ITunes/Window 7 Creative XiFi Stuck in Stereo and ITunes Crashes

@ITunes/Window 7 Creative XiFi Stuck in Stereo and ITunes CrashesuI am about to return my Creative X-Fi USB card, cause it doesn't seem to handle anything other than 2 channel audio.
The Creative X-Fi driver only shows 2-channel audio in it's driver config, which leads me to beli've it can't do 5..
The first time I put ITunes into surround mode, I was installing the Creative software, it prompted to install. I said yes, and it crashed. A few reboots later... Now everytime I put ITunes into Surround mode in play back it crashes every time. I've uninstalled the driver and reinstalled to no avail. ITunes can't go into surround mode for HD video playback.
I am using the optical connection to my stereo,? the creative software doesn't seem to recognize it as a 5. device.
What am I missing here? 5. shouldn't be this hard to get working..
thanks!

I have the same problem (I use IE 7 as my browser). I have had the same problem with all the versions 7.1 as well. There have been numerous posts about it and it seems that Apple does not want to fix this. I uninstalled it and reinstalled version 7.0x via
http://www.filehippo.com/download_itunes/?1774
this version is once again working fine!

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