ITunes will not run........get error message
I have iTunes installed on my pc. I was working fine and now when I click on the icon to start iTunes I get a message that iTunes is installed on a locked disk or you don't have write permission for this folder. I'm wondering if this has happened to anyone else and what the solution is.
TRy the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows
Similar Messages
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this application has failed to start because d3d8thk.dll could not be found. I looked that file up and it seems its part of directx. i installed directx again but that still did not help.
d3d8thk.dll
That one is a DirectX 8 module and might not be included in the most recent DirectX 9 redistributable available from Microsoft. If it's been installed as part of a partial DirectX 8 install (as part of a game for example), that can cause the issue. Can you track down a full DirectX 8 redistributable? If so, if you install that, does that clear up the iTunes error? -
After failed update of itunes yesterday, now will not run with error message "MSVCR80.dll not found" APSDaemon.exe will not run. itunes will not now run.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
What is wrong with Safari, will not open, get error message?
What is wrong with Safari, will not open, get error message?
I download a new copy of Lion today on my Mac
After doing that Safari will not open at all.
I get message of "safari quite unexpectantly"
Then when i open the Details " this is my details "
Process:
Safari [391]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
5.1.6 (7534.56.5)
Build Info:
WebBrowser-7534056005000000~6
Code Type:
X86-64 (Native)
Parent Process: launchd [125]
Date/Time:
2012-08-20 20:38:19.829 -0400
OS Version:
Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report:
244723 sec
Crashes Since Last Report:
28
Per-App Interval Since Last Report: 14803 sec
Per-App Crashes Since Last Report: 28
Anonymous UUID:
EFBE3A9A-1C1D-43BB-A82C-3199F3C1F2D3
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[391]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
*** First throw call stack:
0 CoreFoundation
0x00007fff90357f56 __exceptionPreprocess + 198
1 libobjc.A.dylib
0x00007fff912cbd5e objc_exception_throw + 43
2 CoreFoundation
0x00007fff90357d8a +[NSException raise:format:arguments:] + 106
3 Foundation
0x00007fff90b0871f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
4 AppKit
0x00007fff8696acdf -[NSMenu itemAtIndex:] + 165
5 AppKit
0x00007fff8696ae38 -[NSMenu removeItemAtIndex:] + 63
6 Safari
0x0000000100f8ec2e -[AppController awakeFromNib] + 387
7 CoreFoundation
0x00007fff9034efb1 -[NSObject performSelector:] + 49
8 CoreFoundation
0x00007fff9034ef32 -[NSSet makeObjectsPerformSelector:] + 274
9 AppKit
0x00007fff869529ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
10 AppKit
0x00007fff86948f73 loadNib + 322
11 AppKit
0x00007fff86948470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
12 AppKit
0x00007fff8694838b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
13 AppKit
0x00007fff869482ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
14 AppKit
0x00007fff86bb906f NSApplicationMain + 398
15 Safari
0x0000000101191806 SafariMain + 166
16 Safari
0x0000000100f7ef24 Safari + 3876
17 ???
