ITunes will not open
I am having trouble opening iTunes. It will open for a second, display an error message that says "iTunes unexpectedly quit while trying to restore its windows." It then automatically closes out of itunes.
Here is the error summary. I have tried reinstalling iTunes and still get the same error. I have even completely reinstalled iTunes, and started from a fresh download. Still doesn't work. THanks for any help you can provide.
Process:
iTunes [13469]
Path:
/Applications/iTunes.app/Contents/MacOS/iTunes
Identifier:
com.apple.iTunes
Version:
10.5.3 (10.5.3)
Build Info:
iTunes-10530301~1
Code Type:
X86-64 (Native)
Parent Process: launchd [131]
Date/Time:
2012-03-25 20:52:51.189 -0500
OS Version:
Mac OS X 10.7.3 (11D50b)
Report Version: 9
Interval Since Last Report:
21699 sec
Crashes Since Last Report:
3
Per-App Interval Since Last Report: 41 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID:
B9081BE2-385F-4A28-98E8-BE8E0936EFB5
Crashed Thread: 14
Exception Type: EXC_ARITHMETIC (SIGFPE)
Exception Codes: EXC_I386_DIV (divide by zero)
Application Specific Information:
objc[13469]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x00007fff8a14a67a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff8a149d71 mach_msg + 73
2 com.apple.iTunes
0x000000010b5360a9 0x10b43c000 + 1024169
3 com.apple.iTunes
0x000000010b466c1c 0x10b43c000 + 175132
4 com.apple.iTunes
0x000000010b536033 0x10b43c000 + 1024051
5 com.apple.iTunes
0x000000010b99b3b7 0x10b43c000 + 5632951
6 com.apple.iTunes
0x000000010ba0aca8 0x10b43c000 + 6089896
7 com.apple.iTunes
0x000000010ba0ada8 0x10b43c000 + 6090152
8 com.apple.iTunes
0x000000010b4668a9 0x10b43c000 + 174249
9 com.apple.iTunes
0x000000010b46682c 0x10b43c000 + 174124
10 com.apple.CoreFoundation
0x00007fff901346e1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
11 com.apple.CoreFoundation
0x00007fff90133f4d __CFRunLoopDoSources0 + 253
12 com.apple.CoreFoundation
0x00007fff9015ad39 __CFRunLoopRun + 905
13 com.apple.CoreFoundation
0x00007fff9015a676 CFRunLoopRunSpecific + 230
14 com.apple.HIToolbox
0x00007fff8e28a31f RunCurrentEventLoopInMode + 277
15 com.apple.HIToolbox
0x00007fff8e29151b ReceiveNextEventCommon + 181
16 com.apple.HIToolbox
0x00007fff8e291456 BlockUntilNextEventMatchingListInMode + 62
17 com.apple.AppKit
0x00007fff9044cf5d _DPSNextEvent + 659
18 com.apple.AppKit
0x00007fff9044c861 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
19 com.apple.AppKit
0x00007fff9070339d -[NSApplication _realDoModalLoop:peek:] + 610
20 com.apple.AppKit
0x00007fff90702fd1 -[NSApplication runModalForWindow:] + 120
21 com.apple.AppKit
0x00007fff906f6635 -[NSAlert runModal] + 159
22 com.apple.AppKit
0x00007fff9047bd83 __-[NSPersistentUIManager promptToIgnorePersistentState]_block_invoke_1 + 815
23 com.apple.AppKit
0x00007fff906fc3ea -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 31
24 com.apple.AppKit
0x00007fff9047ba1c -[NSPersistentUIManager promptToIgnorePersistentState] + 178
25 com.apple.AppKit
0x00007fff904501d0 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 180
26 com.apple.AppKit
0x00007fff9045148d -[NSApplication _sendFinishLaunchingNotification] + 358
27 com.apple.AppKit
0x00007fff9044d2a7 _DPSNextEvent + 1501
28 com.apple.AppKit
0x00007fff9044c861 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
29 com.apple.AppKit
