ITUNES WILL NOT OPEN HELP !

my itunes will not load when i click it.
it comes up with a window which says-
+'itunes has encountered a problem and needs to close.+
+we are sorry for the inconvenience.' or sometimes pops up with 'itunes is unable to configure'+
i cannot put new songs or videos on my ipod so i need to be fixed asap
How can i fix this

hi amyerf!
It persists to stay in the task manager...
if itunes.exe is persisting in Task Manager, we should try the following two possibilities first.
if you have Norton Internet Security, try:
http://docs.info.apple.com/article.html?artnum=302775
... but if the problem persists (or you don't have NIS), see:
http://docs.info.apple.com/article.html?artnum=302386
keep us posted.
love, b

Similar Messages

My itunes will not open at all. it occasionally will open but when i plug my iphone into it the program freezes and crashes. please help as soon as possible

my itunes will not open at all. it occasionally will open but when i plug my iphone into it the program freezes and crashes. please help as soon as possible

i think i might have a solution... i have windows vista and after i installed to latest itunes update everytime i tried to open it it would freeze. I tried everything, including uninstalling itunes and all of its components and reinstalled it numerous times. So i went to the itunes folder in my folders, not on itunes, and i deleted my itunes library and playlists. After that it worked just fine, all of my music was deleted but luckily i had my files saved elsewhere.
I hope this helped! I know its frustrating and APPLE/ITUNES NEED TO FIX THE PROBLEM!!!!

Accidentally deleted bonjour from my computer. iTunes will not open. Help Please.

Accidentally deleted Bonjour from my computer. iTunes will not open. Running Windows XP. Help please.

Uninstalling and then reinstalling your iTunes should also get your Bonjour reinstalled.
For the reinstall, use an installer downloaded from the Apple website:
http://www.apple.com/itunes/download/
... or you could get it back via your Apple Software Update for Windows.
If you'd prefer not to uninstall iTunes, try the following procedure.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the Bonjour.msi (or Bonjour64.msi) to do a standalone Bonjour install.

My itunes will not open in Windows Vista, I have tried everything suggested on the apple website, there is some type of plug-in issue..can someone please help me?

Hello,
I need help! My itunes will not open in Windows Vista. I have tried everything suggested by the apple website. Even when I open itunes in safe mode, it still will not allow me to continue. I am assuming when it says something about Plug-ins that has something to do with the problem. Can anyone help me?

Thanks King_Penguin for taking time to read and reply.
I just purchased this movie on Thursday, May 15, so just a few days ago. I have never had any trouble whatsoever since I have been in Vietnam. I have downloaded several movies and even music and they have all synced to my respected Apple products except for this purchase.
Sorry, I don't quite understand what you mean by studios and different versions. Could you please explain?
I checked my purchased list in my purchase history under my account and there are no hidden items.

TS1717 iTunes will not open- please help!

My iTunes will not open. I've tried uninstalling and reinstalling, but the same message keeps showing up when I try to open iTunes. The error reads "C\Windows\system32\dssenh.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support."
Please Help!!!

Taken at face value, you're having trouble with one of the Windows OS dlls associated with Cryptographic Services.
I'd first try the fixit from the following Microsoft document. (One of the things it does is reregister your copy of the dssenh.dll file.)
You cannot install some updates or programs
... but if you still get the issue, I'd try an sfc /scannow as per the instructions in the following document:
How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

Just installed security update 2014-002, now Itunes will not open. Have rstrated but no change, need help to fix, please

Just installed security update 2014-002, now Itunes will not open, I have rebooted twice with no effect, I don't know what else to do to get my itunes back. Need help please

Believe I've firxed my problem, at least, ITunes is now working again. I followed the information provided from a couple of posts on this thread, (1) re restarting with command-s held down; did it twice, made no differerence; (2) manually re-installed the Security update; no difference; each time restarting, no effect; (3) shutdown the computer; I did for 35 minutes, upon restart, ITunes is back to normal, seems to be working fine. Turning the computer off must clear the cache?

I thought I was installing an update and now iTunes will not open? HELP!!!!!, I thought I was installing an update and now iTunes will not open? HELP!!!!!

I thought I was installing an update and now iTunes will not open on my computer... HELP!!!!

Others are more likely to help if you stop needlessly repeating yourself and provide some details.
What operating system? Windows (XP, Vista, 7) Mac
Any errors?
Also, try doing a search either here or via Google, you are more likely to get a faster resolution as there is no need to wait on others to respond.

Itunes will not open/launch on my desktop. There is no systems error message etc. It just won't open, help?

My Itunes will not open/ lauch on my desktop. There is no systems error message etc. It just will not open, help?

reset utility should help...for mac
http://www.apple.com/support/downloads/ipodresetutility103formac.html
for windows
http://www.apple.com/support/downloads/ipodresetutility104forwindows.html

Bought iPad, but iTunes will not open in Windows 7. Old version of iTunes was loaded from Windows XP SP 2. Help

The new version of iTunes will not open on new computer with Windows 7. Old version of iTunes was Windows XP SP2 carried over from old computer. There seems to be some type of color incompatability. Any help?

