Itunes will not open using os x
itunes will not open using os x
You need to turn the computer on.
Seriously, You have told us absolutely nothing about the computer model, version of Mac OSX, version of iTunes, what you have installed recently, or anything else for that matter.
Similar Messages
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I have a laptop using OSX 10.5.8, iTunes v. 10.6.3 and Quicktime 7.7. iTunes will not open. It says it requires QuickTime 7.5.5 or later. I've tried reinstalling each of them. No success. Don't know what to try next.
QuickTime 7.5.5 for Leopard - http://support.apple.com/kb/DL27
QuickTime 7.7 for Leopard - http://support.apple.com/kb/dl761
= New version of Quicktime installed but application reports it needs to have that version installed =
Open Application > Utilities > System Profiler and check the Quicktime version in Frameworks vs. the version in Applications. One person had re-installed their operating system. It had kept the newer Player application but had reverted to an earlier version of the underlying support framework files which many applications utilize. Re-installing Quicktime 7.7 took care of the problem. Do this manually, not with Software Update.
Installation get stuck at "configuring installation" - https://discussions.apple.com/thread/2592979?threadID=2592979 - uninstall Quicktime before installing. -
Started a Itunes software update this morning which didn't work. Now Itunes will not open at all. I get the following message."The program can't state becasue MSVCR80.dll is missing from your computer."
There are a couple of options that I know of to fix the issue.
One is listed in this thread - https://discussions.apple.com/message/24606478#24606478 - and involves uninstalling iTunes and related components and then re-installing iTunes. You will need to read the instructions in the thread to see the correct uninstall order.
Second option is use System Restore to set your system back to a date prior to the iTunes update. I did this before finding the thread mentioned above.
Not sure exactly what the problem is but I know, after a search, that MSVCR80.dll was indeed already installed on my computer.
Message was edited by: karivers -
Did a software update (the latest for iMac) for iTunes and now iTunes will not open
iTunes will not open after the update completed. I tried to downgrade back to the previous for iTunes but I cannot access my downloads....I seriously need help from someone.....HELP
The phone is in restore mode and the picture is telling you what to do. Connect the phone, by cable, to iTunes in the computer you normally use for syncing, and retore the phone.
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Safari and iTunes will not open on my Macbook Air after Migration Assistant
I did the Migration Assistant via wireless (from Macbook Pro TO Macbook Air) last night and it did work. However, my Safari and iTunes will not open on my Macbook Air now. The error messages are as follows:
Safari: "Safari quit unexpectedly. Click Reopen to open the application again. Click Report to see more detailed information and send a report to Apple."
- I tried reopening the app, restarting, and shutting down the computer. Nothing has worked.
iTunes: "The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?"
- I clicked "Download iTunes" but then another message comes up that all my software is up to date.
Any help is very appreciated.Try repairing permissions using Disk Utility.
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My itunes will not open, it displays an error that MSVCR80.dll is missing. I tried reinstalling itunes but it fails because the service is not able to start.
Same thing happened to me. I ended up completely uninstalling itunes then downloaded it again from http://www.apple.com/itunes/. If you're using firefox, for some reason itunes will not download and I don't know if using googlechrome will also have problems,so just to be sure that it will work on your first try, use internet explorer when you download itunes. Good LUCK!!
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Itunes will not open in my windows 8 laptop
Itunes will not open on my windows 8 computer..can someone please help?
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
Accidentally deleted Bonjour from my computer. iTunes will not open. Running Windows XP. Help please.
Uninstalling and then reinstalling your iTunes should also get your Bonjour reinstalled.
For the reinstall, use an installer downloaded from the Apple website:
http://www.apple.com/itunes/download/
... or you could get it back via your Apple Software Update for Windows.
If you'd prefer not to uninstall iTunes, try the following procedure.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the Bonjour.msi (or Bonjour64.msi) to do a standalone Bonjour install. -
TS1717 iTunes will not open- please help!
My iTunes will not open. I've tried uninstalling and reinstalling, but the same message keeps showing up when I try to open iTunes. The error reads "C\Windows\system32\dssenh.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support."
Please Help!!!Taken at face value, you're having trouble with one of the Windows OS dlls associated with Cryptographic Services.
I'd first try the fixit from the following Microsoft document. (One of the things it does is reregister your copy of the dssenh.dll file.)
You cannot install some updates or programs
... but if you still get the issue, I'd try an sfc /scannow as per the instructions in the following document:
How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7 -
ITunes will not open - hangs up every time
I am running os x 10.8.5, on a mac book pro 2.4 ghz intel core 2 duo.
iTunes will NOT open and run. It starts up, then hangs, nonresponsive, every single time.
