ITunes will not update or remove from computer

I just got the new iPhone 4s and I plugged it into my Windows XP computer and when I went to iTunes it says "The iPhone can not be used because it requires iTunes version 10.5 or later."  When I try to update iTunes, it won't update and a window pops up saying "The feature you are trying to use is on a network resouce that is unavailable. Click OK to try again or enter an alternate path to a folder containing the installation package 'iTunes.msi' in the box below."  The same window comes up saying the same thing when I try to remove the program completely from the computer.  Without iTunes I can't put any of my music or apps from my old ipod onto my new phone. I can't seem to find a way to fix the problem. If anyone knows how to fix this issue, your help would be very appreciated.
Thank you,
Amanda

Your problem is very much like my problem. I am interested in the answer to this question. I have posted question about not syncing my library with my iPod Touch.
I also have Windows 7 and have SP1 successfully installed. Any help would be sooo appreciated. Thank you.

Similar Messages

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    My itunes will not update.  I get a message that is saying that MSVCR80.II Is missing from your computer,   Try reinstalling to fix this problem.  So when i tried to reinstall, it says itunes was not installed correctly.  Please reinstall error 7 (windows err 126)  Then when i tried to reinstall i get this....Service applemovile device failed to start.  Verify that you have sufficient priveledges to start service...the I see  abort, retry and ignore....when I hit retry, it sill fails and i get the same message again.  How do I fix it?  Will I lose all my music if I delete it all and reinstall itunes?  I haven't tried that yet.

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • TS1363 itunes will not update on my computer and now wont detect my ipod. it says i have to contact an addministrator. what do i do?

    itunes will not update on my computer and now wont detect my ipod. it says i have to contact an addministrator. what do i do?

    Hi enp518,
    Welcome to Apple Support Communities.
    We have some information in this article that may be helpful:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator account access, you may find this Microsoft article helpful:
    Windows 7: How do I log on as an administrator?
    Otherwise, refer to the Help documentation from Microsoft, contact your IT department, or visit support.microsoft.com for more information.
    Best,
    Jeremy

  • Ipod will not update new songs from itunes

    My ipod will not update new songs from itunes. I've purchased several songs from the music store, updated my playlists and as added some from my CD collection and they are not transfering from my library to my ipod.
    I've tried numerous configurations under the preferences - ipod menue but still can't get them to transfer.
    One error I occasionally get is "ipod cannot be updated because there is not enough free space to hold all of the songs in the itunes music library"
    There is plenty of room on my ipod so I can't figure out why. It almost seems as if it is trying to copy all of my songs not just the new ones because all songs in my librbary are checked.

    Thank you for responding.
    Doesn't it have to be on either manual or auto update? What other option is there?
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  • HT201210 My iPhone will not update or restore from iTunes. It's frozen

    My iPhone will not update or restore from iTunes. It's frozen

    You may be in a recovery mode follow this article http://support.apple.com/kb/HT1808
    If you have a backup you can restore your contents by following this article
    http://support.apple.com/kb/HT1414
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  • Itunes will not update to a newer version.

    Itunes will not update to a newer version. The error received sates an older version could not be removed.

    The error is specifically an older version of Itunes could not be removed.
    Many thanks, alex. We'll first try the iTunes variation of my standard instructions, then.
    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
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  • Itunes will not open have removed and re-installed still no joy

    itunes will not open have removed and re-installed but still no joy

    Hello SharlaCerr,
    The article linked below provides some helpful troubleshooting steps that can help get iTunes running on your computer.
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Cheers,
    Allen

  • Possible that itunes will not update iphone OS while overseas?

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  • Itunes will not sync with ipod?  Itunes will not update to latest version.

    I am unable to sync Itunes with my Ipod and Itunes will not update to the latest version.  I receive a message that states the installation package (msi) is on a network resource that I cannot access.  Help.

    Hello there, Lefty0706.
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    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    General installation troubleshooting
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    2. Completely remove iTunes and related components
    3. Install the latest version of iTunes
    Thanks for reaching out to Apple Support Communities.
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    Pedro.

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