0x0000000000000002 0x0 + 2
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x00007fff8572ace2 __pthread_kill + 10
1 libsystem_c.dylib
0x00007fff85ff77d2 pthread_kill + 95
2 libsystem_c.dylib
0x00007fff85fe8a7a abort + 143
3 libc++abi.dylib
0x00007fff8c0217bc abort_message + 214
4 libc++abi.dylib
0x00007fff8c01efcf default_terminate() + 28
5 libobjc.A.dylib
0x00007fff912cc1b9 _objc_terminate + 94
6 libc++abi.dylib
0x00007fff8c01f001 safe_handler_caller(void (*)()) + 11
7 libc++abi.dylib
0x00007fff8c01f05c std::terminate() + 16
8 libc++abi.dylib
0x00007fff8c020152 __cxa_throw + 114
9 libobjc.A.dylib
0x00007fff912cbe7a objc_exception_throw + 327
10 com.apple.CoreFoundation
0x00007fff90357d8a +[NSException raise:format:arguments:] + 106
11 com.apple.Foundation
0x00007fff90b0871f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
12 com.apple.AppKit
0x00007fff8696acdf -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit
0x00007fff8696ae38 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework
0x0000000100f8ec2e -[AppController awakeFromNib] + 387
15 com.apple.CoreFoundation
0x00007fff9034efb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation
0x00007fff9034ef32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit
0x00007fff869529ff -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
18 com.apple.AppKit
0x00007fff86948f73 loadNib + 322
19 com.apple.AppKit
0x00007fff86948470 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
20 com.apple.AppKit
0x00007fff8694838b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit
0x00007fff869482ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit
0x00007fff86bb906f NSApplicationMain + 398
23 com.apple.Safari.framework
0x0000000101191806 SafariMain + 166
24 com.apple.Safari
0x0000000100f7ef24 0x100f7e000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff8572b7e6 kevent + 10
1 libdispatch.dylib
0x00007fff87aa078a _dispatch_mgr_invoke + 923
2 libdispatch.dylib
0x00007fff87a9f31a _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib
0x00007fff8572b192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff85ff7594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff85ff8b85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff8572b192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff85ff7594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff85ff8b85 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0 libsystem_kernel.dylib
0x00007fff8572abca __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff85ff9274 _pthread_cond_wait + 840
2 com.apple.WebCore
0x00000001020311fc WebCore::IconDatabase::syncThreadMainLoop() + 124
3 com.apple.WebCore
0x000000010202ed50 WebCore::IconDatabase::iconDatabaseSyncThread() + 496
4 com.apple.JavaScriptCore
0x000000010197111f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib
0x00007fff85ff58bf _pthread_start + 335
6 libsystem_c.dylib
0x00007fff85ff8b75 thread_start + 13
Thread 5:: CoreAnimation render server
0 libsystem_kernel.dylib
0x00007fff8572967a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff85728d71 mach_msg + 73
2 com.apple.QuartzCore
0x00007fff892f92d9 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore
0x00007fff892f9219 thread_fun + 24
4 libsystem_c.dylib
0x00007fff85ff58bf _pthread_start + 335
5 libsystem_c.dylib
0x00007fff85ff8b75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff60b7c418 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff60b7c440 rsp: 0x00007fff60b7c418
r8: 0x00007fff757c9fb8 r9: 0x00000000000002de r10: 0x00007fff8572ad0a r11: 0xffffff80002da8d0
r12: 0x00007f96b9476cb0 r13: 0x000000000000000c r14: 0x00007fff757cc960 r15: 0x00007fff60b7c590
rip: 0x00007fff8572ace2 rfl: 0x0000000000000246 cr2: 0x00007fff76d71000
Logical CPU: 0
Binary Images:
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0x7fff911e1fff libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
0x7fff911e2000 -
0x7fff91258fff com.apple.CoreSymbolication (2.2 - 73.2) <126415E3-3A35-315B-B4B7-507CDBED0D58> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff912b5000 -
0x7fff91399e5f libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
0x7fff9139a000 -
0x7fff9139afff com.apple.Carbon (153 - 153) <16EA5662-5C2C-3267-B419-66669AE536D7> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff9139b000 -
0x7fff913c6ff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <E71220D3-8015-38EC-B97D-7FDB383C2BDC> /usr/lib/libxslt.1.dylib
0x7fff913c7000 -
0x7fff913cbff7 com.apple.CommonPanels (1.2.5 - 94) <37C6540B-F8D1-355A-806C-F93D8FB522AB> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff913cc000 -
