ITunes will not recognize my 4th generation Shuffle

I bought a new shuffle last week and now when I plug it in to my computer (a macbook) iTunes won't recognize it and there's an orange flashing light. The iPod does show up on my desktop though. Any ideas on what's causing the problem??

Work through each and every suggestion as needed in this Apple support document.  Obviously not all of them will apply.
http://support.apple.com/kb/TS1410
B-rock

Similar Messages

  • Itunes will not recognise my 4th generation 60gb ipod with colour display.

    itunes no longer recognises my 4th generation 60gb pod. It connects the machine for a short time, but I cannot add anything or delete anything from the ipod. It then says safe to disconnect without having requested this. I am using a re3cent version of itunes.I do not wish to loose all my music by syncing the machine and at the moment that appears impossible anyway. Can anyone help?  And while I'm here, is there a simple way to remove gaps in playback on ipods ?  jonnyMDG

    Hello alicee1303
    If the computer recognized your iPod Nano, then the next step would be to try the steps in the following article to isolate and resolve the issue.
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/ts1363
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • TS1410 My iTunes will not recognize my iPod Nano 6th gen.   It has worked in the past and it works with my iPod 4th gen.  I've gone through the troubleshooting steps as suggested, but still -- nothing.  Now, what??

    iTunes will not recognize my Nano 6th gen. as a device.  It has been recognized  in the past and iTunes does recognize my Nano 4th gen.  The device connects to the Mac and charges allright.  All of the functions on the Nano work but want to modify my music, I'm tired of the same songs etc. 

    Universal Serial Bus controllers
         Intel(R) ICH9 Family USB Universal Host Controller - 2934
         Intel(R) ICH9 Family USB Universal Host Controller - 2935
         Intel(R) ICH9 Family USB Universal Host Controller - 2936
         Intel(R) ICH9 Family USB Universal Host Controller - 2937
         Intel(R) ICH9 Family USB Universal Host Controller - 2938
         Intel(R) ICH9 Family USB Universal Host Controller - 2939
         Intel(R) ICH9 Family USB Universal Host Controller - 293A
         Intel(R) ICH9 Family USB Universal Host Controller - 293C
         USB Composite Device
         USB Root Hub
         USB Root Hub
         USB Root Hub
         USB Root Hub
         USB Root Hub
         USB Root Hub
         USB Root Hub
         USB Root Hub
    I'm not sure if it charged when I hooked it up to my roommate's computer, but it definately didn't register either. If I put it on the dock it plays so the port is fine, but that still doesn't help me sync it to my computer.

  • My itunes will not recognize my ipod shuffle after installing Mcafee

    My itunes will not recognize my Ipod shuffle, I have tried almost everything Itunes has suggested including uninstalling and installing Itunes.  I am at a loss, the computer recognizes the ipod and assigns a drive to it.  When I click on the drive there are flies in it.  I have disabled the firewall, checked all firewall settings as suggested in previous forums.  I have tried deleting the temp files but that keeps getting hung up on a file that says it is in use.  I can stll use my ipod because it charges but I can not update songs etc.
    I contacted Mcafee but all they did was turn the firewall off (I could have done that myself).
    If there is any help I would appreciate it!
    Thanks,
    Nadine

    The first thing I did in the morning was contact McAfee they turned the firewall off it didnt work so they said it wasnt their problem.  I attempted several other things using ITunes help but none of the solutions worked.  I would say it is something in my computer but the drive shows up in my files so the computer is reading the USB port.  I tried changing the drive but that didnt help.
    I cannot find a universal "OFF switch" in McAfee But I have turned the firewall off several times after many different attempts.
    I do not find an area where I can tell Itunes where the Ipod is in Windows Explorer, that would be helpful at least it could try to locate it then. You would think this feature would be available since Itunes would like us to purchase music through them to load on our equipment.  Since my computer does not recognize my Ipod there is no need for me to purchase music.
    Do I sound frusturated - I AM But I appreciate your trying to help.

  • ITunes does not recognize my first generation iPod Shuffle

    iTunes does not recognize my first generation iPod Shuffle (512MB).  Windows 7 sees the iPod as an empty external drive although the iPod has music on it.  The iPod plays the music fine.  iTunes does recognize a similar first generation iPod Shuffle.
    What can be wrong with the iPod Shuffle?   How can I fix?
    Thanks,I
    Jay

    Hi there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/TS1363
    -Griff W.

  • I purchased a used Ipod touch 4th gen and my computer (Windows XP) recognizes it as a camera but Itunes will not recognize the ipod. Old ipod works and connects fine. Any suggestions?

    I purchased a used Ipod touch 4th gen and my computer (Windows XP) recognizes it as a camera but Itunes will not recognize the ipod. Old ipod works and connects fine. Any suggestions?

    Well, there is always the possibility that it's been jailbroke, in which case, you're out of luck.  However...
    http://support.apple.com/kb/TS1369
    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

  • ITunes will not recognize my Ipod touch.

    iTunes will not recognize my Ipod touch.  It attempts to perform a recovery, but must restore first.  but the restore fails, gives my 1604 code.  I have switched cords, USB ports all with no success.  I have a second touch (an older generation), a 160 GB Ipod & a shuffle that all work fine.  Not sure where to go.  One place said that I should reinstall iTunes, but wasn't sure if I would lost my library and apps.  Pleas advise.  Thanks.

