Itunes will not start after updating to most recent version...

I updated itunes this evening to load up ios4 on my iphone. After updating, I rebooted and my screen resolution went from 1280 x 1024 to 800 x 600. Then I got a message saying I needed to restart bonjour, so I restarted it. Then an itunes error message came up saying itunes needed a certain screen resolution setting to function correctly (I had already reset it so I thought no more on it).
I can't start itunes now, every time I try I get that stupid "report to microsoft" message. I re-installed it and it keeps coming up. My head is melted, any help would be GREATLY appreciated.
Thanks!

After updating, I rebooted and my screen resolution went from 1280 x 1024 to 800 x 600. Then I got a message saying I needed to restart bonjour, so I restarted it. Then an itunes error message came up saying itunes needed a certain screen resolution setting to function correctly (I had already reset it so I thought no more on it).
That sounds as if either iTunes or BonJour has been set to run in an old-fashioned display mode. (Lord knows what caused it to happen, though.)
Let's try checking on iTunes first.
Try following the instructions in the following document, with the one change being that when you get to *step 8,* make sure that *no options whatsoever* are checked in the compatibility mode tab.
Will iTunes launch without the error now?
If you're still getting the error, could you let us know which particular Windows OS you're running? (It sounds like you've got XP, but I thought I'd better doublecheck.)

Similar Messages

My Itunes will not start after the latest update. I keeo getting error message tEventType : InPageError P1 : c000009c P2 : 00000003 . I have tried to reinstall but no joy. Any advise?

My Itunes will not start after the latest update. I keeo getting error message tEventType : InPageError P1 : c000009c P2 : 00000003 . I have tried to reinstall but no joy. Any advise?

'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

Itunes will not start after getting safari 4.0 update

Hi everyone, I'm the sort who doesn't skip a software update whenever i'm prompted with one. Much to my appall, after having updated my safari to 4.0 (as prompted by iTunes 9.0.2 to access iTunes store), my iTunes will not start, and my MSN messenger crashes a little less than a few minutes after launching it. Is this a known problem? Should i copy and paste the error report?

