ITunes will not run on my computer since I tried to upgrade the software
I performed an upgrade a while back to my iTunes software. Every since then it will not open even though it says it is running in my task manager. I tried uninstalling and reinstalling a hundred times with no luck so far. I recently went to the iTunes support page and found a thread that I thought would solve my problem (http://docs.info.apple.com/article.html?artnum=302386). I followed the steps and deleted the file with no success. I have tried to start it without my firewall and Norton completely shut down and this did not work either. I am really frustrated and could use some help.
I know it sounds nuts, but it has helped probably 30 or more pple in the last day or two alone.
There is a version of malware going around causing iTunes to not open. It started showing up sometime in October. Its a bear, but Ewido seems to be removing it for pple to open iTunes
Similar Messages
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I can't get the 64 bit version os itunes to load on my system.Runing win 7 64 bit pro version. have tried to uninstall it and reinstall same issue. all current win updates are installed still no luck.
any suggestions?Sorry about the delay, pack. Brooding over what to try next.
I'd like to doublecheck the malware possibilities with another malware scanner.
Try downloading and installing the free version of Malwarebytes AntiMalware. Update your MBAM definitions and then run a full scan of the PC. (Takes about 2 hour on my Lenovo.)
http://www.malwarebytes.org/mbam.php
Does the scan find any infections? If so, please paste the contents of the log file for the scan in a reply here so we can have a look. -
I just put itunes upeate 11 on and now itunes will not run. I get an error that sys iTunes has stopped and windows is sutting it down. I reinstalled 10.7 and it will not run eather now.
C Mawle wrote:
Thanks. I have followed all the instructions as recommended and nothing has worked so it looks like the restore/update may have been interrupted - would loss of internet connection do this?
Yes it would, possibly even brick it.
Have successfully connected my ipod nano with iTunes so looks like the device driver is working.
Can I use my ipod nano USB connector to check?
It is not much help to you, since the device that you need still not recognized.
Anyway looks like I may have to swallow the loss of data. Have set-up a call for tomorrow with Apple support so will wait until after this before doing the factory restore!
Good luck, but if you expect miracle from that call good luck again. -
I just finished installing 11.3 and now iTunes will not run.
I just finished installing 11.3 and now iTunes will not run. I have uninstalled itunes and resinstalled several times. Now when I attempt to start iTunes i get the following two error dialogues:“The procedure entry point ADiAdID_AcquireMatchSlotIfNecessary could not be located in the dynamic link library iAdCore.dll. and was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 127)
Hi Greybeard1955,
Welcome to the Apple Support Communities! I understand that iTunes is not opening after uninstalling and re-installing it. When iTunes is uninstalled on a Windows computer, all of its components must be removed as well and they must be removed in a specific order. Below is the article for uninstalling on Windows 7. I recommend uninstalling iTunes and all components in order and reinstalling fresh.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
1. Remove iTunes and related components from the Control Panel
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
I hope this helps,
-Joe -
Product will not run on my computer
Newly installed product will not run on my computer, windows 7, 64 bit. HELP
rodger007
Here is more information if needed on Lenovo G560 and its slots for memory modules
http://forums.lenovo.com/t5/Lenovo-3000-and-Essential/Memory-slots-on-Lenovo-G560/ta-p/390 059
Based on that information, you have 2 slots. Each slot can contain only one memory mode and that memory mode can be of the type 1 GB, 2 GB OR 4 GB. Since you say that you now have 3 GB, I am guessing that you have a 2 GB memory module in one slot and a 1 GB memory module in the other.
So, if you buy a 4 GB memory module, you will need to remove the memory module already in one of the slots...to give you 6 GB installed... use the 2 GB module that you have in one and the new 4 GB module. The 1 GB memory module is removed.
Better, yet consider buying two 4 GB memory modules and inserting one into one slot and the other in the other slot.
Please let me know if you need clarification on anything that I have written.
Thanks.
ATR
Add On...I have the G580 and upgraded the memory to 8 GB RAM installed.
I let Windows take charge of managing the memory. -
please help
itunes will not open on my computer the icon on my desktop has changed to a white folder and it is still listed in start programmes but will not launch i am concerned about losing all my downloadsYou music etc should not be affected by problems with the iTunes program, nevertheless it is always a good idea to backup your data.
You haven't said if there was any error message when you tried to start iTunes. If there was one please give it in full.