NOTE - I already reinstalled iTunes, to no avail.I have the same problem. This is information from Console (I am not highly technical...):-
18/04/2014 16:23:22.052 digest-service[1043]: digest-request: uid=0
18/04/2014 16:23:22.078 rpcsvchost[1045]: sandbox_init: com.apple.msrpc.netlogon.sb succeeded
18/04/2014 16:23:22.084 digest-service[1043]: digest-request: init request
18/04/2014 16:23:22.086 digest-service[1043]: digest-request: init return domain: IMAC-FF98D9 server: JENNIFER-ROBERTSS-IMAC
18/04/2014 16:23:23.065 configd[18]: network changed: v4(en0+:192.168.1.19) DNS+ Proxy+ SMB+
18/04/2014 16:23:23.073 mDNSResponder[48]: mDNS_RegisterInterface: Frequent transitions for interface en0 (192.168.1.19)
18/04/2014 16:23:28.179 com.apple.launchd[1]: (com.apple.smb.preferences) Throttling respawn: Will start in 4 seconds
18/04/2014 16:23:28.180 com.apple.launchd[1]: (com.apple.smb.preferences) Throttling respawn: Will start in 4 seconds
18/04/2014 16:23:28.291 com.apple.launchd[1]: (com.apple.smb.preferences) Throttling respawn: Will start in 4 seconds
18/04/2014 16:23:32.297 digest-service[1043]: digest-request: uid=0
18/04/2014 16:23:32.298 digest-service[1043]: digest-request: init request
18/04/2014 16:23:32.299 digest-service[1043]: digest-request: init return domain: IMAC-FF98D9 server: JENNIFER-ROBERTSS-IMAC
18/04/2014 16:24:31.624 coreaudiod[182]: Disabled automatic stack shots because audio IO is active
18/04/2014 16:48:44.472 coreaudiod[182]: Enabled automatic stack shots because audio IO is inactive
18/04/2014 16:48:44.591 coreaudiod[182]: Disabled automatic stack shots because audio IO is active
18/04/2014 16:53:22.073 SubmitDiagInfo[1105]: Launched to submit Diagnostics and Usage
18/04/2014 16:53:34.974 SubmitDiagInfo[1105]: Submitted hang report: file://localhost/Library/Logs/DiagnosticReports/iTunes_2014-04-18-112155_Deletion of personal Info
18/04/2014 16:53:36.408 SubmitDiagInfo[1105]: Submitted hang report: file://localhost/Library/Logs/DiagnosticReports/iTunes_2014-04-18-140121_JDeletion of personal Info
18/04/2014 16:53:50.558 SubmitDiagInfo[1105]: SubmitDiagInfo successfully uploaded 69 diagnostic messages.
18/04/2014 16:55:08.333 coreaudiod[182]: Enabled automatic stack shots because audio IO is inactive
18/04/2014 16:55:08.474 coreaudiod[182]: Disabled automatic stack shots because audio IO is active
18/04/2014 16:58:05.358 spindump[1122]: iTunes [1114] didn't gather any samples due to audio running
18/04/2014 16:58:05.369 com.apple.launchd.peruser.501[152]: ([0x0-0xed0ed].com.apple.iTunes[1114]) Exited: Terminated: 15
18/04/2014 16:58:35.370 com.apple.usbmuxd[966]: stopping.
