Itunes will not open on new computer just purchased???? Im going crazy here

I just purchased a new Gateway computer and I downloaded the new version of Itunes,,,, all of that went well... When I plug my ipod up and when It comes up on the menu bar and I try to open it...it opens a screen that shows My ipod in picture, the version of it, options it shows the capacity of gigs. etc. but it will not open the contents of the ipod so I can move songs around and downloaded new ones onto it....I hope this makes some since..Im lost ..Please help...

Just hit the arrow of the lefthand side of the ipods name then select "Music" below the ipods name

Similar Messages

  • Itunes will not open on new computer

    I am getting an error message "iTunes has encountered a problem and needs to close" whenever I try to open iTunes or when I connect my iPod to my new computer. Help!

    I got that too. I've tried to uninstall and redownload it, but it doesn't work. I also can't get the old version back because I uninstalled itunes. It's ridiculous.
    It said:
    iTunes.exe has generated an errors and will be closed by Windows. You will need to restart the program.

  • Itunes will not open on my computer the icon on desktop  has changed to a white foldertype icon. itunes is listed in programmes on my start menu but will not launch either

    please help
    itunes will not open on my computer the icon on my desktop has changed to a white folder and it is still listed in start programmes but will not launch i am concerned about losing all my downloads

    You music etc should not be affected by problems with the iTunes program, nevertheless it is always a good idea to backup your data.
    You haven't said if there was any error message when you tried to start iTunes. If  there was one please give it in full.
    Also check to see if QuickTime works, iTunes can not work without it. If QuickTime doesn't work, it has to be fixed before worrying about iTunes.
    Then restart your PC and open your Task manger and select the Processes tab.
    Try to start iTunes, does iTunes.exe appear on the processes tab? If so does it disappear again or remain although the programs does not open?

  • How do i cancel my iTunes Match subscription when iTunes will not open on my computer anymore?

    I recently deleted some programs on my computer, several of which I probably shoudn't have, and no iTunes will not open or function at all on my computer. I do not wish to continue using iTunes as I have switched phones, therefore I do not want to be automatically resubscribed to iTunes Match when this subscription ends. The only way I see iTunes working again on my computer requires several hours of searching through .dll files, and a complete system restore as a last resort, but I really dont want to do that just to install a program I dont want to cancel a service I no longer need, then uninstall that program. Is there any way to do this through apple support, online, etc...? It seems so easy to do, I just dont see any options anywhere.
    Thanks

    Hello ktkayaker
    In order to cancel iTunes Match, you would need to do within iTunes. Try just creating a new user and then see if iTunes opens up so you can cancel it. I have provided other article that will give some troubleshooting steps to resolve your issues.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    iTunes Store: Subscribing to iTunes Match
    http://support.apple.com/kb/ht4914
    To turn off Auto-Renew for iTunes Match
    iTunes Match will automatically renew your subscription at the end of your 1 year subscription by default. To turn off Auto-Renew:
    Open the latest version of iTunes.
    Choose Store > Sign In.
    Enter your Apple ID and password, and click Sign In.
    Choose Store > View My Account. You may be asked to re-enter your Apple ID password.
    In the "iTunes in the Cloud" section, click Turn Off Auto-Renew to the right of iTunes Match.
    Regards,
    -Norm G.

  • Itunes will not open on my computer

    iTunes will not open on my computer

    Hi I have the same problem. I had not used itunes for a while wanted to use it and so decided to install the update, when i tried i got an error message. When i went in the itunes directory there seemed to be no exe file i do not know why certainly consciously i did not eliminate it. So i tried downloading from the apple site which i was able to do and ran the file and confirmed the installation was complete. However itunes did not open. I tried to diagnose and it seems that there is a compatability issue whatever that means in terms of solving the problem. I tried rerunning the program and it asked whether i should replace the files not working but again after completion of installation nothing happens. any ideas would be greatly appreciated thanks

  • MY ITUNES WILL NOT OPEN- I'VE TRIED JUST ABOUT EVERYTHING HELP ME PLEASE!!!

    I am so depressed and angry..My beloved Itunes is not opening. I get the error report: "itunes has encountered a problem and needs to shut down sorry for the inconvience"
    I've tried the misconfig option,uninstalling and reinstalling the itunes, rebooting, uninstalling and reinstalling quicktime, i did the delete temp option,just about everything I've tried- please to anyone who can help me, give me your solutions please I'm begging you- I never been so lost with out my ipod/itunes...
    ANything you guys know that may help is fine..I'm in need of help!!!!!!!!!!!!!!!!!!!!