0x00007fff9044919d -[NSApplication run] + 470
30 com.apple.iTunes
0x000000010b43f2ad 0x10b43c000 + 12973
31 com.apple.iTunes
0x000000010b43f114 0x10b43c000 + 12564
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff8a14c7e6 kevent + 10
1 libdispatch.dylib
0x00007fff9157d5be _dispatch_mgr_invoke + 923
2 libdispatch.dylib
0x00007fff9157c14e _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib
0x00007fff8a14c192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff9509f594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff950a0b85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff8a14c192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff9509f594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff950a0b85 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff8a14a67a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff8a149d71 mach_msg + 73
2 com.apple.CoreFoundation
0x00007fff901526fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation
0x00007fff9015ae64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation
0x00007fff9015a676 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation
0x00007fff9016a38f CFRunLoopRun + 95
6 com.apple.iTunes
0x000000010b4452ed 0x10b43c000 + 37613
7 com.apple.iTunes
0x000000010bc1eec6 0x10b43c000 + 8269510
8 libsystem_c.dylib
0x00007fff9509d8bf _pthread_start + 335
9 libsystem_c.dylib
0x00007fff950a0b75 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff8a14bbca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff950a1274 _pthread_cond_wait + 840
2 com.apple.iTunes
0x000000010b44549a 0x10b43c000 + 38042
3 com.apple.iTunes
0x000000010b455b2b 0x10b43c000 + 105259
4 com.apple.iTunes
0x000000010bc1eec6 0x10b43c000 + 8269510
5 libsystem_c.dylib
0x00007fff9509d8bf _pthread_start + 335
6 libsystem_c.dylib
0x00007fff950a0b75 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib
0x00007fff8a14a67a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff8a149d71 mach_msg + 73
2 com.apple.CoreFoundation
0x00007fff901526fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation
0x00007fff9015ae64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation
0x00007fff9015a676 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation
0x00007fff9016a38f CFRunLoopRun + 95
6 com.apple.iTunes
0x000000010b45dcaa 0x10b43c000 + 138410
7 com.apple.iTunes
0x000000010bc1eec6 0x10b43c000 + 8269510
8 libsystem_c.dylib
0x00007fff9509d8bf _pthread_start + 335
9 libsystem_c.dylib
0x00007fff950a0b75 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff8a14a67a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff8a149d71 mach_msg + 73
2 com.apple.iTunes
0x000000010b5360a9 0x10b43c000 + 1024169
3 com.apple.iTunes
0x000000010b466c1c 0x10b43c000 + 175132
4 com.apple.iTunes
0x000000010b53699a 0x10b43c000 + 1026458
5 com.apple.iTunes
0x000000010bbe9df3 0x10b43c000 + 8052211
6 com.apple.iTunes
0x000000010b7f4099 0x10b43c000 + 3899545
7 com.apple.iTunes
0x000000010b52ba00 0x10b43c000 + 981504
8 libsystem_c.dylib
0x00007fff9509d8bf _pthread_start + 335
9 libsystem_c.dylib
0x00007fff950a0b75 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib
0x00007fff8a14a67a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff8a149d71 mach_msg + 73
2 com.apple.iTunes
0x000000010b5360a9 0x10b43c000 + 1024169
3 com.apple.iTunes
0x000000010b466c1c 0x10b43c000 + 175132
