ITunes will not play music on Windows

I haven't listened to my music on the PC in a while, and today I tried. None of my songs will play. The little diamond doesn't even move, so it's not the volume. I did what the iTunes support site suggested: checked to see that the compatibility box was deselected in Windows; it was already deselected, so that must not be the problem. I can't seem to get any more help off of this website. Any suggestions???? Or, how do I get someone from Apple to help me?
Thanks!
Sony VAIO   Windows XP  

i think i just had to update itunes and it worked again. . .go figure!

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    http://support.apple.com/kb/ts1574
    iTunes 11 for Mac: If you have trouble playing music or other audio
    http://support.apple.com/kb/PH12135
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