Itunes will not sync on my iphone5, tried everything

I can't sync Itunes with my iphone5 anymore.  Even songs that I have had "in the cloud" are now missing as well.  I've tried everything I can think of--even got a new laptop (which worked for about 2 wks) short of restoring my phone because I do not want to loose everything on it.  I've run all the diagnostics which all pass.  My Ipad will sync but not my phone.

Here's a screenshot... it attempts to pull form iCloud but fails... so then moves to the next song after a couple seconds.. other songs that are failing do same.
Btw, tried deleting all copies form iTunes and iPhone then re-downloading... no love. Same issue (exact same incorrect artwork)!

Similar Messages

  • Some songs I purchased on iTunes will not sync on my iPhone5. How can I fix this?

    Several songs I've purchased from iTunes will not play on my iPhone, even when I have the checked to sync.  How can I fix this? Thanks.

    Here's a screenshot... it attempts to pull form iCloud but fails... so then moves to the next song after a couple seconds.. other songs that are failing do same.
    Btw, tried deleting all copies form iTunes and iPhone then re-downloading... no love. Same issue (exact same incorrect artwork)!

  • ITunes Will Not Open and I have Tried Everything Posted...

    Please Help!
    I have downloaded the latest version, deleted it and tried again. I have deleted folders, turned off my Norton protection and still no go.
    Can anyone here help me from this 7 hour nightmare? I had an iPod and iTunes on this computer before I traded in the old iPod and bought the new 30GB. Now the iTunes won't open and the PC doesn't recognize the iPod when I hook it up. Is there a solution??? It worked with the old one just yesterday, so why is there a problem today with the new unit?
    HELP!!!

    Did you install the software that came with your IPOD. You may need to install the "Updater" for that model IPOD before ITUnes will recognize it.

  • ITunes WILL NOT detect my iPhone 4 - Tried everything I can think of!

    Hi everyone
    I am in desperate need of some help.
    I plugged my iPhone into my PC today and iTunes wouldn't detect it, no matter what I tried. All iTunes would do was freeze for 5 or so minutes and then return the error "iTunes cannot read the contents of this iPhone, please restore etc."
    I have come across this error before but have gotten around it by restarting iTunes or unplugging and replugging in the iPhone. This time I couldn't get past the error.
    So eventually I became frustrated with the fact and decided to restore my iPhone. BIG mistake as once it had restored it needed reactivation and iTunes still would not detect it no matter what I tried.
    So I took it to my brothers PC, had him install iTunes (the same version as me, the latest 64bit version) and it had no problem detecting and reactivating the iPhone.
    Then the problem became that I had my iPhone activated but my own iTunes would still not detect it so I've lost all my contacts/apps etc. without the possibility of restoring from the last backup.
    So my iPhone, in it's current state is if it was just activated, completely empty otherwise.
    Oddly enough, Windows has no issue detecting the iPhone with autorun popping up asking me to import photos etc. every time so this leads me to believe there's an underlying issue with iTunes which is weird as I have not changed my iTunes at all in the past week and had no issues syncing etc. a few days ago.
    THINGS I'VE TRIED:
    - Reinstalling iTunes (numerous times)
    - Using different versions of iTunes
    - The various different fixes found via Google
    - 6 different USB ports
    - 4 different USB cables
    THINGS I FOUND WEIRD:
    - Girlfriends 3GS doesn't get detected in iTunes either but Windows has no issue
    - The fact it detected on another PC
    Win7 Pro x64 and my rig is pretty high spec so I can't see there being an issue there.
    Let me know if there's anything you need to know.
    All suggestions welcome and appreciated.

    I've had this issue before as well. I think it has to do with 64bit Win 7. Most times I would connect my iPhone to it, it would automatically load iTunes, but it would just freeze and do nothing. I've since reinstalled my OS to 32bit and don't seem to have as many problems.
    You can try this... seemed to get it connected for me when I had issues. Not sure if this is how you attempted to fix it before, so I'll say it just in case.
    Plug iPhone in and let it load iTunes. When it freezes...
    Unplug phone, close iTunes. Open windows Services panel, and do the following in this order:
    Stop the "iPod Service"
    Stop the "Apple Mobile Device" service
    Wait a few seconds, then Start the "Apple Mobile Device" service. Leave the other service stopped.
    Plug in the iPhone. Hopefully works after this.

  • My iPod 5th generation will NOT sync and I've tried everything.

    My iPod has done this before in the past but it seemed to fix itself after awhile and I had all my music again, now - nothing. I've made sure the 'Sync Music' button was clicked, tried it unclicked, tried to manually sync, click every box on the side or my near 1500 song list, I've updated it, deleted and redownloaded itunes, took off every song from my iPod and put it back on, restored my iPod, reverted to last backup but nothing seems to work anymore. Photos, apps, and everything else syncs, just NO music. Also, during syncing, it randomly gives me the option to 'apply' and 'revert' changes without having made any "changes" at all. Is my computer just screwed up? Note that this happened before but all I did to correct that was to click and unclick the 'sync music' button but that doesn't work anymore. I REALLY need help.

