Itunes win xp crash everytime it downloads
Every time I goto download a podcast or even from the ITUNES STORE it crashes with the WinXp blue screen of death!!! I have bought songs which I cannot download because of this stupid crash..
what could be causing this?
Are you upto date with all program updates for Norton 2005, I used to use it quite happily with iTunes 7, but it is pretty out of date now, they are now upto Norton 2008.
I am currently on Norton 2007, and I have found it less troublesome than 2005. You could try reinstalling your Norton to see if that helps.
If you feel like fiddling about, you could try briefly disabling Norton to see if that helps - if it does, it would nail Norton as the problem, it shouldn't be too dangerous if you access the internet via a router/firewall.
You could check your computer manufactuers download site to make sure you are uptodate with your various drives etc. It would be worth seeing if there is a BIOS update.
But you should contact Norton support to see if they have any information about this. I found them quite helpful over a different problem, although they didn't solve my problem and I had to devise my own work around.
They may recommend a complete removal using the the Norton removal tool and a reinstall if they can't persuade you to upgrade. As you probably know a simple uninstall of Norton does not remove everything.
When I used the Norton removal tool I had to do a repair install of iTunes to get it going again.
P.S. using the removal tool reset the clock on my subscription, a small bonus for the trouble.
Message was edited by: polydorus
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Process: Safari [1425]
Path: /Users/USER/Desktop/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1 (6534.50)
Build Info: WebBrowser-75345000~1
Code Type: X86-64 (Native)
Parent Process: launchd [123]
Date/Time: 2011-12-03 17:28:13.565 +0530
OS Version: Mac OS X 10.7.2 (11C74)
Report Version: 9
Interval Since Last Report: 182061 sec
Crashes Since Last Report: 12
Per-App Interval Since Last Report: 195915 sec
Per-App Crashes Since Last Report: 12
Anonymous UUID: AA1A95F0-8BD0-406D-9DF8-3528923CCAD2
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
objc[1425]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x00007fff87f25ec2 CFRetain + 18
1 com.apple.Safari.framework 0x00007fff8af7582f +[ImageHopAnimationController defaultImage] + 83
2 com.apple.Safari.framework 0x00007fff8af7588d -[ImageHopAnimationController startAnimationFromPoint:toPoint:withImage:] + 85
3 com.apple.Foundation 0x00007fff8ed43de2 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 47
4 com.apple.CoreFoundation 0x00007fff87f6fe0a _CFXNotificationPost + 2634
5 com.apple.Foundation 0x00007fff8ed30097 -[NSNotificationCenter postNotificationName:object:userInfo:] + 65
6 com.apple.Safari.framework 0x00007fff8add16f4 -[DownloadMonitorOld(ContextDownloadClient) wkDownloadDidStart:] + 141
7 com.apple.Safari.framework 0x00007fff8adb373c _ZN6Safari2WKL8didStartEPK15OpaqueWKContextPK16OpaqueWKDownloadPKv + 73
8 com.apple.WebKit2 0x00007fff8d543af0 void CoreIPC::handleMessage<Messages::DownloadProxy::DidStart, WebKit::DownloadProxy, void (WebKit::DownloadProxy::*)(WebCore::ResourceRequest const&)>(CoreIPC::ArgumentDecoder*, WebKit::DownloadProxy*, void (WebKit::DownloadProxy::*)(WebCore::ResourceRequest const&)) + 83
9 com.apple.WebKit2 0x00007fff8d5104f5 WebKit::WebContext::didReceiveMessage(CoreIPC::Connection*, CoreIPC::MessageID, CoreIPC::ArgumentDecoder*) + 161
10 com.apple.WebKit2 0x00007fff8d50d155 WebKit::WebProcessProxy::didReceiveMessage(CoreIPC::Connection*, CoreIPC::MessageID, CoreIPC::ArgumentDecoder*) + 103
11 com.apple.WebKit2 0x00007fff8d50d08a CoreIPC::Connection::dispatchMessage(CoreIPC::Connection::Message<CoreIPC::Argu mentDecoder>&) + 172
12 com.apple.WebKit2 0x00007fff8d50cfa3 CoreIPC::Connection::dispatchMessages() + 145
