ITunes will not open, install or uninstall
When I attempt to open iTunes a window pops up saying "please wait while Windows is configuring iTunes" then it says "error writing to file C:\Program Files\itunes\itunes.resources\itunes.dll verify that you have access to that directory".
I also tried to download the new version of iTunes and install it at least five times, but it won’t finish the installation. It says "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. Error code 2330. It says the same thing when I try to uninstall iTunes.
This just started happening recently out of the blue. Someone please help me out this is driving me crazy!!
This article from the apple support website might help
http://docs.info.apple.com/article.html?artnum=93976
Also, make sure you are in the original administrator account on your computer.
Similar Messages
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What is going on - my itunes will not open?
All of a sudden, my Itunes will not open? Have uninstalled, reinstalled, etc. no difference...
SO you get no error message when you try to launch iTunes, Just a brief flash of the hour glass then nothing?
After trying to launch iTune, go to the task manager and look to see if you can see iTunes.exe running on the processes tab.
If so, here is a troubleshooting method for this particular type of launch failure. This is a diagnostic process aimed at finding the cause of the problem. You will need to post pack with information about what happened when you tried the various steps. Once the cause of the problem is identified, we can look for a solution.
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Troubleshooting silent launch failure in Windows XP
Before checking if iTunes works, restart your PC or close the iTunes.exe process with task manager if it is running.
A couple of simple things to try:
http://support.apple.com/kb/TS1776?viewlocale=en_US
Stop the bonjour service, this FAQ has instructions:
http://support.apple.com/kb/HT2250?viewlocale=en_US
But usually it is due to a problem with cryptographic services.
Check to see if you have your smart card service and that it is not set to disabled. For some reason iTunes needs it.
Start>>Run>>Services.msc
you should find the smart card service in the list. Report back with your findings.
Malware can interfere with cryptographic services and also prevent a resolution so it is important to check that your system is clean before proceeding: Run a virus and spyware scan with up to date definitions.
Then work through *Method 4* in the following link:
http://support.microsoft.com/kb/822798
You should be able to copy and paste the individual lines to save on typing.
Make a careful note of any error messages you get, they are important for diagnosis. Report back any error messages especially the names of any dlls mentioned.
If there are no errors try starting iTunes.
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I just downloaded and installed the new iTunes on a Toshiba Satelite of some age. It was just completely reformated and updated with XP. iTunes will not open. The terms page comes up and when I agree it disappears. I have uninstalled and reinstalled.
Perhaps something here will help:
http://support.apple.com/kb/TS1421
Regards. -
My itunes will not open at all - I repeatedly get the message"itunes library is corrupted...not installed correctly...please reinstall itunes" I have tried opening all my itunes folders but nothing will even open.
Let's try a repair install of iTunes first.
Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
Can you launch your iTunes now? -
Installed 10.4 update and itunes will not open
Installed itunes10.4 32 bit version - after successful installation itunes will not open
any advise?Update to my last post. I have finally "fixed" whatever problem was causing the Apple software products to malfunction on my PC, Windows Vista 32 Bit SP2. After updating to iTunes 10.4 and Safari 5.1, a series of error messages would appear:1) AppleSyncNotifier.exe 2) iTuneshelper.exe 3) iTunes Failed to properly install - Error 7 (Windows error 126). I had tried uninstalling and reinstalling iTunes & Safari as well as downdating iTunes to an earlier version, but this had all failed to correct the problem and the error messages still appeared when the programs were suppose to have been removed.
I ended up using the Windows Program Manager (in Control Panel) to remove every single Apple product from my PC, including the Apple Installer. Then I restarted the system. Taking bits and pieces of advice from this forum, I started the system, went to the Apple website, downloaded and SAVED the newest iTunes version (which includes QuickTime), but did not run the program. Then I disconnected from the net, turned off all virus and firewall protections, and finally installed the saved iTunes program. It took an extraordinarily long time to complete the install, but I was able to restore my libraries from my iPod Touch (4th gen) by performing a simple sync. I reconnected to the net and updated the device software . . . so far, so good [knock on wood], no error messages yet. I will add each of the removed programs as they are needed in the future so that whatever conflict exists can be fixed - until then, I'm at least happy to have iTunes back! Hope this is helpful to someone and saves them the 4 hours it took me to get back on track -
My itunes will not open, it displays an error that MSVCR80.dll is missing. I tried reinstalling itunes but it fails because the service is not able to start.
