Itunes will not restore my 2nd gerneration ipod shuffle giving error1418

Itunes will not restore my 2nd generation ipod shuffle. I am getting an error 1418. I am running Windows Vista so none of the fixes that I have seen seem to work for me. Is there anything else that I can try or am I ipodless until Wednesday or Thusday when the new I pod arrives? And I thought Sleepless in Seattle was bad. Shuffleless in Seattle is much worse.

Have you tried all the steps here:
http://docs.info.apple.com/article.html?artnum=304508

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    Apple Application Support 2.3.6
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    Description:            Microsoft Virtual WiFi Miniport Adapter
    IP Address:             0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:    0.0.0.0
    DHCP Enabled:      Yes
    DHCP Server:        
    Lease Obtained:     Thu Jan 01 10:00:00 1970
    Lease Expires:       Thu Jan 01 10:00:00 1970
    DNS Servers:        
    Adapter Name:        {361C1EDB-11BC-4243-BB9B-5572948DA81C}
    Description:            Realtek PCIe FE Family Controller
    IP Address:             0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:    0.0.0.0
    DHCP Enabled:      Yes
    DHCP Server:        
    Lease Obtained:     Thu Jan 01 10:00:00 1970
    Lease Expires:       Thu Jan 01 10:00:00 1970
    DNS Servers:        
    Adapter Name:        {C44FCF69-BA8C-4927-9EF6-BC8A02EE6A5B}
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    DHCP Server:         10.0.0.138
    Lease Obtained:     Sun Sep 29 10:16:28 2013
    Lease Expires:       Sun Sep 29 11:16:28 2013
    DNS Servers:         10.0.0.138
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    IP Address:             25.171.215.221
    Subnet Mask:          255.0.0.0
    Default Gateway:    25.0.0.1
    DHCP Enabled:      Yes
    DHCP Server:         25.0.0.1
    Lease Obtained:     Sun Sep 29 10:37:51 2013
    Lease Expires:       Sun Sep 29 10:42:06 2013
    DNS Servers:        
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    Using LAN:             Yes
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    Serial Number:       CCQFT4MCDCP7
    iPhone 4S running firmware version 5.1.1
    Serial Number:       DNPH8QYBDTD1
    iPad 2 running firmware version 5.1.1
    Serial Number:       DMPJ1QF5DFHW
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    FIXED!!!
    http://www.youtube.com/watch?v=wmVKSQko4xA
    WATCH AND DO!!!

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    Update Server
    Try:
    - Powering off and then back on your router.
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    - Change the DNS to either Google's or Open DNS servers
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    Message was edited by: thewk

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