Itunes will not run after update. Windows 8.1

I have windows 8.1 and just downloaded the latest update. The icon has disappeared from the desktop and the program will not run. Can I uninstall and reinstall without losing my library? Please help. Can't live without my music!!

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

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ITunes will not open after updating

Ever since the update to 7.1.1 iTunes will not open.
I get a pop-up window that says iTunes has stopped working.
I have followed Apple's instructions for Vista about uninstalling all Apple products. I have done this 8+ times and I am at a total loss. I am a webmaster and Sr. Sys. Admin for a software company, so it's not like I don't have experience with computer/software issues.
When I look at the Windows application log. I have this error:
Faulting application iTunes.exe, version 7.7.1.11, time stamp
0x4890a5ee, faulting module kernel32.dll, version 6.0.6001.18000, time
stamp 0x4791a76d, exception code 0xc0000005, fault offset 0x000254d8,
process id 0xf44, application start time 0x01c8fb2e587a39a9.
This started happening after I updated.
No other issues with any other programs. Quicktime will start up and run.

I hear you. My itunes is fubared and Apple and ALL the articles they send do NO good. I have emailed Apple many times and nothing helps.
Whatever they changed with version 7.1 messed up itunes and you can't go back.
I have emailed Apple asking them if I can delete my itunes directory and any references to itunes and NOT lose my 10K songs. They havent responded to that email and my guess is that it will delete it. But Im not going to risk losing my library until I know for sure !
Im in the same boat you are, I dont want to lose my library either. APPLE NEEDS TO FIX THIS PROBLEM AND NOW !!
anyway this is a pain in the *** but itunes(windows) will open this way
UNTIL APPLE FIXES THIS !
1.boot up windows
2.right click on your START button
3.go to C:\ProgramData\Apple Computer\iTunes (my machine is a Dell with Vista)
4.go to the itunes directory C:\ProgramData\Apple Computer\iTunes\SC INFO
5.delete BOTH files SC info.sidb AND SC info.sibb
6.launch itunes, it should open, mine did.
7. if you have any purchased songs from the istore, log-in with your user name/password.
THIS WORKED FOR ME BUT YOU HAVE TO LEAVE YOUR ITUNES OPEN, IF YOU CLOSE IT OUT, YOU WILL HAVE TO REPEAT THE PROCESS AGAIN. (at least I did)
GOOD LUCK !!

ITunes will not open after update to 11.4

I updated iTunes, along with the other updates I was prompted to install but now my iTunes will not open. At all. No error message or anything. Please someone help?
Thanks.

Hi Cchoe,
I see that you are experiencing an issue with iTunes after an update. It sounds like this issue could be related to third-party software interactions with iTunes. Here is an article that will help you troubleshoot:
iTunes: Troubleshooting issues with third-party iTunes plug-ins - Apple Support
https://support.apple.com/en-us/HT203395
Thanks for using the Apple Support Communities. Have a good one!
-Braden

FaceTime will not run after update to 10.6.7

Updated the OS to 10.6.7 earlier today. Tried to run FaceTime this evening, and found that it will not start. First indication of a problem was that the FaceTime icon was missing, instead a generic icon was present. Tried to start FT, and found that the computer will not let it start. Was told that this version of FT is not compatible with the installed OS.
I then did something that was probably wrong, but I deleted FT, in hopes that I could then download the latest version of FT from the AppStore. Not only did that strategy not work - I am still told that FT is already installed on this Mac, so cannot update it - but I no longer have FT in any version on my Mac.
Probably should have waited to download and install the OS update, but that is history now. Instead, I have two Apple apps that will not work after running the update.
Any Ideas??

Reinstall the app from the Applications install disk that came with the computer. That will fix icon issues, and make sure that the version is correct. FT apparently has not been updated since the 'early 2011' MBPs came out, so the disks that came with the computer should take care of it.
I was able to get FT working in this way, and am now able to keep in touch with my wife, while away on business. Much better!!

