ITunes will not recognize iPod shuffle--solutions?

can't get iTunes to recognize my 4th gen. iPod shuffle--solutions?

Is this something that worked before, and is no longer working for some reason?  Or, is this a new purchase and the first time you are trying to connect this iPod shuffle to this computer?

Similar Messages

  • Itunes will not recognize ipod nano 7th generation

    I purchased an ipod nano 7th generation today. Plugged it into my computer...my computer recognizes the device but itunes will not. I have uninstalled and reinstalled itunes and follwed all other directions in troubleshooting. As soon as I open itunes it even disappears from 'my computer'. Please help.

    Hello Aruniem,
    The article linked below provdies information and steps that can help resolve this issue.
    iPod nano: Error message saying that iPod 'could not be identified properly'
    http://support.apple.com/kb/TS3218
    Cheers,
    Allen

  • Itunes will not recognize ipod

    Help! I uploaded some music onto my ipon from my desktop. I plugged in my ipod to my work laptop and now the laptop will not recognize the ipod. What do I do?

    Try this:
    http://docs.info.apple.com/article.html?artnum=61675

  • ITunes will not recognize my shuffle.

    I recently got a used iPod (10G with scroll wheel) from my friend and connected it to my computer. iTunes recognized it the first time I plugged it in, but now it won't. Also, when I connected my 1G iPod Shuffle, which I have not had any problems with, it wouldn't recognize it either. The computer recognizes it, but iTunes does not. Any suggestions?

    The problem is that cause the i pod is used it needs the driver that came with it make sure u have added hardware with the driver properly. Sometimes when switching between i pods the i tunes gets confused and needs constant updatiing > support>downloads>i pod updater this will make sure any i pods u have will be updated. If u have an old version of i tunes use version 6 it might help uninstall then install version 6 saving files of course. Make sure that the i tunes recognizes it by going to i pod options bottom right hand corner then i pod tab if it says its not connected go to device manager>my comptuer>right click>properties>hardware>device manager>under usb mass storage device>location it will have in brackets i pod that means the i pods defatly connected and it proves its defatly a software problem not hardware sorry cant help more u could always try a support agent get the serial number on the i pod its on the back 11 digits i think good luck

  • Itunes will not recognize Ipod Touch

    Ok, so I tried to install Itunes 8 when it first released the other day. I received the BSOD, I ended up reverting back to the last known working configuration for windows. So back to Itunes 7.7.1 or whatever. Plugged my Touch in, and it would not recognize at all. I checked in the hardware config and it seemed that the drivers were not installed for the Ipod. I found out about the HP printer fix, and unplugged my HP printer. I installed Itunes 8, works fine now.
    BUT, I plugged my Ipod Touch in, and I get a new hardware wizard, installs the drivers, and asks what I want to do with it, pull pictures off? It's acting like an external drive. Itunes won't recognize it though, no beeps stating it was connected, just won't recognize it is there.
    Is there anything I can do to fix this?

    The first five of those I actually tried. I should check the services menu, and I uninstalled Itunes, but did not restart afterwards. So when I reinstalled, everything was still there. I will try doing that tonight after work.

  • ITunes will not recognize iPod touch when connected

    Everytime I connect my iPod it connects and disconects serveral times without stopping. It will not sync to iTunes because it cannot connect or stay connected anyone with help?

    See:
    iOS: Device not recognized in iTunes for Mac OS X
    Do not omit the Additional Information paragraph since that applies to Snow Leopard only.

  • HT1459 iTunes will not recognize iPod for syncing, downloading versions, etc?

    I am attempting to connect/sync/download latest version of iTunes to my brand new iPod Touch, 4th generation.  Nothing happens.  It says I need to have 10.6.3 version or higher, but when I attempt to download to the iPod, it only downloads to my computer.  I am connected via the USB cable, not via WiFi.

    Well, it looks like the iPod will need to come back to factory settings none the less. Try doing this:
    First, show "Hidden Files and Folders" (Open my computer, click on "Tools" then Folder options, click on the view tab, put the dot next to show hidden files and folders and apply, ok)
    Then, Terminate ipodservice.exe and ituneshelper.exe (This is assuming iTunes launches)
    Connect the ipod, wait for it to show in My Computer.
    Double click on it and you will find an ipod control folder in here - Drag and drop this to the recycle bin, close and open iTunes....Let's see if the ipod will be recognized allowing you to restore it.

  • Itunes will not recognize ipod-complicated

    My goal was to switch my itunes library from computer 1 to computer 2 for convenience. I purchased a used ipod nano. Synced music to ipod from computer 1. Installed itunes on computer 2 and purchased a new song from the itunes store. My ipod will not show up on itunes to sync this song and I had hoped to get my library of music from my ipod transferred to this computer. Help!