MSN crash log:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXCBADACCESS
Date/Time: 2009-12-20 02:11:23 +0800
Application Name: Microsoft Messenger
Application Bundle ID: com.microsoft.Messenger
Application Signature: MSNS
Application Version: 7.0.2.090123
Crashed Module Name: QuickTimeComponents
Crashed Module Version: 1327.73
Crashed Module Offset: 0x008f5445
Blame Module Name: QuickTimeComponents
Blame Module Version: 1327.73
Blame Module Offset: 0x008f5445
Application LCID: 1033
Extra app info: Reg=English Loc=0x0409
Thread 0 crashed:
# 1 0x98b0c445 in _inflate + 0x00000B7B (QuickTimeComponents + 0x008f5445)
# 2 0x98b0b4a9 in _zlibDecompressorDecompressPartial + 0x0000004E (QuickTimeComponents + 0x008f44a9)
# 3 0x90cd0ceb in _CallComponentFunctionCommon + 0x000003BD (CarbonCore + 0x00052ceb)
# 4 0x98b0b638 in _zlibDecompressorComponentDispatch + 0x00000076 (QuickTimeComponents + 0x008f4638)
# 5 0x90cd0814 in _CallComponentDispatch + 0x00000022 (CarbonCore + 0x00052814)
# 6 0x9458e435 in _DataCodecDecompressPartial + 0x0000004F (QuickTime + 0x0026e435)
# 7 0x9ff5584d in _DecompresszlibDataIntoHandle + 0x00000157 (QuickTimeImporters + 0x0001084d)
# 8 0x9ff55c81 in HandleDataiCCP + 0x00000112 (QuickTimeImporters + 0x00010c81)
# 9 0x9ff5753e in _ReadPNG + 0x000014CC (QuickTimeImporters + 0x0001253e)
# 10 0x9ff57980 in _ImportPNGGetColorSyncProfile + 0x0000005B (QuickTimeImporters + 0x00012980)
# 11 0x90cd0b2f in _CallComponentFunctionCommon + 0x00000201 (CarbonCore + 0x00052b2f)
# 12 0x9ff55d2d in _ImportPNGComponentDispatch + 0x000000A3 (QuickTimeImporters + 0x00010d2d)
# 13 0x90cd0814 in _CallComponentDispatch + 0x00000022 (CarbonCore + 0x00052814)
# 14 0x9445e637 in _GraphicsImportGetColorSyncProfile + 0x0000002B (QuickTime + 0x0013e637)
# 15 0x9ff8af3a in _ImportGraphicCreateCGImage + 0x00000942 (QuickTimeImporters + 0x00045f3a)
# 16 0x90cd0b2f in _CallComponentFunctionCommon + 0x00000201 (CarbonCore + 0x00052b2f)
# 17 0x9ff8c0a1 in _ImportGraphicComponentDispatch + 0x00000076 (QuickTimeImporters + 0x000470a1)
# 18 0x90cd0814 in _CallComponentDispatch + 0x00000022 (CarbonCore + 0x00052814)
# 19 0x94597698 in _GraphicsImportCreateCGImage + 0x00000031 (QuickTime + 0x00277698)
# 20 0x00078d4a in _mh_executeheader + 0x00077D4A (Microsoft Messenger + 0x00077d4a)
# 21 0x00078eb6 in _mh_executeheader + 0x00077EB6 (Microsoft Messenger + 0x00077eb6)
# 22 0x00171c38 in _mh_executeheader + 0x00170C38 (Microsoft Messenger + 0x00170c38)
# 23 0x0017189d in _mh_executeheader + 0x0017089D (Microsoft Messenger + 0x0017089d)
# 24 0x0007bd81 in _mh_executeheader + 0x0007AD81 (Microsoft Messenger + 0x0007ad81)
# 25 0x00026862 in _mh_executeheader + 0x00025862 (Microsoft Messenger + 0x00025862)
# 26 0x000268bb in _mh_executeheader + 0x000258BB (Microsoft Messenger + 0x000258bb)
# 27 0x0002af66 in _mh_executeheader + 0x00029F66 (Microsoft Messenger + 0x00029f66)
# 28 0x0002ba4b in _mh_executeheader + 0x0002AA4B (Microsoft Messenger + 0x0002aa4b)
# 29 0x000862f5 in _mh_executeheader + 0x000852F5 (Microsoft Messenger + 0x000852f5)
# 30 0x00011897 in _mh_executeheader + 0x00010897 (Microsoft Messenger + 0x00010897)
# 31 0x0003215e in _mh_executeheader + 0x0003115E (Microsoft Messenger + 0x0003115e)
# 32 0x0005a1a0 in _mh_executeheader + 0x000591A0 (Microsoft Messenger + 0x000591a0)
# 33 0x00085af2 in _mh_executeheader + 0x00084AF2 (Microsoft Messenger + 0x00084af2)
# 34 0x00013365 in _mh_executeheader + 0x00012365 (Microsoft Messenger + 0x00012365)
# 35 0x00033d4e in _mh_executeheader + 0x00032D4E (Microsoft Messenger + 0x00032d4e)
# 36 0x00750e46 in _mh_executeheader + 0x0074FE46 (Microsoft Messenger + 0x0074fe46)
# 37 0x000c765d in _mh_executeheader + 0x000C665D (Microsoft Messenger + 0x000c665d)
# 38 0x92e004d7 in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x00000445 (HIToolbox + 0x000084d7)
# 39 0x92dffb7c in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000130 (HIToolbox + 0x00007b7c)
# 40 0x92dffa41 in _SendEventToEventTargetWithOptions + 0x00000037 (HIToolbox + 0x00007a41)
# 41 0x0001a927 in _mh_executeheader + 0x00019927 (Microsoft Messenger + 0x00019927)
# 42 0x0005f73b in _mh_executeheader + 0x0005E73B (Microsoft Messenger + 0x0005e73b)
# 43 0x0012c04d in _mh_executeheader + 0x0012B04D (Microsoft Messenger + 0x0012b04d)
# 44 0x00137c8d in _mh_executeheader + 0x00136C8D (Microsoft Messenger + 0x00136c8d)
# 45 0x0012be16 in _mh_executeheader + 0x0012AE16 (Microsoft Messenger + 0x0012ae16)
# 46 0x0012bd7c in _mh_executeheader + 0x0012AD7C (Microsoft Messenger + 0x0012ad7c)
# 47 0x001387c6 in _mh_executeheader + 0x001377C6 (Microsoft Messenger + 0x001377c6)
# 48 0x0013c588 in _mh_executeheader + 0x0013B588 (Microsoft Messenger + 0x0013b588)
# 49 0x000c765d in _mh_executeheader + 0x000C665D (Microsoft Messenger + 0x000c665d)
# 50 0x92e004d7 in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x00000445 (HIToolbox + 0x000084d7)
# 51 0x92dffb7c in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000130 (HIToolbox + 