13 com.apple.WebKit2 0x00007fff8d5098df RunLoop::performWork() + 111
14 com.apple.WebKit2 0x00007fff8d509850 RunLoop::performWork(void*) + 76
15 com.apple.CoreFoundation 0x00007fff87f35b51 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
16 com.apple.CoreFoundation 0x00007fff87f353bd __CFRunLoopDoSources0 + 253
17 com.apple.CoreFoundation 0x00007fff87f5c1a9 __CFRunLoopRun + 905
18 com.apple.CoreFoundation 0x00007fff87f5bae6 CFRunLoopRunSpecific + 230
19 com.apple.HIToolbox 0x00007fff82df63d3 RunCurrentEventLoopInMode + 277
20 com.apple.HIToolbox 0x00007fff82dfd63d ReceiveNextEventCommon + 355
21 com.apple.HIToolbox 0x00007fff82dfd4ca BlockUntilNextEventMatchingListInMode + 62
22 com.apple.AppKit 0x00007fff83ee43f1 _DPSNextEvent + 659
23 com.apple.AppKit 0x00007fff83ee3cf5 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
24 com.apple.Safari.framework 0x00007fff8ad200d3 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 171
25 com.apple.AppKit 0x00007fff83ee062d -[NSApplication run] + 470
26 com.apple.AppKit 0x00007fff8415f80c NSApplicationMain + 867
27 com.apple.Safari.framework 0x00007fff8aed3ffb SafariMain + 197
28 com.apple.Safari 0x0000000100000f1c 0x100000000 + 3868
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8ec037e6 kevent + 10
1 libdispatch.dylib 0x00007fff88b925be _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff88b9114e _dispatch_mgr_thread + 54
Thread 2:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff8ec02bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff886fc274 _pthread_cond_wait + 840
2 com.apple.WebCore 0x00007fff8b67c8e5 WebCore::IconDatabase::syncThreadMainLoop() + 375
3 com.apple.WebCore 0x00007fff8b67a2bd WebCore::IconDatabase::iconDatabaseSyncThread() + 489
4 com.apple.WebCore 0x00007fff8b67a0cb WebCore::IconDatabase::iconDatabaseSyncThreadStart(void*) + 9
5 libsystem_c.dylib 0x00007fff886f88bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff886fbb75 thread_start + 13
Thread 3:: CoreAnimation render server
0 libsystem_kernel.dylib 0x00007fff8ec0167a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8ec00d71 mach_msg + 73
2 com.apple.QuartzCore 0x00007fff83364569 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore 0x00007fff833644a9 thread_fun + 24
4 libsystem_c.dylib 0x00007fff886f88bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff886fbb75 thread_start + 13
Thread 4:: Safari: SafeBrowsingManager
0 libsystem_kernel.dylib 0x00007fff8ec0167a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8ec00d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff87f53b6c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff87f5c2d4 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff87f5bae6 CFRunLoopRunSpecific + 230
5 com.apple.Safari.framework 0x00007fff8ae8dcf7 Safari::MessageRunLoop::threadBody() + 163
6 com.apple.Safari.framework 0x00007fff8ae8dc4f Safari::MessageRunLoop::threadCallback(void*) + 9
7 libsystem_c.dylib 0x00007fff886f88bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff886fbb75 thread_start + 13
Thread 5:: Safari: SnapshotStore
0 libsystem_kernel.dylib 0x00007fff8ec02bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff886fc274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x00007fff84bffc40 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.Safari.framework 0x00007fff8af0573f Safari::MessageQueue<***::RefPtr<Safari::SnapshotStore::DiskAccessMessage> >::waitForMessage(***::RefPtr<Safari::SnapshotStore::DiskAccessMessage>&) + 125
4 com.apple.Safari.framework 0x00007fff8af02ebb Safari::SnapshotStore::diskAccessThreadBody() + 305
5 com.apple.Safari.framework 0x00007fff8af0288b Safari::SnapshotStore::diskAccessThreadCallback(void*) + 9
6 libsystem_c.dylib 0x00007fff886f88bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff886fbb75 thread_start + 13
Thread 6:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8ec02df2 __select + 10