    Try syncing it with a different computer. If it works correctly on another computer then the issue is your computer. If you get the same results on the other computer get the iPod serviced.

  • HT1351 Some of the songs I bought from iTunes will not sync to my iPhone.  They show up on my phone, but the letters look faed and I can't play them.  How do I fix this?  I tried restoring my iPhone and it didn't work.

    Some of the songs I bought from iTunes will not sync to my iPhone.  They show up on my phone, but the letters look faed and I can't play them.  How do I fix this?  I tried restoring my iPhone and it didn't work.

    Sorry, I meant the letters look "faded" not faed.

  • Itunes will not sync - tried everything!

    Please help! After several years of working without an issue, I tried to sync my itunes library to my ipod recently (the only changes were that I edited existing playlists, no new music was added or deleted).
    The issue appeared as follows:
    - Firstly I saw error 69.  I removed all music that appeared to be an error (given that no songs had given this error beforehand, I don’t understand why all of a sudden itunes wouldn’t allow my
    Please help! After several years of working without an issue, I tried to sync my itunes library to my ipod recently (the only changes were that I edited existing playlists, no new music was added or deleted).
    The issue appeared as follows:
    - Firstly I saw error 69.  I removed all music that appeared to be an error (given that no songs had given this error beforehand, I don’t understand why all of a sudden itunes wouldn’t allow my ipod to sync with songs it had previously synced)
    - Once I had removed these songs, I attempted again to sync, but itunes now just freezes mid sync (sometimes on a song, sometimes not).  I cannot click on anything in itunes when it freezes, I just have to shut it down via task manager.  Sometimes itunes will sync a song without an issue (and progress further in syncing, then freeze later), and sometimes it will freeze on that same song it previously had no issue with, stating “error 69”
    - I uninstalled and reinstalled itunes.  The issue remained.
    - I uninstalled and reinstalled my entire music library.  The issue remained.  I created new music libraries that do not have any songs from my previous music library. The issue remained.
    - I have attempted to sync another ipod, which previously worked.  It experiences the same issue now.  Both ipods now, every time I attempt to sync, request me to restore defaults and scan and fix issues with the ipods.  Sometimes I do so, but it makes no difference.
    - In summary: itunes will not sync even if uninstalled and reinstalled.  I have tried syncing two different ipods, both of which synced without issue previously, but neither will sync now.  I have tried uninstalling, reinstalling and creating a new music library, but itunes still will not sync.
    ipod to sync with songs it had previously synced)
    - Once I had removed these songs, I attempted again to sync, but itunes now just freezes mid sync (sometimes on a song, sometimes not).  I cannot click on anything in itunes when it freezes, I just have to shut it down via task manager.  Sometimes itunes will sync a song without an issue (and progress further in syncing, then freeze later), and sometimes it will freeze on that same song it previously had no issue with, stating “error 69”
    - I uninstalled and reinstalled itunes.  The issue remained.
    - I uninstalled and reinstalled my entire music library.  The issue remained.  I created new music libraries that do not have any songs from my previous music library. The issue remained.
    - I have attempted to sync another ipod, which previously worked.  It experiences the same issue now.  Both ipods now, every time I attempt to sync, request me to restore defaults and scan and fix issues with the ipods.  Sometimes I do so, but it makes no difference.
    - In summary: itunes will not sync even if uninstalled and reinstalled.  I have tried syncing two different ipods, both of which synced without issue previously, but neither will sync now.  I have tried uninstalling, reinstalling and creating a new music library, but itunes still will not sync.

    Hi victorian1978,
    It sounds like you have been on the right track in troubleshooting this issue. You may want to double-check that you are completely removing all the iTunes files when uninstalling/reinstalling, and make sure you test with only a limited amount of data initially (perhaps a single song). You may find the following article helpful:
    Apple Support: Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923
    Regards,
    - Brenden

  • Had problem with laptop so reinstalled it now itunes will not sync on both laptops, it did before.

    Had problem with laptop so reinstalled it now itunes will not sync on both laptops, it did before to my iphone5 says cannot sync to 2 libraries until I reinstalled it did.

    iDevices can only be synched with one library.  However, you can sync successfully with more than one computer if each has a copy of the same logical library - the identifier that iTunes uses to determine which library is synced an iDevice is recorded within the iTunes database (the iTunes Library.itl file).  The best approach is to replicate your complete library (database, media, artwork, associated files) from one PC to the other.  When you reinstalled iTunes on your laptop it will, by default, have created a new library with a distinct id from that of your other machine.  Even if you copied all your media from one to the other, iTunes will still see the libraries as distinct with respect to syncing iDevices.
    If you have configured iTunes to organize your media and to copy files to the iTunes Media folder, then the complete library will be contained within (by default) C:\Users\username\Music\iTunes, with a structure of subfolders and key files like this:
    If this is the case, you can (with iTunes not running on either machine):
    Copy this iTunes folder from laptop 2 to laptop 1 (the one that's had iTunes reinstalled) - depending on the size of your library you can do this over a network, using a thumb drive, or an external (USB) hard driveNote this this assumes no media on laptop 1 that's not also on laptop 2 - if this isn't the case, there's a slightly different process to follow to ensure that this media is preserved and can be added to the "common" library
    Once the copy is complete, make sure that iTunes is using the correct library database by holding down SHIFT as you start iTunes.  When you see this prompt:
    select Choose Library..., navigate to the iTunes folder you just copied, select the iTunes Library.itl file you'll find there, and click Open.
    For future reference, you can use turingtest2's user tip on Backup your iTunes for Windows library with SyncToy for a suitable method to backup your library to an external drive - you can then, with care, use this to keep the copies of your common library in sync across your laptops.