0x00007b7c)
# 52 0x92dffa41 in _SendEventToEventTargetWithOptions + 0x00000037 (HIToolbox + 0x00007a41)
# 53 0x92e070e3 in ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x00000165 (HIToolbox + 0x0000f0e3)
# 54 0x92e0088e in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x000007FC (HIToolbox + 0x0000888e)
# 55 0x92dffb7c in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000130 (HIToolbox + 0x00007b7c)
# 56 0x92e06f7c in _SendEventToEventTarget + 0x00000038 (HIToolbox + 0x0000ef7c)
# 57 0x000e9171 in _mh_executeheader + 0x000E8171 (Microsoft Messenger + 0x000e8171)
# 58 0x92e004d7 in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x00000445 (HIToolbox + 0x000084d7)
# 59 0x92dffb7c in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000130 (HIToolbox + 0x00007b7c)
# 60 0x92dffa41 in _SendEventToEventTargetWithOptions + 0x00000037 (HIToolbox + 0x00007a41)
# 61 0x92e070e3 in ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x00000165 (HIToolbox + 0x0000f0e3)
# 62 0x92e0088e in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x000007FC (HIToolbox + 0x0000888e)
# 63 0x92dffb7c in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x00000130 (HIToolbox + 0x00007b7c)
# 64 0x92e06f7c in _SendEventToEventTarget + 0x00000038 (HIToolbox + 0x0000ef7c)
# 65 0x92e4aeb3 in _ToolboxEventDispatcher + 0x00000051 (HIToolbox + 0x00052eb3)
# 66 0x92e498cb in _RunApplicationEventLoop + 0x000000A5 (HIToolbox + 0x000518cb)
# 67 0x000e92e0 in _mh_executeheader + 0x000E82E0 (Microsoft Messenger + 0x000e82e0)
# 68 0x000659c2 in _mh_executeheader + 0x000649C2 (Microsoft Messenger + 0x000649c2)
# 69 0x00065a54 in _mh_executeheader + 0x00064A54 (Microsoft Messenger + 0x00064a54)
# 70 0x0000307e in _mh_executeheader + 0x0000207E (Microsoft Messenger + 0x0000207e)
# 71 0x00002fa5 in _mh_executeheader + 0x00001FA5 (Microsoft Messenger + 0x00001fa5)
X86 Thread State:
eax: 0x98b0c445 ebx: 0x98b0b8db ecx: 0x00000000 edx:0x0316f200
edi: 0x031fae04 esi: 0x00000000 ebp: 0xbfffc7b8 esp:0xbfffc630
ss: 0x0000001f eip: 0x98b0c445 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010292
Thread 1:
# 1 0x900376a7 in mach_waituntil + 0x00000007 (libSystem.B.dylib + 0x000376a7)
# 2 0x90037329 in _sleep + 0x00000079 (libSystem.B.dylib + 0x00037329)
# 3 0x002b1d35 in _mh_executeheader + 0x002B0D35 (Microsoft Messenger + 0x002b0d35)
# 4 0x003b6c4d in _mh_executeheader + 0x003B5C4D (Microsoft Messenger + 0x003b5c4d)
# 5 0x003b6cd4 in _mh_executeheader + 0x003B5CD4 (Microsoft Messenger + 0x003b5cd4)
# 6 0x002b1edd in _mh_executeheader + 0x002B0EDD (Microsoft Messenger + 0x002b0edd)
# 7 0x90023d67 in _pthreadbody + 0x00000054 (libSystem.B.dylib + 0x00023d67)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x9003736e ecx: 0x80522124 edx:0x00000018
edi: 0x00000018 esi: 0xf5bf83b9 ebp: 0xb009da78 esp:0xb009d9ec
ss: 0x0000001f eip: 0x900376a7 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000206
Thread 2:
# 1 0x90009817 in mach_msgtrap + 0x00000007 (libSystem.B.dylib + 0x00009817)
# 2 0x9082d227 in _CFRunLoopRunSpecific + 0x000007DE (CoreFoundation + 0x00022227)
# 3 0x9082ca42 in _CFRunLoopRunInMode + 0x0000003D (CoreFoundation + 0x00021a42)
# 4 0x928585da in +[NSURLCache _diskCacheSyncLoop:] + 0x000000CE (Foundation + 0x0007a5da)
# 5 0x927fbcfc in _forkThreadForFunction + 0x0000007B (Foundation + 0x0001dcfc)
# 6 0x90023d67 in _pthreadbody + 0x00000054 (libSystem.B.dylib + 0x00023d67)
X86 Thread State:
eax: 0xffffffe1 ebx: 0x9082ca5a ecx: 0x00004403 edx:0x00000450
edi: 0x00000000 esi: 0x00000000 ebp: 0xb011e918 esp:0xb011e8dc
ss: 0x0000001f eip: 0x90009817 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000206
Thread 3:
# 1 0x90009817 in mach_msgtrap + 0x00000007 (libSystem.B.dylib + 0x00009817)
# 2 0x90cd41a1 in _YieldToThread + 0x000001BE (CarbonCore + 0x000561a1)
# 3 0x90cd3fde in _YieldToAnyThread + 0x00000012 (CarbonCore + 0x00055fde)
# 4 0x000e0a48 in _mh_executeheader + 0x000DFA48 (Microsoft Messenger + 0x000dfa48)
# 5 0x000e119d in _mh_executeheader + 0x000E019D (Microsoft Messenger + 0x000e019d)
# 6 0x0011805e in _mh_executeheader + 0x0011705E (Microsoft Messenger + 0x0011705e)
# 7 0x001170a2 in _mh_executeheader + 0x001160A2 (Microsoft Messenger + 0x001160a2)
# 8 0x00108739 in _mh_executeheader + 0x00107739 (Microsoft Messenger + 0x00107739)
# 9 0x001087f3 in _mh_executeheader + 0x001077F3 (Microsoft Messenger + 0x001077f3)
# 10 0x00113707 in _mh_executeheader + 0x00112707 (Microsoft Messenger + 0x00112707)
# 11 0x001197e1 in _mh_executeheader + 0x001187E1 (Microsoft Messenger + 0x001187e1)
# 12 0x00120db4 in _mh_executeheader + 0x0011FDB4 (Microsoft Messenger + 0x0011fdb4)
# 13 0x00122cee in _mh_executeheader + 0x00121CEE (Microsoft Messenger + 0x00121cee)
# 14 0x00123166 in _mh_executeheader + 0x00122166 (Microsoft Messenger + 0x00122166)
# 15 0x000e8606 in _mh_executeheader + 0x000E7606 (Microsoft Messenger + 0x000e7606)
# 16 0x90cdcfe8 in _CooperativeThread + 0x00000137 (CarbonCore + 0x0005efe8)
# 17 0x90023d67 in _pthreadbody + 0x00000054 (libSystem.B.dylib + 0x00023d67)
X86 Thread State:
eax: 0xffffffe1 ebx: 0x90cd3ff1 ecx: 0x03000038 edx:0x00e51e48
edi: 0x00000000 esi: 0x00000000 ebp: 0xb0220988 esp:0xb022094c
ss: 0x0000001f eip: 0x90009817 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000206
Thread 4:
# 1 0x90009817 in mach_msgtrap + 0x00000007 (libSystem.B.dylib + 0x00009817)
# 2 0x90cd41a1 in _YieldToThread + 0x000001BE (CarbonCore + 0x000561a1)
# 3 0x90cdd149 in _SetThreadState + 0x0000007C (CarbonCore + 0x0005f149)
# 4 0x90cdd0af in _SetThreadStateEndCritical + 0x00000072 (CarbonCore + 0x0005f0af)
# 5 0x000e10d2 in _mh_executeheader + 0x000E00D2 (Microsoft Messenger + 0x000e00d2)
# 6 0x00117f6d in _mh_executeheader + 0x00116F6D (Microsoft Messenger + 0x00116f6d)
# 7 0x00117841 in _mh_executeheader + 0x00116841 (Microsoft Messenger + 0x00116841)
# 8 0x000e8606 in _mh_executeheader + 0x000E7606 (Microsoft Messenger + 0x000e7606)
# 9 0x90cdcfe8 in _CooperativeThread + 0x00000137 (CarbonCore + 0x0005efe8)
# 10 0x90023d67 in _pthreadbody + 0x00000054 (libSystem.B.dylib + 0x00023d67)
X86 Thread State:
eax: 0xffffffe1 ebx: 0x90cd3ff1 ecx: 0x00000011 edx:0x00e517ec
edi: 0x00000000 esi: 0x00000000 ebp: 0xb02a1d28 esp:0xb02a1cec
ss: 0x0000001f eip: 0x90009817 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000206
Thread 5:
# 1 0x90024407 in semaphore_wait_signaltrap + 0x00000007 (libSystem.B.dylib + 0x00024407)
# 2 0x00140415 in _mh_executeheader + 0x0013F415 (Microsoft Messenger + 0x0013f415)
# 3 0x001404dd in _mh_executeheader + 0x0013F4DD (Microsoft Messenger + 0x0013f4dd)
# 4 0x001405bd in _mh_executeheader + 0x0013F5BD (Microsoft Messenger + 0x0013f5bd)
# 5 0x001405f3 in _mh_executeheader + 0x0013F5F3 (Microsoft Messenger + 0x0013f5f3)
# 6 0x90023d67 in _pthreadbody + 0x00000054 (libSystem.B.dylib + 0x00023d67)
X86 Thread State:
eax: 0xffffffdb ebx: 0x90028262 ecx: 0x172d0ecc edx:0x172d0ec8
edi: 0x00000000 esi: 0x172d0ef4 ebp: 0xb0322e78 esp:0xb0322e3c
ss: 0x0000001f eip: 0x90024407 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000206
Thread 6:
# 1 0x90047927 in semaphore_timedwait_signaltrap + 0x00000007 (libSystem.B.dylib + 0x00047927)
# 2 0x90ce1e60 in _TSWaitOnSemaphoreCommon + 0x000000A3 (CarbonCore + 0x00063e60)
# 3 0x987e9076 in _ReadSchedulerThreadEntryPoint + 0x00001273 (QuickTimeComponents + 0x005d2076)
# 4 0x90023d67 in _pthreadbody + 0x00000054 (libSystem.B.dylib + 0x00023d67)
X86 Thread State:
eax: 0xffffffd9 ebx: 0x90063514 ecx: 0x1740d7c4 edx:0x00000000
edi: 0x1740d7f4 esi: 0x00000001 ebp: 0xb019fd58 esp:0xb019fd1c
ss: 0x0000001f eip: 0x90047927 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000286
Thread 7:
# 1 0x90047927 in semaphore_timedwait_signaltrap + 0x00000007 (libSystem.B.dylib + 0x00047927)
# 2 0x90ce1e60 in _TSWaitOnSemaphoreCommon + 0x000000A3 (CarbonCore + 0x00063e60)
# 3 0x90cebd90 in AIOFileThread(void*) + 0x0000042C (CarbonCore + 0x0006dd90)
# 4 0x90023d67 in _pthreadbody + 0x00000054 (libSystem.B.dylib + 0x00023d67)
X86 Thread State:
eax: 0xffffffd9 ebx: 0x90063514 ecx: 0xa0c84ee4 edx:0x00000000
edi: 0xa0c84f14 esi: 0x00000001 ebp: 0xb0424e28 esp:0xb0424dec
ss: 0x0000001f eip: 0x90047927 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000286
Loaded modules:
0: Microsoft Messenger (7.0.2.090123 Reg=English Loc=0x0409): /Applications/Microsoft Messenger.app/Contents/MacOS/Microsoft Messenger
1: WebKit: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
2: JavaScriptCore: /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
3: WebCore: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
4: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
5: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
6: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
7: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
8: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
9: CoreFoundation: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
10: CoreServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
11: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
12: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
13: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
14: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib
15: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
16: libauto.dylib: /usr/lib/libauto.dylib
17: CarbonCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
18: OSServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
19: CFNetwork: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
20: WebServicesCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
21: SearchKit: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
22: Metadata: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
23: libz.1.dylib: /usr/lib/libz.1.dylib
24: Security: /System/Library/Frameworks/Security.framework/Versions/A/Security
25: DiskArbitration: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
26: libbsm.dylib: /usr/lib/libbsm.dylib
27: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