4 com.apple.iTunes
0x000000010b53699a 0x10b43c000 + 1026458
5 com.apple.iTunes
0x000000010ba98cf3 0x10b43c000 + 6671603
6 com.apple.iTunes
0x000000010ba96fcb 0x10b43c000 + 6664139
7 com.apple.iTunes
0x000000010b5369ce 0x10b43c000 + 1026510
8 com.apple.iTunes
0x000000010b536557 0x10b43c000 + 1025367
9 com.apple.iTunes
0x000000010b5360e2 0x10b43c000 + 1024226
10 com.apple.iTunes
0x000000010b52ba00 0x10b43c000 + 981504
11 libsystem_c.dylib
0x00007fff9509d8bf _pthread_start + 335
12 libsystem_c.dylib
0x00007fff950a0b75 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib
0x00007fff8a14bbca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff950a1274 _pthread_cond_wait + 840
2 com.apple.iTunes
0x000000010b44549a 0x10b43c000 + 38042
3 com.apple.iTunes
0x000000010b4453d6 0x10b43c000 + 37846
4 com.apple.iTunes
0x000000010bd1e8b8 0x10b43c000 + 9316536
5 com.apple.iTunes
0x000000010bd1e8dd 0x10b43c000 + 9316573
6 com.apple.iTunes
0x000000010bc1eec6 0x10b43c000 + 8269510
7 libsystem_c.dylib
0x00007fff9509d8bf _pthread_start + 335
8 libsystem_c.dylib
0x00007fff950a0b75 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib
0x00007fff8a14a67a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff8a149d71 mach_msg + 73
2 com.apple.iTunes
0x000000010b52b9cd 0x10b43c000 + 981453
3 libsystem_c.dylib
0x00007fff9509d8bf _pthread_start + 335
4 libsystem_c.dylib
0x00007fff950a0b75 thread_start + 13
Thread 11:: com.apple.CFSocket.private
0 libsystem_kernel.dylib
0x00007fff8a14bdf2 __select + 10
1 com.apple.CoreFoundation
0x00007fff901a3cdb __CFSocketManager + 1355
2 libsystem_c.dylib
0x00007fff9509d8bf _pthread_start + 335
3 libsystem_c.dylib
0x00007fff950a0b75 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib
0x00007fff8a14a67a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff8a149d71 mach_msg + 73
2 com.apple.CoreFoundation
0x00007fff901526fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation
0x00007fff9015ae64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation
0x00007fff9015a676 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation
0x00007fff9016a38f CFRunLoopRun + 95
6 com.apple.iTunes
0x000000010b4452ed 0x10b43c000 + 37613
7 com.apple.iTunes
0x000000010bc1eec6 0x10b43c000 + 8269510
8 libsystem_c.dylib
0x00007fff9509d8bf _pthread_start + 335
9 libsystem_c.dylib
0x00007fff950a0b75 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib
0x00007fff8a14bbca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff950a12a6 _pthread_cond_wait + 890
2 com.apple.iTunes
0x000000010bbea1d4 0x10b43c000 + 8053204
3 com.apple.iTunes
0x000000010bbea03b 0x10b43c000 + 8052795
4 com.apple.iTunes
0x000000010bbea0e5 0x10b43c000 + 8052965
5 com.apple.iTunes
0x000000010b465e26 0x10b43c000 + 171558
6 com.apple.iTunes
0x000000010bc1eec6 0x10b43c000 + 8269510
7 libsystem_c.dylib
0x00007fff9509d8bf _pthread_start + 335
8 libsystem_c.dylib
0x00007fff950a0b75 thread_start + 13
Thread 14 Crashed:
0 com.apple.iTunes
0x000000010ba2a19b 0x10b43c000 + 6218139
1 com.apple.iTunes
0x000000010ba2aace 0x10b43c000 + 6220494
2 com.apple.iTunes
0x000000010ba28176 0x10b43c000 + 6209910
3 com.apple.iTunes
0x000000010ba281e8 0x10b43c000 + 6210024
4 com.apple.iTunes
0x000000010ba287e4 0x10b43c000 + 6211556
5 com.apple.iTunes
0x000000010ba28969 0x10b43c000 + 6211945
6 com.apple.iTunes
0x000000010ba2a92e 0x10b43c000 + 6220078