    Try this:
    http://docs.info.apple.com/article.html?artnum=61675

  • Have already had tech support regarding this issue but hasnt helped/itunes will not recognize ipod but computer will offer to open camera

    Need help please!!
    I cannot get my sons ipod to be recognized on itunes however the computer will acknowledge the camera to open for pictures.
    Have already spent hours w/ support and they cannot resolve problem.

    Hi hickorymom,
    Try this solution from an earlier post:
    Did you already try to disable the camera notification in Windows? http://support.apple.com/kb/TS1500
    Hope this works!
    Cheers,
    GB

  • ITunes will not recognize IPod Or Nano

    Help - i have spent the entire day reading and trying different options to no avail.
    I have a Dell Latitude D620 Microsft XP. I have not synced to my nano in 2 months. Just purchsed an IPod Classic for my girlfriend.
    I connected the nano to the computer. ITunes comes up as it should, but does not show the device. Windows does recognize it.
    Ipod - samething.
    I can not get Itunes to show the devices so that I can sync.
    I have tried uninstalling and installing ITunes several times.
    I give up and I am at the point of returning the IPod.

    Kristine, thanks for the suggestion. I have tried that already, to no avail, and have also reinstalled iTunes and trashed the AppleMobileDeviceHelper files per the instructions..
    http://support.apple.com/kb/ht1747,
    also without result. Glad that you were able to resolve your trouble with a hard reboot, thanks again for the suggestions.

  • My itunes will not recognize my ipod shuffle after installing Mcafee

    My itunes will not recognize my Ipod shuffle, I have tried almost everything Itunes has suggested including uninstalling and installing Itunes.  I am at a loss, the computer recognizes the ipod and assigns a drive to it.  When I click on the drive there are flies in it.  I have disabled the firewall, checked all firewall settings as suggested in previous forums.  I have tried deleting the temp files but that keeps getting hung up on a file that says it is in use.  I can stll use my ipod because it charges but I can not update songs etc.
    I contacted Mcafee but all they did was turn the firewall off (I could have done that myself).
    If there is any help I would appreciate it!
    Thanks,
    Nadine

    The first thing I did in the morning was contact McAfee they turned the firewall off it didnt work so they said it wasnt their problem.  I attempted several other things using ITunes help but none of the solutions worked.  I would say it is something in my computer but the drive shows up in my files so the computer is reading the USB port.  I tried changing the drive but that didnt help.
    I cannot find a universal "OFF switch" in McAfee But I have turned the firewall off several times after many different attempts.
    I do not find an area where I can tell Itunes where the Ipod is in Windows Explorer, that would be helpful at least it could try to locate it then. You would think this feature would be available since Itunes would like us to purchase music through them to load on our equipment.  Since my computer does not recognize my Ipod there is no need for me to purchase music.
    Do I sound frusturated - I AM But I appreciate your trying to help.

  • ITunes will not recognize my Ipod touch.

    iTunes will not recognize my Ipod touch.  It attempts to perform a recovery, but must restore first.  but the restore fails, gives my 1604 code.  I have switched cords, USB ports all with no success.  I have a second touch (an older generation), a 160 GB Ipod & a shuffle that all work fine.  Not sure where to go.  One place said that I should reinstall iTunes, but wasn't sure if I would lost my library and apps.  Pleas advise.  Thanks.

    Try to reinstall iTunes as explained in this article:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    Backup your iTunes before, just in case. Apps and other bought media from iTunes can be downloaded again for free:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • HT1459 Serial number is faded and too small to read. Itunes will not recognize my IPod Classic. How can I delete the current iPod software and reinstall it to see if this would solve the problem?

    I recently upgraded my Itunes softeware, now itunes will not recognize my IPod Classic. If I delete the current IPod software and reinstall it, would this solve the problem, and if so, I'll need step by step instruction.

    Yep.
    Take a look here:
    http://www.snsforums.com/index.php?showtopic=235
    It appears that SANmp is indeed the most likely source of your problem.

  • HT1386 itunes will not recognize my ipod touch

    itunes will not recognize my ipod touch

    Here:
    iOS: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

  • My iTunes will not recognize my iPod Touch or iPhone 4, Windows 8 does though.

    Anyone out there having the same issue? iTunes will not recognize it no matter what I do. I have followed all the advice about resetting it and redownloading iTunes, restarting the apple mobile device from the command center. I don't know what else to do but something has to be done. Also, it will not recognixe my phine either but it says that it needs drivers for that. Any help would be greatly appreciated.

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

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