Itunes will NOT OPEN!!!! I downloaded and it DOESN'T WORK...HELP!!!

I downloaded iTunes, however, it will not open....HELP!

Hi juanka310,
If you are getting an error message that your iPhone "has been detected but it could not be identified properly" in iTunes on your Windows machine, you may find the troubleshooting steps outlined in the following article helpful:
iOS: Device detected but not identified properly on iTunes for Windows
Regards,
- Brenden

Similar Messages

  • TS1717 My Itunes will not launch after downloading and I have tried all the troubleshooting for itunes for Windows 7 64-bit. Do I need to system reboot my computer than try to download it again?

    My Itunes will not launch after downloading and I have tried all the troubleshooting for itunes for Windows 7 64-bit. Do I need to system reboot my computer than try to download it again?

    I'm having a very similar issue, paired with iTunes not being able to get online.
    iTunes shows up in processes and then hangs at 17,000 K or so -- sometimes it will start up, but that (if it occurs) is a delay of literal hours.
    Pretty meticulously went through all the 'cannot connect' trouble shooting, and have uninstalled, restarted, and then reinstalled every piece of apple software; issue is just as firm. Starting in safe mode or admin mode don't fix it; signing in as a different user doesn't fix it.    

  • Itunes will not open have removed and re-installed still no joy

    itunes will not open have removed and re-installed but still no joy

    Hello SharlaCerr,
    The article linked below provides some helpful troubleshooting steps that can help get iTunes running on your computer.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Cheers,
    Allen

  • Just installed security update 2014-002, now Itunes will not open. Have rstrated but no change, need help to fix, please

    Just installed security update 2014-002, now Itunes will not open, I have rebooted twice with no effect, I don't know what else to do to get my itunes back. Need help please

    Believe I've firxed my problem, at least, ITunes is now working again. I followed the information provided from a couple of posts on this thread, (1) re restarting with command-s held down; did it twice, made no differerence; (2) manually re-installed the Security update; no difference; each time restarting, no effect; (3) shutdown the computer; I did for 35 minutes, upon restart, ITunes is back to normal, seems to be working fine. Turning the computer off must clear the cache?

  • Itunes will not open after uninstall and re-download, I only get a message itunes match accessing itunes store which goes on for a long time

    I could not open I-tunes.  I had used it a week before but it was spotty and then eventually it would not open at all.   I uninstalled it then downloaded it.  I restarted the computer.  When I tried to open itunes, I got a message "ITunes match. Accessing iTunes store" and it does not go beyond that.  I've tried this process twice.  I had my Norton support service do a tuneup and they downloaded iTunes but it will still not work. help!

    Hello SharlaCerr,
    The article linked below provides some helpful troubleshooting steps that can help get iTunes running on your computer.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Cheers,
    Allen

  • ITunes will not open error ocurred and forced to close

    I have used iTunes before but one day it would not open and a message comes up saying iTunes has encountered a problem and needs to close. The options from there are "send error report" or "dont send." I have downloaded iTunes mutliple times and also tried repairing it. Any advice?

    Murray3703, only one other time did this happen to me.  It was over 6 years back when I had an iPod Nano and after doing the reinstallation, it wiped out all of the content and applications and corrupted by Nano to the point Apple said it could not be fixed.  I had no other things corrupted on my laptop.  So, I know it was not a virus.
    I have tried fixing the problem with redownloading and "repairing" the problem but, it did not work.  Since the Nano incident, I am somewhat reluctant to do this for fear that I will loose all of my content and paid applications to apple?  I also have Windows 7. 
    Did you have any issues with uninstalling and reinstalling? Thanks.

  • My itunes will not open, just downloaded it

    I just downloaded itunes onto my computer and had to wait while it converted all the music files i already had on it, now it won't open and i am very worried. i don't want to download it again for fear it won't open AGAIN and i'm hoping it is a ver simple problem.
    btw the last time i closed out of itunes the program was totally frozen and i had to use Task Manager to close out.
    Thanks!

    Hi there. How were you able to solve it? I have a one year subscription to EW and I was able to receive a couple of issues. But now, I cannot download the new issue anymore. Please help.
    Thanks.

  • Itunes will not open on computer says it has stopped working and it must be closed. My computer tells me its an incompatible app. Is there a problem with the new itunes or is it my computer?

    I have recently downloaded the new itunes. My computer will open itunes but then a screen pops up that says Itunes has stopped working and must close. This happens every time and i can not by pass it. I am afraid all my music is gone as well. I found on my computer that its an incompatible app. What does that mean exactly? Was itunes installed incorrectly? I have had itunes on my computer before and worked just fine and had no problems. Is it possibly a computer issue or Itunes? Need help thanks

    Not completely sure. But if you think it is an iTunes issue...... follow through this: Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    ALSO, if you feel like all your music will be gone as well follow through these 2:
    > Downloading past purchases from App Store, iBookstore, and iTunes Store
    > How to use your iPod to move your music to a new computer
    IF YOU THINK ITS A COMPUTER ISSUE, RESTART YOUR COMPUTER BEFORE DOING ALL THIS.

  • Itunes will not open after download, itunes will not open after download

    I downloaded the recent update for itunes 10. It crashed my computer and my computer went into safe mode and i said yes to delete itunes.
    I downloaded itunes again and it will now not work. The download goes through perfect and i have repaired it more times than i can count.
    Still the same window pops up saying, "the itunes library .itl cannot be found or created. The default location for the file is in the "itunes" folder in the "music" folder." What do i do?

