ITunes will not sync my iPhone.

Up until recent I was able to sync my iPhone 3G successfully.
Lately, I have been getting the following error message: "iTunes cannot sync my phone because the iPod Photo Cache folder cannot be located."
I have contact Apple regarding this issue in hopes to gain resolution; however, Apple was not able to assist and suggested I post this in discussion and then maybe the Apple family experiencing the same issue may assist.
Can someone please advise?
Thanks!

The photo cache folder is where the computer stores the iPhone optimised images which transfer to the iPhone for viewing in the Photo's App. They are not the originals, but a reduced quality version.
The Apple store couldn't assist as the problem is on your computer.
If it can't find them, it should recreate them however the message suggests something deeper.
If you untick the 'Sync Photo's' on the Photo tab in iTunes, does the message go away on Sync ?
Or did you recently delete a folder from the Pictures folder called iPod Photo cache' or similar ?

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