28: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
29: ApplicationServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
30: AE: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
31: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
32: PrintCore: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
33: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
34: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
35: LangAnalysis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
36: FindByContent: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
37: LaunchServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
38: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
39: ImageIO: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
40: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
41: libcups.2.dylib: /usr/lib/libcups.2.dylib
42: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
43: libJP2.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
44: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
45: libRaw.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
46: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
47: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
48: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
49: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
50: Accelerate: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
51: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
52: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
53: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
54: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
55: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
56: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
57: libiconv.2.dylib: /usr/lib/libiconv.2.dylib
58: DesktopServicesPriv: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
59: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
60: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
61: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
62: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
63: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
64: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
65: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
66: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
67: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
68: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
69: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
70: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
71: NavigationServices: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
72: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
73: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
74: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
75: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
76: DirectoryService: /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
77: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
78: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
79: CoreData: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
80: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
81: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
82: QuartzCore: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
83: libsqlite3.0.dylib: /usr/lib/libsqlite3.0.dylib
84: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
85: CoreVideo: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
86: libCGATS.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
87: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
88: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
89: QuickTime: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
90: AddressBook: /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
91: DSObjCWrappers: /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
92: LDAP: /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
93: libsasl2.2.dylib: /usr/lib/libsasl2.2.dylib
94: libssl.0.9.7.dylib: /usr/lib/libssl.0.9.7.dylib
95: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
96: Kerberos: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
97: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
98: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
99: QuickTimeComponents (1327.73 Reg=en_US Loc=0x0000): /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
100: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
101: QuickTimeImporters (1327.73 Reg=en_US Loc=0x0000): /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
Operating System Information
Operating System: Mac OS X 10.4.11 (Build 8S2167)
CPU: Intel Core Duo, Number: 2, Speed: 2000 MHz
gestaltPhysicalRAMSize err = 0, result = 1024 MB
gestaltSystemVersion err = 0, result = 0x1049
Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280
Microsoft Application Information:
Error Reporting UUID: 9EEBF339-4741-4BFE-AE51-BA0FCBABC7C4
Time from launch: 0 hours, 1 minutes, 9 seconds
Total errors on this client: 5