After downloading iTunes will not run, after downloading iTunes will not run

after downloading iTunes it will not run on my pc in order for me to install it.

mike.t007 wrote:
No errors it just stops running. Even if I download to save, it doesn't save anything in my folder.
Are you able to successfully download an installer if you use Firefox instead of IE or vice versa? (Firefox handles network/internet connections differently from other browsers, so an issue in IE can sometimes be overcome by using Firefox or vice versa.)

Itunes will not start after updating to most recent version...

I updated itunes this evening to load up ios4 on my iphone. After updating, I rebooted and my screen resolution went from 1280 x 1024 to 800 x 600. Then I got a message saying I needed to restart bonjour, so I restarted it. Then an itunes error message came up saying itunes needed a certain screen resolution setting to function correctly (I had already reset it so I thought no more on it).
I can't start itunes now, every time I try I get that stupid "report to microsoft" message. I re-installed it and it keeps coming up. My head is melted, any help would be GREATLY appreciated.
Thanks!

After updating, I rebooted and my screen resolution went from 1280 x 1024 to 800 x 600. Then I got a message saying I needed to restart bonjour, so I restarted it. Then an itunes error message came up saying itunes needed a certain screen resolution setting to function correctly (I had already reset it so I thought no more on it).
That sounds as if either iTunes or BonJour has been set to run in an old-fashioned display mode. (Lord knows what caused it to happen, though.)
Let's try checking on iTunes first.
Try following the instructions in the following document, with the one change being that when you get to *step 8,* make sure that *no options whatsoever* are checked in the compatibility mode tab.
Will iTunes launch without the error now?
If you're still getting the error, could you let us know which particular Windows OS you're running? (It sounds like you've got XP, but I thought I'd better doublecheck.)

Itunes will not open after updating to the 10.2 version

After updating itunes does not open, an error messege pops up saying iTunes has encountered a problem and needs to close, and this is what the data says...
Exception Information
Code: 0xc0000005 Flags: 0x00000000
Record: 0x0000000000000000 Address: 0x000000001600246c
System Information
Windows NT 5.1 Build: 2600
CPU Vender Code: 68747541 - 69746E65 - 444D4163
CPU Version: 00040FB2 CPU Feature Code: 178BFBFF
CPU AMD Feature Code: EBD3FBFF
Module 1
iTunes.exe
Image Base: 0x00400000 Image Size: 0x00000000
Checksum: 0x009538af Time Stamp: 0x4d756476
Version Information
Signature: feef04bd
StrucVer: 00010000
FileVer: (10.2:1.1)
ProdVer: (10.2:1.1)
FlagMask: 0000003f
Flags: 00000000
OS: 00000004
FileType: 00000001
SubType: 00000000
FileDate: 00000000.00000000
This goes on and on through different modules concerning .dll files but nowhere did is see an error code, this whole thing might be the code but I wouldnt know, the data is very very long. I've tried uninstalling and reinstalling as well as the utility cleanup but nothing works.
Thank you for any and all help!

Many thanks.
AppName: itunes.exe AppVer: 10.2.1.1 ModName: dnssd.dll
With that one, the only workaround I'm aware of at the moment is to disable your BonJour Service.
Right-click "My Computer" and select "Manage".
Expand "Services and Applications"
Open "Services"
Right click on the BOnJour service and select "properties".
In the General tab, change the start-up type to "disabled".
OK out of the tab.
Restart the PC. Does iTunes launch for you now?

Firefox will not run after update (3.6 8.0) WinXP

I noticed that my mother's laptop was running Firefox 3.6 still, and offered to update. I downloaded 8.0, and ran the install. Had no issues with the install, no errors, nothing. I told it to run after the install finished, and it never came up. I tried the icon, still nothing. I downloaded Firefox 7.0, and installed it, figuring there might have been an issue with 8.0, since it just came out, nd tried it, same result. I rebooted the system, and tried again, still nothing happens, just the little hourglass for a moment, and then.. nothing. There is nothing in the task manager, no process for firefox. I tried running the profile manager and the plain program from the run under the start menu of windows with antivirus turned off, and got nothing there either.
I'm running windows XP Pro
::edit::
I was able to re-instal 3.6.24 back over top, and it works, but I would like to update it for her still, if it can be done.

