Itunes will not open up, I keep getting code 13010
I tried to open my itunes this morning and got code 13010
CaddyFan wrote:
Try the following:
1. Go to the following folder: username/Music/iTunes/
2. Remove the following files from this folder:
iTunes Library Genius.itdb
iTunes Library.itl
iTunes Library Extras.itdb
3. Open iTunes.
4. You will have to re-scan your media.
No! Not the iTunes Library.itl file!! That is what makes your library. Delete that and when you open iTunes you will get a blank, brand new library which will certainly take care of the issue because you will be starting from scratch (the media files will still be on the computer). By "re-scan your media" this will mean adding it all again to the library, rebuilding your playlists, starting off with playcounts zero and no ratings.
Caddyfan, I see you have systematically posted in quite a number of topics about this issue. I hope you post a correction about this in each one, or if you did indeed mean delete the entire library file at least make it clear this will be a consequence of your suggestion.
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QuickTime:
EventType : BEX P1 : QuickTimePlayer.exe P2 : 7.66.71.0
P3 : 4ba1a755 P4 : QuickTimePlayer.dll P5 : 7.66.71.0 P6 : 4ba1a74a
P7 : 00005b6d P8 : c0000409 P9 : 00000000
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Message was edited by: karivers -
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iTunes
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Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
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Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
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iTunes for Windows: Doesn't open after upgrading in Windows Vista or Windows 7
http://support.apple.com/kb/TS2363
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