Itunes will not start after installing 10.5 Windows DEP error XP

Have not found a definitive fix for this anywhere.. so will try posting again.
Having upgraded to itunes 10.5... now Itunes will not start. Just get Data Execution Prevention error, and closes. Using Windows XP. Have tried repairing itunes, removing it reinstalling, removing and reinstalling Quicktime.. (Quicktime works fine). Disabling DEP for itunes.. re-enabling doesn't make any difference either way. Tried different profile.
Please help!!

Same problem here!

ITunes will not open after updating

Ever since the update to 7.1.1 iTunes will not open.
I get a pop-up window that says iTunes has stopped working.
I have followed Apple's instructions for Vista about uninstalling all Apple products. I have done this 8+ times and I am at a total loss. I am a webmaster and Sr. Sys. Admin for a software company, so it's not like I don't have experience with computer/software issues.
When I look at the Windows application log. I have this error:
Faulting application iTunes.exe, version 7.7.1.11, time stamp
0x4890a5ee, faulting module kernel32.dll, version 6.0.6001.18000, time
stamp 0x4791a76d, exception code 0xc0000005, fault offset 0x000254d8,
process id 0xf44, application start time 0x01c8fb2e587a39a9.
This started happening after I updated.
No other issues with any other programs. Quicktime will start up and run.

I hear you. My itunes is fubared and Apple and ALL the articles they send do NO good. I have emailed Apple many times and nothing helps.
Whatever they changed with version 7.1 messed up itunes and you can't go back.
I have emailed Apple asking them if I can delete my itunes directory and any references to itunes and NOT lose my 10K songs. They havent responded to that email and my guess is that it will delete it. But Im not going to risk losing my library until I know for sure !
Im in the same boat you are, I dont want to lose my library either. APPLE NEEDS TO FIX THIS PROBLEM AND NOW !!
anyway this is a pain in the *** but itunes(windows) will open this way
UNTIL APPLE FIXES THIS !
1.boot up windows
2.right click on your START button
3.go to C:\ProgramData\Apple Computer\iTunes (my machine is a Dell with Vista)
4.go to the itunes directory C:\ProgramData\Apple Computer\iTunes\SC INFO
5.delete BOTH files SC info.sidb AND SC info.sibb
6.launch itunes, it should open, mine did.
7. if you have any purchased songs from the istore, log-in with your user name/password.
THIS WORKED FOR ME BUT YOU HAVE TO LEAVE YOUR ITUNES OPEN, IF YOU CLOSE IT OUT, YOU WILL HAVE TO REPEAT THE PROCESS AGAIN. (at least I did)
GOOD LUCK !!

ITunes will not open after update to 11.4

I updated iTunes, along with the other updates I was prompted to install but now my iTunes will not open. At all. No error message or anything. Please someone help?
Thanks.

