Itunes will not open. Problem Report: Exception Type: EXC_BAD_ACCESS.....

Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000001540067
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
what do I do?

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My itunes will not open in Windows Vista, I have tried everything suggested on the apple website, there is some type of plug-in issue..can someone please help me?

Hello,
I need help! My itunes will not open in Windows Vista. I have tried everything suggested by the apple website. Even when I open itunes in safe mode, it still will not allow me to continue. I am assuming when it says something about Plug-ins that has something to do with the problem. Can anyone help me?

Thanks King_Penguin for taking time to read and reply.
I just purchased this movie on Thursday, May 15, so just a few days ago. I have never had any trouble whatsoever since I have been in Vietnam. I have downloaded several movies and even music and they have all synced to my respected Apple products except for this purchase.
Sorry, I don't quite understand what you mean by studios and different versions. Could you please explain?
I checked my purchased list in my purchase history under my account and there are no hidden items.

Itunes will not open- "iTunes has encountered a problem and needs to close"

My iTunes will not open anymore, giving me the error message: "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience." I have uninstalled and reinstalled iTunes several times, and with different versions. Nothing I do seems to work. I have even copied the program files from a friend whose iTunes does work, hoping that would fix it, but to no avail. Has anyone discovered a way to fix this problem. I have a friend who has the same problem, but hasn't been able to fix it either.

What happens when you go into control panel, click on the Quick Tunes config icon, and then select the audio tab? If you get an error, Quick Time is corrupted. Also double check your sound card drivers. Can you play any sound at all? Does Windows Media Player function? What is you anti virus software?

My itunes will not open when I click on the icon. An system error appears. "the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem." Any ideas on how to resolve, I have tried installing

My itunes will not open, it displays an error that MSVCR80.dll is missing. I tried reinstalling itunes but it fails because the service is not able to start.

Same thing happened to me. I ended up completely uninstalling itunes then downloaded it again from http://www.apple.com/itunes/. If you're using firefox, for some reason itunes will not download and I don't know if using googlechrome will also have problems,so just to be sure that it will work on your first try, use internet explorer when you download itunes. Good LUCK!!

My itunes will not open no matter how many times i try! It says its due to a problem. what do i do?

My itunes will not open no matter how many times i try! It says its due to a problem. what do i do?

When you gte requests to locate iTunes.msi like this, the Microsoft Installer Cleanup utility usually fixes it.
Here is a method for removal, clean up and reinstall of iTunes.
== uninstall with cleanup ==
Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Save the files on your PC.
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program. The installer doesn't give any message to confirm the installation.
http://support.microsoft.com/kb/290301/
(To run the program – All Programs>>Windows Install)
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.
===

New version of iTunes will not open says problem with QuickTime

Followed all instructions to unload/reload QuickTime still same problem iTunes will not open due to problem with QT so removed both iTunes and QT and reloades still shows message and will not open iTunes.

Try uninstalling the QuickTime Player application using the Windows Installer Cleanup Utility, as suggested here: http://support.apple.com/kb/HT1926.
Also, *Verify iTunes and related components are completely uninstalled*, as suggested here: http://support.apple.com/kb/ht1925.
Then download and install the latest version of iTunes from here: http://www.apple.com/itunes/download/

I have just had my computer fixed because of viruses but my itunes will not open. The message comes up 'itunes has encountered a problem etc.' Also my library showing music and apps for my ipad is not there.

I have just had my computer fixed because of viruses and now my itunes will not open. It keeps coming up with the message 'itunes has encountered a problem etc.'. Also my library, apps etc will not open. Any suggestions please!

Remove and re-install iTunes. This has no affect on the media that is stored on the computer.
That being said, depending on what was done, it may also be necessary to restore the iTuneslibrary.itl file from the backup of the computer.

What is going on - my itunes will not open?

All of a sudden, my Itunes will not open? Have uninstalled, reinstalled, etc. no difference...

