Itunes will not play anything

I open iTunes, select a song from the library, and the song will not play. No sound, no movement on the status bar.

Hi bdonahy,
Welcome to the Support Communities!
Are you able to hear sound in other applications?
If you are having issues with iTunes for Windows, it may be best to completely uninstall iTunes and related components.  See this article for information:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Additionally, you may want to attempt the troubleshooting steps in these articles:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Cheers,
- Judy

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    Try the white-screen topic of:
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  • After updating to windows 8.1 iTunes will not play video

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    Itunes will not play a number of songs in my library as they were purchased a long while ago using an email address and ISP that I no longer use. When I try and play them I get the message "this computer is not authorised to play this song, authorise your computer now".  Any ideas?

    Hello, quckvic. 
    Thank you for visiting Apple Support Communities. 
    You will need to reset your Apple ID password via the steps in the first article below.  Take a look at the option that refers to answering the security questions.  Since you do not have access to the email account and if you are unable to answer the security questions, see the second article. 
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    http://support.apple.com/en-us/HT201487
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  • HT201401 I got a 3G phone and recently I downloaded the new version for my phone and every since some of my songs that i downloaded thru itunes will not play in it's entirety

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  • Itunes will not play if Chrome is running

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    For general advice see Troubleshooting issues with iTunes for Windows updates.
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    see if this link helps   http://support.apple.com/kb/TS1538

  • ITunes will not play songs

    iTunes will not play any songs from my library. When I click on the song to play the title appears in the box as if it is going to play but the the bar does not move and then the title disappears and a bunch of lines appear.
    When I play a video, movie or TV program the video plays fine, but no audio comes out.
    Audio and video work fine in any other application and all the system sounds work fine. I can also play audio and video fine using Windows Media Player.
    I have shut-down and restarted several times and even let the computer stay shut-down overnight, but to no avail. I have upgraded to the newest version of iTunes and QuickTime. I have also made sure I have the most current version of all audio and video drivers for my laptop. I have also update Vista to Service Pack 1. I also noticed that MS Silverlight also loaded, so not sure if this could be causing my problems.
    Any help that anybody can provide would be greatly appreciated.

    Finally was able to fix the problem. Here is what I had to do:
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    2. Install all new Audio and Video drivers (even though they were already the newest versions I had to re-install them).
    3. Installed newest MS Windows Vista upgrade.
    4. Restarted computer
    5. Made sure all my audio settings were set to use the proper speakers.
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  • ITunes will not play music, songs stuck at 0:00

    I know this is a frequent question as I've spent three hours searching through the support discussions here as well as elsewhere online, but none of the possible solutions I found posted worked for me.
    The problem, if you're unfamiliar with it, is that iTunes will not play any music (either songs I've ripped or songs I've bought off of the iTunes Store).
    I've tried updating iTunes and Quicktime, uninstalling and then reinstalling both, updating my audio drivers, playing with the preferences of both iTunes and Quicktime, made both programs the defaults for all associated file types, and rebooted countless times.
    I'm on a 3-month old Dell Inspiron running Windows 7 if that makes a difference.
    Any new suggestions anyone has or something random you may have tried that solved a similar problem would be greatly appreciated.
    Thanks! 

    I'm afraid the problem is more widespread than just iTunes and the update didn't fix it. There's a thread out there about users not getting any sound/audio in Lion after wake from sleep or just having it idle for a long while.
    Hopefully, Mac OS X 10.7.2 will fix the issue.
    Thanks!

  • Itunes will not play my music nor videos

    I recently updated to itunes about a week ago..and for some odd reason my itunes will not play any music that is located in the itunes music library.. I un-installed it, then re-installed it..and it still did not play the music.. I believe it has affected my windows media player on my computer as well. I was wondering if anyone had any information or a solution to my problem??
    thanks

    You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered.

  • New MacBook Air, iTunes was working at first, now will not play anything

    Brand new Macbook Air and after an unnecessarily complicated setup I finally had music playing the first day. Now it will not play music or podcasts. Cleared cache, restarted, up to date. I press play it changes to the pause icon but no time movement, no sound. I went through all the steps to fix the problem of not downloading any of my purchased music, but now that I have it downloaded it won't play, when it had originally.
    Downloaded a podcast, won't play. Yay, back on the Apple forum once again.
    The original selling point of Apple was simplicity and reliability, now it is more convoluted, un-intuitive and unreliable than any windows product out there and I never thought I'd say that.

    you're not dimwitted. I wonder sometimes! lol
    just checking on something first. when you try to
    play a song in itunes, does that little
    diamond-shaped thingy stay firmly stuck to the left? Yes
    if so, next let's explicitly doublecheck your precise
    itunes version number. in itunes, go "help > about
    itunes" and wait for the version number to scroll up
    from the bottom of the screen. (for example, mine
    says "itunes 6.0.5.20") 6.0.5.2
    if you've got an itunes version 5.0.0.35, 5.0.1.4,
    6.0.0.18 or 6.0.1.3
    ... first let's check on this possibility:
    iTunes for Windows: Audio files do not play in
    iTunes 5 or 6
    if you've got an itunes version 6.0.2.23 or
    higher, or the compatibility settings thing wasn't a
    factor for you
    ... then first we'll try a careful standalone QT 7.1
    reinstall.
    download and save a copy of the QT 7.1 standalone
    installer to your hard drive. (we'll run the install
    from there rather than online.) switch off
    antivirus and antispyware applications prior to the
    install.
    Quicktime 7.1 Standalone Installer
    if that install goes through okay, does your itunes
    play audio properly again? Yes, this did the trick!
    (if you get an error message on the QT standalone
    reinstall, let us know what it says. include error
    message numbers if you're getting any.)
    b noir I thank you so very much for being willing to share your knowledge and lending a helping hand! I am indebted to you!

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