Itunes will not open though everything has been tried

i don't think my problem is atypical, but i've tried everthing possible with no luck. when i try to open i tunes a message stating " i tunes has encountered a problem and needs to close" pops up. i've uninstalled and installed dozens of times yet nothing changes. I've also removed norton antivirus and scanned my computer with ewido anti-malware. it fixed any errors. for some reason my quicktime doesn't appea to be installed, i've tried to intstall it and yet it only prompts me to uninstall
it. I've had my ipod for a week and i haven't been able to use it, i'd really appreciate someone's help.
toshiba   Windows XP  

katrina posted this. i did everything, but what worked was the misconfig. thanks again katrina.
top fixes for a new iTunes install/upgrade are
- turning off security software such as Norton before the install as Apple suggests
- installing QuickTime standalone, not regular
http://www.apple.com/quicktime/download/standalone.html
- setting up Norton to allow iTunes
- scanning for malware with ewido (Free at www.ewido.net/en/)
- last but not least, using MSCONFIG to find Windows conflicts
http://docs.info.apple.com/article.html?artnum=302538
Post back with any questions or your solution.

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