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.com/kb/Server+not+found
*https://support.mozilla.com/kb/Firewalls

Itunes is not running after update

why itunes doesn't work properly after update? when i tried to open it some error has occured and no possibilty to run the program.
can you help me please?
thx in advance.

Try playing tracks in Quicktime. iTunes requires Quicktime and won't work if Quicktime doesn’t.
If Quicktime doesn't work, try uninstalling it using the following method, but just do the Quicktime bits
http://docs.info.apple.com/article.html?artnum=93698
Then download and install the sand alone Quicktime, option 2 here:
http://www.apple.com/quicktime/download/win.html
If Quicktime is OK try working through This article on launch problems:
http://docs.info.apple.com/article.html?artnum=302856
Also see this if iTunes won't open after an upgrade but shows in task manager:
http://docs.info.apple.com/article.html?artnum=302386

Itunes will not open after update

I just upated my itunes account because I was tired of the message popping up saying that I neede to download it. After the completion of the download I am unable to open my itunes account. I do not want to ave to pay $20 to call for help since the problem came from downloading the itunes update. What can I do?

Hi puddingruns,
Welcome to the Support Communities!
The article below may be able to help you with this. Click on the link to see more details and screenshots.
Troubleshooting iTunes installation on Mac OS X
http://support.apple.com/kb/ht2311
Cheers,
- Judy

ITunes will not open after update/reinstall

I tried to update to the newest version of Itunes when prompted, but since then I have not been able to open the program. I have followed the instructions and uninstalled and re-installed the program multiple times. When I attempt to open Itunes, I see a message that says it cannot open the program because the language is not compatible and needs to be in English. However, English was the language picked for the install. Any ideas?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Itunes will not open after update, itunes will not open after update

i have just updated itunes following trying to link my apple tv to itunes on my computer. i was advised an update was required first, agreed, and have not been able to open itunes since.

Well then I would attempt a complete uninstall and reinstall of an earlier version of iTunes-
should be able to find one somewhere. Also review your automatic system restore settings
for future problems. I have used system restore multiple times for issues like this.
It really is a quick fix.
Do you have an Apple Store somewhere near where you live? You could make an appointment to
talk to a tech there. I think that's free.

TS3212 itunes will not open after updating to itunes 11

I updated iTunes yester day and now it won't open.
I have tried logging out and restarting. I have also unisntalled iTunes and reinstalled. I have logged out of iCloud as well.
If I clcik on an audio file then Windows Media player oepns up instead. What's p with that?

Same for me as above. Installing Quicktime made the difference. But I hate this version - the GUI is so confusing. Do you know how we can go back to an earlier version?

ITunes will not sync after update

I just got my new iOS - iPhone 5c- and have not yet sync with my pc. So, before I sync I updated my iOS and my iTunes (thought everything would be up to date). Then a message on my iPhone asks "Do you trust this computer? I do- I don't" so I press I do, and then nothing happens. I opended my iTunes but the iTunes icon of my iphone wont appear. I have restarted my pc and still aint working. Please someone help!

Towards the bottom of this thread you may find your answer. In short, update 11.1.4.62 was flawed and you need to install a driver for syncing to work again. Follow the directions. Takes just a few minutes.
https://discussions.apple.com/message/24649490?ac_cid=tw123456#24649490

Itunes will not run on my pc after update: see error messageProblem Event Name:     BEX

Itunes will not run on my pc after update, i get this error message:
Problem Event Name:          BEX
Application Name:               itunes.exe
Aplication Version               10.7.0.21
Application Time Stamp          504d85d9
Fault mode Name:               Quicktime.qts_unloaded
Any Ideas on a fix??

Fault mode Name:               Quicktime.qts_unloaded
Try updating your QuickTime Player to the most recent version. Does that clear up the launch errors?

Itunes will not run after update. Windows 8.1

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