Itunes will not update to new 5.0. keeps telling me there is no new software. i am still at 4.3.5
why cant i update to new 5.0. have followed all correct update proceedures.
try opening up finder then go to library / preferences
delete the folder called com.apple.HITOOLBOX.plist
restart your computer
check for new software updates, itunes update should be available to you now
worked for me i was having the same problem all day yesterday and this morning..
good luck!!!
Similar Messages
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IPhone 4 will not update with new software
I can't get my iPhone 4 to update with the new software. I keep getting an error message that says there is a promblem downloading the software and the network connection timed out. Make sure the network settings are correct and your network connection is active. I reset my network connection, which did nothing to help. What next?
try to restore....its the same as update.....i did that and worked prefect........make sure to back up all your files!!!!
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I have tried several times to install the updates to my iphone 4 with verizon but has been unsuccessful.
What happened when you tried?
Error message?
What did it say? -
Itunes will not update to a newer version.
Itunes will not update to a newer version. The error received sates an older version could not be removed.
The error is specifically an older version of Itunes could not be removed.
Many thanks, alex. We'll first try the iTunes variation of my standard instructions, then.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.) -
my itunes will not update keeps comming up with a error when dloading the latest version now my iphone4s wont sync as it has the latest software
Is the message refering to a specific .msi file? If so, which particular .msi is it referring to? (iTunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)
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iTunes will not update. I get an error message saying that it cannot verify signature and it will be unable to install.
Yeah me too try going through the apple website in (firefox) and download iTunes there. Currently that's what I'm doing.
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My itunes will not update. I get a message that is saying that MSVCR80.II Is missing from your computer, Try reinstalling to fix this problem. So when i tried to reinstall, it says itunes was not installed correctly. Please reinstall error 7 (windows err 126) Then when i tried to reinstall i get this....Service applemovile device failed to start. Verify that you have sufficient priveledges to start service...the I see abort, retry and ignore....when I hit retry, it sill fails and i get the same message again. How do I fix it? Will I lose all my music if I delete it all and reinstall itunes? I haven't tried that yet.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
itunes will not update on my computer and now wont detect my ipod. it says i have to contact an addministrator. what do i do?
Hi enp518,
Welcome to Apple Support Communities.
We have some information in this article that may be helpful:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator account access, you may find this Microsoft article helpful:
Windows 7: How do I log on as an administrator?
Otherwise, refer to the Help documentation from Microsoft, contact your IT department, or visit support.microsoft.com for more information.
Best,
Jeremy -
I have moved from the UK to New Zealand and Itunes will not accept my new Zealand bank details, I am trying to change my details on the Iphone 4s
Do you have a new Apple ID to use in NZ? If not open iTunes Store. Log out of your old Apple ID, then try to login. Select Create Apple ID from the dialog that appears. Make a new Apple ID for NZ with a NZ email address. Once that is approved and verified, log into the iTunes Store with the new Apple ID. This should fix all other issues.
Change iTunes Store Country on an iDevice
1. Tap Settings;
2. Tap iTunes & App Stores;
3. Tap View Apple ID;
4. Enter your user name and password;
5. Tap Country/Region;
6. Tap Change Country/Region;
7. Select the region where you will be located;
8. Tap Done.
Also, see How to Change Your iTunes Store Account Location | eHow.com. -
Possible that itunes will not update iphone OS while overseas?
hi, im in australia, and i was thinking about getting the iphone 3gs through the local australian network carrier here, however, a friend of mine said that whenever he returns to his home country with the contract phone that he obtained under a plan with yes optus (australian network carrier) he told me that it is not possible to update the phone or download any apps through the local itunes store in his home country. to confirm this rumour, i head down to a 3 (another australian network carrier) retail store to enquire about the plan while at the same time asking about the rumour, a sales person said that it might be possible that itunes will not update an australian phone with an non australian IP address...is this true? because purchasing an iphone and not being able to update it while i too return to my home country would render the phone quite pointless. could someone please get back to me and confirm if this is true and if there is any possible solutions without hacking the phone? ohh and by the way, the network carriers do legally unlock the phones for their customer when anyone needs to go overseas
If your phone is locked to the Australian network, then you can only roam in Malaysia. If it's unlocked, you can get a SIM card from a Malaysian provider.
iTunes, however, is country specific. You cannot access Australian iTunes from another country. For example, I'm in the US, and I can't access iTunes from other countries.
If your phone is unlocked, and you have a local SIM card, you should be able to access your local version of iTunes. No problem. -
I've changed iPad carriers but iTunes will not update the carrier settings,
I've changed iPad carriers but iTunes will not update the carrier settings, stating that the requested resource could not be found. Does anyone know how I can download the ipcc file and force an update.
Your iPad may already have the latest carrier settings, especially if you have updated to iOS 4.3.3.
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Itunes will not sync with ipod? Itunes will not update to latest version.
I am unable to sync Itunes with my Ipod and Itunes will not update to the latest version. I receive a message that states the installation package (msi) is on a network resource that I cannot access. Help.
Hello there, Lefty0706.
The following Knowledge Base article offers up some great troubleshooting steps for you. I would recommend starting with the "General Installation Troubleshooting":
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
General installation troubleshooting
1. Empty your Temp directory and restart
2. Completely remove iTunes and related components
3. Install the latest version of iTunes
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Final Cut Pro will not update after new os and compressor will not run until the update is done. System shows no updates available
Sorry for being unclear.
When I am using the update in the App Store App, there will be a list of various applications that have updates to be installed (Final Cut Pro will be in this list). I will already be logged in with the Apple ID I use for everything (my dev account). I will be able to update all of the other various applications needing updating except for my Final Cut Pro. When I click the update button next to the FCP update, it will give me an error saying "This download is not available for this apple ID either because it was bought by a different user or the item was refunded or cancelled"
I have not had any applications refunded or cancelled and this has only happened since my update to Yosemite. FCP was working fine until the upgrade. Is there anything that can be done to fix this? -
My iphone is stuck in recovery mode and itunes will not recognize my phone. I've tried pretty much every trick i can and i still do not know what to do. Someone please help me
I've done all of these, even trying a different USB port, and still, nothing. This is really confusing. Windows 8.1 said something to do with USB malfunction or something and nothing works. I need to restore my iPhone quickly and nothing has happened. My cable is not genuine Apple product. iTunes makes the noise that it makes when I connect the device, but it doesn't say 'iPhone is in recovery mode' or even say 'iPhone' in the corner. I am really fed up and would really appreciate a response.
Thanks,
Nathan. -
Trying to update my iPad but it keeps telling me there's no Internet connection but there is, any advice???
Can you update via itunes on a computer?
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