    Try to reinstall iTunes as explained in this article:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    Backup your iTunes before, just in case. Apps and other bought media from iTunes can be downloaded again for free:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • My iTunes will not recognize my iPod

    I have an apple iPod touch 4th gen with IOS 6.1.6 or whatever the latest IOS is for these devices. my iTunes will not recognize that my iPod is plugged in, but my computer does. I have windows 8

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • Why won't my computer recognize that I am plugging in my ipod? itunes will not recognize it either

    I keep plugging my ipod into the computer and it will not recognize that anything id plugged in. Also, itunes will not recognize that it is plugged in either. It is a 2nd generation ipod

    I'm having the exact same problem with my iPod Nano 2nd Gen.  Neither the new MacBook Pro nor the 1 year old Mac Pro will recognize it.  I authorized both computers but the Nano doesn't show up on either.  Strange because I have the iPod Classic (from 2000) and it works fine.

  • Itunes will not recognize my iphone

    Suddenly, Itunes will not recognize or sync my iphone or my shuffle. Got message that Apple Mobile Device was shut off. Tried multiple times to restart, start etc from services. Then reinstalled itunes entirely. And still get APple mobile device still not started.

    See The Troubleshooting Tips in this Link:
    http://www.apple.com/support/itunes/troubleshooting/
    Particularly this one
    http://support.apple.com/kb/TS3125

  • HT1386 Just downloaded 7.2 into my Iphone 5 what a mess.  Dropped called no audible notifications for email or text messages.  Went to the apple store and reset phone to original specs. Now trying to restore apps and music and itunes will not recognize th

    Just downloaded 7.2 into my Iphone 5 what a mess.  Dropped called no audible notifications for email or text messages.  Went to the apple store and reset phone to original specs. Now trying to restore apps and music and itunes will not recognize the phone.  I have gone thur the steps for windows 7 and still nothing???  I have downloaded the newest version I itunes too. 

    Hi Midwestboy,
    If your iPhone isn't being recognized by iTunes on your Windows machine, you may find the following article helpful:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Regards,
    - Brenden

  • How do I sync my iPhone 5 to my new PC? iTunes will not recognize it even when plugged in the USB port. Settings General iTunes wifi sync is still my old laptop. Any help is appreciated.

    How do I sync my iPhone 5 to my new PC? iTunes will not recognize it even when plugged in the USB port. Settings>General>iTunes wifi sync is still my old laptop. Any help is appreciated.

    See also Recover your iTunes library from your iPod or iOS device.
    tt2

  • Hi, I have a new cell phone, I wanted to give my iphone to my father, instead of deleting the content on the iphone I have deleted the entire iphone. It starts up no more. iTunes will not recognize the iphone. How do I get my old data back onto the phone?

    Hi, I have a new cell phone, I wanted to give my iphone to my father, instead of deleting the content on the iphone I have deleted the entire iphone. It starts up no more. iTunes will not recognize the iphone. How do I get my old data back onto the phone?

    Place the device in DFU mode (google it) and restore as new.

  • HT1459 Serial number is faded and too small to read. Itunes will not recognize my IPod Classic. How can I delete the current iPod software and reinstall it to see if this would solve the problem?

    I recently upgraded my Itunes softeware, now itunes will not recognize my IPod Classic. If I delete the current IPod software and reinstall it, would this solve the problem, and if so, I'll need step by step instruction.

    Yep.
    Take a look here:
    http://www.snsforums.com/index.php?showtopic=235
    It appears that SANmp is indeed the most likely source of your problem.

  • HT1386 itunes will not recognize my ipod touch

    itunes will not recognize my ipod touch

    Here:
    iOS: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

Maybe you are looking for

  • Closing the browser in InfoView doesn't log the user off.

    In Business Objects XI R2 Infoview, closing the browser in InfoView doesn't log the user off no matter how you answer the subsequent popup question "A window has closed. Log off as well?" Is there a fix for this somewhere?

  • Ipod shuffles song order when syncing

    ive noticed ever since i downloaded the newest version of itunes (itunes 10.2.1.1) that every time i sync the ipod with my computer, it will screw up the order of the tracks of the artist i most recently listened to ONLY on my ipod. the song order re

  • Viewing edit PDF file on IPAD

    I added text to a pdf file, save the file and then sent it as an email attachment. I opened up the email via the IPAD but when I opened up the attached PDF, none of my added text shows up. Note: the added text does show up with I open up the same fil

  • How do i transfer pdf documents(in Cloudreader) from an iPad to my Macbook Pro?

    how do i transfer pdf comics(in cloudreader on ipad) tomy macbook pro?

  • Coping with variable sized reply from server

    Hi folks, I've written a small class that acts as an SMTP client, opening a socket to a server and writing the appropriate SMTP commands out to it. However, I've discovered that I sometimes get SMTP 554 (SMTP synchronization error) errors on this, an