Hi Cchoe,
I see that you are experiencing an issue with iTunes after an update. It sounds like this issue could be related to third-party software interactions with iTunes. Here is an article that will help you troubleshoot:
iTunes: Troubleshooting issues with third-party iTunes plug-ins - Apple Support
https://support.apple.com/en-us/HT203395
Thanks for using the Apple Support Communities. Have a good one!
-Braden

Firefox will not start after updating on Windows XP

I have just updated to the most recent version of firefox, 8.0.1, and it simply does not start when i click the icon.
It logs processes in the task manager, but does not actually launch the program.
The solution already listed on this site is not valid for windows XP, because i have no "application data" folder for firefox under my username.
How can i fix this?

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.com/kb/Server+not+found
*https://support.mozilla.com/kb/Firewalls

Firefox will not start after updating to version 7.0

Mozilla Firefox automatically updated itself to 7.0. Now, Mozilla will not start on my computer. It shows that it is running in task menu- processes... but not in Applications.

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.com/kb/Server+not+found
*https://support.mozilla.com/kb/Firewalls

Firefox will not start after I downloaded the newest version

Firefox used to work on my computer but will not start now that I have downloaded the newest version.

See [[Firefox will not start]]
If you issue is resolved by this post please click Solved it! so we can assist others.

ITunes will not start after software update yesterday

Using recent version of iTunes to manage my iPod Touch on a ThinkPad T400 with Win7 Pro 64-bit.
I was offered a software update last night, and took it. It appeared to install OK and required a reboot, which I performed.
Now I cannot run iTunes at all. In the Processes view of Task Manager, the iTunes process appears and then disappears without any kind of UI error message.
I heve rebooted again. I have downloaded the 10.4 installer from http://www.apple.com/uk/itunes/download/ and used the repair option.
No good. Rebooted. No good. The file version from Properties of iTunes64Setup.exe is 10.4.0.80 by the way.
Stopped the Bonjour service. No good.
So now I cannot get my latest podcasts onto my iPod and I am extremely unhappy.
Any ideas please?

If you downgrade, uninstall Apple compatibility support also from Programs as that seems to be the crux of many issues, both with iTunes but also Safari.
The other "crux" is that QT 7.7 and Safari 5.1 are security patches/updates deemed "critical/essential" category. Safari you can probably do w/o. iTunes is "dot zero" (10.4.0).
iTunes: I am always doing this that bring UAC to blank the screen, and refuse to disable that security feature, but that also means iTunes video (music, movies etc) will also go blank.
Other feature I have had with itunes is that it will go into a process thread lock wait state between video/movie and require a kill thread.
In 5 yrs Vista/7 I've had more issues with Apple software than anything else bare none.
Trouble installing Apple iTunes or QT Windows
Removing Apple software components Windows
iTunes Windows Troubleshooting security software issues
Removing Apple Software Windows XP

ITunes does not start after updating or reinstalling

After the latest iTunes update I can not start the app anymore. Even reinstalling does not help. What might be the problem?
When reinstalling it does not want to download Apple Mobile Device. When I want to open the app it says MSVCR80.dll was not found. Error 7 Windows error 126. This happens continuously even if I repair, uninstall and reinstall the app. Is this a common problem at this moment with iTunes?

What happens when you try?
Try a restart.
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.
Safe Mode - About
Safe Mode - Yosemite

Computer will not start after update. Won't boot. Security Update. Grey.

