ITunes will not open in Snow Leopard

For inexplicable reasons, iTunes will not open. I am using an Intel iMac with a 2Ghz chip and 3 gb of ram. I have tried deleting iTunes and reinstalling, deleting plug-ins, and running Disk Warrior 4.2. Nothing works, and Apple wants me to pay $29 to talk to someone on the phone. Since this is a Snow Leopard issue that seems unfair. Is anyone else running Snow Leopard unable to open iTunes, and if so, how is the condition fixed?

Try removing the Genius database. In the "Finder" go to the /username/Music/iTunes/ folder and delete the "iTunes Library Genius.itdb" file. This may allow the program to launch again. This file will be recreated upon first use of the "Genius" feature.

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EXTERNAL USB Drive will not open with Snow Leopard

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Message was edited by: PHAT ROB

The same error is produced when I try to mount a smb share.
I select the "connect to server" (cmd-K). Input the share info "smb://<user>@<server>/<share_path>
At the auth prompt, I input my credentials.
The error pops up, same as original poster.

AE CS4 Will not open after Snow Leopard Upgrade

Ok, i posted this earlier but I don't think I was clear enough to get an answer. I recently did a clean install of Snow Leopard and a fresh install of my Production Studio CS4. Upon getting it all installed, I realized that After Effects will NOT open at all. It just bounces on the Dock a few times and then stops. Then after that, when you click on it, it bounces once, then stops. Every other program works great, only after effects is not working. Why is this? Is there something I need to do? I reeinstalled just the AE and downloaded the newest update, still, the same thing. I would appreciate any suggestions to get it running.

I experienced this when upgrading to Snow Leopard myself.
After Effects is one of many, many applications which require Rosetta to be installed. In Snow Leopard, Rosetta is an optional install on the disk. So just make sure you install it.
Now, the thing also is that once Rosetta is installed, the OS still seems to have AE flagged as an app which requires a missing component to launch. This was fixed after a couple of restarts, in my case.

Old address book will not open in Snow Leopard

After upgrading to SL, attempting to access AB in the dock brings up the message "This version of Address Book will not open in this operating system. You have Address Book version 4.1.2". Querying Apple Support brought suggestions from reinstalling just Address Book to utilizing Time Machine. Solution was incredibly simple.
When upgrading to SL, the OS upgraded AB...but only in Applications. If you're getting this message, go to Applications and click on AB there. If it opens, just delete AB in the Dock, then transfer the new, updated AB to the dock, and you're all set.

Somehow you've retained an old version of Addressbook (version 5.0.3). The current version is 6.1
Look in the apps folder to see if you have the current version, the dock icon may be pointing to the old version.
Regards,
Captfred

Safari 4.0.3 will not open in Snow Leopard

I did the Snow Leopard upgrade on Friday, and this morning I tried to open Safari 4.0.3. I can't. I get the following error:
"You can't use this version of the application Safari with this version of Mac OS X. You have Safari 4.0.3".
I also cannot download and reinstall it, it says "Safari can't be installed on this disk. This update requires Mac OS X 10.5.8 or newer." Huh, here I thought 10.6 would be considered "newer"...
I can open earlier versions of Safari (3 and lower) just fine.
Help?

Hi,
I had your same problem and I just solved it a few minutes ago: in my OSX 10.5 Applications menu (so before upgrading) some time ago I moved all my web related apps in a folder called "Internet".
When this morning I upgraded to 10.6 the installation process put all the new web stuff (Safari, iChat, Mail...) in the root of Applications folder: that's the problem, now you have both versions on your mac, the new in the Applications folder and the old ones in the subdirectory, and when you click on the icon in the dock you are tryin to execute the old app.
To solve this just move the new apps (those in the Applications menu) in the subfolder (or anywhere you have old versions) and overwrite old apps.
Hope this works also for you.
(And hope I was clear enough, sorry for my poor english )
Andrea

After installing the OS 10.10.3 update iTunes will not open. Re-downloading iTunes and re-installing did not help.

