Itunes will not update any of my family's "i" devices
Itunes continually gives me errors when trying to update any of my devices. iphone 4 and 5, ipod touch and ipad with retina display.
Hi Chris
Sorry 2009 MAC PRO
Completely different errors each time - from 1 and -1 to 1604
OS 10.8.2 and Itunes it started on itunes 10 and through to 11.02
I've basically had to do the backup onto my computer, then do the upday via my wireless network.
Similar Messages
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HT1386 itunes will not recognize any of my devices when I try to sync them
itunes will not recognize any of my devices when I try to sync them. How cn I fix this?
Hello, bone61.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver. If the issue persists try all remaining steps.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H. -
HT1386 Itunes will not detect any of my devices
Itunes will not detect any of my devices. Any suggestions? I've shut down and restarted, turned devices off and on. Not sure what else to do.
Hello, bone61.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver. If the issue persists try all remaining steps.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H. -
Possible that itunes will not update iphone OS while overseas?
hi, im in australia, and i was thinking about getting the iphone 3gs through the local australian network carrier here, however, a friend of mine said that whenever he returns to his home country with the contract phone that he obtained under a plan with yes optus (australian network carrier) he told me that it is not possible to update the phone or download any apps through the local itunes store in his home country. to confirm this rumour, i head down to a 3 (another australian network carrier) retail store to enquire about the plan while at the same time asking about the rumour, a sales person said that it might be possible that itunes will not update an australian phone with an non australian IP address...is this true? because purchasing an iphone and not being able to update it while i too return to my home country would render the phone quite pointless. could someone please get back to me and confirm if this is true and if there is any possible solutions without hacking the phone? ohh and by the way, the network carriers do legally unlock the phones for their customer when anyone needs to go overseas
If your phone is locked to the Australian network, then you can only roam in Malaysia. If it's unlocked, you can get a SIM card from a Malaysian provider.
iTunes, however, is country specific. You cannot access Australian iTunes from another country. For example, I'm in the US, and I can't access iTunes from other countries.
If your phone is unlocked, and you have a local SIM card, you should be able to access your local version of iTunes. No problem. -
Itunes will not update to a newer version.
Itunes will not update to a newer version. The error received sates an older version could not be removed.
The error is specifically an older version of Itunes could not be removed.
Many thanks, alex. We'll first try the iTunes variation of my standard instructions, then.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.) -
iTunes will not update. I get an error message saying that it cannot verify signature and it will be unable to install.
Yeah me too try going through the apple website in (firefox) and download iTunes there. Currently that's what I'm doing.
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my itunes will not update keeps comming up with a error when dloading the latest version now my iphone4s wont sync as it has the latest software
Is the message refering to a specific .msi file? If so, which particular .msi is it referring to? (iTunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)
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My itunes will not update. I get a message that is saying that MSVCR80.II Is missing from your computer, Try reinstalling to fix this problem. So when i tried to reinstall, it says itunes was not installed correctly. Please reinstall error 7 (windows err 126) Then when i tried to reinstall i get this....Service applemovile device failed to start. Verify that you have sufficient priveledges to start service...the I see abort, retry and ignore....when I hit retry, it sill fails and i get the same message again. How do I fix it? Will I lose all my music if I delete it all and reinstall itunes? I haven't tried that yet.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Itunes will not open any more.
itunes will not open any more. re-install and un-install are both unsuccessful (error code 2324). Windows 8.1
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
itunes will not update on my computer and now wont detect my ipod. it says i have to contact an addministrator. what do i do?
Hi enp518,
Welcome to Apple Support Communities.
We have some information in this article that may be helpful:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator account access, you may find this Microsoft article helpful:
Windows 7: How do I log on as an administrator?
Otherwise, refer to the Help documentation from Microsoft, contact your IT department, or visit support.microsoft.com for more information.
Best,
Jeremy -
I've changed iPad carriers but iTunes will not update the carrier settings,
I've changed iPad carriers but iTunes will not update the carrier settings, stating that the requested resource could not be found. Does anyone know how I can download the ipcc file and force an update.
Your iPad may already have the latest carrier settings, especially if you have updated to iOS 4.3.3.
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Itunes will not sync with ipod? Itunes will not update to latest version.
I am unable to sync Itunes with my Ipod and Itunes will not update to the latest version. I receive a message that states the installation package (msi) is on a network resource that I cannot access. Help.
Hello there, Lefty0706.
The following Knowledge Base article offers up some great troubleshooting steps for you. I would recommend starting with the "General Installation Troubleshooting":
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
General installation troubleshooting
1. Empty your Temp directory and restart
2. Completely remove iTunes and related components
3. Install the latest version of iTunes
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I have pending app updates that will not update, any suggestions great fully received
I have pending app updates that will not update, any suggestions great fully received
Try This...
Close All Open Apps... Sign Out of the Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
I have purchased a new iPod Nano and have tried repeatedly to set it up but iTunes will not recognise it. I have 5 other devices connected to my itunes account so is this the problem and what can I do?
There is no 5 device limit. There is a 5 computer limit.
Device not detected in iTunes -
ITunes on Windows will not update any iOS-device
I have three iOS-devices. An iPod Touch 3rd gen (ver 3.1.3), and iPhone 3GS (4.2.1) and iPad. It's been a really long time that I remember that iTunes offered to update any of them. iTunes itself has been regularly updating and is now 10.5.1.42. The PC is Windows 7 Home Premium.
So, no updates being offered when I sync the devices, it will always check and say it will check again in a few weeks. I agreed to borrow my iPad to a friend, wiped it, and the moment he hooked it up to his Mac-iTunes, it suggested iOS5. I then decided I need to get to the bottom of this update issue of my own iTunes. I started by downloading the relevant ipsw-files for my phone and Touch and trying a direct shift-restore update. The result is the message: The iPhone ... could not be updated because the firmware file is not compatible. Same message for the Touch.
I tried installing iTunes on another computer at home, same message if I check for an update. Same error message if I try using a local file. Tried putting the Touch in DFU-mode, in that case iTunes goes through a lengthy update process, but the result is the same 3.1.3 iOS.
Nothing in the hosts-file about Apple. The Touch and the iPhone have never had any beta-releases or jailbreak code. The only thing I can think of is that I have two iTunes-accounts. My regular European one, and one to the US store. However, the second iTunes I installed is empty of any purchases and only has been signed on with my European account.
Any ideas? Have not tried Apple Support yet...if I can even get it for this old devices...Solved
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