1 com.apple.CoreFoundation 0x00007fff87fa4f9b __CFSocketManager + 1355
2 libsystem_c.dylib 0x00007fff886f88bf _pthread_start + 335
3 libsystem_c.dylib 0x00007fff886fbb75 thread_start + 13
Thread 7:: CVDisplayLink
0 libsystem_kernel.dylib 0x00007fff8ec02bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff886fc274 _pthread_cond_wait + 840
2 com.apple.CoreVideo 0x00007fff82d1cb3c CVDisplayLink::runIOThread() + 710
3 com.apple.CoreVideo 0x00007fff82d1c85d _ZL13startIOThreadPv + 148
4 libsystem_c.dylib 0x00007fff886f88bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff886fbb75 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8ec03192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff886fa594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff886fbb85 start_wqthread + 13
Thread 9:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8ec0167a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8ec00d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff87f53b6c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff87f5c2d4 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff87f5bae6 CFRunLoopRunSpecific + 230
5 com.apple.Foundation 0x00007fff8ed930ab +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335
6 com.apple.Foundation 0x00007fff8ed877fe -[NSThread main] + 68
7 com.apple.Foundation 0x00007fff8ed87776 __NSThread__main__ + 1575
8 libsystem_c.dylib 0x00007fff886f88bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff886fbb75 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8ec03192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff886fa594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff886fbb85 start_wqthread + 13
Thread 11:: Safari: SpinningProgressIndicator
0 libsystem_kernel.dylib 0x00007fff8ec0167a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8ec00d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff87f53b6c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff87f5c2d4 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff87f5bae6 CFRunLoopRunSpecific + 230
5 com.apple.Foundation 0x00007fff8ed3904f -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 267
6 com.apple.Foundation 0x00007fff8ed38f3b -[NSRunLoop(NSRunLoop) run] + 62
7 com.apple.Safari.framework 0x00007fff8af0a1f3 -[Heartbeat _startHeartbeatRunLoop] + 247
8 com.apple.Foundation 0x00007fff8ed877fe -[NSThread main] + 68
9 com.apple.Foundation 0x00007fff8ed87776 __NSThread__main__ + 1575
10 libsystem_c.dylib 0x00007fff886f88bf _pthread_start + 335
11 libsystem_c.dylib 0x00007fff886fbb75 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8ec03192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff886fa594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff886fbb85 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x00007fff8481ffb0 rbp: 0x00007fff5fbfe250 rsp: 0x00007fff5fbfe240
r8: 0x0000000000000000 r9: 0x000000010711d800 r10: 0x000000001760b03e r11: 0x000000006c900503
r12: 0x0000000100b27600 r13: 0x0000000000000000 r14: 0x0000000000000010 r15: 0x0000000000000201
rip: 0x00007fff87f25ec2 rfl: 0x0000000000000246 cr2: 0x00000001005db000
Logical CPU: 1
Binary Images:
0x100000000 - 0x100000fff com.apple.Safari (5.1 - 6534.50) <1F791A92-0E1B-FA63-8447-AD69C689F0D3> /Users/USER/Desktop/Safari.app/Contents/MacOS/Safari
0x104fd2000 - 0x104fd5ff7 libCoreFSCache.dylib (??? - ???) <D4B5EFEA-7878-3674-A973-BA1D675E5A3C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib
0x105500000 - 0x105506fef libcldcpuengine.dylib (1.50.61 - compatibility 1.0.0) <EAC03E33-595E-3829-8199-479FA5CD9987> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
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0x105ef9000 - 0x105f03fff +com.yourcompany.SafariSniffer (??? - 1.0) <BFC29121-D0BC-74B2-279C-185AB5583F06> /Library/Application Support/SIMBL/*/SafariSniffer.bundle/Contents/MacOS/SafariSniffer