7 com.apple.iTunes
0x000000010b6da9f4 0x10b43c000 + 2746868
8 com.apple.iTunes
0x000000010bb0bd03 0x10b43c000 + 7142659
9 com.apple.iTunes
0x000000010bc564ca 0x10b43c000 + 8496330
10 com.apple.iTunes
0x000000010bc68b63 0x10b43c000 + 8571747
11 com.apple.iTunes
0x000000010bc68d60 0x10b43c000 + 8572256
12 com.apple.iTunes
0x000000010bc6909a 0x10b43c000 + 8573082
13 com.apple.iTunes
0x000000010b9c0df2 0x10b43c000 + 5787122
14 com.apple.iTunes
0x000000010b9c1125 0x10b43c000 + 5787941
15 com.apple.iTunes
0x000000010ba00e29 0x10b43c000 + 6049321
16 com.apple.iTunes
0x000000010ba0132c 0x10b43c000 + 6050604
17 com.apple.iTunes
0x000000010b52b9f1 0x10b43c000 + 981489
18 libsystem_c.dylib
0x00007fff9509d8bf _pthread_start + 335
19 libsystem_c.dylib
0x00007fff950a0b75 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib
0x00007fff8a14a67a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff8a149d71 mach_msg + 73
2 com.apple.CoreFoundation
0x00007fff901526fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation
0x00007fff9015ae64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation
0x00007fff9015a676 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation
0x00007fff9016a38f CFRunLoopRun + 95
6 com.apple.iTunes
0x000000010b4452ed 0x10b43c000 + 37613
7 com.apple.iTunes
0x000000010bc1eec6 0x10b43c000 + 8269510
8 libsystem_c.dylib
0x00007fff9509d8bf _pthread_start + 335
9 libsystem_c.dylib
0x00007fff950a0b75 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib
0x00007fff8a14c192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff9509f594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff950a0b85 start_wqthread + 13
Thread 17:: com.apple.appkit-heartbeat
0 com.apple.AppKit
0x00007fff904691e1 +[NSParagraphStyle _defaultWritingDirection] + 27
1 com.apple.AppKit
0x00007fff9049d45d -[NSParagraphStyle _isSuitableForFastStringDrawingWithAlignment:lineBreakMode:tighteningFactorForT runcation:] + 468
2 com.apple.AppKit
0x00007fff909d4343 +[NSStringDrawingTextStorage _fastDrawString:attributes:length:inRect:graphicsContext:baselineRendering:uses FontLeading:usesScreenFont:typesetterBehavior:paragraphStyle:lineBreakMode:bound ingRect:padding:scrollable:] + 481
3 com.apple.AppKit
0x00007fff904e7d36 -[NSAttributedString(NSExtendedStringDrawing) boundingRectWithSize:options:] + 687
4 com.apple.AppKit
0x00007fff90509f5f -[NSAttributedString(NSStringDrawingExtension) _sizeWithSize:] + 66
5 com.apple.AppKit
0x00007fff90509c3b -[NSButtonCell(NSButtonCellPrivate) _centerTitle:inRect:] + 115
6 com.apple.AppKit
0x00007fff90508827 -[NSButtonCell titleRectForBounds:] + 1999
7 com.apple.AppKit
0x00007fff905301b2 -[NSButtonCell _configureAndDrawTitleWithRect:cellFrame:controlView:] + 629
8 com.apple.AppKit
0x00007fff9050daf7 -[NSButtonCell drawInteriorWithFrame:inView:] + 1965
9 com.apple.AppKit
0x00007fff90507eda -[NSButtonCell drawWithFrame:inView:] + 540
10 com.apple.AppKit
0x00007fff904cd35f -[NSControl drawRect:] + 398
11 com.apple.AppKit
0x00007fff90498abe -[NSView _drawRect:clip:] + 3758
12 com.apple.AppKit
0x00007fff90ac899d -[NSView _lightWeightRecursiveDisplayInRect:] + 828
13 com.apple.AppKit
0x00007fff90ac8bd8 -[NSView _lightWeightRecursiveDisplayInRect:] + 1399
14 com.apple.AppKit
0x00007fff90ac8bd8 -[NSView _lightWeightRecursiveDisplayInRect:] + 1399
15 com.apple.AppKit