  • HT1386 After restoring iPod to its original settings, iTunes will not sync with iPod

    I restored my iPod Nano 4th generation to original settings and now when I try to sync it with iTunes, only a few songs will transfer and I get a message saying file could not be found. Some of the songs in my iTunes library were transferrred from another computer and the files somehow did not transfer. However, even the songs I purchased recently will not sync. I have tried downloading the latest version of iTunes and restarting my iPod. Help!

    Hello there, Lefty0706.
    The following Knowledge Base article offers up some great troubleshooting steps for you. I would recommend starting with the "General Installation Troubleshooting":
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    General installation troubleshooting
    1. Empty your Temp directory and restart
    2. Completely remove iTunes and related components
    3. Install the latest version of iTunes
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT5868 I am always prompted to Trust this computer, but still my iTunes will not sync.  I have Windows 8 on my  laptop.  All of my photos transfer to the computer just fine, but the iTunes is not communicating between my phone and laptop.

    I am always prompted to Trust the Computer by my iPhone 4S, but still my iTunes will not sync.  I have Windows 8.  All of my pictures transfer to the computer when I plug my phone in, but not the iTunes. My playlists and purchased songs are not syncing either from the computer to the phone, or from the phone to the computer.  I have been working on this for days and have tried every suggestion in Help

    you just need to call the apple support or just book an appointment at the genus bar at your nearest apple store.

  • ITunes will not sync my pictures or all of my apps.  Everything else syncs just fine when the box is checked.

    iTunes will not sync my pictures to my iPhone 4, nor will it sync all of my apps.  Only a portion of my applications sync to the phone, even though all are checked in iTunes.  I have never had this issue in the past with syncing any of my items to the phone.  Problem has been ongoing now for a little over a month. All video, music and movies have synced just fine. The latest 4.3.3 software has been installed, as well as the latest version of iTunes.  The phone has also been reset to the initial factory settings, completely wiping it out and starting over. This still did not fix the issue.

    I have the same problem since getting iTunes 9. However, I think mine has to do with the fact that the apps that won't sync were purchased with a different iTunes account. I have tried to sync with both accounts but they still don't get sync'd. They show on the iTunes screen, they are checked, and they show on the iPhone screen where they will be when sync'd but once I sync, they aren't on the phone but still show in iTunes as sync'd. If I go to the App Store on my phone (3G) and look at the app, it shows "installed" but aren't on the phone. I have tried using my MAC and a PC; I have tried everything to get them to show up but to no avail. Anyone out there can help??!?!?!?!?

  • Music from itunes will not sync with iphone 5

    I just upgraded from iphone 4 to 5 and didnt have time for verizon to sync my phone so i did it when i got home. the music from my itunes will not sync with my phone. it shows the music on the usage bar when the phone is plugged in but shows no content on the phone. any suggestions?

    I have a similar problem. Mine started with iTunes putting multiple versions of the same songs (whole and seemingly random albums) onto my iPod 5, but after trying to remedy that I now cannot sync any music of any sort. It took random songs off and then started getting stuck at the "waiting to apply changes" stage (as apparently many people have seen) and after trying all the things that are supposed to work I now have an iPod that doesn't have any music on it (because a lot of my music was not purchased on iTunes) and won't sync music or finish any other kind of sync.
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    The solution you gave me worked the first time, but when my iPod was almost done syncing, I realized it was still formatted for Windows, so I stopped the sync and Restored my iPod. Now that it is formatted for a Mac, I get the same problem. It says my iPod cannot play the videos, so it will not sync them.
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  • Itunes v12.1 itunes will not sync photos from photoshop 12

    Since I downloaded itunes v12.1, itunes will not sync photos from Photoshop 12 to my iphone 5, 6+ and older Apple TV (with hard Drive). Prior to the itunes software update, all was well.  itunes indicates "0" photos available from Photoshop when there are over 7,000 photos on my desktop. I tried uninstalling itunes and reinstalling - no success. Perhaps itunes v13 may fix the problem, meanwhile , any suggestions.

    I link to it in th epost above yours.
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    So my iTunes will not sync my artists to my iPhone 5. I have them all selected but it doesn't sync the particular artist i want. Ive tried restarting my phone, i updated it, i checked my iTunes for updates and it is all up to date. So i need help. My mac mini is a mid 2011 model running mavericks.

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