SO you get no error message when you try to launch iTunes, Just a brief flash of the hour glass then nothing?
After trying to launch iTune, go to the task manager and look to see if you can see iTunes.exe running on the processes tab.
If so, here is a troubleshooting method for this particular type of launch failure. This is a diagnostic process aimed at finding the cause of the problem. You will need to post pack with information about what happened when you tried the various steps. Once the cause of the problem is identified, we can look for a solution.
===
Troubleshooting silent launch failure in Windows XP
Before checking if iTunes works, restart your PC or close the iTunes.exe process with task manager if it is running.
A couple of simple things to try:
http://support.apple.com/kb/TS1776?viewlocale=en_US
Stop the bonjour service, this FAQ has instructions:
http://support.apple.com/kb/HT2250?viewlocale=en_US
But usually it is due to a problem with cryptographic services.
Check to see if you have your smart card service and that it is not set to disabled. For some reason iTunes needs it.
Start>>Run>>Services.msc
you should find the smart card service in the list. Report back with your findings.
Malware can interfere with cryptographic services and also prevent a resolution so it is important to check that your system is clean before proceeding: Run a virus and spyware scan with up to date definitions.
Then work through *Method 4* in the following link:
http://support.microsoft.com/kb/822798
You should be able to copy and paste the individual lines to save on typing.
Make a careful note of any error messages you get, they are important for diagnosis. Report back any error messages especially the names of any dlls mentioned.
If there are no errors try starting iTunes.
===

ITunes will not open - hangs up every time

I am running os x 10.8.5, on a mac book pro 2.4 ghz intel core 2 duo.
iTunes will NOT open and run. It starts up, then hangs, nonresponsive, every single time.
NOTE - I already reinstalled iTunes, to no avail.