Uninstalled old iTunes, deleted all old iTunes files in Program Files folder, except two that would not delete, and deleted all iTunes I could find in the registry. Downloaded and install latest version of iTunes. iTunes will open and quickly close with black windows, twice. Troubleshooting says "incompatible Application." Any suggestions?
susan1945

PLEASE HELP! Itunes will NOT open

I've seen many posts with people saying their itunes will not open and gives an error message that says it has encountered a problem and has to close. Mine started doing this a couple days ago, and I believe it might have been after I updated either itunes or downloaded a Windows update.
I have tried probably everything and nothing is working. I have uninstalled and reinstalled itunes and quicktime (together and seperately). I've messed with msconfig, I've even tried reinstalling itunes from the cd that came with my ipod.
Someone please help!

hi Rachel!
At the moment I do not have quicktime installed. After messing with it so much, I gave up. But the message it was giving me was the same message itunes was giving me, saying it has encountered a problem and needed to close.
that would be the current problem. itunes won't run if you don't have QT on your system. (it will give you an "itunes has encountered a problem ..." message if you try to launch it under those circumstances.)
so let's try a standalone QT 7.0.4 reinstall again, taking a few additional precautions this time.
download and save a copy of the standalone QT 7.0.4 installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.0.4 Standalone Installer
if you get an error message on that install, let us know what it says. include error message numbers if you're getting any.
if the install goes through fine, check some things for us.
does Quicktime launch fine, or do you get an error message? if you get an error message, what does it say?
if your QT is launching fine, do you still get the "itunes has ..." message?
love, b

My new ipod classic 160 gb powered off and won't turn back on. if i plug in to computer, itunes will not open. if i start itunes first then plug in ipod, itunes freezes up. Looking for help. thanks

my new ipod classic 160 gb powered off and won't turn back on. if i plug in to computer, itunes will not open. if i start itunes first then plug in ipod, itunes freezes up. Looking for help. thanks. Was not connected to the computer when ipod died.

I have not heard of a good reason for this to happen or how to fix. 3 days later my screen lights up and says to connect to charger.... so its back "for now". Best music player on the market when it works.

Our iTunes will not open. It reads that we need the English version? Please help.

Our iTunes will not open. It reads that we need the English version? Please help.
If I download a new iTunes will I lose everything we have?

Same issue for me. Was running 10.5.3 due to the bug in 10.6 with Apple TV. Upgraded to 10.6.1 since it was supposed to solve the issues. ANd no I can;t open iTunes at all.
Annoyed that 10.6 was shipped with the bug with the Apple TV sortting of titles.
Really p*ssed off that 10.6.1 which was supposed to fix this has totally borken iTunes for me.
Time to try to revert to 10.5.3 again.
Apple, what's happened with Q/A.
(My setup - latest patched Lion, upgraded via Automatic update; so nothing out of the ordinary.)

My Itunes will not open, please help

I am running version 10.7.0.21 - since upgrade itunes will not open. I have visited the support site and done many things to get this working - taken hours of my time I do not have, including setting up a new user and same result.
My PC is running Windows 7. I need my itunes as I have 4 ipods and 3 iphones - I need to back up a phone as I have just upgraded,
One error I seem to have caught is as follows:
Problem Event Name     BEX
Application     itunes.exe
Version     10.7.0.21
timestamp     504d85d9
Fault Module Name Quicktime.qts_unloaded
Fault Module Version     0.0.0.0.
If someone has some suggestions, it would be much appreciated.

You're posting in the wrong area. This is the Mac OS X Lion area.
Post in the iTunes area.

My itunes will not open on my laptop anymore. I tried reinstalling it and checking the compatability mode and it still will not open. I have windows 7. Please help!!

My itunes will not open on my laptop I have windows 7

Remove SC Info.sidb file
(This applies to Win7 or Vista)
From the Start menu, click Computer.
In the Organize menu, click Folder and Search Options.
Click the View tab.
In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected.
Click OK.
Navigate to the following location by either typing it into the address bar, copying and pasting it into the address bar, or clicking through the folder hierarchy listed: C:\Program Data\Apple Computer\iTunes\SC Info
Right-click the SC Info.sidb file shown and on the shortcut menu, click Delete.
Right-click the SC Info.sidd file shown and on the shortcut menu, click Delete.
Restart the computer and open iTunes.

The iphoto and itunes will not open please help

on my Mac G5 the iphoto and itunes will not open can anyone help

Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
Then, hold the Option key down when trying to open iPhoto, does it ask where it's Library is? Or what exactly happens?

ITUNES WILL NOT OPEN HELP !

Similar Messages

Maybe you are looking for