0x00007fff9075f996 -[NSButtonCell(NSDefaultButtonIndicatorPrivate) heartBeat:] + 2348
16 com.apple.AppKit
0x00007fff90aed397 -[NSWindow(NSWindow_Theme) heartBeat:] + 291
17 com.apple.AppKit
0x00007fff90683899 -[NSUIHeartBeat _heartBeatThread:] + 741
18 com.apple.Foundation
0x00007fff8889b74e -[NSThread main] + 68
19 com.apple.Foundation
0x00007fff8889b6c6 __NSThread__main__ + 1575
20 libsystem_c.dylib
0x00007fff9509d8bf _pthread_start + 335
21 libsystem_c.dylib
0x00007fff950a0b75 thread_start + 13
Thread 14 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007f80c35f5b00 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x00007f80c4a3d480 rsi: 0x000000006d766864 rbp: 0x0000000114f5cf60 rsp: 0x0000000114f5cf20
r8: 0x0000000000000008 r9: 0x0000000000000000 r10: 0x0000000024b98100 r11: 0x0000000114f5cf20
r12: 0x0000000000000000 r13: 0x0000000114f5d010 r14: 0x0000000114f5d01c r15: 0x0000000000000000
rip: 0x000000010ba2a19b rfl: 0x0000000000010246 cr2: 0x000000010b572631
Logical CPU: 0
Binary Images:
0x10b43c000 -
0x10c4c6fef com.apple.iTunes (10.5.3 - 10.5.3) <F2A947DF-4408-401C-43EF-340F966C91CC> /Applications/iTunes.app/Contents/MacOS/iTunes
0x10c783000 -
0x10c808fff com.apple.iTunes.iPodUpdater (10.4 - 10.4) <E21FD705-7E1C-5960-73D5-0C3D2C2EAA01> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x10c85c000 -
0x10c888ff7 com.apple.avfoundationcf (2.0 - 63.1) <B36CB7A2-C5EB-3BB6-924B-531868A092EB> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x10c8bd000 -
0x10c8c3fff com.apple.agl (3.1.4 - AGL-3.1.4) <58F15993-D441-3146-9F3F-E03A061A54E3> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x10c8cc000 -
0x10c8d2fff com.apple.iPod (1.7 - 19) <8F1B8246-F053-3CD1-9040-29440BDB19D7> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x10c8de000 -
0x10cc0aff7 +libgnsdk_dsp.1.9.5.dylib (1.9.5 - compatibility 1.9.5) <14636B08-4D26-54CA-3EE8-247B2B708AF0> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x10cc36000 -
0x10cc6dff7 +libgnsdk_musicid.1.9.5.dylib (1.9.5 - compatibility 1.9.5) <C034C2ED-6A46-315F-89C8-8D54A937B255> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x10cc7f000 -
0x10cc81fff com.apple.textencoding.unicode (2.4 - 2.4) <FD4695F4-6110-36C6-AC06-86453E30FF6E> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x10cc86000 -
0x10cd5cfe7 +libgnsdk_sdkmanager.1.9.5.dylib (1.9.5 - compatibility 1.9.5) <D144E870-FABC-E19E-452E-A33D19595B19> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x10cd82000 -
0x10cdc5ff7 +libgnsdk_submit.1.9.5.dylib (1.9.5 - compatibility 1.9.5) <6689251D-098B-0F8D-08CC-785271E98540> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
0x10e1e9000 -
0x10e568ff7 com.apple.CoreFP (2.0.37 - 2.0.37) <7B081D56-6E39-8913-CB64-F1F3E127C77F> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x10e6c4000 -
0x10f68dff7 com.apple.CoreFP1 (1.13.35 - 1.13.35) <5816FCB7-4746-C130-7FBA-EF6130D7A7EB> /System/Library/PrivateFrameworks/CoreFP1.framework/CoreFP1
0x110793000 -
0x110797fff com.apple.audio.AudioIPCPlugIn (1.2.2 - 1.2.2) <D4D40031-05D5-3D8B-A9A5-490D9483E188> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x11079c000 -
0x1107a2fff com.apple.audio.AppleHDAHALPlugIn (2.1.7 - 2.1.7f9) <CA4B5CB4-6F02-396A-B7CA-C9DE876544CD> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x1107a7000 -
0x1107cefff libssl.0.9.7.dylib (0.9.7 - compatibility 0.9.7) <B0925A5D-5355-3ECE-BF2F-E576FF105F5A> /usr/lib/libssl.0.9.7.dylib
