Itunes will not take my billing info and it is a valid card

itunes will not take my billing info and it is a valid card any idea on how to fix this?

Contact iTunes customer support or the card issuer to resolve the matter.

Similar Messages

  • TS2446 itunes will not take my security answers, and when i try to change them it asks me again and it still wont take it, i cant make any purchases. HELP!

    I dont know what to do it wont take my security answers when i answer them correctly, and when i try to change them it askes me for them again and still wont take them, and the worst part is i cant make any purchases. Please help its been going on forever. Btw i just got a new laptop and i synced my iphone with it, and for the First Purchase i have to answer the secutiry questions. See my problem?

          Congratulations on being the next victim of Apple's current SNAFU!      
    If you don't have a rescue email address set, then you're SoL.
    If you do, then reset your info and check in there.
    If not, you'll have to contact iTS, and wait for God knows how long for Apple to complete its pending investigation in this SNAFU.
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • 've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all??

    I've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all?? plz help me

    If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
    If you go beyond the credit from a gift card the balance will be billed to your credit card account.

  • TS1646 Itunes will not recognises my bank details and address details

    Itunes will not recognises my bank details and address details

    Make sure your bank info is the same on your iTunes account and with your bank and that your account is in good status. You can call your bank or iTunes support.
    https://expresslane.apple.com/GetproductgroupList.action

  • I recently connected my new ipad to my itunes, but now itunes will not recognise my ipod classic, and 50gig of music has gone. ipad connects ok but no longer ipod which has been there for two years! help!!!

    I recently connected my new ipad to my itunes, but now itunes will not recognise my ipod classic, and 50gig of music has gone. ipad connects ok but no longer ipod which has been there for two years! help!!!

    What happens when the iPod is plugged in?  anything?  any errors?
    Why is 50GB of music gone?  All music should exist on the computer.  Only a fool would rely on a single device which could easily be lost or stolen to store their content on.

  • TS1363 itunes will not update on my computer and now wont detect my ipod. it says i have to contact an addministrator. what do i do?

    itunes will not update on my computer and now wont detect my ipod. it says i have to contact an addministrator. what do i do?

    Hi enp518,
    Welcome to Apple Support Communities.
    We have some information in this article that may be helpful:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator account access, you may find this Microsoft article helpful:
    Windows 7: How do I log on as an administrator?
    Otherwise, refer to the Help documentation from Microsoft, contact your IT department, or visit support.microsoft.com for more information.
    Best,
    Jeremy

  • Itunes will not recognize my iphone 5s and i need to reset to factory settings

    itunes will not recognize my iphone 5s and i need to reset to factory setting because the phone is locked and cant remember passcode

    Hi CMC08,
    Welcome to the Support Communities!  The resource below will explain what to do if you forgot your passcode and need to restore your iPhone:
    Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
    http://support.apple.com/en-us/ht1212
    Erase and restore
    If you can't remember your passcode, you'll need to erase your device, then use a backup to put your data and settings back on your device.
    Recovery
    Mode
    Use these steps if you've synced your device with iTunes.
    Use these steps if you have an iCloud account and have Find My iPhone turned on. 
    Use recovery mode if you can't sync or connect with iTunes and don't have an iCloud account.
    I hope this information helps ....
    - Judy

  • Itunes will not accept my securty code and won't take any other card I submit

    itunes will not accept my security code so I can not update or purchase even free aps and won't take another card- so what do you do?

    Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
    And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • ITunes will not open on my PC and it is very frustrating

    iTunes will not open on my PC unless |I have my iPad connected.  I have run out of memory on my iPad and I cannot manage what is synchronised to it from my PC.

    Hi there Apple Sean,
    You may find the troubleshooting steps in the article below helpful.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    -Griff W. 

  • Itunes will not open on my pc and i have downloaded it a few times now

    itunes will not open on my pc homepage and i have now downloaded it bout 5 times everytime it downloads and the does not load any help ?

    This has happened to me over the last few hours. iTunes just would not open, so I uninstalled and downloaded again. Still refuses to open. iPhone cannot be synced as a result. Help anyone...

  • HT5622 My iPad will not take my Apple username and password since I upgraded to 7.0.2

    My iPad will not take my username and password since I upgraded to 7.0.2.

    try this
    Reboot device by pressing both the home button and sleep/wake (power) buttons at the same time for 10-15 seconds until the apple logo appears on the screen, then let go.
    If that doesn't work then reset the device by going to settings/general/reset/reset all settings  (or for network connection issues 'reset network settings').
    (no media or data will be deleted from the device, this will only take a minute).

  • Itunes will not launch after fresh install and repeated re-installs

    I've been browsing around the forums here and the support system hoping for an answer to this question.
    On Monday my hard drive died and I had to buy a new one. I reinstalled windows and itunes among other things. I have a brand new Video Ipod as well. I haven't even had a chance to plug it in!
    Itunes worked for about 2 days and suddenly stopped working. I mean literally, if I double click on the icon and start up the program, it immediately crashes and asks me if I want to send an Error report.
    I removed and reinstalled and rebooted about 3 times to no avail. I re-downloaded Itunes + quicktime just in case there was something wrong with the installer. This did not fix the problem.
    I then tried messing with my "sound" settings as suggested by support and people on the forums. I can not find the option to change my sound output to 1400000khz or whatever. Nor does changing my system to "Speaker mode headphones" fix the issue as suggested by apple here:
    http://docs.info.apple.com/article.html?artnum=304318
    Quicktime is also screwed up and will not load on websites. It shows an icon in my taskbar but when I click on it, nothing happens. Even if Itunes is uninstalled, the icon still shows up in the tray. I cannot delete the folders or find any option in Uninstall programs to remove it.
    As a last resort, I rolled my system back to Monday when I had just installed Windows, default drivers and SP2. A clean system. I then installed Itunes as the very first program and surprise - it crashed upon opening.
    I have no idea what to do at this point. Without Itunes my ipod is almost usless.

    The quote below is from a previous thread where several people solved your same problem with the stated technique. Maybe it will work for you. Good Luck.
    iTunes 7.0.2 FIX ("Have tried all 'fixes' suggested but iTunes STILL not opening").
    1. Uninstall iTunes and QuickTime.
    2. Do a search in the C:\ drive for "QuickTime". Delete EVERYTHING that pops up.
    3. Restart the computer.
    4. Install QUICKTIME ONLY
    5. THEN install iTunes......and IT WORKS.....Just remember to install QuickTime FIRST.

  • I cannot purchase apps on new iPad because iTunes will not verify my payment info, which I have been using for over a year. Any suggestions since I cannot call iTunes on the phone?

    Why will iTunes not verify my payment info for my ipad2? I have been using this credit card for a long time on pc and iPhone.

    here i will give you the phone number
    Are you ready
    1-800-275-2273
    hope this helps if once you get this messege download a phone app such as skype so.

  • TS1717 itunes will not open in windows 7 and it did in the past?

    Two months ago I was able to open itunes with my Windows 7 PC and now it will not open.  Can anyone provide me any assistance?

    Do you get an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)

  • Why will not except my bill details and let me perchase apps

    I have a id I have filled in my billing detail and adress so why can I not perchase apps
    And when I try to contact you over this why do you keep passing me onto a outside company

    You are not addressing apple here. Although they provide the forums, all the help provided here is user-supported.
    Before you can make purchases on your account, you must associate and verify an email address with Apple. Have you dont that?
    Have you also used an accepted form of payment in your Billing Details?
    Beyond that, no one here has access to your account. The only thing we can help with is to point you back to Apple - not to an outside company.  If all that checks out and you still have problems, contact iTunes Customer Service.

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