0x106db4000 - 0x106de2ff7 GLRendererFloat (??? - ???) <16DF14A0-7264-31A4-83F6-E6F96CF4AB3D> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x108e5b000 - 0x108ff3ff7 GLEngine (??? - ???) <D770A837-9F8D-3C86-AB33-CBDEF5599CA2> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
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0x7fff82917000 - 0x7fff8292dff7 com.apple.ImageCapture (7.0 - 7.0) <69E6E2E1-777E-332E-8BCF-4F0611517DD0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff8292e000 - 0x7fff82940ff7 libbsm.0.dylib (??? - ???) <349BB16F-75FA-363F-8D98-7A9C3FA90A0D> /usr/lib/libbsm.0.dylib
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0x7fff82dc6000 - 0x7fff82df3ff7 com.apple.opencl (1.50.63 - 1.50.63) <DB335C5C-3ABD-38C8-B6A5-8436EE1484D3> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff82df4000 - 0x7fff83118fff com.apple.HIToolbox (1.8 - ???) <A3BE7C59-52E6-3A7F-9B30-24B7DD3E95F2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff83119000 - 0x7fff83133fff com.apple.CoreMediaAuthoring (2.0 - 889) <99D8E4C6-DDD3-3B0C-BBFB-A513877F10F6> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
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External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 20
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this ma -
Whenever i play a hd vdo... Or any file hd quictime crashes n play choppy vdo
N recntly itunes is doin d same thing playin chopy songs ....wic is unbearabl....
Jus bought a macbook pro widout retina half year ago.....bkchoo wrote:
Now, I wish to upgrade from Mountain Lion 10.8.5 to latest version of OS X Yosemite, but I am in doubt and worry if after upgraded to Yosemite, can I still using my Windows XP where I installed now in Mountain Lion 10.8.5 BootCamp?
Yosemite does not allow a new installation of XP, but an existing XP installation is self-contained and will continue to work. Does your XP installation use a FAT partition? You may be better off using NTFS and then upgrading to Yosemite.
Will the Yosemite upgrade process delete my Windows XP partition or crash my current BootCamp? Can I still have an option to load OS X or Windows XP (press 'alt/option' key during boot up) after upgraded to Yosemite?
If you have made any re-sizing attempts to WXP partition Yosemite will cause problems, otherwise the Yosemite upgrade leaves XP untouched.
Are there any specific reasons to upgrade to Yosemite? -
ITunes 11.2 crashes after recent update
I have iTunes 11 for Windows 7, after the most recent update I beleive, iTunes will now crash everytime I luanch it. When I fire up iTunes, it'll load my library then 15 seconds later iTunes will stop working and close out. I get no error message. Need help to fix this issue.
ThanksScott, that's a fair question! I incrementally made those adjustments over about 8 or 10 attempts as iTunes would crash not long after starting up.
When I would turn on iTunes, I could see on the "home page screen" that is was updating Genius and somehow I also noticed it was syncing or downloading Podcasts. I had already deleted the Sync Services Folder and emptied the trash, yet it kept crashing. I also would try and "x" out the Genius progress bar to stop it, but not long after it would crash. So on another attempt, I started trying to "turn off" Genius via to the Store pull down menu . It would appear to turn off, but by then iTunes would crash. And when I restarted iTunes I would see Genius try to update or sync all over again, whatever it does, and I would check the Store pull down menu and Genius was still on.
The next thing I tried was after turning Genius off, I shut down iTunes, hoping to "Save" the setting as off. I think that was how I succeeded in shutting off Genius.
In a mix of adjustments I also turned off what I could with the Podcasts.
It's been six hours now with no crashes, and I played a big high def movie file via ethernet out of my Mac Pro to Apple TV, so my iTunes 11.2.1 is basically in good shape.
