ITunes will not open it keeps saying that htere is an error

every time i click on itunes an error report pops up and after i send the error it still does not work, i have reinstalled itunes several times and it still is not working... does anyone know what i should do?

If the error is "iTunes has experienced an error and needs to close. Do you want to send the error to Microsoft?" go to the link below and follow the steps for uninstalling quicktime and repairing iTunes
http://docs.info.apple.com/article.html?artnum=302372,

Similar Messages

  • For some reason my itunes will not open because it says that I need Quicktime 7.5.5 or later which I have installed. Any suggestions?

    I recently had my computer cleared out and for some reason I am getting an error when I try to open my iTunes. It says that I need to install Quicktime 7.5.5 or later which I have installed and I keep getting this error mesage. Any suggestions?
    Also I am opporating MacOS 10.5  Do I have to buy the software from the store or can be be downloaded off the apple site? I have heard that you need the actual software from a retailer?
    RB

    Hi, try this...
    http://www.apple.com/itunes/download/

  • I have a laptop using OSX 10.5.8, iTunes v. 10.6.3 and Quicktime 7.7.  iTunes will not open.  It says it requires QuickTime 7.5.5 or later.  I've tried reinstalling each of them.  No success.  Don't know what to try next.

    I have a laptop using OSX 10.5.8, iTunes v. 10.6.3 and Quicktime 7.7.  iTunes will not open.  It says it requires QuickTime 7.5.5 or later.  I've tried reinstalling each of them.  No success.  Don't know what to try next.

    QuickTime 7.5.5 for Leopard - http://support.apple.com/kb/DL27
    QuickTime 7.7 for Leopard - http://support.apple.com/kb/dl761
    = New version of Quicktime installed but application reports it needs to have that version installed =
    Open Application > Utilities > System Profiler and check the Quicktime version in Frameworks vs. the version in Applications.  One person had re-installed their operating system.  It had kept the newer Player application but had reverted to an earlier version of the underlying support framework files which many applications utilize.  Re-installing Quicktime 7.7 took care of the problem.  Do this manually, not with Software Update.
    Installation get stuck at "configuring installation" - https://discussions.apple.com/thread/2592979?threadID=2592979  - uninstall Quicktime before installing.

  • I have a 1st generation MacBook Pro and I recently downloaded OS X Maverick.  My iTunes will not open because it says i need a 64 bit version.  Already followed the promted instructions but no luck.  Any suggestions??

    I have a 1st generation MacBook Pro and I recently downloaded OS X Maverick.  My iTunes will not open because it says i need a 64 bit version.  Already followed the promted instructions but no luck.  Any suggestions??

    Oh, you do have the C2D! That's great!
    I'm no technical expert, I just like to help out whenever or wherever I can so... I don't know if this can help you, but let me tell you about how I got my Snow Leopard to run in 64 bit mode. When I got my (late 2008) iMac it was running in 32 bit mode under Tiger (2.4 GHz/Core 2 Duo). I eventually upgraded to Snow Leopard & it was running in 32 bit mode (by default) w/1 GB RAM.  
    Somewhere along the line, I happened to watch a YouTube Video that showed how to upgrade an iMac's RAM, so I ordered two - 2GB sticks of Crucial RAM and then - under the guidance of the 14 or 15 year-old young man who posted the video on YouTube; wearing a rather fashionable static-electricity-neutralizer-wrist-strap, I removed 1GB of RAM & plugged in the 4GBs of RAM. So - boom like that, it was like I bought a brand new machine.
    It was over a year later when I stumbled across a way to boot Snow Leopard into 64 bit mode. Turns out that if you boot while holding down the 6 & 4 key combo (the ones above the QWERTY keys), then the machine runs in 64 bit mode. Go figure. Now my Snow Leopard and just about all of my applications - with the ironic exception of iTunes - runs in 64 bit. iTunes seems fine though; if there's a performance bottleneck, I really can't tell.
    Well, that's about it..
    I hope that something I've mentioned can help you achieve your overall goal.
    Finally, it's hard to jump onto a train, a large cat, or a surfboard that's already moving. But don't be surprised when someone a fraction of your age shows you how to.
    Best Regards,
    mm~

  • My itunes will not open cause it says itunes requires quicktime 7.5.5 or later but i have quicktime 7.2

    My itunes will not open cause it says itunes requires quicktume 7.5.5 or later but i have quicktime 7.2 installed already on my mac

    Hi, try this...
    http://www.apple.com/itunes/download/

  • Our iTunes will not open.  It reads that we need the English version? Please help.

    Our iTunes will not open.  It reads that we need the English version? Please help. 
    If I download a new iTunes will I lose everything we have?

    Same issue for me.  Was running 10.5.3 due to the bug in 10.6 with Apple TV.  Upgraded to 10.6.1 since it was supposed to solve the issues.  ANd no I can;t open iTunes at all.
    Annoyed that 10.6 was shipped with the bug with the Apple TV sortting of titles.
    Really p*ssed off that 10.6.1 which was supposed to fix this has totally borken iTunes for me.
    Time to try to revert to 10.5.3 again.
    Apple, what's happened with Q/A.
    (My setup - latest patched Lion, upgraded via Automatic update; so nothing out of the ordinary.)

  • TS2834 I've been using the mail app that came with my Mac for over a year. Out of the blue, it will not open and keeps saying "Mail cannot open because of a problem" and something about not being compatible ??? Help! I miss my mail

    I've been using the mail app that came with my Mac for over a year. Out of the blue, it will not open and keeps giving me an error like "Mail cannot open because of an error and something about it not being compatible. Please help! I miss my mail

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • HT1933 Hi I have just bought a book on iBooks but it will not open as it says that it is not of the right format. Please help resolve this.