0x7fff913cefff com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff913d1000 -
0x7fff913d4fff libCoreVMClient.dylib (??? - ???) <934D0D11-C34F-3C06-A352-21BB8FFE9774> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff913d5000 -
0x7fff913e5ff7 com.apple.opengl (1.7.7 - 1.7.7) <0CA11278-746C-353A-923B-BCC0047190C3> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff913e6000 -
0x7fff913fdfff com.apple.MultitouchSupport.framework (231.4 - 231.4) <10A978D1-8781-33F0-BE45-60C9171F7278> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff91b37000 -
0x7fff91b85fff libauto.dylib (??? - ???) <D8AC8458-DDD0-3939-8B96-B6CED81613EF> /usr/lib/libauto.dylib
0x7fff91b86000 -
0x7fff9208fff7 com.apple.RawCamera.bundle (3.14.0 - 646) <75A96BFC-1832-808B-F430-C4C9379C5A98> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff92443000 -
0x7fff92443fff libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
0x7fff92444000 -
0x7fff92460ff7 com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff9248d000 -
0x7fff924d9ff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <0A7F1982-B4EA-3424-A0C7-FE46C6224F03> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 799
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=185.5M resident=151.3M(82%) swapped_out_or_unallocated=34.2M(18%)
Writable regions: Total=1.0G written=3936K(0%) resident=5536K(1%) swapped_out=0K(0%) unallocated=1.0G(99%)
REGION TYPE
VIRTUAL
===========
=======
CG shared images
128K
CoreServices
1448K
JS JIT generated code
8K
JS JIT generated code (reserved)
1.0G
reserved VM address space (unallocated)
MALLOC
23.1M
MALLOC guard page
48K
SQLite page cache
480K
STACK GUARD
56.0M
Stack
10.5M
VM_ALLOCATE
64K
__CI_BITMAP
80K
__DATA
16.2M
__IMAGE
528K
__LINKEDIT
59.8M
__RC_CAMERAS
248K
__TEXT
125.7M
__UNICODE
544K
mapped file
24.7M
shared memory
312K
===========
=======
TOTAL
1.3G
TOTAL, minus reserved VM space
319.8M
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 8 GB, SMC 1.52f9
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.64.8-P2P
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HDS722020ALA330, 2 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 3
USB Device: hub_device, 0x0409 (NEC Corporation), 0x005a, 0x26200000 / 2
USB Device: Cruzer, 0x0781 (SanDisk Corporation), 0x5530, 0x26220000 / 5
USB Device: DataTraveler 2.0, 0x0951 (Kingston Technology Company), 0x1607, 0x26240000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 5"
So I am not sure what is going on?
Anyone have similar situation?
what did u do to get Safari working again for you?
thanksIf you're running 19.7.4, then you're installation is hosed. Safari 5.1.7 is what ships with that version. If you failed to save the ill-designed installer, then you'll have to waste resources installing again (necessitates DLing the entire 3.6+ GB monstrosity).
-
Itunes will not launch, no error message (windows xp, itunes 10.7.0.21)
Itunes will not launch, no error message (windows xp, itunes 10.7.0.21)
YeahOK, so i cannot enter into iTunes safe mode, whilst monitoring proccesses in the task manager I noticed that itunes will only stay open if i keep my fingers on shift and control-i dont know if that is worth mentioning- the proccess promptly ends after the release of the said keys, (I tried both the shift control keys on either side of the keyboard-same result) so i am stuck there.
P.S.
This version of iTunes had previously worked before, I uninstalled everything apple related after noticing how many processes (-id est-) /applications, were using up my memory.
afterwards I had need for iTunes, (i needed to wipe my iDevice) I reinstalled and this problem has arisen. -
Windows XP: iTunes will not open - no error message
Hi,
I have a fresh install of Windows XP with no other programs installed but Firefox, a graphics driver, and a wireless adapter driver - all on C:. This computer was built for surfing the net and managing an iPod... that's pretty much it. Anyway, I have reinstalled several times both Windows and iTunes and every single time I can install successfully, the event log confirms that it installed successfully, and then when I go to open iTunes, nothing happens. Not even an error message. The hourglass starts and then it disappears and... nothing. Its as if I never opened it. The event log shows this int he application folder:
The description for Event ID ( 0 ) in Source ( iPod Service ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Service started.