18/04/2014 16:58:35.384 com.apple.usbmuxd[1128]: usbmuxd-327.4 on Feb 12 2014 at 14:54:33, running 64 bit
18/04/2014 16:58:49.000 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=1130[GoogleSoftwareUp] clearing CS_VALID
18/04/2014 17:07:20.058 coreaudiod[182]: Enabled automatic stack shots because audio IO is inactive
18/04/2014 17:07:20.064 coreaudiod[182]: Disabled automatic stack shots because audio IO is active
18/04/2014 17:07:40.950 coreaudiod[182]: Enabled automatic stack shots because audio IO is inactive
18/04/2014 17:07:41.092 coreaudiod[182]: Disabled automatic stack shots because audio IO is active
18/04/2014 17:10:18.887 coreservicesd[72]: SendFlattenedData, got error #268435460 (ipc/send) timed out from ::mach_msg(), sending notification kLSNotifyApplicationReady to notificationID=682
18/04/2014 17:10:19.050 coreservicesd[72]: SendFlattenedData, got error #268435460 (ipc/send) timed out from ::mach_msg(), sending notification kLSNotifyApplicationDeath to notificationID=683
18/04/2014 17:14:29.162 coreaudiod[182]: Enabled automatic stack shots because audio IO is inactive
18/04/2014 17:17:12.190 com.apple.launchd.peruser.501[152]: ([0x0-0xf70f7].com.apple.iTunes[1138]) Exited: Terminated: 15
18/04/2014 17:17:15.171 spindump[1161]: Saved hang report for iTunes version 11.1.5 (11.1.5) to /Library/Logs/DiagnosticReports/iTunes_2014-04-18-171715_Deletion of personal Info
18/04/2014 17:17:52.904 com.apple.launchd.peruser.501[152]: ([0x0-0x105105].com.apple.iTunes[1169]) Exited: Terminated: 15
18/04/2014 17:17:56.187 spindump[1172]: Saved hang report for iTunes version 11.1.5 (11.1.5) to /Library/Logs/DiagnosticReports/iTunes_2014-04-18-171756_Deletion of personal Info
18/04/2014 17:19:28.048 Google Chrome[245]: CGSGetWindowOwner: Invalid (NULL) window
18/04/2014 17:22:05.027 Dock[179]: no information back from LS about running process
18/04/2014 17:22:13.076 com.apple.launchd.peruser.501[152]: ([0x0-0x106106].com.apple.iTunes[1179]) Exited: Terminated: 15
1Deletion of personal Info
18/04/2014 17:22:43.077 com.apple.usbmuxd[1128]: stopping.
18/04/2014 17:22:43.090 com.apple.usbmuxd[1202]: usbmuxd-327.4 on Feb 12 2014 at 14:54:33, running 64 bit
18/04/2014 17:25:15.249 spindump[1236]: Saved spin report for iTunes version 11.1.5 (11.1.5) to /Library/Logs/DiagnosticReports/iTunes_2014-04-18-172515_
18/04/2014 17:28:57.471 com.apple.quicklook.satellite[1258]: [QL] Using too much memory (176 MB), hit critical threshold (120 MB), exiting immediately to clean up.
18/04/2014 17:28:58.877 com.apple.launchd[1]: (com.apple.quicklook.satellite.40AC1A46-B151-4C53-9C2E-4394668D4CC0[1258]) Exited: Killed: 9
18/04/2014 17:28:58.900 xpcd[194]: com.apple.quicklook.satellite[1258]: registration request failed: (0x12, 0xd) process failed sandbox check
18/04/2014 17:29:01.161 com.apple.quicklook.satellite[1261]: [QL] Using too much memory (203 MB), hit critical threshold (120 MB), exiting immediately to clean up.
18/04/2014 17:29:01.175 com.apple.launchd[1]: (com.apple.quicklook.satellite.40AC1A46-B151-4C53-9C2E-4394668D4CC0[1261]) Exited: Killed: 9
18/04/2014 17:29:26.982 com.apple.usbmuxd[1202]: stopping.
18/04/2014 17:29:26.996 com.apple.usbmuxd[1262]: usbmuxd-327.4 on Feb 12 2014 at 14:54:33, running 64 bit
18/04/2014 17:29:53.783 com.apple.quicklook.satellite[1263]: [QL] Using too much memory (207 MB), hit critical threshold (120 MB), exiting immediately to clean up.
18/04/2014 17:29:53.799 com.apple.launchd[1]: (com.apple.quicklook.satellite.40AC1A46-B151-4C53-9C2E-4394668D4CC0[1263]) Exited: Killed: 9
18/04/2014 17:29:53.799 com.apple.launchd[1]: (com.apple.quicklook.satellite.40AC1A46-B151-4C53-9C2E-4394668D4CC0) Throttling respawn: Will start in 8 seconds
18/04/2014 17:30:04.152 com.apple.quicklook.satellite[1265]: [QL] Using too much memory (212 MB), hit critical threshold (120 MB), exiting immediately to clean up.
18/04/2014 17:30:04.167 com.apple.launchd[1]: (com.apple.quicklook.satellite.40AC1A46-B151-4C53-9C2E-4394668D4CC0[1265]) Exited: Killed: 9
18/04/2014 17:30:04.167 com.apple.launchd[1]: (com.apple.quicklook.satellite.40AC1A46-B151-4C53-9C2E-4394668D4CC0) Throttling respawn: Will start in 8 seconds
18/04/2014 17:30:16.008 Google Chrome[245]: CGSGetWindowOwner: Invalid (NULL) window
18/04/2014 17:31:09.286 com.apple.launchd.peruser.501[152]: ([0x0-0x117117].com.apple.iTunes[1271]) Exited: Terminated: 15
18/04/2014 17:31:12.682 spindump[1274]: Saved hang report for iTunes version 11.1.5 (11.1.5) to /Library/Logs/DiagnosticReports/iTunes_2014-04-18-173112_Deletion of personal Info
18/04/2014 17:31:39.287 com.apple.usbmuxd[1262]: stopping.