    OK, I've been messin with this for about 4 hours now, I finally found the solution to my problem and would like to share in hopes of helping. Every time I tried to open itunes I recieved this error message:
    "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience."
    If you were in the middle of something, the information you were working on might be lost.
    Please tell microsoft about the problem.
    We have created an error report that you can send to us. We will treat this report as confidential and anonymous.
    <send error report> <don't send error reptort>
    I sent the error report ... and eventually got this link http://docs.info.apple.com/article.html?artnum=302372
    Which basically lays out my whole problem - and I did all of the suggested steps but still...
    same message... same problem... and no solution.
    I came to the mssg boards and tried all these suggested steps that are on this post to no avail. Reinstalled everything over and over. Then I found this:
    for itunes 6.0.x, the first thing i check for with one of those is a broken quicktime. does your quicktime currently launch, or does it give you an error message?
    try a careful standalone QT 7.0.3 reinstall.
    http://www.apple.com/quicktime/download/standalone.html
    I went and downloaded the standalone quicktime, installed it. Opened the quicktime program to make sure it worked, which it did, then tried itunes again.......
    WALLLA IT WORKS!!!! Finally
    hope this might help, good luck.

  • Bridge CS5 will not open on new computer

    I deactivated ps cs5 on my old computer and used my ps cs5 upgrade disk to install it on my new win 7 ultimate computer. It should be clean install but I did migrate many files from the old win xp computer with windows easy transfer. Bridge will not open and I can not find it listed in my programs. I tried to run my old cs4 upgrade disk and it shows that I have bridge cs4 installed even though I never installed ps cs4 on this machine. Is it possible that some old migrated files are now blocking bridge cs5 from opening? I tried to reset preferences by holding the ctrl key and clicking on bridge but nothing will open. Would this be solved by upgrading to CS6 or will I still have the same issue if bridge cs5 does not open? I tried to run the bridge cs5 update but it will not install. I do not get any error message at any time. Adobe support advisor found an unnamed error but can not recommend a solution.

    I ran the creative suite cleaner and removed all files from cs3, cs4. But they are still there listed in c>programfiles (x86)>adobe. I can see adobe bridge cs4 and adobe bridge cs5. when i run bridge.exe from adobe bridge cs5 folder it opens bridge cs5. but i cannot open bridge while ps cs5 is open. I can't seem to delete the cs4 files as it says i need administrator rights, which are somehow not available.
    Update: Somehow it did work, even though the cs4 program files are still there. I opened mini bridge from within cs5 and it said something to the effect that it needed to close cs4 bridge and use cs5, i clicked okay and my files were displayed in mini bridge cs5. I closed that and then clicked the bridge icon from within ps cs5 and bridge cs5 opened. I guess I changed the preferences somehow. Thanks for your answer and suggestion, which may well have been the solution or it led me to the correct step. The big point is that I avoided the big reinstall I dreaded after two days of getting cs5 set up with all plug-ins,etc installed. Thanks for your help!

  • Itunes will not open on mc computer

    ituens will not open on my computer

    Hi I have the same problem. I had not used itunes for a while wanted to use it and so decided to install the update, when i tried i got an error message. When i went in the itunes directory there seemed to be no exe file i do not know why certainly consciously i did not eliminate it. So i tried downloading from the apple site which i was able to do and ran the file and confirmed the installation was complete. However itunes did not open. I tried to diagnose and it seems that there is a compatability issue whatever that means in terms of solving the problem. I tried rerunning the program and it asked whether i should replace the files not working but again after completion of installation nothing happens. any ideas would be greatly appreciated thanks

  • HT1349 itunes will not open on my computer, and says I need to reinstall it.  When I try to reinstall itunes I get an error message error #2502 and error #2503

    When I try to open itunes I get a message that says that itunes is corupt and I needto reinstall it.  When I try to reinstall itunes Iget two error messages; error #2502 and error #2503.  How can I get itunes to work?

    Many thanks.
    Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
    Let's try something relatively simple first. Restart the PC. Head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
    If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (Although the procedure is for Vista and 7 and you've got XP, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
    Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever

  • My itunes will not open on my computer! I've uninstalled/re-installed my intunes 10.4 and quicktime countless of times, and nothing is working. Everytime I try to open my itunes it says "Quicktime error 2096", then tells me to reinstall itunes. Help?!...