I'm not sure this has anything to do with it because it doesn't indicate an error, just that an event occurred and it has no description for it.
Please help me... TIA!After trying sto start iTunes, open the Task manger and look on the processes tab, do you see iTunes.exe running?
If so you have a problem that is commonly due to an issue with cryptographic services.
If you have just done a fresh install, was the smart card service installer, iTunes requires it.
Here are my troubleshooting steps for silent launch failure with iTunes.exe running in the task manager:
Before checking if iTunes works, restart your PC or close the iTunes.exe process with task manager if it is running.
A couple of simple things to try:
http://support.apple.com/kb/TS1776?viewlocale=en_US
Stop the bonjour service, this FAQ has instructions:
http://support.apple.com/kb/HT2250?viewlocale=en_US
But usually it is due to a problem with cryptographic services.
Check to see if you have your smart card service and that it is not set to disabled. For some reason iTunes needs it.
Start>>Run>>Services.msc
you should find the smart card service in the list. Report back with your findings.
Malware can interfere with cryptographic services and also pervert a resolution so it is important to check that your system is clean before proceeding: Run a virus and spyware scan with up to date definitions.
Then work through *Method 4* in the following link:
http://support.microsoft.com/kb/822798
You should be able to copy and paste the individual lines to save on typing.
Make a careful note of any error messages you get, they are important for diagnosis. Report back any error messages especially the names of any dlls mentioned.
If there are no errors try starting iTunes. -
my itunes will not update keeps comming up with a error when dloading the latest version now my iphone4s wont sync as it has the latest software
Is the message refering to a specific .msi file? If so, which particular .msi is it referring to? (iTunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)
-
ITunes will not open (no error message and not running Norton 2005)
I have recently upgraded to iTunes 7 and I now cannot get it to open after clicking on the icon. The iTunes.exe process comes up in the task manager briefly then disappears. There is NO accompanying error message and I am NOT running Norton Antivirus 2005. I have already tried reinstalling the standalone version of quicktime and I have used msconfig so that I essentially have only the necessary iTunes/quicktime processes running (no antivirus/antispyware/anti-popup software is running in the background). I have Windows 2000 and I have never had a problem with iTunes until now. Somebody please help me out here.
wapierce,
It looks like we have covered all the bases here. Unfortunatly it looks like The computer cannot run iTunes or the OS has an issue that may require a reeinstall.
Lets verify the Hardware and OS one more time. Click Start> right click My Computer> Properties(you can also open My Computer then click view system information on the left side of the window.) What does the processor and Memory say here? Also what is it saying aout Windows.
Make sure there are no upadtes available for the computer.
When you installed iTunes did you make any registry changes? It sounds like the next step would be doing a restore or re-install of Windows on the computer.
Jason -
Is anyone else getting an error message from Windows Installer that says it cannot find the correct path to install ITunes 10.5?? Or when trying to install it, it says that the older version cannot be removed?? I NEED HELP!! I want to upgrade my phone to iOS 5 and cannot without iTunes 10.5!
i think im getting this problem! ive got loadz of windows updates that wont update and i seen somewhere that that has something to do with why itunes wont download properly:/
-
Itunes will not open - no error message - flashes user agreement and closes
I just updated Itunes to 10.5.1 I am running MacOs 10.6.8 on a macbook pro. when I open Itunes it flashes the user agreement and then closes. no error message. please, for the love of all that is holy, help me
Dear Julian,
I have had this problem for the past year, I have tried everything except the obvious (and correct) solution:
immediately after you click itunes (from the dock) start rapidly pushing the enter button. when the licence agreement flashes it already has "okay" highlighted so if you press enter at the right time it will continue opening Itunes - you may have to try it a few times to get it right, but it works. isnt it wonderful that someone on this forum responded to your inquiry? thanks for posting! -
ITunes won't run - gets error message from windows
I updated my iTunes, and then it would not run - got the "iTunes has encountered a problem and needs to close" message. I repaired the files, same thing. I uninstalled and reinstalled, same thing. I followed all the directions on the support site, same thing. What now?
