ITunes will not open - the folder itunes cannot be found or created

I'm having troubles opening up itunes. Every time i click on the icon I get the following message
The folder "iTunes" cannot be found or created, and is required. The default location for this folder is inside the My music folder.
I had itunes on my hard drive but it got too full and had to transfer the library to an external hard drive. This worked for a while but suddenly stopped working with the above message. iTunes is still in my program files and all the files are still there on the external hard drive but the program wont open.
Can I change the options somehow??

hi y'all!
The folder "iTunes" cannot be found or created, and is required. The default location for this folder is inside the My music folder.
the first place to start with this error message is this KB doc:
iTunes for Windows: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes
... but if you run into the complication where the "My Music" folder doesn't appear in TweakUI, we've been having some success using the alternate technique in this Nigel Carpenter post:
Nigel Carpenter: re: Itunes problem
love, b

Similar Messages

  • Downloaded itunes will not open, "the file iTunes Library.itl" cannot be read because it was created by a newer version of iTunes.  How can I get this darn thing to work????????????????????????????//

    At first I updated iTunes and tried to download an audio book. It locked up and closed me out so I removed iTunes completely and reinstalled.  Now it won't even open the stupid program.  What do I need to do?  Any help please????????

    Had same problem and solved it without having to reinstore any music or movies:
    1. Delete old Library file
    2. Go to the 'Previous iTunes Libraries' folder and copy one of the earlier files - note, they have a date extension, e.g. 'iTunes Library 2011-11-01'.
    3. Paste this file in your iTuners folder and rename file by removing the date extension -  'iTunes Library'
    You should have all your music and paylists in tact, unless it was a really old previous file.

  • Itunes will not open; it says it cannot be read because it was created by a newer version.  What do I do

    itunes will not open; it says it cannot read because it was created by a newer version.  HELP!

    Unless you just attempted to downgrade iTunes to an earlier verison this is probably a sign of a corrupt library.
    Empty/corrupt library after upgrade/crash
    Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping.  Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
    In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
    Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be renamed as iTunes Library.itl to restore the library to a recent state.
    See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
    When you get it all working make a backup!
    Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
    I've noticed more of these missing library posts of late and a common factor to most since I started asking is AVG Anti-Virus. It seems in some cases it might be at least part of the reason why the library file disappears. Try excluding the iTunes folder from any AV scanning process.
    tt2

  • Itunes will not open after download, itunes will not open after download

    I downloaded the recent update for itunes 10. It crashed my computer and my computer went into safe mode and i said yes to delete itunes.
    I downloaded itunes again and it will now not work. The download goes through perfect and i have repaired it more times than i can count.
    Still the same window pops up saying, "the itunes library .itl cannot be found or created. The default location for the file is in the "itunes" folder in the "music" folder." What do i do?

    Still the same window pops up saying, "the itunes library .itl cannot be found or created. The default location for the file is in the "itunes" folder in the "music" folder." What do i do?
    Try holding down the shift key as you open iTunes. You should see a dialog, as per the following screenshot:
    Click "Choose Library".
    In "Music" open the "iTunes" folder and select the iTunes Library.itl file as per the following screenshot:
    .. and click the "Open" button.
    Does your iTunes launch now?
    (If so, you should be able to launch normally from now on out. By default, iTunes opens the last open library file when you launch it normally.)

  • Itunes will not open message reinstall itunes error 7(windows error999)

    I have unistalled and reinstalled several times will not open.  Running windows 7, worked for a few weeks then this message error 7(windows error999)

    Solving the iTunes Installation Problems in Windows
    1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
    2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.

  • Tried to backup ibooks to PC using iTools, now iTunes will not open the backup folder and my iPad says that it's storage is almost full

    It appears that iTools has backed up on the iPad as well, I tried manage storage from settings but all storage settings are not enabled. I downloaded iTools on my PC and pressed the backup on iBooks in applications, it created a folder on my PC that iTunes on the PC cannot read. I stopped what was called backing up to local when I got a message from the iPad saying that storage was almost full.
    So how do I 1- repair the iPad storage
    2- backup the books in IBooks to my PC (they used to backup easily with iTunes but after the last update of iTunes they just would not)
    Thanks

    No, nothing at all happens. Once clicked the 'circle' that suggest it is loading appears (if that makes sense) but no, nothing
    Many thanks.
    Can you check something for me please?
    Restart your PC. after the PC restarts, bring up your Task manager, and go to the "Processes" tab. Click "Image name" to sort the processes alphabetically.
    Now try to launch iTunes.
    Does an itunes.exe process appear? If so, does it vanish after a second or so, or does it persist in the Processes tab (even though iTunes itself never shows up)?

  • Itunes is showing as open but will not open the folder nor will it close

    I keep itunes on an external hard drive and when I switched on my mac, itunes was lit up in the dock but would not open or close. I unlocked the hard drive and itunes would still not respond. Last week i upgraded to os 10.8.5 and updated itunes to 11.1.1. It all seemed fine at the time although itunes match would always fail at stage 3. I don't knwo if that's connected or another issue. Please help! Thank you.

