is the current version of itunes....can't sync ipad.

    Hey ArborBarber,
    I understand that you are having issues with iTunes launching on your Windows 7 machine. The following article may provide more help in troubleshooting:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/TS1717
    Thanks,
    Matt M.

  • TS1717 Itunes will not open. It just says" This version of Itunes has not been correctly localized fro this language. Please run the English version". I have tried to open with Shift/Control but it will not open. Help?

    Itunes will not open from my desk top. It just says "This version of Itunes has not been correctly localized for this language. Please run the English version". How can I change versions or whatever if unable to open at all? TIA

    Let's try a repair install of iTunes.
    Restart the PC first.
    If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair".
    If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", and click "Change". Select "Repair" and click "Next" as per the following screenshot:
    Can you launch your iTunes now?

  • Itunes will not open on my computer the icon on desktop  has changed to a white foldertype icon. itunes is listed in programmes on my start menu but will not launch either

    please help
    itunes will not open on my computer the icon on my desktop has changed to a white folder and it is still listed in start programmes but will not launch i am concerned about losing all my downloads

    You music etc should not be affected by problems with the iTunes program, nevertheless it is always a good idea to backup your data.
    You haven't said if there was any error message when you tried to start iTunes. If  there was one please give it in full.
    Also check to see if QuickTime works, iTunes can not work without it. If QuickTime doesn't work, it has to be fixed before worrying about iTunes.
    Then restart your PC and open your Task manger and select the Processes tab.
    Try to start iTunes, does iTunes.exe appear on the processes tab? If so does it disappear again or remain although the programs does not open?

  • My itunes will not open when I click on the icon. An system error appears. "the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem." Any ideas on how to resolve, I have tried installing

    My itunes will not open, it displays an error that MSVCR80.dll is missing. I tried reinstalling itunes but it fails because the service is not able to start.

    Same thing happened to me. I ended up completely uninstalling itunes then downloaded it again from http://www.apple.com/itunes/.   If you're using firefox, for some reason itunes will not download and  I  don't know if using googlechrome will also have problems,so just to  be  sure that it will work on your first try, use internet  explorer  when you download itunes. Good LUCK!!

  • Why can I not open pictures when I click on the host icon on my desktop? It just sits there, and can not open from top menu bar as well, only via itunes

    why can I not open pictures when I click on the host icon on my desktop? It just sits there, and can not open from top menu bar as well, only via itunes

    Does your question involve iPhoto in some way?

  • Just updated my itunes and restarted and now itunes will not open on my desktop.

    just updated my itunes and restarted and now itunes will not open on my desktop.

    This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
    Regards.

  • edited by host HARD DRIVE ICON WILL NOT OPEN ON DESKTOP WHEN CLICK

    my HD will not open on desktop when i click on it. For 4 years i had no problem on this every.
    why does this happen now?
    what is wrong with the icon?
    could my HD start becoming bad?
    what are some signs that i should be "aware of" is this one?

    You might try booting from DVD or another drive and running Disk Utility and Disk Warrior.
    Or Single Users Mode (command s on startup) and follow on-screen instruction command
    /sbin/fsck -fy
    to repair your boot drive
    ... or a Safe Boot with shift key held down.
    Corrupt prefs, directory, could be a number of small or major things.
    But, in any case, make sure you have backups, and a bootable backup clone, maybe an emergency boot drive as well (install OS X on another drive if you don't have one now).

  • TS1717 Started a software update this morning which didn't work.  Now Itunes will not open at all.  I get the following message."The program can't state becasue MSVCR80.dll is missing from your computer."

    Started a Itunes software update this morning which didn't work.  Now Itunes will not open at all.  I get the following message."The program can't state becasue MSVCR80.dll is missing from your computer."

    There are a couple of options that I know of to fix the issue.
    One is listed in this thread - https://discussions.apple.com/message/24606478#24606478 - and involves uninstalling iTunes and related components and then re-installing iTunes.  You will need to read the instructions in the thread to see the correct uninstall order.
    Second option is use System Restore to set your system back to a date prior to the iTunes update.  I did this before finding the thread mentioned above.
    Not sure exactly what the problem is but I know, after a search, that MSVCR80.dll was indeed already installed on my computer. 
    Message was edited by: karivers

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