0x110cfc000 -
0x110e47ff7 com.apple.audio.units.Components (1.7.2 - 1.7.2) <DC2BA4BE-E91A-3680-A88A-D8A709C48909> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x110ebb000 -
0x110f50fff com.apple.mobiledevice (503.2 - 503.2) <F86997CD-A6C2-2D06-BCB7-CC17EEE76BA6> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
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0x7fff8f0e6fff libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
0x7fff8f0e7000 -
0x7fff8f0f0ff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib
0x7fff8f0f1000 -
0x7fff8f35fff7 com.apple.QuartzComposer (5.0 - 236.3) <F8B96724-2550-32FE-9DE4-22AC7A6C0942> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
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0x7fff8f404fff com.apple.ink.framework (1.3.2 - 110) <C8840EA4-AE7B-360C-A191-D36B5F10B6B5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff8f405000 -
0x7fff8f40bfff libGFXShared.dylib (??? - ???) <B95E9B22-AE68-3E48-8733-00CCCA08D50E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff8f422000 -
0x7fff8f43cfff com.apple.CoreMediaAuthoring (2.0 - 890) <7BE57576-8EF5-3473-95E6-6191E239E3F0> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff8f43d000 -
0x7fff8f43eff7 libsystem_sandbox.dylib (??? - ???) <5087ADAD-D34D-3844-9D04-AFF93CED3D92> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8f79a000 -
0x7fff8f7c1ff7 com.apple.PerformanceAnalysis (1.10 - 10) <DD87C994-66D6-330A-BAF9-AB86BE125A62> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
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0x7fff8f7d9fff com.apple.MultitouchSupport.framework (220.62.1 - 220.62.1) <3F8C015B-88AC-370F-B39D-B4665FB7616A> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff8f7da000 -
0x7fff8f815fff com.apple.LDAPFramework (3.1 - 120.2) <5633BDE9-BDCB-35CC-BC6B-B8E4CD011D51> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff8f816000 -
0x7fff8f91dfe7 libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <EE02BB01-64C9-304D-9719-A35F5CD6D04C> /usr/lib/libsqlite3.dylib
0x7fff8f93d000 -
0x7fff8f941fff libdyld.dylib (195.5.0 - compatibility 1.0.0) <380C3F44-0CA7-3514-8080-46D1C9DF4FCD> /usr/lib/system/libdyld.dylib
0x7fff8f942000 -
0x7fff8f94efff com.apple.DirectoryService.Framework (10.7 - 146) <65C78AE3-89B8-3372-8359-31FD520781D5> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff8f94f000 -
0x7fff8f9e1ff7 com.apple.CorePDF (3.1 - 3.1) <F81F99A9-7FF6-3A6A-92C7-78C76BA357
Hi...
Reinstall the Mac OS X using Lion Recovery
Similar Messages
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My Itunes will not open, please help
I am running version 10.7.0.21 - since upgrade itunes will not open. I have visited the support site and done many things to get this working - taken hours of my time I do not have, including setting up a new user and same result.
My PC is running Windows 7. I need my itunes as I have 4 ipods and 3 iphones - I need to back up a phone as I have just upgraded,
One error I seem to have caught is as follows:
Problem Event Name BEX
Application itunes.exe
Version 10.7.0.21
timestamp 504d85d9
Fault Module Name Quicktime.qts_unloaded
Fault Module Version 0.0.0.0.
If someone has some suggestions, it would be much appreciated.You're posting in the wrong area. This is the Mac OS X Lion area.