    Still the same window pops up saying, "the itunes library .itl cannot be found or created. The default location for the file is in the "itunes" folder in the "music" folder." What do i do?
    Try holding down the shift key as you open iTunes. You should see a dialog, as per the following screenshot:
    Click "Choose Library".
    In "Music" open the "iTunes" folder and select the iTunes Library.itl file as per the following screenshot:
    .. and click the "Open" button.
    Does your iTunes launch now?
    (If so, you should be able to launch normally from now on out. By default, iTunes opens the last open library file when you launch it normally.)

  • Error code msvcr80 after last update now itunes will not open

    Error code msvcr80 after last update now itunes will not open.  Reinstalled and still does not work

    Click here and follow the instructions. If they don't work, perform a complete reinstallation (Windows XP, Windows Vista and newer).
    (98968)

  • After installing the OS 10.10.3 update iTunes will not open.  Re-downloading iTunes and re-installing did not help.

    After downloading and installing OS 10.10.3 iTunes will not open.  Spotlight does not find it.  I have repaired permissions, re-downloaded iTunes, and re-installed it.  The problem remains.  ITunes appears in the directory of Applications, the update shown in the info in Finder.  Double clicking does not open it.

    kjo04 wrote:
    After installing snow leopard 10.6.8 my mail application will not open. It says you can not use this version of the application Mail with this OS X. You have Mail 3.6. What do I do? I thought everything would just automatically update... am I doing something wrong?
    I suggest visiting the following Apple Support Communities Thread, your problem is similar to the one described there...
    Re: Just installed snow leopard but i can't use mail b/c 3.6 version

  • Itunes will not open on my pc and i have downloaded it a few times now

    itunes will not open on my pc homepage and i have now downloaded it bout 5 times everytime it downloads and the does not load any help ?

    This has happened to me over the last few hours. iTunes just would not open, so I uninstalled and downloaded again. Still refuses to open. iPhone cannot be synced as a result. Help anyone...

  • I have a 1st generation MacBook Pro and I recently downloaded OS X Maverick.  My iTunes will not open because it says i need a 64 bit version.  Already followed the promted instructions but no luck.  Any suggestions??

    I have a 1st generation MacBook Pro and I recently downloaded OS X Maverick.  My iTunes will not open because it says i need a 64 bit version.  Already followed the promted instructions but no luck.  Any suggestions??

    Oh, you do have the C2D! That's great!
    I'm no technical expert, I just like to help out whenever or wherever I can so... I don't know if this can help you, but let me tell you about how I got my Snow Leopard to run in 64 bit mode. When I got my (late 2008) iMac it was running in 32 bit mode under Tiger (2.4 GHz/Core 2 Duo). I eventually upgraded to Snow Leopard & it was running in 32 bit mode (by default) w/1 GB RAM.  
    Somewhere along the line, I happened to watch a YouTube Video that showed how to upgrade an iMac's RAM, so I ordered two - 2GB sticks of Crucial RAM and then - under the guidance of the 14 or 15 year-old young man who posted the video on YouTube; wearing a rather fashionable static-electricity-neutralizer-wrist-strap, I removed 1GB of RAM & plugged in the 4GBs of RAM. So - boom like that, it was like I bought a brand new machine.
    It was over a year later when I stumbled across a way to boot Snow Leopard into 64 bit mode. Turns out that if you boot while holding down the 6 & 4 key combo (the ones above the QWERTY keys), then the machine runs in 64 bit mode. Go figure. Now my Snow Leopard and just about all of my applications - with the ironic exception of iTunes - runs in 64 bit. iTunes seems fine though; if there's a performance bottleneck, I really can't tell.
    Well, that's about it..
    I hope that something I've mentioned can help you achieve your overall goal.
    Finally, it's hard to jump onto a train, a large cat, or a surfboard that's already moving. But don't be surprised when someone a fraction of your age shows you how to.
    Best Regards,
    mm~

  • I just downloaded and installed the new iTunes on a Toshiba Satelite of some age. It was just completely reformated and updated with XP. iTunes will not open. The terms page comes up and when I agree it disappears. I have uninstalled and reinstalled.

    I just downloaded and installed the new iTunes on a Toshiba Satelite of some age. It was just completely reformated and updated with XP. iTunes will not open. The terms page comes up and when I agree it disappears. I have uninstalled and reinstalled.

    Perhaps something here will help:
    http://support.apple.com/kb/TS1421
    Regards.

  • Did a software update (the latest for iMac) for iTunes and now iTunes will not open

    iTunes will not open after the update completed. I tried to downgrade back to the previous for iTunes but I cannot access my downloads....I seriously need help from someone.....HELP

    The phone is in restore mode and the picture is telling you what to do. Connect the phone, by cable, to iTunes in the computer you normally use for syncing, and retore the phone.

  • Safari and iTunes will not open on my Macbook Air after Migration Assistant

    I did the Migration Assistant via wireless (from Macbook Pro TO Macbook Air) last night and it did work. However, my Safari and iTunes will not open on my Macbook Air now. The error messages are as follows:
    Safari: "Safari quit unexpectedly. Click Reopen to open the application again. Click Report to see more detailed information and send a report to Apple."
      - I tried reopening the app, restarting, and shutting down the computer. Nothing has worked.
    iTunes: "The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?"
      - I clicked "Download iTunes" but then another message comes up that all my software is up to date.
    Any help is very appreciated.

    Try repairing permissions using Disk Utility.

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