    Title pretty much sums it up. I'm getting very frustrated. I've tried turning off the compatability of my Quicktime, and nothing is changed. Can anyone figure out the problem? I can't find an answer anywhere.

    Yea i got that same message to Quicktime failed to initialize (error-2096) Quicktime is required to run itunes.Please reinstall itunes, which i did so many times which did'nt work and so i started reading some of the articles on this site. there was one article i read which says right click on quicktimeplayer and click on properties then click compatibilty tab and deselect checkbox or boxes but i only deseleted one box which reads windows vista .windows 2000 or 95 or whatever so i did that opened up itunes again and still i got the same error message then i started thinkin i wonder if i should do the same thing on the itunes player click on properties, click compatibilty tab then deselect box so i did. Open up itunes hey hey presto it open up alrighty only problem i lost all my music but lucklie at backed them up on another hardrive, on my ipod & Cds...Hopefully this will help you out or anyone else...

  • Itunes will not open on my computer. The task manager is empty when I try to open it. How do I fix it??

    I tried to open iTunes and my computer won't even aknowlege the program. I tested it with the task manager open and it won't register. Is there anyway to fix this easily or even at all?

    download again and re-install, it works

  • ITunes will not open on my computer. It's giving me a strange error message 0x80092013

    I can access my library, but not the iTunes store. The error message that is showing up is 0x80092013. What's going on? How can I fix it?

    Hi there MrsBrown87,
    You may find the troubleshooting steps in the article below helpful.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    -Griff W. 

  • Bought iPad, but iTunes will not open in Windows 7.  Old version of iTunes was loaded from Windows XP SP 2.  Help

    The new version of iTunes will not open on new computer with Windows 7.  Old version of iTunes was Windows XP SP2 carried over from old computer.  There seems to be some type of color incompatability.  Any help?

    Uninstalled old iTunes, deleted all old iTunes files in Program Files folder, except two that would not delete, and deleted all iTunes I could find in the registry.  Downloaded and install latest version of iTunes.  iTunes will open and quickly close with black windows, twice.  Troubleshooting says "incompatible Application."  Any suggestions?
    susan1945

  • I thought I was installing an update and now iTunes will not open? HELP!!!!!, I thought I was installing an update and now iTunes will not open? HELP!!!!!

    I thought I was installing an update and now iTunes will not open on my computer... HELP!!!!

    Others are more likely to help if you stop needlessly repeating yourself and provide some details.
    What operating system? Windows (XP, Vista, 7) Mac
    Any errors?
    Also, try doing a search either here or via Google, you are more likely to get a faster resolution as there is no need to wait on others to respond.    

  • I just got a new Ipod and had to update my Itunes to a newer version to use it. But now Itunes app will not open on my computer. What do I do?

    I just got a new Ipod and had to update my itunes. Now my itunes will not open. I have a MacBook 4,1 with Mac OS X 10.6.8.

    On your phone: Settings>General>Reset>Erase All Content & Settings. Should take but a minute & the phone will look just like it did when first taken out of the box.
    If you're gonna use the phone on the same computer your son uses, read through this:
    http://support.apple.com/kb/HT1495

Maybe you are looking for

  • Firefox crashed and now won't open - it freezes and I have to keep force quitting it.

    I have uninstalled and re installed firefox on my macbook. I have restarted my computer. It started crashing when a friend asked me to video chat on facebook. I tried three times and firfox wouldn't comply so I went to safari. when I came back to fir

  • Clock App: No Barcelona in World Clock?!?

    Why is Barcelona not an option in world clock? Am I the only one missing this city as an option?

  • Printing 'ledger' is grayed out

    I found this problem in a couple of archived discussions, but I couldn't find an answer. I recently had my work computer upgraded from an old imac to a macbook with snowleopard. Everyone in the office is able to use the printer from a shared network,

  • Running 32bit pbsetup on 64bit l

    I need to run the 32bit version of pbsetup on 64bit arch linux because the game I want is not on the 64bit version. When I try to run the 32bit version I get this error message ./pbsetup.run: error while loading shared libraries: libgtk-x11-2.0.so.0:

  • Back up and data access

    Hi There I am looking for some advice I have several devices at home from a couple of iPhones, a couple of iPads and an Apple Mac Pro laptop. I back up everything on the laptop but this is now getting full as I have a lot of pictures, music and video