18/04/2014 17:31:39.333 com.apple.usbmuxd[1282]: usbmuxd-327.4 on Feb 12 2014 at 14:54:33, running 64 bit
18/04/2014 17:33:50.125 com.apple.quicklook.satellite[1268]: bootstrap_look_up2 failed with 0x44c
18/04/2014 17:33:50.000 kernel[0]: Sandbox: sandboxd(1285) deny mach-lookup com.apple.coresymbolicationd
18/04/2014 17:33:52.469 Dock[179]: no information back from LS about running process
18/04/2014 17:33:56.463 sandboxd[1285]: ([1268]) QuickLookSatelli(1268) deny mach-lookup com.apple.PowerManagement.control -
After downloading and installing OS 10.10.3 iTunes will not open. Spotlight does not find it. I have repaired permissions, re-downloaded iTunes, and re-installed it. The problem remains. ITunes appears in the directory of Applications, the update shown in the info in Finder. Double clicking does not open it.
kjo04 wrote:
After installing snow leopard 10.6.8 my mail application will not open. It says you can not use this version of the application Mail with this OS X. You have Mail 3.6. What do I do? I thought everything would just automatically update... am I doing something wrong?
I suggest visiting the following Apple Support Communities Thread, your problem is similar to the one described there...
Re: Just installed snow leopard but i can't use mail b/c 3.6 version -
After recent update to my macbook pro itunes will not open, it just bounces when I click on it
fter recent update to my macbook pro itunes will not open, it just bounces when I click on it
Means they are going to mess up your iPhoto Library pictures database so it's unreadable by older versions of iPhoto on older OS X operating systems.
You have the choice to right click on the iPhoto Lbrary and inside is a folder called Origianls, use the Finder to Duplicate this folder, then move the OriginalsCopy out of the iPhoto Library folder and save it elsewhere.
I dont' think Apple will every intentionally touch the originals, however it's possible they could. -
ITunes will not open after update to 11.4
I updated iTunes, along with the other updates I was prompted to install but now my iTunes will not open. At all. No error message or anything. Please someone help?
Thanks.Hi Cchoe,
I see that you are experiencing an issue with iTunes after an update. It sounds like this issue could be related to third-party software interactions with iTunes. Here is an article that will help you troubleshoot:
iTunes: Troubleshooting issues with third-party iTunes plug-ins - Apple Support
https://support.apple.com/en-us/HT203395
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
itunes will not open and I get a message that the "Data Execution Prevention (DEP)" feature in Windows is preventing it from opening. (this is after I've been using itunes for years???? If I try to manually deselect itunes from the DEP filter, of course I get a message that itunes cannot operate without the DEP active...another Catch 22 from the evil program designers....
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
My "newer version" of itunes will not open. How can I either get it to open or get the older version which worked fine?
Restore the backup before you installed.
If you didn't make a backup, at very minimum make sure your Music library isn't compromised by locating the folder you selected the music to be in (usually in Users -> yourname -> Music) and make sure there are several MB of data there by clicking once on the folder, and selecting Get Info from the File menu in the Finder.
If you can't find it, try to locate parts of track names with Find Any File.
http://apps.tempel.org/FindAnyFile/
then determine which parent file of the .mp3 or .mpa files you have contains all of the music files by getting info under each previous folder in the folder tree.
Once you determine which folder contains all your music, back it up using the Finder, or backup the entire hard drive using cloning software at least to two different drives or two complete copies on DVDs:
https://discussions.apple.com/docs/DOC-1992
You'll then want to erase and install 10.6 from the system installer you used to put 10.6 on your Mac, and run the combo 10.6.8 updater and apply the necessary security updates:
https://discussions.apple.com/docs/DOC-3261
Then you can install older versions of iTunes for the Mac from here, once you determine which version is compatible with 10.6.8 that you liked before by first checking which version is compatible with what you need:
https://en.wikipedia.org/wiki/ITunes_version_history
Once you know that, if you can't find it with Google, let us know and maybe one of us can help. Lastly reload your music in your music folder, and your other applications.
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