ITunes will not update or uninstall

I have iTunes 11.1.1.11 installed on a 64 bit PC with Windows 7. It will not update and I cannot uninstall it. The install file for this version seems to be missing. I probably deleted it after downloading an update. How can I solve this problem ?

First try this fixit:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
If that doesn't work you may need the the Microsoft Installer Cleanup Utility
Unfortunately the Microsoft Installer Cleanup utility has been withdrawn by Microsoft because of compatibility issues with Microsoft Office so you will need to find a copy elsewhere – the installer is msicuu2.exe. You need version 3.
Google msicuu2.exe download
mydigitallife in the above search has a copy of version 3
Check for malware before installing it.
After installing, To run the program – All Programs>>Windows Install
If you get permission denied error, Try Run as Administrator – an option if you right click on the program.
Download a fresh copy of iTunes
http://www.apple.com/itunes/download/
Save the file on your PC.
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista/Windows 7
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did *not* uninstall, look out for entries that start All Users that are blank entries or have numeric entries that look like version numbers
restart your PC and try installing iTunes

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HT1923 My itunes will not update, and i got a message saying that MSVCR80.II is missing from my computer. Try reinstalling. When i try, i get Sevic apple mobile device failed, verify your priveledges with ignore, retry and abort. Still wont download.

My itunes will not update. I get a message that is saying that MSVCR80.II Is missing from your computer, Try reinstalling to fix this problem. So when i tried to reinstall, it says itunes was not installed correctly. Please reinstall error 7 (windows err 126) Then when i tried to reinstall i get this....Service applemovile device failed to start. Verify that you have sufficient priveledges to start service...the I see abort, retry and ignore....when I hit retry, it sill fails and i get the same message again. How do I fix it? Will I lose all my music if I delete it all and reinstall itunes? I haven't tried that yet.

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Itunes will not update. I get an message saying that it cannot verify signature and it will not install, itunes will not update. I get an message saying that it cannot verify signature and it will not install

iTunes will not update. I get an error message saying that it cannot verify signature and it will be unable to install.

Yeah me too try going through the apple website in (firefox) and download iTunes there. Currently that's what I'm doing.

TS1363 my itunes will not update a error message apears during dload C:\Users\Edwin\AppData\Local\Apple\Apple Software Update\ my phone has the new update and now wont sync with my pc due to this

my itunes will not update keeps comming up with a error when dloading the latest version now my iphone4s wont sync as it has the latest software

Is the message refering to a specific .msi file? If so, which particular .msi is it referring to? (iTunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)

TS1363 itunes will not update on my computer and now wont detect my ipod. it says i have to contact an addministrator. what do i do?

itunes will not update on my computer and now wont detect my ipod. it says i have to contact an addministrator. what do i do?

Hi enp518,
Welcome to Apple Support Communities.
We have some information in this article that may be helpful:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator account access, you may find this Microsoft article helpful:
Windows 7: How do I log on as an administrator?
Otherwise, refer to the Help documentation from Microsoft, contact your IT department, or visit support.microsoft.com for more information.
Best,
Jeremy

Possible that itunes will not update iphone OS while overseas?

hi, im in australia, and i was thinking about getting the iphone 3gs through the local australian network carrier here, however, a friend of mine said that whenever he returns to his home country with the contract phone that he obtained under a plan with yes optus (australian network carrier) he told me that it is not possible to update the phone or download any apps through the local itunes store in his home country. to confirm this rumour, i head down to a 3 (another australian network carrier) retail store to enquire about the plan while at the same time asking about the rumour, a sales person said that it might be possible that itunes will not update an australian phone with an non australian IP address...is this true? because purchasing an iphone and not being able to update it while i too return to my home country would render the phone quite pointless. could someone please get back to me and confirm if this is true and if there is any possible solutions without hacking the phone? ohh and by the way, the network carriers do legally unlock the phones for their customer when anyone needs to go overseas

If your phone is locked to the Australian network, then you can only roam in Malaysia. If it's unlocked, you can get a SIM card from a Malaysian provider.
iTunes, however, is country specific. You cannot access Australian iTunes from another country. For example, I'm in the US, and I can't access iTunes from other countries.
If your phone is unlocked, and you have a local SIM card, you should be able to access your local version of iTunes. No problem.

Itunes will not update to a newer version.

Itunes will not update to a newer version. The error received sates an older version could not be removed.

The error is specifically an older version of Itunes could not be removed.
Many thanks, alex. We'll first try the iTunes variation of my standard instructions, then.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

I've changed iPad carriers but iTunes will not update the carrier settings,

I've changed iPad carriers but iTunes will not update the carrier settings, stating that the requested resource could not be found. Does anyone know how I can download the ipcc file and force an update.

Your iPad may already have the latest carrier settings, especially if you have updated to iOS 4.3.3.

Itunes will not sync with ipod? Itunes will not update to latest version.

I am unable to sync Itunes with my Ipod and Itunes will not update to the latest version. I receive a message that states the installation package (msi) is on a network resource that I cannot access. Help.