Post in the iTunes area. -
my itunes will not open at all. it occasionally will open but when i plug my iphone into it the program freezes and crashes. please help as soon as possible
i think i might have a solution... i have windows vista and after i installed to latest itunes update everytime i tried to open it it would freeze. I tried everything, including uninstalling itunes and all of its components and reinstalled it numerous times. So i went to the itunes folder in my folders, not on itunes, and i deleted my itunes library and playlists. After that it worked just fine, all of my music was deleted but luckily i had my files saved elsewhere.
I hope this helped! I know its frustrating and APPLE/ITUNES NEED TO FIX THE PROBLEM!!!! -
Started a Itunes software update this morning which didn't work. Now Itunes will not open at all. I get the following message."The program can't state becasue MSVCR80.dll is missing from your computer."
There are a couple of options that I know of to fix the issue.
One is listed in this thread - https://discussions.apple.com/message/24606478#24606478 - and involves uninstalling iTunes and related components and then re-installing iTunes. You will need to read the instructions in the thread to see the correct uninstall order.
Second option is use System Restore to set your system back to a date prior to the iTunes update. I did this before finding the thread mentioned above.
Not sure exactly what the problem is but I know, after a search, that MSVCR80.dll was indeed already installed on my computer.
Message was edited by: karivers -
hey guys,
ever since I've reinstalled my pc with windows xp pro sp3, my itunes will not open at all.
every time i click on itunes.exe it does not do anything. It does give me the hourglass icon as if my pc is working on it. but then it disappears without any itunes response.
to fix this issue, I have tried any possible method that i could find on the internet. even called the support center but they were not able to help me either.
I have tried to reinstall itunes *(no effect)*
did something with the cryptographic something in the administrative tools menu *(no effect)*
I have deleted the itunes installer cache *(no effect)*
I installed any older versions,( btw 7 does not work either)but after updating it *(no effect)*
itunes 6 does work; but since i have an iphone it is completely useless for me. so *(no effect)*
the strange thing is that itunes.exe does appear in the "processes" tab in task manager, but it does not show in the "applications" tab.
and every time I shut down my pc, I get the windows message that itunes is shutting down.
If you have any other suggestions, please be so kind help me.
this is driving me nuts. It's been going on for two months now.
Kind regards,
Bart
Message was edited by: PleinvreesPleinvrees
I am not sure if I have this right from all those posts.
When you try to start iTunes, there is no error message and you can see iTunes.exe persisting on the processes tab of the task manager.
If that is your probelm it is commonly do to a problem with cryptographic services.
Before looking into that there is a quick thing to try:
http://support.apple.com/kb/TS1776?viewlocale=en_US
If that's not it, work carefully through *method 4* in the following article:
http://support.microsoft.com/kb/822798
Make a careful note of any error messages you get, this is important. post back the names of any dlls mentioned in error messages.
If you don't get any error messages try starting iTunes. -
Error R6034 during update. iTunes will not open due to error.
Get Error R6034, Application attmempting to load C runtime library incorrectly. iTunes will not install ammanulaly and now iTunes will not open due to error.
Try updating your QuickTime Player to the latest version. Does that clear up the DEP errors in iTunes?
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My itunes will not open and gives me an error message
My itunes will not open and give me an error message of 126... PLEASE HELP
Hello, sarahehines.
Thank you for visiting Apple Support Communities.
Here are the steps I would recommend going through as they should resolve the issue.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Jason H. -
Itunes will not open- "iTunes has encountered a problem and needs to close"
My iTunes will not open anymore, giving me the error message: "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience." I have uninstalled and reinstalled iTunes several times, and with different versions. Nothing I do seems to work. I have even copied the program files from a friend whose iTunes does work, hoping that would fix it, but to no avail. Has anyone discovered a way to fix this problem. I have a friend who has the same problem, but hasn't been able to fix it either.