I have the same problem. This is information from Console (I am not highly technical...):-
18/04/2014 16:23:22.052 digest-service[1043]: digest-request: uid=0
18/04/2014 16:23:22.078 rpcsvchost[1045]: sandbox_init: com.apple.msrpc.netlogon.sb succeeded
18/04/2014 16:23:22.084 digest-service[1043]: digest-request: init request
18/04/2014 16:23:22.086 digest-service[1043]: digest-request: init return domain: IMAC-FF98D9 server: JENNIFER-ROBERTSS-IMAC
18/04/2014 16:23:23.065 configd[18]: network changed: v4(en0+:192.168.1.19) DNS+ Proxy+ SMB+
18/04/2014 16:23:23.073 mDNSResponder[48]: mDNS_RegisterInterface: Frequent transitions for interface en0 (192.168.1.19)
18/04/2014 16:23:28.179 com.apple.launchd[1]: (com.apple.smb.preferences) Throttling respawn: Will start in 4 seconds
18/04/2014 16:23:28.180 com.apple.launchd[1]: (com.apple.smb.preferences) Throttling respawn: Will start in 4 seconds
18/04/2014 16:23:28.291 com.apple.launchd[1]: (com.apple.smb.preferences) Throttling respawn: Will start in 4 seconds
18/04/2014 16:23:32.297 digest-service[1043]: digest-request: uid=0
18/04/2014 16:23:32.298 digest-service[1043]: digest-request: init request
18/04/2014 16:23:32.299 digest-service[1043]: digest-request: init return domain: IMAC-FF98D9 server: JENNIFER-ROBERTSS-IMAC
18/04/2014 16:24:31.624 coreaudiod[182]: Disabled automatic stack shots because audio IO is active
18/04/2014 16:48:44.472 coreaudiod[182]: Enabled automatic stack shots because audio IO is inactive
18/04/2014 16:48:44.591 coreaudiod[182]: Disabled automatic stack shots because audio IO is active
18/04/2014 16:53:22.073 SubmitDiagInfo[1105]: Launched to submit Diagnostics and Usage
18/04/2014 16:53:34.974 SubmitDiagInfo[1105]: Submitted hang report: file://localhost/Library/Logs/DiagnosticReports/iTunes_2014-04-18-112155_Deletion of personal Info
18/04/2014 16:53:36.408 SubmitDiagInfo[1105]: Submitted hang report: file://localhost/Library/Logs/DiagnosticReports/iTunes_2014-04-18-140121_JDeletion of personal Info
18/04/2014 16:53:50.558 SubmitDiagInfo[1105]: SubmitDiagInfo successfully uploaded 69 diagnostic messages.
18/04/2014 16:55:08.333 coreaudiod[182]: Enabled automatic stack shots because audio IO is inactive
18/04/2014 16:55:08.474 coreaudiod[182]: Disabled automatic stack shots because audio IO is active
18/04/2014 16:58:05.358 spindump[1122]: iTunes [1114] didn't gather any samples due to audio running
18/04/2014 16:58:05.369 com.apple.launchd.peruser.501[152]: ([0x0-0xed0ed].com.apple.iTunes[1114]) Exited: Terminated: 15
18/04/2014 16:58:35.370 com.apple.usbmuxd[966]: stopping.
18/04/2014 16:58:35.384 com.apple.usbmuxd[1128]: usbmuxd-327.4 on Feb 12 2014 at 14:54:33, running 64 bit
18/04/2014 16:58:49.000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=1130[GoogleSoftwareUp] clearing CS_VALID
18/04/2014 17:07:20.058 coreaudiod[182]: Enabled automatic stack shots because audio IO is inactive
18/04/2014 17:07:20.064 coreaudiod[182]: Disabled automatic stack shots because audio IO is active
18/04/2014 17:07:40.950 coreaudiod[182]: Enabled automatic stack shots because audio IO is inactive
18/04/2014 17:07:41.092 coreaudiod[182]: Disabled automatic stack shots because audio IO is active
18/04/2014 17:10:18.887 coreservicesd[72]: SendFlattenedData, got error #268435460 (ipc/send) timed out from ::mach_msg(), sending notification kLSNotifyApplicationReady to notificationID=682
18/04/2014 17:10:19.050 coreservicesd[72]: SendFlattenedData, got error #268435460 (ipc/send) timed out from ::mach_msg(), sending notification kLSNotifyApplicationDeath to notificationID=683
18/04/2014 17:14:29.162 coreaudiod[182]: Enabled automatic stack shots because audio IO is inactive
18/04/2014 17:17:12.190 com.apple.launchd.peruser.501[152]: ([0x0-0xf70f7].com.apple.iTunes[1138]) Exited: Terminated: 15
18/04/2014 17:17:15.171 spindump[1161]: Saved hang report for iTunes version 11.1.5 (11.1.5) to /Library/Logs/DiagnosticReports/iTunes_2014-04-18-171715_Deletion of personal Info
18/04/2014 17:17:52.904 com.apple.launchd.peruser.501[152]: ([0x0-0x105105].com.apple.iTunes[1169]) Exited: Terminated: 15
18/04/2014 17:17:56.187 spindump[1172]: Saved hang report for iTunes version 11.1.5 (11.1.5) to /Library/Logs/DiagnosticReports/iTunes_2014-04-18-171756_Deletion of personal Info
18/04/2014 17:19:28.048 Google Chrome[245]: CGSGetWindowOwner: Invalid (NULL) window
18/04/2014 17:22:05.027 Dock[179]: no information back from LS about running process
18/04/2014 17:22:13.076 com.apple.launchd.peruser.501[152]: ([0x0-0x106106].com.apple.iTunes[1179]) Exited: Terminated: 15
1Deletion of personal Info
18/04/2014 17:22:43.077 com.apple.usbmuxd[1128]: stopping.
18/04/2014 17:22:43.090 com.apple.usbmuxd[1202]: usbmuxd-327.4 on Feb 12 2014 at 14:54:33, running 64 bit
18/04/2014 17:25:15.249 spindump[1236]: Saved spin report for iTunes version 11.1.5 (11.1.5) to /Library/Logs/DiagnosticReports/iTunes_2014-04-18-172515_
18/04/2014 17:28:57.471 com.apple.quicklook.satellite[1258]: [QL] Using too much memory (176 MB), hit critical threshold (120 MB), exiting immediately to clean up.
18/04/2014 17:28:58.877 com.apple.launchd[1]: (com.apple.quicklook.satellite.40AC1A46-B151-4C53-9C2E-4394668D4CC0[1258]) Exited: Killed: 9
18/04/2014 17:28:58.900 xpcd[194]: com.apple.quicklook.satellite[1258]: registration request failed: (0x12, 0xd) process failed sandbox check
18/04/2014 17:29:01.161 com.apple.quicklook.satellite[1261]: [QL] Using too much memory (203 MB), hit critical threshold (120 MB), exiting immediately to clean up.
18/04/2014 17:29:01.175 com.apple.launchd[1]: (com.apple.quicklook.satellite.40AC1A46-B151-4C53-9C2E-4394668D4CC0[1261]) Exited: Killed: 9
18/04/2014 17:29:26.982 com.apple.usbmuxd[1202]: stopping.
18/04/2014 17:29:26.996 com.apple.usbmuxd[1262]: usbmuxd-327.4 on Feb 12 2014 at 14:54:33, running 64 bit
18/04/2014 17:29:53.783 com.apple.quicklook.satellite[1263]: [QL] Using too much memory (207 MB), hit critical threshold (120 MB), exiting immediately to clean up.
18/04/2014 17:29:53.799 com.apple.launchd[1]: (com.apple.quicklook.satellite.40AC1A46-B151-4C53-9C2E-4394668D4CC0[1263]) Exited: Killed: 9
18/04/2014 17:29:53.799 com.apple.launchd[1]: (com.apple.quicklook.satellite.40AC1A46-B151-4C53-9C2E-4394668D4CC0) Throttling respawn: Will start in 8 seconds
18/04/2014 17:30:04.152 com.apple.quicklook.satellite[1265]: [QL] Using too much memory (212 MB), hit critical threshold (120 MB), exiting immediately to clean up.
18/04/2014 17:30:04.167 com.apple.launchd[1]: (com.apple.quicklook.satellite.40AC1A46-B151-4C53-9C2E-4394668D4CC0[1265]) Exited: Killed: 9
18/04/2014 17:30:04.167 com.apple.launchd[1]: (com.apple.quicklook.satellite.40AC1A46-B151-4C53-9C2E-4394668D4CC0) Throttling respawn: Will start in 8 seconds
18/04/2014 17:30:16.008 Google Chrome[245]: CGSGetWindowOwner: Invalid (NULL) window
18/04/2014 17:31:09.286 com.apple.launchd.peruser.501[152]: ([0x0-0x117117].com.apple.iTunes[1271]) Exited: Terminated: 15
18/04/2014 17:31:12.682 spindump[1274]: Saved hang report for iTunes version 11.1.5 (11.1.5) to /Library/Logs/DiagnosticReports/iTunes_2014-04-18-173112_Deletion of personal Info
18/04/2014 17:31:39.287 com.apple.usbmuxd[1262]: stopping.
18/04/2014 17:31:39.333 com.apple.usbmuxd[1282]: usbmuxd-327.4 on Feb 12 2014 at 14:54:33, running 64 bit
18/04/2014 17:33:50.125 com.apple.quicklook.satellite[1268]: bootstrap_look_up2 failed with 0x44c
18/04/2014 17:33:50.000 kernel[0]: Sandbox: sandboxd(1285) deny mach-lookup com.apple.coresymbolicationd
18/04/2014 17:33:52.469 Dock[179]: no information back from LS about running process
18/04/2014 17:33:56.463 sandboxd[1285]: ([1268]) QuickLookSatelli(1268) deny mach-lookup com.apple.PowerManagement.control