Also check to see if QuickTime works, iTunes can not work without it. If QuickTime doesn't work, it has to be fixed before worrying about iTunes.
Then restart your PC and open your Task manger and select the Processes tab.
Try to start iTunes, does iTunes.exe appear on the processes tab? If so does it disappear again or remain although the programs does not open? -
My Itunes will not launch after downloading and I have tried all the troubleshooting for itunes for Windows 7 64-bit. Do I need to system reboot my computer than try to download it again?
I'm having a very similar issue, paired with iTunes not being able to get online.
iTunes shows up in processes and then hangs at 17,000 K or so -- sometimes it will start up, but that (if it occurs) is a delay of literal hours.
Pretty meticulously went through all the 'cannot connect' trouble shooting, and have uninstalled, restarted, and then reinstalled every piece of apple software; issue is just as firm. Starting in safe mode or admin mode don't fix it; signing in as a different user doesn't fix it. -
I have tiger 10.4.11. In order for my computer to recognize my new Iphone I need to install the new iTunes, however the new iTunes will not download on my computer because it is not 10.5 or higher. Is there a way that I can upgrade from tiger to leopard? Help!!
Mac OS X 10.5 Leopard installation system requirements
http://support.apple.com/kb/TA24950
Leopard is no longer available at the Apple Store but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753).
If you can't obtain a retail install DVD from Apple, look on eBay or Google the installer part numbers to possibly find at an on-line store. Here's what to look for:
MB427Z/A Leopard 10.5.1 install DVD
MB576Z/A Leopard 10.5.4 install DVD
MB021Z/A Leopard 10.5.6 install DVD (single user)
MB022Z/A Leopard 10.5.6 install DVD (5-user family pack)
Installing Mac OS X 10.5 Leopard
http://support.apple.com/kb/HT1544
Mac OS X 10.5 Leopard Installation and Setup Guide
http://manuals.info.apple.com/en/leopard_install-setup.pdf
After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
Cheers, Tom -
iTunes will not install on my computer (Windows 8) and i tried everything in "Issues installing iTunes or QuickTime for Windows" but nothing worked. any help?
Many thanks.
Error 7 (Windows error 127)
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
Itunes will not run on my pc after update: see error messageProblem Event Name: BEX
Itunes will not run on my pc after update, i get this error message:
Problem Event Name: BEX
Application Name: itunes.exe
Aplication Version 10.7.0.21
Application Time Stamp 504d85d9
Fault mode Name: Quicktime.qts_unloaded
Any Ideas on a fix??Fault mode Name: Quicktime.qts_unloaded
Try updating your QuickTime Player to the most recent version. Does that clear up the launch errors? -
itunes will not update on my computer and now wont detect my ipod. it says i have to contact an addministrator. what do i do?
Hi enp518,
Welcome to Apple Support Communities.
We have some information in this article that may be helpful:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator account access, you may find this Microsoft article helpful:
Windows 7: How do I log on as an administrator?
Otherwise, refer to the Help documentation from Microsoft, contact your IT department, or visit support.microsoft.com for more information.
Best,
Jeremy -
When upgrading quicktime, I get an error code: -3, and itunes will not run.
when upgrading quicktime, I get an error code: -3, and itunes will not run. How do I fix?
i 'm very interest because on 3 PC , i have the same problem and i work at tv producer...
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I don't have a MAC, I have a PC and itunes will not run because I had an update and now it says msvcr80.dll isn't working or not installed and won't me install or run itunes anymore help me fix it.
MSVCR80.dll missing, cannot install iTunes - https://discussions.apple.com/message/24618776
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Itunes will not recognize my ipod nano when it is plugged into the computed
itunes will not recognize my ipod nano when it is plugged into the computed
Check this post: https://discussions.apple.com/message/6985613#6985613
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My contacts will not appear on my computer and when I go to the webpage for Icloud, it says there is an error and that I can't connect to the server. (which may have something to do with the facts that my contacts have disappeared.)
giddeonsmom wrote:
i have a iphone 3g i have been tryin for 2 hours to sync the music on my phone to a new computer without it erasing everything. can someone please help me
The iphone is not a storage device.
The music sync is one way - computer to iphone. The exception being itunes purchases.
You need to copy everything from the old computer, or your backup copy of your old computer, to the new one.
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