What happens when you go into control panel, click on the Quick Tunes config icon, and then select the audio tab? If you get an error, Quick Time is corrupted. Also double check your sound card drivers. Can you play any sound at all? Does Windows Media Player function? What is you anti virus software?
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Did a software update (the latest for iMac) for iTunes and now iTunes will not open
iTunes will not open after the update completed. I tried to downgrade back to the previous for iTunes but I cannot access my downloads....I seriously need help from someone.....HELP
The phone is in restore mode and the picture is telling you what to do. Connect the phone, by cable, to iTunes in the computer you normally use for syncing, and retore the phone.
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Safari and iTunes will not open on my Macbook Air after Migration Assistant
I did the Migration Assistant via wireless (from Macbook Pro TO Macbook Air) last night and it did work. However, my Safari and iTunes will not open on my Macbook Air now. The error messages are as follows:
Safari: "Safari quit unexpectedly. Click Reopen to open the application again. Click Report to see more detailed information and send a report to Apple."
- I tried reopening the app, restarting, and shutting down the computer. Nothing has worked.
iTunes: "The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?"
- I clicked "Download iTunes" but then another message comes up that all my software is up to date.
Any help is very appreciated.Try repairing permissions using Disk Utility.
-
My itunes will not open, it displays an error that MSVCR80.dll is missing. I tried reinstalling itunes but it fails because the service is not able to start.
Same thing happened to me. I ended up completely uninstalling itunes then downloaded it again from http://www.apple.com/itunes/. If you're using firefox, for some reason itunes will not download and I don't know if using googlechrome will also have problems,so just to be sure that it will work on your first try, use internet explorer when you download itunes. Good LUCK!!
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my itunes will not open! is giving me error7(windows error 1114) RUNING TIME ERROR, PROGRAM FILES\ITUNESHELPER.EXE R6034 An application has made an attempt to load the C runtime library incorrectly. I must contact the application support team for imformation and i tried downloading itunes like 10 times and is saying the same thing. Please help! i need to sync my ipads and ipods thank you!
Follow the instructions of tt2 given in https://discussions.apple.com/thread/5822086
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please help
itunes will not open on my computer the icon on my desktop has changed to a white folder and it is still listed in start programmes but will not launch i am concerned about losing all my downloadsYou music etc should not be affected by problems with the iTunes program, nevertheless it is always a good idea to backup your data.
You haven't said if there was any error message when you tried to start iTunes. If there was one please give it in full.
Also check to see if QuickTime works, iTunes can not work without it. If QuickTime doesn't work, it has to be fixed before worrying about iTunes.
Then restart your PC and open your Task manger and select the Processes tab.
Try to start iTunes, does iTunes.exe appear on the processes tab? If so does it disappear again or remain although the programs does not open? -
Itunes will not open in my windows 8 laptop
Itunes will not open on my windows 8 computer..can someone please help?
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
Accidentally deleted bonjour from my computer. iTunes will not open. Help Please.
Accidentally deleted Bonjour from my computer. iTunes will not open. Running Windows XP. Help please.
Uninstalling and then reinstalling your iTunes should also get your Bonjour reinstalled.
For the reinstall, use an installer downloaded from the Apple website:
http://www.apple.com/itunes/download/
... or you could get it back via your Apple Software Update for Windows.
If you'd prefer not to uninstall iTunes, try the following procedure.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the Bonjour.msi (or Bonjour64.msi) to do a standalone Bonjour install. -
My itunes will not open on my laptop I have windows 7
Remove SC Info.sidb file
(This applies to Win7 or Vista)
From the Start menu, click Computer.
In the Organize menu, click Folder and Search Options.
Click the View tab.
In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected.
Click OK.
Navigate to the following location by either typing it into the address bar, copying and pasting it into the address bar, or clicking through the folder hierarchy listed: C:\Program Data\Apple Computer\iTunes\SC Info
Right-click the SC Info.sidb file shown and on the shortcut menu, click Delete.
Right-click the SC Info.sidd file shown and on the shortcut menu, click Delete.
Restart the computer and open iTunes.
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