After downloading and installing OS 10.10.3 iTunes will not open. Spotlight does not find it. I have repaired permissions, re-downloaded iTunes, and re-installed it. The problem remains. ITunes appears in the directory of Applications, the update shown in the info in Finder. Double clicking does not open it.

kjo04 wrote:
After installing snow leopard 10.6.8 my mail application will not open. It says you can not use this version of the application Mail with this OS X. You have Mail 3.6. What do I do? I thought everything would just automatically update... am I doing something wrong?
I suggest visiting the following Apple Support Communities Thread, your problem is similar to the one described there...
Re: Just installed snow leopard but i can't use mail b/c 3.6 version

I have a 1st generation MacBook Pro and I recently downloaded OS X Maverick. My iTunes will not open because it says i need a 64 bit version. Already followed the promted instructions but no luck. Any suggestions??

I have a 1st generation MacBook Pro and I recently downloaded OS X Maverick. My iTunes will not open because it says i need a 64 bit version. Already followed the promted instructions but no luck. Any suggestions??

Oh, you do have the C2D! That's great!
I'm no technical expert, I just like to help out whenever or wherever I can so... I don't know if this can help you, but let me tell you about how I got my Snow Leopard to run in 64 bit mode. When I got my (late 2008) iMac it was running in 32 bit mode under Tiger (2.4 GHz/Core 2 Duo). I eventually upgraded to Snow Leopard & it was running in 32 bit mode (by default) w/1 GB RAM.
Somewhere along the line, I happened to watch a YouTube Video that showed how to upgrade an iMac's RAM, so I ordered two - 2GB sticks of Crucial RAM and then - under the guidance of the 14 or 15 year-old young man who posted the video on YouTube; wearing a rather fashionable static-electricity-neutralizer-wrist-strap, I removed 1GB of RAM & plugged in the 4GBs of RAM. So - boom like that, it was like I bought a brand new machine.
It was over a year later when I stumbled across a way to boot Snow Leopard into 64 bit mode. Turns out that if you boot while holding down the 6 & 4 key combo (the ones above the QWERTY keys), then the machine runs in 64 bit mode. Go figure. Now my Snow Leopard and just about all of my applications - with the ironic exception of iTunes - runs in 64 bit. iTunes seems fine though; if there's a performance bottleneck, I really can't tell.
Well, that's about it..
I hope that something I've mentioned can help you achieve your overall goal.
Finally, it's hard to jump onto a train, a large cat, or a surfboard that's already moving. But don't be surprised when someone a fraction of your age shows you how to.
Best Regards,
mm~

My newly updated itunes will not open

To Whom this may concern,
I have a 15" mac book pro laptop, running snow leopard operating system. I updated my Itunes account about 2 days ago when my security updated popped up, and now i cannot open my itunes. When I click on the itunes icon to open it, it pops up this box that has no writing, however it has a button to press ok, and my itunes will not open. I have tried restarting my computer, i have tried turning off my computer. Please Help!

Hello Ms. Dunbar,
I recommend that we complete uninstall iTunes from your computer, then reinstall the latest version from www.apple.com/itunes
For steps on uninstalling, please follow this resource:
iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X 10.6.8 or Earlier
http://support.apple.com/kb/HT1747
Thanks,
Matt M.

I have a laptop using OSX 10.5.8, iTunes v. 10.6.3 and Quicktime 7.7. iTunes will not open. It says it requires QuickTime 7.5.5 or later. I've tried reinstalling each of them. No success. Don't know what to try next.

I have a laptop using OSX 10.5.8, iTunes v. 10.6.3 and Quicktime 7.7. iTunes will not open. It says it requires QuickTime 7.5.5 or later. I've tried reinstalling each of them. No success. Don't know what to try next.

QuickTime 7.5.5 for Leopard - http://support.apple.com/kb/DL27
QuickTime 7.7 for Leopard - http://support.apple.com/kb/dl761
= New version of Quicktime installed but application reports it needs to have that version installed =
Open Application > Utilities > System Profiler and check the Quicktime version in Frameworks vs. the version in Applications. One person had re-installed their operating system. It had kept the newer Player application but had reverted to an earlier version of the underlying support framework files which many applications utilize. Re-installing Quicktime 7.7 took care of the problem. Do this manually, not with Software Update.
Installation get stuck at "configuring installation" - https://discussions.apple.com/thread/2592979?threadID=2592979 - uninstall Quicktime before installing.