I have a laptop using OSX 10.5.8, iTunes v. 10.6.3 and Quicktime 7.7. iTunes will not open. It says it requires QuickTime 7.5.5 or later. I've tried reinstalling each of them. No success. Don't know what to try next.

I have a laptop using OSX 10.5.8, iTunes v. 10.6.3 and Quicktime 7.7. iTunes will not open. It says it requires QuickTime 7.5.5 or later. I've tried reinstalling each of them. No success. Don't know what to try next.

QuickTime 7.5.5 for Leopard - http://support.apple.com/kb/DL27
QuickTime 7.7 for Leopard - http://support.apple.com/kb/dl761
= New version of Quicktime installed but application reports it needs to have that version installed =
Open Application > Utilities > System Profiler and check the Quicktime version in Frameworks vs. the version in Applications. One person had re-installed their operating system. It had kept the newer Player application but had reverted to an earlier version of the underlying support framework files which many applications utilize. Re-installing Quicktime 7.7 took care of the problem. Do this manually, not with Software Update.
Installation get stuck at "configuring installation" - https://discussions.apple.com/thread/2592979?threadID=2592979 - uninstall Quicktime before installing.

ITunes will not open after updating

Ever since the update to 7.1.1 iTunes will not open.
I get a pop-up window that says iTunes has stopped working.
I have followed Apple's instructions for Vista about uninstalling all Apple products. I have done this 8+ times and I am at a total loss. I am a webmaster and Sr. Sys. Admin for a software company, so it's not like I don't have experience with computer/software issues.
When I look at the Windows application log. I have this error:
Faulting application iTunes.exe, version 7.7.1.11, time stamp
0x4890a5ee, faulting module kernel32.dll, version 6.0.6001.18000, time
stamp 0x4791a76d, exception code 0xc0000005, fault offset 0x000254d8,
process id 0xf44, application start time 0x01c8fb2e587a39a9.
This started happening after I updated.
No other issues with any other programs. Quicktime will start up and run.