Good luck to everyone. -
Itunes has started crashing on macbook pro.
itunes has started crashing everytime I launch it on macbook pro. have followed advice in earlier posts and removed ibooks by putting it in trash, emptied trash and restarted. but problem remains.
i updated to 11.2.1 itunes a couple of days ago, and updated to OSX11.9.3 at the same time.
Itunes hasnt worked sinceLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
☞ If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
☞ Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
HT1386 I downloaded Itunes 11 and now my Iphone 5 crashes everytime I try to sync it?
I downloaded Itunes 11 and now my Iphone 5 crashes everytime I try to sync it; I am using Windows 7. It has also wiped all my current music off my phone. I have searched google for this problem and I'm just reaching dead ends or solutions for Mac's. Is anyone having the same problems? I have turned the phone on and off, restarted my laptop, used different usb ports but nothing is working. Please help!
When I've uninstall iTunes and reinstall, I find all the same settings in iTunes like one my playlist! But I'm not sure at 100% of that, sorry! But I'm completely sure that your music must will reamain in iTunes and you don't have to reaload that in your library. Maybe wait another answer for safety
-
My i tunes crashes everytime I start it and it tries to download podcasts
my i tunes crashes everytime I start it and it tries to download podcasts
Hi there sshep13,
Welcome to Apple Support Communities.
It sounds like iTunes is quitting unexpectedly upon launch on your MacBook. Try launching iTunes in Safe Mode and then removing third-party plug-ins, if the issue is resolved.
iTunes: Troubleshooting issues with third-party iTunes plug-ins - Apple Support
Ciao,
-Jason -
New iTunes crashes everytime I open the app tab for my ipad
I downloaded then newest iTunes because I upgraded to iOS 7. The problem is, I can't add new files to my document or Adobe app since everytime I click on the "App" tab on Itunes, it suddenly crashes. Anyone knows any solution to this? This never happened before i upgraded to the new iTunes
Hello Rhaixxa,
Thank you for using Apple Support Communities!
It sounds like after the iTunes update, your application quits unexpectedly when you click the Apps tab in iTunes.
I think it would be a good idea to recreate your iTunes library.
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451
If you are prompted to scan for content after recreating the library, I would allow iTunes to scan.
All the very best,
Sterling -
Itunes crashes everytime it starts to synch ipod, tried reinstalling, deauthorizing nothing works, itunes crashes everytimes it starts to synch ipod, tried reinstalling, deauthorizing nothing works
hi cengl!
let's try heading to the itunes and ipod software download pages and downloading the update from there:
iTunes 6.0.1.3 Installer
Ipod Updater Installer
i notice that you're running McAfee. if you run into an odd problem where you can't see the download controls (there's a blank blue box on the itunes download page, for example), try:
iTunes download button isn't visible on the Download webpage
keep us posted.
love, b -
me and my mom share the same itunes account, everytime i download a app it goes to her phone automattically as well, how can i stop this?
Open itunes
Connect her iphone.
Go to the apps tab.
Uncheck the box that says automatically sync new apps -
Every time since I download IOS6 my app store, whatsapp, safari crashes everytime I open it. What should I do?
Basic troubleshooting steps (restart, reset, restore) are clearly outlined in the iPhone User Guide that is bookmarked in your Safari app.
-
everytime i click on the view in itunes button/link on the itunes website so that i can download apps, nothing happens. I accendentally clicked on the button other than open itunes and now i cant fix it
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App Stores and sifnout and sign back in
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
System and iTunes crash everytime I try to enable iTunes Match
Libary has 20,000 music files and about 50 movies, of which 2/3 are digital copies
Any ideas, as I would like to use iTunes Match
ThanksIn iTunes, do Store->View my AppleID
Click "Deuthorize ALL"
Then, on any computers you still have, do Store->Authorize this computer. If there are less than 5, you will have no problem.
You can only do "deauthorize all" once a year, so in the future, if you ever throw a computer away, remember do to "Store->Deauthorize this computer" first. -
Everytime I download music to my itunes on my computer and plug in my Iphone 4 it nevers downloads the music to the phone..
If you want to drag and drop then you would have to select Manually Manage Music.
Otherwise, just sync your music.
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