ITunes will not recognize or sync my iPhone (or other devices)
iTunes used to pick up my iPhone and iPad when they were plugged into the USB port. Now it does not recognize any device plugged in. The USB works because I use it for other purposes (and it lights up the phone and starts charging it). Any ideas?
take a look @ this discussion: http://discussions.apple.com/message.jspa?messageID=12104800#12104800.
JGG
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My itunes will not recognize my brand new iphone 5s?
my itunes will not recognize my brand new iphone 5s? How do i fix this ?
http://support.apple.com/kb/ts1538
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I have purchased a new iPod Nano and have tried repeatedly to set it up but iTunes will not recognise it. I have 5 other devices connected to my itunes account so is this the problem and what can I do?
There is no 5 device limit. There is a 5 computer limit.
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iTunes will not recognize my iPad or my iPhone. However, it will recognize several older iPods. I am working in Windows 8. Help. I have tried everything I could find and even uninstalled and reinstalled iTunes.
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What's the precise text of that message, please? (There's a few different ones I can think of that you might be getting.) -
My iPad suddenly quit recognizing my gmail account. When I enter password I get message that it not correct. I tested password on two other devices and it correct. It also did same thing on wife's account but then corrected that today I don't know how. How can I get around this. It has worked for 3 years. Local Apple guy says it has to be Google but my mail works on a Kindle, Acer computer and Samsung phone so it must be an Apple issue. What can I do?
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
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Cheers, Tom -
Itunes will not recognize my iphone
Suddenly, Itunes will not recognize or sync my iphone or my shuffle. Got message that Apple Mobile Device was shut off. Tried multiple times to restart, start etc from services. Then reinstalled itunes entirely. And still get APple mobile device still not started.
See The Troubleshooting Tips in this Link:
http://www.apple.com/support/itunes/troubleshooting/
Particularly this one
http://support.apple.com/kb/TS3125 -
iTunes will not recognize my Nano 6th gen. as a device. It has been recognized in the past and iTunes does recognize my Nano 4th gen. The device connects to the Mac and charges allright. All of the functions on the Nano work but want to modify my music, I'm tired of the same songs etc.
Universal Serial Bus controllers
Intel(R) ICH9 Family USB Universal Host Controller - 2934
Intel(R) ICH9 Family USB Universal Host Controller - 2935
Intel(R) ICH9 Family USB Universal Host Controller - 2936
Intel(R) ICH9 Family USB Universal Host Controller - 2937
Intel(R) ICH9 Family USB Universal Host Controller - 2938
Intel(R) ICH9 Family USB Universal Host Controller - 2939
Intel(R) ICH9 Family USB Universal Host Controller - 293A
Intel(R) ICH9 Family USB Universal Host Controller - 293C
USB Composite Device
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
I'm not sure if it charged when I hooked it up to my roommate's computer, but it definately didn't register either. If I put it on the dock it plays so the port is fine, but that still doesn't help me sync it to my computer. -
How do I sync my iPhone 5 to my new PC? iTunes will not recognize it even when plugged in the USB port. Settings>General>iTunes wifi sync is still my old laptop. Any help is appreciated.
See also Recover your iTunes library from your iPod or iOS device.
tt2 -
Itunes will not recognize my iphone 5s and i need to reset to factory settings
itunes will not recognize my iphone 5s and i need to reset to factory setting because the phone is locked and cant remember passcode
Hi CMC08,
Welcome to the Support Communities! The resource below will explain what to do if you forgot your passcode and need to restore your iPhone:
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
http://support.apple.com/en-us/ht1212
Erase and restore
If you can't remember your passcode, you'll need to erase your device, then use a backup to put your data and settings back on your device.
Recovery
Mode
Use these steps if you've synced your device with iTunes.
Use these steps if you have an iCloud account and have Find My iPhone turned on.
Use recovery mode if you can't sync or connect with iTunes and don't have an iCloud account.
I hope this information helps ....
- Judy -
ITunes will not recognize my iPhone 5s
iTunes will not recognize my iPhone 5s. I need it to, so I can choose the sync via WIFI. Plus, I am unable to download iTunes by just using WIFI and my iPhone 5s. I checked the Computer Manager areas and the settings appear correct. My laptop runs on Windows 8.1.
Version 11.1.5.5 of iTunes was just released today. If you update to that, does that help with the recognition troubles?
http://www.apple.com/itunes/download/ -
My iTunes will not recognize my iPhone after iTunes was updated.
my iTunes will not recognize my iPhone after iTunes was updated. what does that mean?
<Re-Titled By Host>Hello mzshay2u2,
Thanks for using Apple Support Communities.
From your post I understand that you're unable to locate your iPhone within iTunes 12 on your Mac. First, I'd like you to take a look at the screenshot below, as iTunes 12 changed the navigation of your Library.
Sync your iPhone, iPad and iPod with iTunes using USB
If you do not see your iPhone's icon there, then continue on to the link below.
iOS: Device not recognized in iTunes for OS X
Cheers,
Alex H. -
Just downloaded 7.2 into my Iphone 5 what a mess. Dropped called no audible notifications for email or text messages. Went to the apple store and reset phone to original specs. Now trying to restore apps and music and itunes will not recognize the phone. I have gone thur the steps for windows 7 and still nothing??? I have downloaded the newest version I itunes too.
Hi Midwestboy,
If your iPhone isn't being recognized by iTunes on your Windows machine, you may find the following article helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Regards,
- Brenden -
Hi, I have a new cell phone, I wanted to give my iphone to my father, instead of deleting the content on the iphone I have deleted the entire iphone. It starts up no more. iTunes will not recognize the iphone. How do I get my old data back onto the phone?
Place the device in DFU mode (google it) and restore as new.
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My iTunes will not recognize my iPod Touch or iPhone 4, Windows 8 does though.
Anyone out there having the same issue? iTunes will not recognize it no matter what I do. I have followed all the advice about resetting it and redownloading iTunes, restarting the apple mobile device from the command center. I don't know what else to do but something has to be done. Also, it will not recognixe my phine either but it says that it needs drivers for that. Any help would be greatly appreciated.
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
My iphone is stuck in recovery mode and itunes will not recognize my phone. I've tried pretty much every trick i can and i still do not know what to do. Someone please help me
I've done all of these, even trying a different USB port, and still, nothing. This is really confusing. Windows 8.1 said something to do with USB malfunction or something and nothing works. I need to restore my iPhone quickly and nothing has happened. My cable is not genuine Apple product. iTunes makes the noise that it makes when I connect the device, but it doesn't say 'iPhone is in recovery mode' or even say 'iPhone' in the corner. I am really fed up and would really appreciate a response.
Thanks,
Nathan.
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