Itunes will not recognize my new phone
i just bought the new iphone 4s and itunes wont recognize it. what should i do?
Do you have Windows or Mac OS?
Windows:
http://support.apple.com/kb/TS1538
Mac OS X:
http://support.apple.com/kb/TS1591
Similar Messages
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ITunes will not recognize my new iPhone 4
I just got an iPhone 4 from Best Buy today. Everything has worked fine throughout the day until I tried adding my music on to my phone. I have an iPod Nano that has worked fine with my computer in the past, always synced smoothly when needed. When I try syncing and adding music from my iTunes to my iPhone, iTunes does not recognize my iPhone at all. It does not show up under 'Devices' in iTunes. My 'Computer' (Windows 7) recognizes the iPhone as a device, but nothing in iTunes. I've updated my iPhone software, uninstalled all Apple programs, and reinstalled all of them back on to my computer, with no luck.
Mac OS X 10.5 Leopard installation system requirements
http://support.apple.com/kb/TA24950
Leopard is no longer available at the Apple Store but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753).
If you can't obtain a retail install DVD from Apple, look on eBay or Google the installer part numbers to possibly find at an on-line store. Here's what to look for:
MB427Z/A Leopard 10.5.1 install DVD
MB576Z/A Leopard 10.5.4 install DVD
MB021Z/A Leopard 10.5.6 install DVD (single user)
MB022Z/A Leopard 10.5.6 install DVD (5-user family pack)
Installing Mac OS X 10.5 Leopard
http://support.apple.com/kb/HT1544
Mac OS X 10.5 Leopard Installation and Setup Guide
http://manuals.info.apple.com/en/leopard_install-setup.pdf
After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
Cheers, Tom -
Itunes will not recognize my new Ipod Nano
It will charge but my computer says a driver needs to be installed but it cannot find it and iTunes does not recognize it at all. Any help?
Okay. Maybe they're looking for the usbaapl.sys driver as well.
Try to bring the Hardware wizard up again. This time browse to:
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
... and select the usbaapl.sys file.
Any better luck with that one? -
I replaced an old Itouch with a new one, and now Itunes will not recognize the new one.
I recently replaced my old I Touch with a new one. Now I cannot get Itunes to recognize it in my library.
See:
iOS: Device not recognized in iTunes for Windows
You need iTunes 10.7 or later on the computer. -
Hi, I have a new cell phone, I wanted to give my iphone to my father, instead of deleting the content on the iphone I have deleted the entire iphone. It starts up no more. iTunes will not recognize the iphone. How do I get my old data back onto the phone?
Place the device in DFU mode (google it) and restore as new.
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I upgraded from Iphone 3g to iphone 4. I had to update my macbook pro to Lepard just to sync. the **** thing with the new iphone 4. I bought and updated to lepard. Now when I try to sync itunes does not recognize my new iphone 4 as mine and wants to erase everything I have bought using the phone before it will sync! It says everything on the phone now will be cleared in order to sync it with my existing info on the computer from my previous iphone. How can I just get everything from my current iphone 4 into itunes, basically add it to the info from my previous iphone 3g that is currently in my itunes? I dont want to lose what I have on my phone currently....I paid money for half the apps for crying out loud.
I was so frustrated by this when I first bought the phone that I just pushed it out of my mind and NEVER synced it. Please help...Nope - you cannot restore a backup from a newer iOS version on to a device running an older iOS version. The reverse works, but in your case to use your backup, you must update to iOS 7.0.3 - no other option if you want to use that backup.
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Just downloaded 7.2 into my Iphone 5 what a mess. Dropped called no audible notifications for email or text messages. Went to the apple store and reset phone to original specs. Now trying to restore apps and music and itunes will not recognize the phone. I have gone thur the steps for windows 7 and still nothing??? I have downloaded the newest version I itunes too.
Hi Midwestboy,
If your iPhone isn't being recognized by iTunes on your Windows machine, you may find the following article helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Regards,
- Brenden -
How do I sync my iPhone 5 to my new PC? iTunes will not recognize it even when plugged in the USB port. Settings>General>iTunes wifi sync is still my old laptop. Any help is appreciated.
See also Recover your iTunes library from your iPod or iOS device.
tt2 -
My iphone is stuck in recovery mode and itunes will not recognize my phone. I've tried pretty much every trick i can and i still do not know what to do. Someone please help me
I've done all of these, even trying a different USB port, and still, nothing. This is really confusing. Windows 8.1 said something to do with USB malfunction or something and nothing works. I need to restore my iPhone quickly and nothing has happened. My cable is not genuine Apple product. iTunes makes the noise that it makes when I connect the device, but it doesn't say 'iPhone is in recovery mode' or even say 'iPhone' in the corner. I am really fed up and would really appreciate a response.
Thanks,
Nathan. -
My itunes will not recognize my brand new iphone 5s?
my itunes will not recognize my brand new iphone 5s? How do i fix this ?
http://support.apple.com/kb/ts1538
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I just changed my apple ID because I needed to change my e mail account. My new ID updated on all of my devices except for iCloud on my phone. My phone however will not recognize my new Apple ID for iCloud? Any suggestions?
To change the iCloud ID on your phone you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the new ID. If you only changed your ID and didn't create an entirely new ID, you can choose Delete from My iPhone when prompted. Your data will download back to your phone when you sign back in.
Save any photo stream photos that you want to keep to your camera roll before deleting the account. Deleting the account deletes the photo stream photos from your phone. -
I have moved from the UK to New Zealand and Itunes will not accept my new Zealand bank details, I am trying to change my details on the Iphone 4s
Do you have a new Apple ID to use in NZ? If not open iTunes Store. Log out of your old Apple ID, then try to login. Select Create Apple ID from the dialog that appears. Make a new Apple ID for NZ with a NZ email address. Once that is approved and verified, log into the iTunes Store with the new Apple ID. This should fix all other issues.
Change iTunes Store Country on an iDevice
1. Tap Settings;
2. Tap iTunes & App Stores;
3. Tap View Apple ID;
4. Enter your user name and password;
5. Tap Country/Region;
6. Tap Change Country/Region;
7. Select the region where you will be located;
8. Tap Done.
Also, see How to Change Your iTunes Store Account Location | eHow.com. -
Itunes will not recognize when i plug in my ipone 5
not sure what is going on. when i updated to the new ios 6.1.3 my itunes will not recognize that i have plugged my phone in
So you connect the iPod containing a hard drive. I would guess you are using USB, right? Then Windows opens a window (wow, that's repetative) that identifies this as a USB hard drive.
Am I close?
It sounds like you've told the iPod to act in Disk Mode. On the same preferences pane that you are telling iTunes to open, uncheck the box for enable disk mode. the mini should stop telling your computer it is a hard drive. -
I've worked with Apple 2 times. The first time we spent 2 hours on the phone uninstalling and reinstalling itunes, quicktime and other software and it worked for a while. Now, once again, itunes will not recognize my 6th generation nano. My old shuffle works fine. I sent the nano to apple and they shipped it back stating it was fine after upgrading firmware. However, it still will not be recognized from itunes. Please help, I'm totally lost and disappointed after spending money and so much wasted time on this thing.....
What Mac or mobile device are you using, with what operating system?
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My iTunes will not recognize my iPod Touch or iPhone 4, Windows 8 does though.
Anyone out there having the same issue? iTunes will not recognize it no matter what I do. I have followed all the advice about resetting it and redownloading iTunes, restarting the apple mobile device from the command center. I don't know what else to do but something has to be done. Also, it will not recognixe my phine either but it says that it needs drivers for that. Any help would be greatly appreciated.
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem
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