My Itunes will not open, please help

I am running version 10.7.0.21 - since upgrade itunes will not open. I have visited the support site and done many things to get this working - taken hours of my time I do not have, including setting up a new user and same result.
My PC is running Windows 7. I need my itunes as I have 4 ipods and 3 iphones - I need to back up a phone as I have just upgraded,
One error I seem to have caught is as follows:
Problem Event Name     BEX
Application     itunes.exe
Version     10.7.0.21
timestamp     504d85d9
Fault Module Name Quicktime.qts_unloaded
Fault Module Version     0.0.0.0.
If someone has some suggestions, it would be much appreciated.

You're posting in the wrong area. This is the Mac OS X Lion area.
Post in the iTunes area.

My itunes will not open at all. it occasionally will open but when i plug my iphone into it the program freezes and crashes. please help as soon as possible

my itunes will not open at all. it occasionally will open but when i plug my iphone into it the program freezes and crashes. please help as soon as possible

i think i might have a solution... i have windows vista and after i installed to latest itunes update everytime i tried to open it it would freeze. I tried everything, including uninstalling itunes and all of its components and reinstalled it numerous times. So i went to the itunes folder in my folders, not on itunes, and i deleted my itunes library and playlists. After that it worked just fine, all of my music was deleted but luckily i had my files saved elsewhere.
I hope this helped! I know its frustrating and APPLE/ITUNES NEED TO FIX THE PROBLEM!!!!

TS1717 Started a software update this morning which didn't work. Now Itunes will not open at all. I get the following message."The program can't state becasue MSVCR80.dll is missing from your computer."

Started a Itunes software update this morning which didn't work. Now Itunes will not open at all. I get the following message."The program can't state becasue MSVCR80.dll is missing from your computer."

There are a couple of options that I know of to fix the issue.
One is listed in this thread - https://discussions.apple.com/message/24606478#24606478 - and involves uninstalling iTunes and related components and then re-installing iTunes. You will need to read the instructions in the thread to see the correct uninstall order.
Second option is use System Restore to set your system back to a date prior to the iTunes update. I did this before finding the thread mentioned above.
Not sure exactly what the problem is but I know, after a search, that MSVCR80.dll was indeed already installed on my computer.
Message was edited by: karivers

Itunes will not open at all

hey guys,
ever since I've reinstalled my pc with windows xp pro sp3, my itunes will not open at all.
every time i click on itunes.exe it does not do anything. It does give me the hourglass icon as if my pc is working on it. but then it disappears without any itunes response.
to fix this issue, I have tried any possible method that i could find on the internet. even called the support center but they were not able to help me either.
I have tried to reinstall itunes *(no effect)*
did something with the cryptographic something in the administrative tools menu *(no effect)*
I have deleted the itunes installer cache *(no effect)*
I installed any older versions,( btw 7 does not work either)but after updating it *(no effect)*
itunes 6 does work; but since i have an iphone it is completely useless for me. so *(no effect)*
the strange thing is that itunes.exe does appear in the "processes" tab in task manager, but it does not show in the "applications" tab.
and every time I shut down my pc, I get the windows message that itunes is shutting down.
If you have any other suggestions, please be so kind help me.
this is driving me nuts. It's been going on for two months now.
Kind regards,
Bart
Message was edited by: Pleinvrees

Pleinvrees
I am not sure if I have this right from all those posts.
When you try to start iTunes, there is no error message and you can see iTunes.exe persisting on the processes tab of the task manager.
If that is your probelm it is commonly do to a problem with cryptographic services.
Before looking into that there is a quick thing to try:
http://support.apple.com/kb/TS1776?viewlocale=en_US
If that's not it, work carefully through *method 4* in the following article:
http://support.microsoft.com/kb/822798
Make a careful note of any error messages you get, this is important. post back the names of any dlls mentioned in error messages.
If you don't get any error messages try starting iTunes.

Error R6034 during update. iTunes will not open due to error.

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Try updating your QuickTime Player to the latest version. Does that clear up the DEP errors in iTunes?

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Hello, sarahehines.
Thank you for visiting Apple Support Communities.
Here are the steps I would recommend going through as they should resolve the issue.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Jason H.

ITunes will not open in Snow Leopard

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