This is a fix that worked for me. 2 times in the past Automatic Software update has corrupted my hard drive.
When installing using SOFTWARE UPDATE the installer for the security update fails, says it has been moved to trash and to try again. Well if you restart, you get a system hang and much sadness.
I tried the usual stuff, booting from CD(osx) and selecting the disk utility from the top menu. But that didn't fix it. Then I ran DiskWarrior, which usually fixes anything, but it didn't this time.
Here is what did work. I checked my other mac to see what the last security update was, and it had the 2009-001 update (worked on that mac). So I knew now that the one that screwed up was that update.
I downloaded that update to my laptop.
I started my iMac (the one that crashed after update) in "target disk mode" - this treats the whole computer as an external firewire disk drive (it's totally safe as long as you don't erase anything) - you start into target mode by holding down "T" key while turning on, leave it pressed until you see a symbol on the screen that looks like a "Y".
I hooked up a firewire cable from the iMac to my laptop and waited until the iMacs Hard drive appeared on the laptop desktop.
Now you can browse the corrupt drive just like a regular external drive.
If you have an external drive with room, this is a good time to back up the entire corrupt drive to a folder on the other external just in case...
But what I have found is that when the installer for the security update failed, it corrupted the file that mac osx needs to read during boot, so it is an isolated failure, but it is always better to be safe.
at this point you are ready to attempt the repair..
On my laptop I ran the installer for the security update I had manually downloaded from apples site. When asked for destination for the install I select the HD for the iMac (or whatever unit has the no boot situation that got corrupted). (note that if you have not renamed your main hard drives, you will have a choice of 2 with the same name). Usually the drive on the computer you are using will be first in line. Rename the drive on the computer you are using before running the install if you want to be sure there are no mistakes..)
Select the disk you want to (re)install to, and let it go. It is a long update, so be patient and let it finish. It should say preparing install, installing, finishing, and optimizing system performance...
When it says that the installation completed successfully you can eject the corrupt hard drive by dragging to the trash to dismount it. Then unplug the firewire cable.
Shut down the repaired (hopefully) machine by holding the power button until it turns of.
Count to ten.
Prepare a celebratory or misery soothing beverage (but keep it in the other room).
Some people like to start in safe mode by holding down shift key while turning on, but I couldn't get it to work on mine...
Turn the computer back on and wait. The boot process will take longer than usual the first time.
If and when you get to login or desktop, go in and run apple disk utility and repair the disk, and repair the permissions.
If it worked, breathe a sigh, do a happy dance. And from now on when mac os says there are updates available, write them down, then go to apples site, download them manually, and install them manually, one at a time from now on, to avoid hassles.
Hope this helps!
Enjoy!

Thanks for the post/tips newfocus, hope it helps somebody!

Itunes will not open after updating to the 10.2 version

After updating itunes does not open, an error messege pops up saying iTunes has encountered a problem and needs to close, and this is what the data says...
Exception Information
Code: 0xc0000005 Flags: 0x00000000
Record: 0x0000000000000000 Address: 0x000000001600246c
System Information
Windows NT 5.1 Build: 2600
CPU Vender Code: 68747541 - 69746E65 - 444D4163
CPU Version: 00040FB2 CPU Feature Code: 178BFBFF
CPU AMD Feature Code: EBD3FBFF
Module 1
iTunes.exe
Image Base: 0x00400000 Image Size: 0x00000000
Checksum: 0x009538af Time Stamp: 0x4d756476
Version Information
Signature: feef04bd
StrucVer: 00010000
FileVer: (10.2:1.1)
ProdVer: (10.2:1.1)
FlagMask: 0000003f
Flags: 00000000
OS: 00000004
FileType: 00000001
SubType: 00000000
FileDate: 00000000.00000000
This goes on and on through different modules concerning .dll files but nowhere did is see an error code, this whole thing might be the code but I wouldnt know, the data is very very long. I've tried uninstalling and reinstalling as well as the utility cleanup but nothing works.
Thank you for any and all help!

Many thanks.
AppName: itunes.exe AppVer: 10.2.1.1 ModName: dnssd.dll
With that one, the only workaround I'm aware of at the moment is to disable your BonJour Service.
Right-click "My Computer" and select "Manage".
Expand "Services and Applications"
Open "Services"
Right click on the BOnJour service and select "properties".
In the General tab, change the start-up type to "disabled".
OK out of the tab.
Restart the PC. Does iTunes launch for you now?

ITunes will not start after installing newest version

After installing the newest version of iTunes, I click on the iTunes icon and the license agreement flashes on the screen and disappears before I can click on the agreement. I am running Windows 2000 professional edition. Quick time will also not start. I have uninstalled and reinstalled several times, with and without firewall software running. Nothing seems to help.

hi Rachel!
No error messages, nothing. The hourglass is next to the mouse for about 3 seconds.
okay, if it's not NIS 2005 related, let's first check up on this:
http://docs.info.apple.com/article.html?artnum=302386
... but by the sound of it, you might need to check on this:
http://docs.info.apple.com/article.html?artnum=302538
if it turns out to be a weird start-up item to blame, would you mind letting us know what it's called? (there's a hint that there's a new kind of malware out there causing "the flash" and possibly some other start-up problems.)
keep us posted.
love, b

Itunes will not run after update. Windows 8.1

I have windows 8.1 and just downloaded the latest update. The icon has disappeared from the desktop and the program will not run. Can I uninstall and reinstall without losing my library? Please help. Can't live without my music!!

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Itunes will not start after updating to most recent version...

Similar Messages

Maybe you are looking for