Same thing happened to me. I ended up completely uninstalling itunes then downloaded it again from http://www.apple.com/itunes/. If you're using firefox, for some reason itunes will not download and I don't know if using googlechrome will also have problems,so just to be sure that it will work on your first try, use internet explorer when you download itunes. Good LUCK!!
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After downloading and installing OS 10.10.3 iTunes will not open. Spotlight does not find it. I have repaired permissions, re-downloaded iTunes, and re-installed it. The problem remains. ITunes appears in the directory of Applications, the update shown in the info in Finder. Double clicking does not open it.
kjo04 wrote:
After installing snow leopard 10.6.8 my mail application will not open. It says you can not use this version of the application Mail with this OS X. You have Mail 3.6. What do I do? I thought everything would just automatically update... am I doing something wrong?
I suggest visiting the following Apple Support Communities Thread, your problem is similar to the one described there...
Re: Just installed snow leopard but i can't use mail b/c 3.6 version -
after an update itunes will not open. there is a missing msvcr80.dll i tried to re install itunes and now it says check system services. I have full admin to pc
turingtest2 post 01/2014: MSVCR80.dll missing, cannot install iTunes - https://discussions.apple.com/message/24618776
iTunes for Windows: Missing MSVCR80.dll - https://sites.google.com/site/appleclubfhs/support/advice-and-articles/itunes-wi ndows-missing-msvcr80-dll - install as administrator. -
iTunes will not open on my Windows 7 computer. I've uninstalled it and reinstalled it, but it still won't open. I'm trying to synch my iPad and iPhone, which I haven't done for awhile, but right now I'm having no luck. I'm sure there is a switch I need to turn on or off, but have no idea where to find it. Can someone help?
In the course of your troubleshooting to date, have you worked through the following document?
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues -
Itunes will not open have removed and re-installed still no joy
itunes will not open have removed and re-installed but still no joy
Hello SharlaCerr,
The article linked below provides some helpful troubleshooting steps that can help get iTunes running on your computer.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen -
Just installed security update 2014-002, now Itunes will not open, I have rebooted twice with no effect, I don't know what else to do to get my itunes back. Need help please
Believe I've firxed my problem, at least, ITunes is now working again. I followed the information provided from a couple of posts on this thread, (1) re restarting with command-s held down; did it twice, made no differerence; (2) manually re-installed the Security update; no difference; each time restarting, no effect; (3) shutdown the computer; I did for 35 minutes, upon restart, ITunes is back to normal, seems to be working fine. Turning the computer off must clear the cache?
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I thought I was installing an update and now iTunes will not open on my computer... HELP!!!!
Others are more likely to help if you stop needlessly repeating yourself and provide some details.
What operating system? Windows (XP, Vista, 7) Mac
Any errors?
Also, try doing a search either here or via Google, you are more likely to get a faster resolution as there is no need to wait on others to respond. -
I have tried to install the latest version of itunes to my PC on Windows Vista & I keep getting - "Runtime Error!" R6034 & itunes will not open.
I have tried re-installing itunes but it is the same.....any advice?Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
Itunes will not open after flip4mac installed
I am running the newest itunes on my mac. downloaded the newest version of flip4mac. itunes was running fine, then after closing it, would not reopen. spinning wheel and 'not responding'. rebooted, same thing. uninstalled flip4mac, itunes worked fine. redownloaded flip4mac and same thing. is there a fix for this conflict? i present medical talks and need to be able to use wmv files in ppt, but that requires flip4mac (perian does not do it). help???
im a total mac n00b i installed a new security update last night and now my itunes will not work ive tried uninstalling an reinstalling the newest version ive also downgraded. i dont know how to fix this any help would be awesome
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HT1926 Itunes will not open anymore. I get a message that MSVCR80.dll is not installed. Help!
My Itunes will not open. I've tried repairing it and uninstalling and reinstalling with no luck.
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
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