Hello there, Lefty0706.
The following Knowledge Base article offers up some great troubleshooting steps for you. I would recommend starting with the "General Installation Troubleshooting":
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
General installation troubleshooting
1. Empty your Temp directory and restart
2. Completely remove iTunes and related components
3. Install the latest version of iTunes
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

My itunes will not update. and i can not uninstall becuse of some supid file it cant find

My I tunes will not update. and i can not uninstall becuse of some supid file it cant find. hence i cant connect to my iphone now that i hav the latest software on my phone.

and i can not uninstall becuse of some supid file it cant find.
What's the name of the file? (Precise text, please.)

HT1926 my itunes will not update due to an error message saying cannot find itunes.msi

I need help to resolve the fact that my computer will not update. It gives me a message about 95% way through the update that it cannot find itunes.msi and I also went to just uninstall the program completely off my computer and it gives me the same message. Help please!

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Mac Book Software Update not working, iTune will not update because of that, iPhone 4 won't connect to iTunes because iTunes is not updated. Mac v.10.5.8, iTunes v.10.5.2, iPhone4 iOS 6

Mac Book Software Update not working (Software Update does not have any new software for your computer at this time), my current MacBook version is 10.5.8.
As a result I can't update iTunes, version 10.5.2 (This software requiers Mac OS X version 10.6.8 or later)
Now when I connect my iPhone 4, version iOS 6 iTunes can't connect to iPhone (The iPhone "XXXXX's iPhone" cannot be used because it requiers iTunes version 10.6.3 or later.)
so in a nutshell can't use iphone 4, because iTune is not updated and will not update because Mac Book is not up to date and will not update either.
Please help.
Thank you
bt465

Welcome to Apple Support Communities
Snow Leopard is a paid upgrade. http://support.apple.com/kb/sp575 Call Apple to buy Snow Leopard. Then, make a backup, insert the DVD and upgrade. When it finishes, open  > Software Update

ITunes will not update my iPod

I plugged my iPod into my computer and iTunes will not respond to it. It will not add any of my new songs and it will not update my iPod. I have iTunes version 7.2 and when I plug my iPod in, it does not show up under "devices". Even when i put a CD in, it does not do anything. I do not know what to do. I have tried doing the four R's or whatever its called. But it does not work. Can anyone help?
Windows 2000
IBM ThinkPad

I have the iPod nano 2nd generation 2GB and one day I plugged the USB cable into my iPod and all it did was charge my iPod it wont let me put music on and my iPod doesnt appear on the iTunes page. My brother has one of the older iPod nanos 4GB and his works fine when he connects it to the computer. Anyone know what to do?

Itunes will not open/ cannot uninstall quicktime

Since restoring my PC following installation of replacement harddrive, I cannot get into itunes. It says itunes has encountered problem and needs to close. I have tried uninstalling and reinstalling, but it will not let me uninstall Quicktunes. I get a DLL function call crashed error. Can anyone help? Thanks/

Emma,
I was able to get my iTunes working again - I can't remember the exact order of my steps as I was at my wits end, but I did have luck when I followed the Windows Troubleshooting tips for "Clean up iTunes installer files on the computer" http://docs.info.apple.com/article.html?artnum=93976
I believe that I did the following steps:
-I installed the Windows Installer Cleanup Utility then opened it via Start/All Programs/Windows Install Cleanup. (see more detailed instructions in the article referenced above.)
- I selected iTunes from the list and clicked Remove
- I also selected QuickTime from the list and clicked Remove.
- I restarted my PC after exiting Windows Installer Cleanup
- I checked for QuickTime and iTunes in my Control Panel/Add Remove Programs and removed them if they existed
- I may have restarted my PC again at this point
- I then downloaded standalone versions of QuickTime (I did this before iTunes) and iTunes. I found the links to the standalone versions of these applications on the same document with the Clean up iTunes Installer files instructions.
- I did another re-start of my PC
After doing this, my iTunes miraculously worked again and all of my song files were intact from the restore that I did after clearing my hard drive.
I urge you to try this at your own risk... it worked for me, but I'm not an expert. Maybe someone else will see this and can confirm that this is a good fix for you too. I'm sure if you're as frustrated as I was, you are willing to try almost anything!
Good luck!
Stasia

ITunes will not install or uninstall - error 2330

I need some help!
itunes will not recognise my iphone so I have tried to uninstall, reinstall, repair itunes but with no success. I have also tried to delete the files but it will not let me. Each time I try any of these things it comes up error 2330.
Does anyone know how to resolve this?
Thanks.

The 2330 is consistent with disk/file damage, rio. So first let's try running a chkdsk over the drive your program files are installed on (usually the C drive). There's instructions and a guided help in the following Microsoft document:
[How to perform disk error checking in Windows XP|http://support.microsoft.com/kb/315265]
Does the chkdsk find/repair any damage? If so, can you reinstall iTunes now?
If not, let us know the full name and file path of the file or folder that your 2330 is complaining about. (Precise text, please.)

ITunes will not update or uninstall

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