I hear you. My itunes is fubared and Apple and ALL the articles they send do NO good. I have emailed Apple many times and nothing helps.
Whatever they changed with version 7.1 messed up itunes and you can't go back.
I have emailed Apple asking them if I can delete my itunes directory and any references to itunes and NOT lose my 10K songs. They havent responded to that email and my guess is that it will delete it. But Im not going to risk losing my library until I know for sure !
Im in the same boat you are, I dont want to lose my library either. APPLE NEEDS TO FIX THIS PROBLEM AND NOW !!
anyway this is a pain in the *** but itunes(windows) will open this way
UNTIL APPLE FIXES THIS !
1.boot up windows
2.right click on your START button
3.go to C:\ProgramData\Apple Computer\iTunes (my machine is a Dell with Vista)
4.go to the itunes directory C:\ProgramData\Apple Computer\iTunes\SC INFO
5.delete BOTH files SC info.sidb AND SC info.sibb
6.launch itunes, it should open, mine did.
7. if you have any purchased songs from the istore, log-in with your user name/password.
THIS WORKED FOR ME BUT YOU HAVE TO LEAVE YOUR ITUNES OPEN, IF YOU CLOSE IT OUT, YOU WILL HAVE TO REPEAT THE PROCESS AGAIN. (at least I did)
GOOD LUCK !!

Bought iPad, but iTunes will not open in Windows 7. Old version of iTunes was loaded from Windows XP SP 2. Help

The new version of iTunes will not open on new computer with Windows 7. Old version of iTunes was Windows XP SP2 carried over from old computer. There seems to be some type of color incompatability. Any help?

Uninstalled old iTunes, deleted all old iTunes files in Program Files folder, except two that would not delete, and deleted all iTunes I could find in the registry. Downloaded and install latest version of iTunes. iTunes will open and quickly close with black windows, twice. Troubleshooting says "incompatible Application." Any suggestions?
susan1945

Itunes will not open until I reboot

I'm running a Windows 7 64 bit computer. My music is installed on an external harddrive. Itunes will not open until I reboot my computer. I admit I have a large collection of music but my computer is running 8 gigs of DDR3 ram and a AMD Athlon II x4 630 processor. This should be more than enough to open my music collection. I don't seem to have any problems with any of my other programs. ANY SUGGESTIONS?????

1. Check to see if this file APSDaemon.exe is the problem here.
Close your iTunes.
Press Ctrl-Alt-Del key and choose Task Manager. In the "Processes" Tab, select the file APSDaemon.exe and click End Prosses button, then close the task manager window.
2. Go to. START button, type in
MSCONFIG
Hit ENTER
Click STARTUP Tab, Uncheck "Apple Push", click OK.
Restart Windows.
3. Rename file "APSDaemon.exe' into "APSDaemon1.exe" from this location:
32bit Windows C:\Program Files\Common Files\Apple\Apple Application Support\
64bit Windows C:\Program Files (x86)\Common Files\Apple\Apple Application Support\
(Take note that this is a temporary fix until Apple comes up with an update to resolve. This will also disable the capability of WIFI SYNC)

My Itunes will not open, please help

I am running version 10.7.0.21 - since upgrade itunes will not open. I have visited the support site and done many things to get this working - taken hours of my time I do not have, including setting up a new user and same result.
My PC is running Windows 7. I need my itunes as I have 4 ipods and 3 iphones - I need to back up a phone as I have just upgraded,
One error I seem to have caught is as follows:
Problem Event Name     BEX
Application     itunes.exe
Version     10.7.0.21
timestamp     504d85d9
Fault Module Name Quicktime.qts_unloaded
Fault Module Version     0.0.0.0.
If someone has some suggestions, it would be much appreciated.

You're posting in the wrong area. This is the Mac OS X Lion area.
Post in the iTunes area.

My itunes will not open at all. it occasionally will open but when i plug my iphone into it the program freezes and crashes. please help as soon as possible

my itunes will not open at all. it occasionally will open but when i plug my iphone into it the program freezes and crashes. please help as soon as possible

i think i might have a solution... i have windows vista and after i installed to latest itunes update everytime i tried to open it it would freeze. I tried everything, including uninstalling itunes and all of its components and reinstalled it numerous times. So i went to the itunes folder in my folders, not on itunes, and i deleted my itunes library and playlists. After that it worked just fine, all of my music was deleted but luckily i had my files saved elsewhere.
I hope this helped! I know its frustrating and APPLE/ITUNES NEED TO FIX THE PROBLEM!!!!

Itunes will not open. Problem Report: Exception Type: EXC_BAD_ACCESS.....

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