    Maybe the following since I do not really understand what yo mean by click on the top part of the screen
    Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues - Apple Support

  • Itunes will not open it says itunes has encountered a problem and needs to

    Please someone help!!!! I have removed itunes and re downloaded it also have done same procedure with quicktime and it still comes up with the message :itunes has encountered a problem and needs to close.the error message is C:\DOCUME~1\Anthony\LOCALS~1\Temp\4b2e_appcompat.txt
    what does this mean? I am totally confused.

    First check to see if QUicktime works as iTunes can't work without it.
    If Quicktime doesn't work describe what happens with any error messages in full.
    Also head for your control panel and try to run quicktime preferences - give any error message in full.
    If Quicktime is OK then work through this Apple article:
    http://docs.info.apple.com/article.html?artnum=302856

  • Itunes will not open after update, itunes will not open after update

    i have just updated itunes following trying to link my apple tv to itunes on my computer. i was advised an update was required first, agreed, and have not been able to open itunes since.

    Well then I would attempt a complete uninstall and reinstall of an earlier version of iTunes-
    should be able to find one somewhere.  Also review your automatic system restore settings
    for future problems.  I have used system restore multiple times for issues like this.
    It really is a quick fix.
    Do you have an Apple Store somewhere near where you live?  You could make an appointment to
    talk to a tech there.  I think that's free.

  • Itunes will not open since installing itunes 7.3.1

    I installed Itunes last night. when i tried to open itunes this mornining, i wouldent. A message poped up saying "Itunes cant open, because of a problem with the soundconfiguration".

    The subject is wrong, it should be part of the error you got from itunes. This comes up all the time.
    http://docs.info.apple.com/article.html?artnum=304424

  • ITunes will not open receive message: "iTunes has stopped working"

    I click my iTunes icon on desktop (Windows 8.1). Imeadietly  ater clicking i get a message stating: "iTunes has stopped working"
    What to do?

    Hello, WSDM2TH. 
    Thank you for visiting Apple Support Communities. 
    Try the steps in the article below as they may help you resolve the issue that you are experiencing with iTunes unexpectedly closing.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Cheers,
    Jason H.

  • TS1717 iTunes will not open.  I get a message that says, "The iTunes Library.itl file cannot be found or created.  The default location for this file is in the "iTunes" folder in the music folder."  How can I fixt this?

    iTunes will not open.  I get a message that says, "The iTunes Library.itl file cannot be found or created.  The default location for this file is in the "iTunes" folder in the music folder".  How can I fix this?

    Hi pgarard1,
    If you are having issues with launching iTunes after an update, you may want to take a look at the troubleshooting in the following article:
    iTunes for Windows: Doesn't open after upgrading in Windows Vista or Windows 7
    http://support.apple.com/kb/TS2363
    Regards,
    - Brenden

  • HT201413 suddenly itunes will not open and I get a message that the "Data Execution Prevention" is blocking itunes from opening....why????

    itunes will not open and I get a message that the "Data Execution Prevention (DEP)" feature in Windows is preventing it from opening. (this is after I've been using itunes for years???? If I try to manually deselect itunes from the DEP filter, of course I get a message that itunes cannot operate without the DEP active...another Catch 22 from the evil program designers....

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • My itunes will not open at all. it occasionally will open but when i plug my iphone into it the program freezes and crashes. please help as soon as possible

    my itunes will not open at all. it occasionally will open but when i plug my iphone into it the program freezes and crashes. please help as soon as possible

    i think i might have a solution... i have windows vista and after i installed to latest itunes update everytime i tried to open it it would freeze. I tried everything, including uninstalling itunes and all of its components and reinstalled it numerous times. So i went to the itunes folder in my folders, not on itunes, and i deleted my itunes library and playlists. After that it worked just fine, all of my music was deleted but luckily i had my files saved elsewhere.
    I hope this helped! I know its frustrating and APPLE/ITUNES NEED TO FIX THE PROBLEM!!!!

  • Did a software update (the latest for iMac) for iTunes and now iTunes will not open

    iTunes will not open after the update completed. I tried to downgrade back to the previous for iTunes but I cannot access my downloads....I seriously need help from someone.....HELP

    The phone is in restore mode and the picture is telling you what to do. Connect the phone, by cable, to iTunes in the computer you normally use for syncing, and retore the phone.

Maybe you are looking for

  • Trouble with move tool in Photoshop Cs5

    My move tool does not work other than selecting the entire page. It does not let me to select anything inside the page or drag and select anything inside the page. Please help me. Thank you.

  • Aperture 3.03 sync issue with Apple TV

    Hi to all, I would like to ask you for a help in the following issue: When I sync Aperture with Apple TV I then see that only masters were transferred. When I make some photo adjustments (without creating a version from master) they are not visible o

  • Power button function windows 7

    just setup windows 7 and noticed when i hit the power button on the mac air it just puts it in sleep, i checked the function setting in start bar in windows and its set for power button action to be shut off. any ideas?

  • Can't change log-in preference

    At one point I answered the query, "Do you want to save this log-in ID" with"Never". I want to save it now. Have gone through much in the discussions and went to the Keychain Access area to try and find this site to remove it and reset it. This site

  • If in input numbet that why do i get this?

    Just was entering numbers in Numbers =) The nymber that i needed to enter is 1515120899400117 and as I get it there numbers will "grow" it to 1515120899400120.. Why and how to stop it doing that.. i cant get that numeric value into my spreadsheet =(