ITunes will not recognise iPod Nano

Just purchased an iPod nano and cannot get iTunes or iPod Updater to recognise the device. Windows does see the iPod and I can open iPod folder via explorer.
I went through all troubleshooting procedures at http://www.apple.com/support/ipod "start-to-finish" twice including the MSConfig steps. same result.
Are there any known issues running Win XP Pro with the Ipod Nano?
Are there any other means to load music to the iPod besides iTunes?
Thanks.
Midwest-Ed

mid west ed hi Any news on i tunes recognising your nano so you can download tunes? I cant get itunes to recognise the nano but now itune swont recognise my daughters i pod either, have Apple got back with any suggestions?

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