Itunes has encountered a problem and needs to close
the first thing that i check for when people report getting that message when they try to launch their itunes is a broken or missing QuickTime. (itunes needs a fully functional QT in order to work properly.)
try to open your QuickTime. does it launch properly? or do you get an error message, or some other peculiar behavior, or find that it isn’t on your PC at all?
if you get an error message (or peculiar behavior, or find that it’s missing), the first thing we'll try is a careful standalone QT 7.1 reinstall.
download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1 Installers … get the one that doesn’t mention itunes 6
if that install goes through okay, does your itunes launch properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.) -
ITunes will not launch--no error message
I just got a new iPod for Christmas (5th Gen 30 GB iPod with Video--Black), and I've been trying to set it up. I have yet to even plug my iPod into the computer because there is a problem with iTunes. Every time I click on iTunes or attempt to open anything with iTunes, nothing happens. For a few seconds the cursor will have an hourglass as if something was happening but then it goes away and nothing happens. I've tried many methods of fixing this problem but nothing is working, and without an error message, identifying the problem has been made difficult. I've reinstalled iTunes a few times and there really are no other problems with anything else on my computer. Can anyone help me?
Edit: I do not have Norton on my computer. I do have McAfee, Windows Defender, Lavasoft Ad-aware, and Spybot--Search & Destroy
Also, Quicktime is working fine, and no, there is NOT a flash of the license agreement
Thanks
Dell Windows XP 1st gen. 2 GB iPod Nano (Black) ; 5th Gen 30 GB iPod with Video (Black)That was my first attempt at fixing the problem and it didn't work. I guess I'll try it again.
Edit: Nope, nothing -
Itunes will not install getting error
I am using Windows 7 on a Sony Vaio F series laptop
Itunes refuses to install on my computer. I am getting error 0x8007054f. I have read around that this error is associated with my computer itself. I checked that I have a couple of windows updates that refuse to install but I am unsure about what to do about them. Here they are:
Security Update for .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 for x64-based Systems (KB2446709)
Security Update for .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 for x64-based Systems (KB2478661)
Security Update for Microsoft .NET Framework 3.5.1, Windows 7, and Windows Server 2008 R2 for x64-based Systems (KB2416471)
Security Update for Windows 7 for x64-based Systems (KB2556532)
Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243)
Any suggestions?i think im getting this problem! ive got loadz of windows updates that wont update and i seen somewhere that that has something to do with why itunes wont download properly:/
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looking fro help to get new version of itunes downloaded on imac that is running snow leopard and trying to update to lion but cannot find the mac app store.
App Store is an application in Applications folder on your hard disk.
But what error do you get, when trying to update iTunes? That should be possible in Snow Leopard too! -
ITunes will not open (no error message)
Hello - My iTunes has been acting up recently, it just refuses to open. I tried plugging in my iPod to my computer and seeing if that would make iTunes open but it wont.
I have no clue as to what I should do to fix this, I am also not that smart with computers (only 16 :P)
Please help me!!Just wanna say i have the exact same problem, someone directed me to here:
XP: http://support.apple.com/kb/TS1421
Vista: http://support.apple.com/kb/TS1717
It didnt help me but it might help you. -
I installed iTunes update on my pc running windows vista and now it will not open. Error message MSVCR80.dll missing???
First try updating to iTunes 11.1.5.5, using an installer downloaded from the Apple website:
http://www.apple.com/itunes/download/
If you still get the errors after that, try the following user tip:
Troubleshooting issues with iTunes for Windows updates
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