    Hi I am new to iBooks. I have just downloaded my first book. When I go to open it, it says that the book is either formatted incorrectly or not in a format that iBooks can open. Which is weird as I just bought it from iBooks!
    Help please.

    This just happened to me and iTunes support said they would send to Apple to investigate and reimbursed me for the books. I went back on my iPad and deleted the books and I got an iCloud icon with a down arrow after I deleted. When I clicked on the iCloud icon, the book downloaded and I was able to read it.

  • When i ran itunes latest update i got a virus from it and now itunes will not open as it says files are missing. i was able to get rid of the virus.

    When I ran an itunes update yesterday it downloaded a virus with it. Was able to remove the virus but itunes will not run now as it says certain files are misssing. What do I do now?

    Where did you download the update from?
    You may have to uninstall iTunes and re-install it from apple.com/itunes
    Here is the article for uninstalling iTunes for Windows XP:  http://support.apple.com/kb/ht1925
    And the article for Windows Vista/7: http://support.apple.com/kb/ht1923

  • Itunes will not open on computer says it has stopped working and it must be closed. My computer tells me its an incompatible app. Is there a problem with the new itunes or is it my computer?

    I have recently downloaded the new itunes. My computer will open itunes but then a screen pops up that says Itunes has stopped working and must close. This happens every time and i can not by pass it. I am afraid all my music is gone as well. I found on my computer that its an incompatible app. What does that mean exactly? Was itunes installed incorrectly? I have had itunes on my computer before and worked just fine and had no problems. Is it possibly a computer issue or Itunes? Need help thanks

    Not completely sure. But if you think it is an iTunes issue...... follow through this: Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    ALSO, if you feel like all your music will be gone as well follow through these 2:
    > Downloading past purchases from App Store, iBookstore, and iTunes Store
    > How to use your iPod to move your music to a new computer
    IF YOU THINK ITS A COMPUTER ISSUE, RESTART YOUR COMPUTER BEFORE DOING ALL THIS.

  • After installing new update, my itunes will not open and it says to reinstall it. I did this two or three times and it still won't open. HELP!!!!!!

    After installing the new iTunes update (10.5, if that's the newest update)
    when i try to open iTunes, an error message pops up that says
    iTunes.exe - Entry Point Not Found
    "The procedure entry point
    kCMByteStreamNotification_AvailableLengthChanged could not be
    located in the dynamic link library CoreMedia.dll."
    When I click OK, another message pops up saying
    "iTunes was not installed correctly. Please reinstall iTunes."
    "Error 7 (Windows Error 127)
    I tried reinstalling it several times and the same thing keeps happening.
    WHAT DO I DO?!!!
    Please help!
    Thanks!

    Followed the steps in http://support.apple.com/kb/HT1925?viewlocale=en_US then downloaded and it worked.

  • My itunes won't open, it keeps saying that it cannot open as some files are missing. It has been like it for months and I can't get it working

    Please help, I keep  removing and installing itunes but I still can't open it. Every now and then it will let me in but I can't do everything that I should be able to do.

    I gave my two cents on another forum post, but will also place it here.  I figure why not, more eyes and all that.
    Not sure if you solved your problem, you probably did since there is no follow-up.  But since I am in the midst of this quaundary, I'll give you a little heads up.  I think 13010 might be when iTunes can't find a library.  This does not mean your music is missing as you can have your media folder (containing all your actual iTunes files) and your library folder (the database that organizes all of your media files) in separate locations.   I recently got a new computer and first pointed to the new media location and then also iTunes started to download the itunes library but for some reason deemed it damaged and may have removed it from it's original location as it can no longer find the library folder in that location.
    My problem is this, no other forum post has helped me much in regards to the 13010 error.  I removed the extras and genius files and still got the 13010 error.  I reinstalled iTunes and still the 13010 error.  At this point I am willing to scrap everything just to get a factory fresh version of iTunes and then attempt to import all my old media into it and then reorganize it myself.  But as far as I know, there is no easy way to do this.

  • Itunes will not open because it says the file required to start it is gone.

    I can't get my iTunes to start because it says the file needed to open iTunes was lost,

    What's the precise text of the message, please? (There's a few different ones I can think of that you might be getting.)

  • My iTunes  will not open. It sais that iTunes Library Extras .itdb file is locked on disk or I don't have permission to open it ??

    So I have uninstalled itunes and reinstalled a totally new one. However it keeps throwing the same code " iTunes Library Extras .itdb file is locked on disk or I don't have permission to open it" What can I do? Can anyone please help me?

    So I have uninstalled itunes and reinstalled a totally new one. However it keeps throwing the same code " iTunes Library Extras .itdb file is locked on disk or I don't have permission to open it" What can I do? Can anyone please help me?

  • HT1751 Hi, for some reason my itunes will not open.

    Hi,
    For some reason my itunes will not open.  It says that some required files are missing & to reinstall itunes.  Is there a way to find out what files?  I've tried to reinstall several times and then I got a Runtime error #R6034.  Does anyone have any ideas?
    TIA

    Hello lford64,
    Thank you for the details of the issue you are experiencing with iTunes.  I recommend following the steps below:
    Resolution
    Follow these steps to resolve the issue:
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    I understand that you have already uninstalled iTunes, but when you get to this step, it is important to uninstall iTunes and the related components in the order listed in the link for that step.  You can find the full article here:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

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